2 Guest Service Executive Jobs nearby Mangalore

We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts. You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience. Front Office Manager Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Monitoring stock and ordering office supplies, including stationery and information leaflets. Preparing monthly management reports on customer feedback, bookings, and cancellations. Managing the departmental budget. Updating files and records. Enforcing all cash-handling, checking, and credit procedures.

As part of the Food & Beverage department at Vivanta Mangalore, Old Port Road, you will play a crucial role in delivering exceptional experiences to our guests at Indian Hotels Company Limited (IHCL), a prestigious hospitality company within the Tata Group. **Key Responsibilities:** - Foster a dynamic work environment that encourages innovation, collaboration, and personal growth - Create memorable experiences for guests through exceptional service in the food and beverage sector - Collaborate with a vibrant team that values passion, excellence, and diversity **Qualifications Required:** - A passion for the hospitality industry and a dedication to delivering outstanding guest experiences - Excellent communication skills and the ability to work effectively in a team - Previous experience in the food and beverage sector is preferred but not mandatory At IHCL, we are committed to providing equal opportunities for all employees and fostering a culture of inclusion and diversity. Join us in shaping the future of hospitality and be a part of a team that values growth mindset, collaborative engagement, and guest-centricity.,

Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days

Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days

Job Title: Front Office Guest Relations Executive (GRE)Location: Yelahanka - Bangalore Department: Customer Experience / Front OfficeReporting To: Project Head Were hiring a Front Office GRE to be the welcoming face of our real estate company! If you're well-groomed, friendly, and love interacting with people this role is for you. Key Responsibilities: Greet and assist clients/visitors warmly Handle calls and direct inquiries Coordinate with sales team for client handovers Manage appointments & visitor records Support basic admin & hospitality tasks Requirements: Degree/diploma (Hospitality/Admin preferred) 1-3 years' experience (real estate/hospitality a plus) Excellent communication & people skills Good with MS Office Fluent in English, Hindi & local language Perks: Competitive salary Training & growth opportunities Professional work culture

An Executive Assistant provides high-level administrative and organizational support to a senior leader, managing complex schedules, coordinating meetings, preparing documents, making travel arrangements, and acting as a gatekeeper for their executive. Key responsibilities include managing calendars and email, handling expenses, organizing reports and files, and liaising with internal and external stakeholders to ensure the executive can focus on principal business objectives   Calendar and Meeting Management:  Coordinate and schedule meetings, set up conference rooms, and manage the executive's calendar to optimize time.    Travel and Logistics:  Arrange travel (flights, accommodation, etc.), process expense reports, and handle complex travel logistics.    Communication and Correspondence:  Screen and respond to emails, answer phone calls, and serve as a point of contact for internal and external inquiries.    Document and Information Management:  Organize files, create presentations, prepare reports, and manage confidential documents.    Office Operations:  Handle general office duties, maintain records, and support the day-to-day functioning of the executive's office.    Project and Task Management:  Track follow-up items, manage small projects, and assist with other administrative tasks as needed     Organizational Skills Communication Skills Technical Proficiency Attention to Detail Problem-Solving & Reasoning Flexibility & Calmness

Roles and Responsibility Manage front desk operations, including handling customer inquiries and resolving issues. Provide exceptional customer service, ensuring high levels of satisfaction and loyalty. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records and reports, including guest information and transaction details. Develop and implement effective communication strategies to enhance customer engagement. Collaborate with colleagues to achieve sales targets and improve overall performance. Job Requirements Proven experience in front office operations, preferably in hotels or restaurants. Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups. Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

An administrative executive job description includes managing office logistics, coordinating meetings and travel, handling correspondence, maintaining records and documents, and supporting staff and executives. The role requires strong organizational, communication, and multitasking skills, along with proficiency in office software like Microsoft Office. The core function is to ensure the smooth, day-to-day operation of the office environment.    Office management: Oversee daily office tasks, maintain cleanliness, manage office supplies and equipment, and ensure vendor and facility maintenance. Coordination: Schedule and coordinate meetings, prepare agendas and take minutes, and manage executives' calendars and travel arrangements. Communication: Handle incoming and outgoing correspondence, answer phone calls, and act as a liaison between departments.   Record keeping: Maintain organized records, reports, databases, and financial documents, and ensure proper filing and document management. Support: Assist with HR functions like onboarding, prepare documents and presentations, and support cross-functional teams. Events: Coordinate office events, team activities, and corporate meetings.   Technical skills Organizational skills Communication skills Experience Attributes

Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.  Persuasive Speaking Skills Communication Skills Self-Control Adaptability Empathy

Job Description: As a Guest House Caretaker at Manipal Dot Net Private Limited, your role is crucial in ensuring the smooth operation and providing exceptional guest experience at the company-owned guest house. You will be responsible for overseeing all aspects of guest services, maintenance, and administration to maintain a welcoming and comfortable environment for our guests. Key Responsibilities: - Guest Services: - Welcome and assist guests during check-in and check-out procedures, providing a warm and friendly atmosphere. - Respond promptly and professionally to guest inquiries, requests, and concerns to ensure a high level of customer satisfaction. - Housekeeping and Maintenance: - Coordinate cleaning schedules and ensure rooms and common areas are maintained to high standards of cleanliness and comfort. - Oversee maintenance and repairs, promptly addressing any issues to guarantee a safe and functional environment. - Inventory and Supplies Management: - Manage inventory levels of guest supplies, linens, and amenities, ensuring they meet guest expectations and company standards. - Monitor and replenish supplies in a timely and cost-effective manner. - Reservations and Bookings: - Handle guest reservations, ensuring accuracy in booking details and availability. - Maintain an organized booking system and communicate reservation information to relevant staff. - Financial Management: - Assist in budget planning and monitor guest house expenses, ensuring cost-effective operations. - Compliance and Safety: - Ensure the guest house operates in compliance with local regulations and safety standards. - Implement and maintain emergency procedures and protocols. - Vendor and Service Provider Management: - Establish and maintain relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions. Qualifications: - Previous experience in hospitality, guest services, or property management is preferred. - Strong interpersonal and communication skills. - Ability to handle multiple tasks and prioritize effectively. - Proficiency in using property management software and basic computer applications. - Knowledge of safety and compliance regulations in the hospitality industry.,

As a Service Ambassador, your role involves greeting residents and guests in a friendly manner. You will effectively communicate with other departments of the property operation as required. Your responsibilities also include thoroughly walking through the amenity spaces in the building to ensure they are always presentable, reporting and fixing any issues promptly. During the walk-through, greet tenants with a smile and inquire about their day or building experience. Key Responsibilities: - Greeting residents and guests - Communicating effectively with other departments - Ensuring amenity spaces are presentable - Assisting with arrival issues - Managing deliveries to the lobby/mail-room area - Facilitating visitor acceptance with security staff Qualifications Required: - Freshers to 3 years of experience Location: Bengaluru, Karnataka, India No additional details of the company are mentioned in the job description.,

As a Guest Services Associate at our company in Mysore, you will be responsible for managing food and beverage operations, welcoming and assisting guests, and ensuring exceptional customer service to create a positive experience. Your key responsibilities will include: - Handling guest check-ins and check-outs efficiently. - Addressing guest concerns promptly and professionally. - Providing information about hotel services and amenities. - Collaborating with team members to enhance guest satisfaction. To excel in this role, you should possess the following qualifications: - Strong skills in Guest Services, Guest Service, and Customer Service. - Proficiency in managing guest interactions with attention to detail. - Excellent verbal and written communication skills. - Ability to handle guest inquiries, requests, and complaints effectively. - Prior experience in hospitality or customer-facing roles is preferred. - Familiarity with hotel management systems and booking software is advantageous. - Capacity to work in a fast-paced environment while maintaining a friendly demeanor. We look forward to welcoming you to our team and providing you with the opportunity to contribute to our guests" positive experiences.,

**Role Overview:** You may not meet every single requirement listed, but if you believe you would be a great fit for the job, don't hesitate to hit the "Apply" button. Your journey with us can start today. **Key Responsibilities:** - Evaluate your qualifications and experience against the job requirements - Assess how your skills can contribute to the role - Submit your application by hitting the "Apply" button **Qualifications Required:** - Willingness to apply even if you don't meet every requirement - Confidence in your abilities to excel in the role (Note: No additional details about the company were provided in the job description),

In this role as a Front Office Executive Guest Experience Assistant, your primary responsibility will be to manage the daily Front Office Operations of our sites. This includes attending to visitors" queries, directing visitors to appropriate contacts, sorting out mails, answering incoming calls, and arranging appointments for guests to meet with company staff. You will also be tasked with managing and guiding walk-in candidates and clients at the reception, as well as handling the helpdesk whenever required. Additionally, you will receive complaints from concerned employees and allocate them to the relevant FM Department. Key Responsibilities: - Manage daily Front Office Operations - Attend to visitors" queries and direct them appropriately - Sort out incoming mails and answer calls - Arrange appointments for guests - Guide walk-in candidates and clients - Handle helpdesk tasks and assist with administration - Receive and allocate complaints from employees In this role, you will also be responsible for maintaining a high level of performance excellence. You will muster all housekeeping staff before deployment, communicate daily priorities, take regular rounds of the facility to identify and address issues, and coordinate clients" queries and complaints. Issuing temporary badges and laptop badges for clients, trainers, and vendors will also be part of your duties. Qualifications Required: - Excellent spoken and written English and Chinese language skills - Ability to communicate technical issues effectively - Strong teamwork skills Furthermore, as part of a larger team, you will be involved in launching improvement and savings programs that benefit both the company and its clients. This may include implementing energy management programs to reduce utility costs and eliminate wastages. You will also be responsible for maintaining SLA matrices for access card and ID card issues, tracking work orders and tickets, managing and motivating the team towards service delivery, and following company processes and policies to ensure compliance. Additional Company Details: - The company encourages individuals who can uphold superior quality service - Teamwork is essential to meet performance targets set out in the contract - Quarterly or annual basis performance measurements are developed to ensure targets are met If you are a good communicator with a strong command of English and Chinese languages, and if you are motivated to explore possibilities in a dynamic work environment, we invite you to apply for this position today.,

In this role, you will oversee daily caf operations, including front-of-house and kitchen coordination. Your responsibilities will include maintaining high standards of food quality, service, and cleanliness. You will also be in charge of managing inventory, vendor relationships, and supply ordering. Implementing and monitoring SOPs to ensure efficiency and consistency will be a key part of your role. Additionally, you will manage reservations, peak-hour crowd control, and customer satisfaction. As a team manager, you will be responsible for motivating the team to maintain a warm and welcoming environment. Conducting regular quality reviews and staff meetings will also be part of your duties. You will be involved in community engagement by curating and organizing community-driven events such as open mics, workshops, wellness sessions, and pop-up markets. Building partnerships with local artists, wellness practitioners, and social enterprises will also be important. Actively engaging with customers to build a loyal and engaged customer base is another aspect of this role. In the marketing and outreach aspect of the job, you will collaborate on social media and digital content strategies. Promoting events and caf offerings through local networks and online platforms will be part of your responsibilities. Gathering feedback to improve both the community and dining experience will also be essential. Qualifications Required: - Previous experience in restaurant operations or hospitality management - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Knowledge of social media and digital marketing strategies Company Details: (If provided in the job description, please add company details here. Otherwise, omit this section.),

Guest Service Agents work in hotels and other hospitality establishments and are responsible for providing professional service to guests. Duties such as taking phone calls, greeting guests, issuing keys, collecting payments, and promoting hotel services are often seen on Guest Service Agent resume samples. Those looking to work as Guest Service Agents should showcase in their resumes customer focus, the ability to work in shifts, strong communication and interpersonal skills, attention to details, good numeracy skills, and computer competences. Eligible candidates hold a high school diploma and have experience working with customers.

As a marketing executive, you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea. Many organisations have marketing departments, meaning that you can work in both the private and public sector in areas ranging from finance, retail and media to voluntary and charitable organisations. Marketing executives may also be known as marketing officers or coordinators. Types of marketing executive work You may be involved in some or all of the following marketing activities: planning advertising public relations event organisation product development distribution sponsorship research.

An Executive Housekeeper's job description includes managing housekeeping staff, overseeing all cleaning operations to maintain hygiene standards, managing inventory and budgets, and handling administrative tasks like scheduling and staff training. They are responsible for ensuring all guest rooms, public areas, and back-of-house spaces are clean, well-maintained, and meet safety and brand standards.  Key responsibilities Staff Management: Hire, train, schedule, and supervise housekeeping staff. Conduct performance evaluations and handle disciplinary actions as needed. Operations Oversight: Direct and coordinate all daily housekeeping operations. Establish and implement operating procedures and standards for cleanliness and hygiene. Quality Control: Inspect guest rooms, public areas, and other facilities regularly to ensure they meet cleanliness and maintenance standards. Address any issues or guest complaints promptly. Inventory and Supplies: Manage the inventory of cleaning supplies, linens, and equipment. Order new supplies as needed and ensure equipment is properly maintained and repaired.

As a Food & Beverage Executive, you will play a crucial role in delivering exceptional service to guests and ensuring smooth daily operations. Your responsibilities will include: - Delivering personalized and professional service to all guests. - Ensuring tables, service stations, and outlets are set up and maintained according to brand standards. - Working closely with the kitchen and service team to ensure timely food & beverage delivery. - Handling guest requests and queries promptly and courteously. - Maintaining hygiene, cleanliness, and safety standards in all service areas. - Supporting the Food & Beverage Supervisor in day-to-day operations. Your qualifications and skills should include: - A service-focused personality with a passion for hospitality. - Previous experience in Food & Beverage service is an asset, but freshers are also encouraged to apply. - Strong communication and interpersonal skills. - Ability to work well in a team-oriented environment. - Flexibility to work in rotational shifts, including weekends. Joining this role will provide you with the opportunity to learn and grow in a fast-growing hotel brand. You will have exposure to diverse service operations and guest engagement, with direct learning from highly skilled supervisors and management. Additionally, you will have the ability to make a difference in the local community through the hotel's commitment to including local people in its operations.,

As a Customer Service Assistant (Games Host) at HB Leisure, you will play a key role in providing excellent customer service and creating a fun and enjoyable experience for guests at theme parks and attractions. You will be part of a dynamic team that operates in 29 countries and over 150 locations worldwide. If you enjoy working in a lively environment and want to develop valuable skills for your career, this opportunity is perfect for you. Key Responsibilities: - Run skill games and ensure guests receive excellent customer service - Create a fun and enjoyable experience for guests playing games - Deliver exceptional service to enhance guest satisfaction - Adhere to all company standards and guidelines for game operations - Collaborate with team members to maintain a positive and energetic atmosphere Qualifications Required: - Great customer service and communication skills - Positive, outgoing personality - Honest, reliable, and responsible individual with a strong work ethic - Availability on weekdays, weekends, and bank holidays - Ability to follow instructions and comply with company standards - Reliable transportation to the site location HB Leisure offers a range of benefits to its employees, including a Daily Bonus Scheme, Flexible working hours, Recommend A Friend Bonus, Winter Opportunities, Discounts to top retailers, and access to wellbeing resources such as a virtual GP service, employee assistance programme, and virtual gym. Additionally, there are great career possibilities with opportunities to travel the globe and work in diverse locations such as Asia, Europe, Dubai, and the USA.,