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1 Delivery Head Jobs nearby Ratnagiri

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posted 1 week ago

Transformation Champion

Britannia Industries Limited
experience5 to 9 Yrs
location
Ratnagiri, Maharashtra
skills
  • Sales
  • Change Management
  • Market Analysis
  • Training
  • Feedback Management
  • Stakeholder Management
  • Retail Management
  • Execution Planning
  • Business Objectives
Job Description
As a Transformation Champion (RTC) at Britannia Industries Ltd, your main responsibility is to drive the execution of the Route to Market transformation project in your region. You will act as a change management agent for the field teams and trade partners. Your key responsibilities include: - Execution Planning: - Understand the design principles for each module and have a deep understanding of each design aspect. - Support RTL in planning each phase of execution by leveraging your field experience to foresee execution challenges and help build the execution strategy. - Provide relevant feedback on each model based on learnings from the market during pilot and early phases of scale-up. - Enabling Execution: - Align AW on RTM transformation during pilot and scale-up phases with the help of respective ASE and ASM. - Educate AW and its team on the purpose and methodology of transformation. - Solve bottlenecks at AW level on order booking and delivery beat designs. - Train AW and its team on various aspects of transformation to achieve project ambition. - Help with the implementation of new beat designs, take feedback on any customization requirement for execution, and work closely with ASM and RTL to get the execution done post-alignment. - Provide support to ASE and AW in managing operations in the early days of transformation. - Solve challenges faced by AWSM or delivery team by spending time with them in the market. - Highlight support required to streamline the execution to RTL and War room. - Provide support to AWSM and ASE in managing the transition with Retail outlets. - Build the capability of respective ASE or Sr. ASE in managing and continuing the transformation journey. - Coach the ASE on ways to leverage the new incentive structure to drive business objectives. Qualifications Required: - Educational Qualification: Graduate/MBA - Experience: 5 to 6 years in a similar role, preferably in the FMCG/Beverages sector - Experience mix: Senior ASE GT equivalent roles in FMCG companies If there are any additional details about the company in the job description, they are not included in the provided text.,
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posted 1 day ago

SAP -Service Delivery Manager

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
experience12 to 14 Yrs
location
Bangalore, Mumbai City
skills
  • ptp
  • finance
  • sap
  • otc
  • service delivery management
  • application managed services
  • itil framework
  • logistics
  • s4 hana
  • client facing
  • ftm
Job Description
Job Description for SAP Service Delivery Manager Total Experience: 12-14 Years Location: Mumbai and Bangalore About the Role We are seeking an experienced SAP Service Delivery Manager to lead end-to-end service delivery for SAP solutions, including ECC and S/4HANA. This role requires strong client relationship management, operational excellence, and strategic planning to ensure high-quality delivery and customer satisfaction. Key Responsibilities Client Relationship Management Serve as the primary point of contact for SAP service delivery. Build and maintain strong client relationships to align services with business needs. Service Delivery Oversight Manage day-to-day operations including incident management, change requests, and enhancements. Ensure compliance with SLAs and contractual obligations. Project & Resource Management Plan and execute SAP projects, ensuring timely delivery and adherence to quality standards. Allocate and manage resources across global delivery centers. Operational Excellence Monitor KPIs and service metrics; prepare weekly burn reports, monthly trend analysis, and quarterly business reviews. Identify and implement service optimization strategies. Financial & Strategic Planning Manage account budgets, margins, and profitability. Support onboarding of new accounts and retention of existing ones. Align SAP service delivery with clients short- and long-term business goals. Required Skills & Qualifications Experience: 1214+ years in SAP service delivery (ECC & S/4HANA). SAP Expertise: Functional knowledge in modules such as OTC, PTP, FTM, Finance, Logistics. Leadership: Proven experience managing teams of 20+ across global delivery centers. Communication: Strong client-facing and executive-level communication skills. Process Knowledge: Familiarity with ITIL frameworks and Capgemini delivery methodologies. Compliance: Understanding of regulatory requirements (SOX).
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posted 2 months ago

Delivery Head

Pratiti Technologies
experience10 to 15 Yrs
location
Pune, Maharashtra
skills
  • Delivery Management
  • Resource Planning
  • Bench Management
  • Technical Training
  • Workforce Management
  • Stakeholder Management
  • Communication
  • Leadership
  • Vendor Management
  • Crossskilling
Job Description
You will be joining Pratiti Technologies Private Limited, a rapidly growing digital solutions company based in Pune, India. Specializing in cutting-edge software solutions for ISVs and industrial customers, with a focus on Industry 4.0, energy analytics, and engineering automation. **Role Overview:** In the role of Delivery Head RMG, your responsibilities will include overseeing the management of bench resources, driving technical training and cross-skilling initiatives, and ensuring optimal resource deployment across projects. This is a crucial position that combines delivery operations with workforce management to support the company's growth and business objectives. **Key Responsibilities:** - Own and manage the allocation of resources across projects, minimizing bench time. - Proactively forecast demand and align available talent to new opportunities in collaboration with Delivery and Sales teams. - Identify and manage bench resources effectively, offering coaching, upskilling, and deployment support. - Design and implement technical training programs to upskill bench and deployed resources. - Drive competency-building initiatives, ensuring resources are aligned with emerging technologies and project requirements. - Collaborate with delivery teams to understand skill needs and proactively develop the necessary capabilities. - Partner with leadership to enhance the delivery organization's capacity and capability in line with business growth plans. - Provide resource visibility, utilization, and skill readiness reports to senior management. - Support project ramp-ups and new business opportunities by aligning talent effectively. - Work closely with the Talent Acquisition team to define sourcing strategies and workforce planning aligned with project pipelines. - Mentor TA teams on skill-based hiring and support vendor management for flexible workforce scaling. - Implement best practices for resource allocation, onboarding, internal job postings, and career progression. - Utilize data-driven approaches to track skill development, resource readiness, and utilization. - Champion continuous process improvements in delivery and RMG functions. **Required Qualifications & Experience:** - 10-15 years of experience in software delivery management within the IT services industry. - Proven track record of leading project delivery, team management, and resource planning. - Hands-on experience managing bench resources and driving technical training initiatives. - Strong stakeholder management, communication, and leadership skills. - Exposure to working with Talent Acquisition teams and managing vendor relationships. **Preferred Skills:** - Experience with custom resource management systems. - Ability to bridge delivery excellence with people development. - Demonstrated success in scaling teams and building high-performance cultures.,
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posted 2 months ago
experience8 to 12 Yrs
location
Pune, Maharashtra
skills
  • Talent Acquisition
  • Stakeholder Management
  • Employer Branding
  • Applicant Tracking Systems
  • Recruitment Excellence
  • Workforce Strategies
  • Hiring Metrics Analysis
Job Description
As a Business Recruitment Delivery Head at Meraqui, you will be responsible for leading end-to-end talent acquisition, driving recruitment excellence, and shaping workforce strategies at scale. Your strategic recruitment leadership will be crucial in making a significant impact on the organization. Key Responsibilities: - Lead end-to-end talent acquisition processes - Drive recruitment excellence through effective strategies - Shape workforce strategies at scale - Manage stakeholders effectively - Enhance employer branding to attract top talent - Utilize hands-on experience with Applicant Tracking Systems (ATS) - Analyze hiring metrics and optimize recruitment processes Qualifications Required: - Bachelor's degree in Human Resources Management, Business Administration, or a related field (preferred) - Minimum of 8 years of leadership experience in recruitment/talent acquisition - Strong command of recruitment strategy and employer branding - Proficiency in using ATS and optimizing hiring processes If you are passionate about building teams and driving results, this opportunity at Meraqui is your next big move. Feel free to connect with us by sending your resume to alisha.k@meraqui.com.,
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posted 2 days ago

Delivery Lead Manager

Accenture services Pvt Ltd
experience15 to 19 Yrs
location
Maharashtra
skills
  • Retirement Solutions
  • UK Pension
  • Team Management
  • Leadership
  • Communication Skills
  • Analytical Skills
  • Quality Control
  • Performance Management
  • Process Improvement
  • Project Management
  • Client Relationship Management
  • Collaboration
  • Regulatory Compliance
  • Risk Management
  • Data Security
  • Negotiation Skills
  • Change Management
  • Contingency Planning
  • New Business Processing
  • ProblemSolving Skills
  • Software Proficiency
  • Organizational Skills
  • Training
  • Mentoring
  • CXO Level Stakeholder Management
  • Operations Transformation
  • Remote Transition Management
  • Process Reporting
Job Description
Role Overview: As a Delivery Lead Manager at Accenture, you will be responsible for leading a team of UK Pension specialists to provide high-quality services to clients. Your role will involve developing and implementing strategies for client acquisition and retention, maintaining client relationships, conducting team meetings for performance review and improvement, providing coaching and mentoring to team leads, collaborating with internal departments for business objectives, and staying updated on industry trends and regulatory requirements. Key Responsibilities: - Lead a team of UK Pension specialists in providing high-quality services to clients - Develop and implement strategies for acquiring and retaining clients - Establish and maintain relationships with clients to ensure satisfaction, retention, and business growth - Conduct regular team meetings to review performance metrics, share best practices, and develop action plans for improvement - Provide coaching, training, and mentoring to team leads for skill development - Collaborate with internal departments to ensure successful execution of business objectives - Stay informed about the life and retirement landscape, including industry trends and regulatory requirements - Conduct periodic reviews of client accounts to ensure compliance with policies and regulations - Prepare and present reports to senior management on team performance, client satisfaction, and business metrics Qualifications Required: - Bachelor's degree in business administration, operations management, or a related field - 15 years of experience in UK Pensions with a track record of managing and leading teams successfully - Previous experience in managing a team of professionals - Strong leadership skills to motivate and inspire team members - Excellent communication skills to present complex information effectively - Strong analytical and problem-solving skills to identify and resolve operational issues - Knowledge of operational best practices including quality control, performance management, and process improvement - Proficiency in relevant software such as Microsoft Office and project management tools - Strong organizational skills to manage multiple projects and priorities simultaneously - Ability to work independently and as part of a team with a commitment to collaboration and teamwork (Note: Additional details about the company are not included in the provided job description.),
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posted 1 week ago
experience8 to 12 Yrs
location
Pune, Maharashtra
skills
  • Governance
  • Stakeholder Management
  • Service Delivery
  • Production Practice
  • Risk Control
  • Strategy Transformation
  • Leadership Teamwork
  • Technology Controls
Job Description
As the Head of Cross Functional Services for Equities and Cross Asset Financing Technology at HSBC, your primary responsibility will be to lead the cross functional areas including Transformation, Program Governance Production services, Risk and control etc. that cut across the various sub value streams within Equities and Cross Asset Financing Value Stream. You will also be responsible for regional leadership of the Equities and Cross Asset Financing Technology team in India. Your key responsibilities will include: - **Production Practice and Governance:** - Lead the Production Practice team in governance, standardization, transformation, and leadership on how the DevOps teams manage their production environments. - Ensure strong governance over production standards and operational practices across all ESF Technology value streams. - Provide the global teams with the tools, metrics, and processes they need to manage their incidents and problems consistently. - Foster a culture of ownership, accountability, and continuous improvement in service management practices within engineering teams. - **Risk & Control:** - Lead a team responsible for ensuring the right tech risk governance is in place to track and report the status of uplifts and BAU control compliance. - Support the E&XAF technology teams with challenges around tech control uplifts. - Act as a central voice for E&XAF Technology for feeding back application team's concerns on complying with different controls. - Ensure effectiveness of E&XAF Tech RCO and the EXF Tech Control SME networks. - Interface between E&XAF Tech and Audit, Cyber, CIB Tech R&C. - **Strategy & Transformation:** - Partner with E&XAF sub value stream global heads to deliver change management initiatives and accelerate transformation across multiple areas including people, process, and practices. - Ensure alignment of E&XAF strategy with GCIO and CIB priorities. As the Head of Cross Functional Services, you will also have additional responsibilities such as entity managing the E&XAF staff in India, leading the cultural and organizational shift by advocating agile delivery, test automation, and DevOps and cloud-native practices, and ensuring compliance with all relevant internal policies and external regulatory requirements. You will be working closely with stakeholders including Global Head of Equities and Cross Asset Financing Technology, Global Head of Equity Derivatives Technology, Global Head of Cash Equity Technology, and others listed in the JD. If you are interested in this role, you should have the following qualifications: - **Essential Experience:** - Experience in managing production environments, service delivery, application stability, etc. - Experience in translating metrics into insights and actions. - Deep understanding of Technology Controls, Risk and Control Frameworks. - Excellent communicator and stakeholder manager. - Ability to manage multiple streams of work covering different topics and stakeholders. - Ability to develop management and leadership capability. - Committed to HSBC values: open, dependable, connected, with a clear focus on ethical delivery and long-term value creation. Join HSBC and make a significant impact in the banking and financial services industry.,
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posted 1 week ago
experience15 to 19 Yrs
location
Maharashtra
skills
  • QA
  • Testing
  • Automation
  • Agile
  • DevOps
  • Quality Engineering
  • Digital Transformation
  • RetailAutomotive domain knowledge
  • Strategic project management
  • Technology excellence
  • Business value delivery
Job Description
As a Delivery Head at QualityKiosk Technologies, you will be responsible for leading large-scale digital assurance programs, driving automation excellence, and ensuring customer success across complex ecosystems in the Consumer / Retail / Automotive domain. With over 15 years of experience in QA, Testing, and Automation, you will play a crucial role in managing testing deliveries and leading high-performing QA teams. **Key Responsibilities & Deliverables:** - Possess 15+ years of experience in the IT Industry, preferably in the service-based IT industry. - Demonstrate 8-12 years of proven capabilities in strategic project management and leading mid to large service-oriented teams, driving profitability, customer success, and people success agenda. - Showcase expertise in leading Agile, DevOps, technology, and digitization automation-driven projects. - Exhibit strong delivery and technology excellence. - Understand the business value to be delivered to clients with appropriate cost/quality. **Required Experience:** - Contribute to strategic and policy development and implementation. - Allocate accountability among staff, manage career development, and liaise with professional staff and other managers. - Apply advanced knowledge to the development of new methods, programs, and procedures. - Advise Senior Management on specialized testing issues and support new business propositions. **Key Activities:** - Undertake additional responsibilities/tasks as required. - Review and finalize the budget for the Engagement/s. - Provide strategic directions to the Testing Function in the organization. - Develop Testing Competency in line with organizational needs. - Implement new and best practices across testing projects. - Support Senior Management in making Testing-related business decisions. **Professional Qualification:** - B.Tech / B.E. / MCA (with good academic track record) + MBA (preferred). - Possess 1-2 globally accepted certifications. In this role, you will lead digital transformation efforts as a Delivery Head, focusing on driving delivery excellence, owning P&L, and shaping customer success in the Retail/Automotive domain. If you are a dynamic leader with a strong track record in QA and testing, and thrive on innovation in automation-led transformations, we look forward to hearing from you!,
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posted 2 months ago

Practice Delivery Head

Antal International
experience15 to 19 Yrs
location
Pune, Maharashtra
skills
  • Data Analytics
  • Automation
  • Delivery Management
  • Business Acumen
  • Financial Management
  • Cost Control
  • Strategic Planning
  • Client Relationship Management
  • AI
  • Leadership Capability
Job Description
In this role, you will be the senior technology leader responsible for heading the Data Analytics, AI & Automation business unit. Your main focus will be on shaping strategy, driving delivery excellence, and ensuring that the practice contributes to both client success and organizational growth. You are required to have a balance of technical depth, business acumen, and leadership capability, with a strong understanding of how technology services can create business value. Key Responsibilities: - Define and execute the strategic roadmap for the Data Analytics, AI & Automation practice in alignment with corporate goals. - Lead large delivery organizations, ensuring operational performance, client satisfaction, and revenue growth. - Partner with sales, finance, and operations to support business expansion, profitability, and long-term sustainability. - Take ownership of budgets, forecasts, and P&L, ensuring sound financial planning and cost optimization. - Oversee program execution, resource allocation, and delivery governance to ensure timely and quality outcomes. - Identify emerging risks and opportunities, adjusting delivery models and service lines to maintain competitiveness. - Foster a culture of innovation, adaptability, and continuous improvement across global teams. Qualifications: - 15+ years in IT services or consulting with significant leadership in delivery management and business unit operations. - Strong track record of leading large-scale programs and delivery organizations in data, analytics, or AI. - Bachelors degree in engineering/technology; MBA preferred. - Expertise in financial management, cost control, and long-term planning for technology services. - Demonstrated ability to build high-performing teams, scale practices, and manage client relationships at the executive level. If you are interested in this opportunity, please share your latest resume with my colleague subhash.chawla@anatl.com.,
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posted 2 months ago

Head of Delivery

ElementSkill
experience15 to 19 Yrs
location
Pune, Maharashtra
skills
  • software project management
  • leadership
  • stakeholder management
  • analytical skills
  • communication skills
  • presentation skills
  • SDLC processes
  • Agile delivery
  • problemsolving
  • decisionmaking
Job Description
As the Head of Delivery APAC, you will be responsible for leading end-to-end program and project delivery in the region. Your role will involve providing strong leadership, technical expertise, and strategic direction to ensure successful outcomes for large-scale software implementation projects. Key Responsibilities: - Oversee and guide project delivery across multiple client engagements, aligning with business objectives. - Provide senior-level resolution for complex project-related issues. - Coach and mentor project managers and teams to achieve delivery targets in terms of scope, budget, quality, and timelines. - Proactively identify and mitigate project risks. - Implement Agile and other best-practice methodologies across all delivery functions. - Act as a bridge between project management and product teams to ensure alignment with the product roadmap. - Drive standardization through reusable project management tools and frameworks. - Lead continuous improvement and operational efficiency initiatives. Leadership & Team Development: - Lead, inspire, and mentor project management teams across APAC. - Cultivate a culture of accountability, innovation, and excellence. - Oversee recruitment, onboarding, and development of project management talent. - Review project estimates, budgets, and forecasts to ensure delivery profitability. - Provide support for pre-sales initiatives and proposal development as required. Customer & Stakeholder Management: - Build and maintain long-term strategic relationships with clients. - Ensure exceptional service delivery and customer satisfaction. - Promote organizational products and solutions to customers and internal teams. Compliance & Governance: - Ensure adherence to internal governance, compliance, and quality standards. - Review solutions for architectural compliance and performance alignment. - Maintain compliance with organizational policies and project documentation standards. Qualifications: - Education: BE/B.Tech or equivalent degree in Engineering or related discipline. - Experience: 20+ years overall, with a minimum of 15 years in leading large-scale implementation or delivery programs. - Proven experience in enterprise software delivery, SDLC management, and project governance. - Exposure to the software or utilities industry would be advantageous. Skills & Competencies: - Strong software project management and leadership expertise. - Excellent stakeholder and people management skills. - Deep understanding of SDLC processes and Agile delivery. - Strong analytical, problem-solving, and decision-making abilities. - Exceptional communication and presentation skills. If you are a strategic delivery leader who is passionate about building high-performing teams and driving complex programs to success, we would love to hear from you.,
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posted 4 days ago
experience8 to 12 Yrs
location
Maharashtra
skills
  • Portfolio Management
  • Client Relationship Management
  • Financial Products
  • Market Trends
  • Regulatory Requirements
  • Team Management
  • Business Strategies
  • Private Wealth Management
  • Sales Targets
  • Wealth Management Products
Job Description
As a Sales Team Lead/Head - Wealth at our client, one of the leading NBFCs, your role involves managing and expanding the portfolio of private wealth clients. You will oversee a team of wealth managers and ensure high-quality service delivery. Your responsibilities also include developing and implementing business strategies, monitoring market trends, and ensuring compliance with regulatory requirements. You will be expected to achieve financial targets, build strong client relationships, and represent the company at various industry forums and events. Key Responsibilities: - Experience in private wealth management, portfolio management, and client relationship management - Proven track record of achieving financial targets and business growth - Strong leadership and team management skills - Excellent knowledge of financial products, market trends, and regulatory requirements - Helping the teams establish strong ties by designing and implementing financial plans, and ensuring they receive and act on the right advice - Responsible for the P&L of your team - Preferred experience in Banking, Financial Services, and Wealth Management - Development and management of teams, comprising Team Leaders and Relationship Managers - Planning and achieving Sales Targets for Wealth Management products through motivating, inspiring, and guiding the team - Ensuring achievement of acquisition, activation, and other cross-sell targets - Special focus on achieving sub-targets within acquisition, particularly for Premium segment customers - Ensuring achievement of business and revenue targets attributed to the company Qualifications Required: - 8+ years of experience in the Financial Industry, Private Wealth, Capital Markets, or Private Banking - Education: UG/PG degree Location: - Mumbai, Delhi, Pune, Ahmedabad, Kolkata, Chennai, Jaipur, Indore, Bangalore, Hyderabad This is a full-time on-site role that requires strong leadership, strategic thinking, and a deep understanding of the financial industry. Join our team and make a significant impact in the Wealth Management sector.,
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posted 7 days ago
experience15 to 19 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Customer Service
  • Telecommunications
  • Customer Satisfaction
  • Service Delivery
  • Operational Excellence
  • Quality Assurance
  • Cost Efficiency
  • Revenue Forecasting
  • Performance Monitoring
  • Risk Analysis
  • Churn Management
  • Process Optimization
  • Automation
  • Team Management
  • HR Management
  • Employee Engagement
  • ITIL
  • Networking
  • Reporting Tools
  • ServiceNow
  • Technical Subjects
  • Stakeholder Alignment
  • SLA Compliance
  • Revenue Realization
  • OKRs
  • KPIs
  • Crossfunctional Collaboration
  • Financial Impact Analysis
  • Customer Success
  • Cisco CCNA
Job Description
As a Service Delivery Manager at our company, your role involves managing the end-to-end Service Delivery functions for our global Managed Services customer base. Your primary focus will be on ensuring superior customer experience, proactive delivery, stakeholder alignment, and operational excellence to meet SLA compliance, customer satisfaction, and revenue realization targets. **Key Responsibilities:** - Manage overall Service Delivery performance for global customers, ensuring SLA adherence and service excellence. - Act as the customer advocate, ensuring expectations are clearly understood and met. - Drive key OKRs and KPIs including SLA compliance, CSAT, quality assurance, cost efficiency, and first-time right deliveries. - Lead cross-functional collaboration with various teams to ensure smooth delivery. - Develop and maintain delivery projections, including financial impact and revenue forecasts. - Monitor, analyze, and report on performance trends, risks, and opportunities. - Manage customer escalations effectively and drive continuous improvement initiatives. - Oversee churn management efforts to minimize customer attrition. - Lead transformation and governance programs for process optimization and automation. - Build, mentor, and coach a high-performing service delivery team. - Partner with HR to hire and develop top talent aligned with organizational goals. - Champion company values, employee engagement, and recognition programs. **Qualification & Experience:** - Technical Graduate (B.E./B. Tech). - 15+ years experience in customer service or telecommunications; customer service experiences a must. - Able to work under tight deadlines and produce high-quality work. - Sound level of understanding across a broad range of technical subjects. - Highly self-motivated and able to learn and adapt to new technologies. - Experience in a service provider environment and working with multiple providers and technologies. - Confident English written and verbal communication skills. - Experience in digital transformations including ServiceNow platform. **Technical Skills:** - Proficiency in MS Word and Excel. - ITIL knowledge, Cisco CCNA certification. - Customer centricity and networking or telecoms experience. - Experience with reporting tools and high-quality documentation. - Knowledge of tools like Remedy and ServiceNow. As a Service Delivery Manager, your performance will be measured based on Customer Satisfaction (CSAT), On-Time Service Delivery, Timely Revenue Recognition, Churn Minimization, and Customer Escalations Management.,
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posted 2 weeks ago

Delivery Head

Intellect Design Arena Ltd
experience18 to 22 Yrs
location
Maharashtra
skills
  • Core Banking
  • Liquidity Management
  • Risk management
  • Compliance management
  • Stakeholder management
  • System engineering
  • Agile methodology
  • Java
  • Spring
  • Spring Boot
  • Microservices
  • Cloud
  • APIs
  • Endtoend delivery management
  • Cash Solutions
  • Regulatory management
  • Enterprise automation
  • SAFe methodology
  • DevOps methodology
  • AIML
Job Description
Role Overview: As the Senior Vice President for Delivery in Mumbai-Goregaon, you will be leading the end-to-end delivery of large-scale, multi-stream banking transformation programs, focusing on Core Banking and Liquidity solutions. Your key responsibilities include ensuring delivery excellence, robust governance, and successful program outcomes. Key Responsibilities: - Lead and oversee the delivery of complex, multi-entity Core Banking and Liquidity transformation programs, ensuring alignment with strategic objectives. - Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels. - Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps. - Foster a high-performance culture and ensure effective resource allocation across projects. - Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements. - Drive cadence reviews, status reporting, escalation management, and change control processes. - Build and maintain strong relationships with internal and external stakeholders, including C-level executives. - Act as the primary escalation point for program delivery issues and risk mitigation. - Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering. Qualification Required: - B.Tech/M.Tech with 18+ years of experience in Tier 1 IT Services, FinTech, or Product organizations. - 20+ years of progressive experience in IT product or banking technology delivery. - Proven track record in managing large-scale, multi-country product deliveries in the Core Banking or FinTech domain. - Hands-on experience in Core Banking transformations and Liquidity solutions. - Knowledge of modern banking platforms and technologies (Java, Spring, Spring Boot, Microservices, Cloud, APIs, AI/ML). - Familiarity with Agile, SAFe, and DevOps methodologies. - Demonstrated success in leading high-performing, multi-disciplinary global teams. - Excellent written, verbal, and public speaking skills; strong analytical and critical thinking abilities. - Experience working in deadline-driven, high-pressure environments. - PMP/Prince2 certification preferred. - Willingness to travel globally as required. Additional Details of the Company: The company values individuals who are strategic thinkers with strong leadership and influencing skills. They seek candidates with exceptional stakeholder management and interpersonal abilities, who are results-oriented, proactive, and adaptable to dynamic environments.,
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posted 3 weeks ago
experience15 to 19 Yrs
location
Pune, Maharashtra
skills
  • Oracle ERP
  • Salesforce CRM
  • IT strategy
  • vendor management
  • enterprise architecture
  • information security
  • leadership
  • communication
  • problem solving
  • people management
  • lowcode applications
  • Data Analytics
  • business insight
  • technology teams management
  • strategic foresight
  • influence facilitation
Job Description
Role Overview: As a Technology Delivery Head at Cummins, you will be responsible for leading the strategic and delivery functions of IT operations in India. Your role will involve aligning IT strategy with business goals, driving innovation across platforms like Oracle ERP, Salesforce CRM, low-code applications, and Data & Analytics. You will play a crucial role in managing cross-functional teams, overseeing vendor relationships, and ensuring operational excellence. Key Responsibilities: - Develop and implement Cummins India's IT strategy aligned with overall business objectives. - Serve as an expert in Cummins" technology stack and provide guidance on current and emerging technologies. - Lead delivery teams for Oracle ERP, Salesforce CRM, low-code platforms, and Data & Analytics services. - Manage seamless end-to-end delivery of technology solutions through collaboration with internal stakeholders. - Mentor and grow a high-performing team of senior IT professionals. - Define and enforce technology standards, policies, and procedures focusing on data protection and compliance. - Partner with leadership to identify IT opportunities and influence long-term strategies. Qualifications Required: - Bachelor's or Master's degree in Computer Science, Information Technology, Business, or related field. - 15+ years of progressive experience in IT leadership, delivery, and strategy in large-scale organizations. - Strong understanding of Oracle ERP, Salesforce CRM, analytics platforms, and low-code development tools. - Deep knowledge of Cummins technology landscape and business processes. - Experience in managing IT budgets, strategic planning, and compliance standards. - Familiarity with agile methodology and DevOps practices. Additional Company Details: Cummins Inc. is a global organization that values innovation, continuous learning, and technical excellence. As a Technology Delivery Head, you will have the opportunity to represent Cummins in industry forums, conferences, and internal strategy sessions. The company promotes best practices in information security and enterprise architecture, emphasizing a culture of collaboration, diversity, and global perspective. Please note that the relocation package is available for this position.,
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posted 2 days ago
experience15 to 19 Yrs
location
Pune, Maharashtra
skills
  • UX Design
  • Product Design
  • Experience Design
  • Agile Methodologies
  • Stakeholder Management
  • Leadership Skills
  • Communication Skills
  • Analytical Skills
  • AI Integration
  • Design Systems
Job Description
Role Overview: As a Strategic Design Leader at our organization, you will be responsible for leading creative execution, ensuring operational excellence, and optimizing team performance. Your primary focus will be on maintaining design delivery and quality standards, aligning operations with current and future market needs, integrating AI-driven innovation, and enhancing customer retention and acquisition through design consulting principles. Key Responsibilities: - Leading multi-disciplinary teams comprising Design Directors, UX & Visual Designers, Front-End & AI Developers across various project categories. - Ensuring timely and high-quality design delivery within budget and without issues. - Mentoring and developing senior leaders to foster a culture of accountability, ownership, and efficient execution. - Implementing AI tools and operational improvements to enhance team efficiency, scalability, and delivery speed. - Establishing performance tracking systems, conducting design audits, and generating real-time insights. - Collaborating with leadership to evolve operations, enhance offerings, and extend business impact. - Advocating for a culture of proactive problem-solving, strategic planning, and consistent delivery excellence. Qualifications Required: - Over 15 years of experience in UX/Product/Experience Design leadership roles, managing teams of 70-150 members. - Demonstrated expertise in leading large-scale design programs across various industries such as B2B, B2C, and Enterprise. - Proficiency in user-centered design, usability, stakeholder management, and cross-functional team leadership. - A strong understanding of Agile methodologies, design systems, AI integration, and scalable delivery practices. - Excellent communication, analytical, and leadership skills with a commitment to action and excellence. Joining us at YUJ Designs will offer you a high-visibility leadership position in the realm of Experience Design, where you can drive business transformation through innovative strategies, visual experiences, service design, system design, and AI-powered solutions. We operate across diverse ecosystems, delivering impactful solutions with speed and efficiency. Additionally, we provide a culture that values impact, initiative, and ownership, along with competitive compensation and leadership growth opportunities.,
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posted 2 weeks ago

Delivery Boy

KATARIA ENTERPRISE
experience0 to 4 Yrs
Salary50,000 - 3.5 LPA
location
Pune, Bangalore+7

Bangalore, Chennai, Noida, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi

skills
  • unloading
  • express delivery
  • couriers
  • deliveries
  • parcels
  • courier
  • bikes
Job Description
A Delivery Boy is responsible for the timely and safe transportation of goods from a starting point to a customer's location, requiring a valid driver's license, good time management, and strong customer service skills to load, unload, navigate efficiently, and resolve issues. Key duties include following planned routes, maintaining the delivery vehicle, handling payments, and keeping accurate delivery records while adhering to all traffic and safety regulations.   As a delivery associate in our organization, you will play a crucial role in ensuring timely and efficient delivery of goods to our customers.   Your responsibilities will include: - Delivering packages to customers in a timely manner - Ensuring the safety and security of the packages during transit - Maintaining a high level of customer service and professionalism - Adhering to all traffic rules and regulations - Keeping track of delivery records and reporting any issues or discrepancies To qualify for this role, you must possess the following qualifications: - Must have a two-wheeler and a valid LLR or License - Pan card and Aadhar card are required documents - Ability to work independently and efficiently - Good communication skills - Prior experience in delivery services is a plus If you are looking for a part-time or full-time job with a competitive salary ranging from 15,000 to 40,000, depending on the hours worked, then this position is perfect for you.   Additionally, we offer flexible schedules, various shifts to choose from (day, evening, morning, night), and weekend availability with the option of working only on weekends. Join us today and receive a joining bonus to kickstart your delivery career! Work location will be all over India, providing you with the opportunity to explore different parts of the city while on the job.,    
posted 2 months ago

Service Delivery Manager

OVERNET TRADING PRIVATE LIMITED
experience20 to >25 Yrs
Salary40 - 55 LPA
location
Kolkata, Gurugram+1

Gurugram, Mumbai City

skills
  • service improvement
  • delivery
  • service portfolio management
  • service management
  • global service management
  • services product management
  • incident management
  • service
  • service implementation
  • service improvement plans
  • manager
Job Description
Service Delivery Managers coordinate the delivery of services to clients and manage employees involved in the delivery process. Common work activities include developing the processes and procedure for delivering services, meeting with clients to discuss and coordinate service options, supervising employees involved in the delivery process, monitoring the cost of the delivery process and documenting service results for all clients.
posted 2 months ago
experience8 to 12 Yrs
location
Pune, Maharashtra
skills
  • Customer Service
  • Capability Development
  • People Management
  • Budget Management
  • Strategic Planning
  • Performance Analysis
  • Resource Management
  • Recruitment
  • Process Optimization
  • Standardization
  • Compliance Management
  • Leadership
  • Relationship Building
  • Communication Skills
  • Problem Solving
  • Innovation
  • Project Management
  • Change Management
  • CrossTraining
  • Location Strategy
  • Agile Practices
  • ESG Principles
  • Financial Awareness
  • Cultural Empathy
Job Description
As the Head of Business Process Services at Fujitsu, your role is crucial in developing and implementing BPS capability within the Global Shared Services Unit. Your primary objective is to contribute to the transformation of the Global Delivery Unit into the Future Mode of Operation (FMO). This transformation involves the adoption of automation, AI techniques, follow-the-sun approach, and ensuring a one-standard approach across all Global Delivery Centers (GDCs) to maintain quality and competitiveness. Key Responsibilities: - Lead, manage, and develop the Global Shared Services to standardize and optimize service delivery across all Fujitsu locations within the Global Delivery Unit. - Improve Customer Centricity by developing deep customer business knowledge to deliver effective services meeting customer business requirements. - Collaborate with Regions, Customer Engagement, and Global PreSales teams to grow service line business. - Develop and implement competitive cost models to enhance win rates and transparency. - Manage the budget for the service line, including planning, monitoring actual versus planned, and making necessary adjustments. - Transform the capabilities and skills of Global Shared Services to improve service competitiveness and drive growth. - Define and implement an effective capability location strategy supporting Regional requirements and maximizing labour arbitrage benefits. - Optimize Service Line Resource Management through effective cross-training/upskilling, recruitment, and planned attrition. - Ensure Delivery Standards are achieved aligned with performance metrics. - Drive Standardization across all delivery groups, working with Regional teams to achieve excellence in Customer Experience & align success measures. - Implement an effective location strategy that supports Company requirements. - Ensure high engagement of the workforce. - Ensure the workforce is highly skilled and develops in line with the future corporate people strategy. - Implement effective Performance Management across all team members. - Drive the adoption and utilization of Agile practices within the Unit. - Value the Diversity of people and locations, promoting cultural empathy, building and living a customer-centric culture based on the Fujitsu Way and value set. - Ensure compliance with industry regulations and organizational policies across GDCs and incorporate ESG (Environmental, Social, and Governance) principles. Qualifications Required: - At least 8 years of relevant experience in delivery leadership roles, ideally across a Global footprint. - Strong leadership skills to guide and support a team of Senior Leaders effectively. - Excellent communication, presentation, and collaboration skills. - Strong financial awareness including budgeting, forecasting, and financial analysis. - Ability to analyze complex problems, innovate solutions, and manage projects effectively. - Proficiency in Business English. - Demonstrated ability to build relationships with stakeholders, ask insightful questions, and deliver results across a diverse customer base. (Note: Any additional details of the company were not provided in the job description),
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posted 6 days ago

Head of Business Analysis and Agile Delivery

M&G Global Services Private Limited
experience15 to 19 Yrs
location
Pune, Maharashtra
skills
  • Asset Management
  • Business Analysis
  • Stakeholder Management
  • Team Leadership
  • Project Management
  • Agile Methodologies
  • Agile Delivery
  • Crossfunctional Team Collaboration
  • Datadriven Decisionmaking
Job Description
You are M&G Global Services Private Limited, a subsidiary of the M&G group of companies with a rich history of over 175 years in savings and investments. Your purpose is to instill real confidence in putting money to work by offering a wide range of solutions through your Asset Management and Life segments. As the Head of Business Analysis and Agile Delivery, your role is crucial in enhancing the business analysis function to support future growth and strategic priorities. Your responsibilities include implementing best practices, fostering collaboration among business analysts, overseeing software project delivery, monitoring KPIs for delivery success, championing agile methodologies, and using data for decision-making. Key Responsibilities: - Build and enhance the business analysis function to align with strategic priorities. - Implement best practices for high-quality analysis and delivery. - Foster collaboration among business analysts. - Oversee software project delivery to meet business requirements and deadlines. - Implement and monitor KPIs for measuring delivery success. - Develop delivery MI for insights and improvement. - Champion agile methodologies and drive continuous improvement. - Use data to optimize delivery processes. - Engage leaders and stakeholders for an informed workforce. - Lead change management programs and educate on digital awareness. - Maintain effective communication with Business Owners and senior leadership teams. - Inspire your team for exceptional performance by connecting work purpose. - Support effective decision-making and collaboration within the leadership team. Qualifications: - Cross asset class knowledge in Fixed Income, Equities, Derivatives, etc. - Experience in managing diverse cross-functional teams. - Strong stakeholder management and organizational skills. - Interest in technology application in financial services. - Leadership, strategic thinking, and data-driven decision-making abilities. - Proficiency in project management tools and software like Service Now, JIRA, etc. Experience: - Strong experience in leading business analysis and delivery in asset management. - Understanding of asset management processes, systems, and regulatory requirements. - 15+ years of corporate experience, mostly in asset management. - Experience in fast-paced agile environments with cross-functional teams. - Strong leadership skills to build high-performing teams.,
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posted 2 weeks ago

Service Delivery Manager

Publicis Sapient
experience5 to 9 Yrs
location
Maharashtra
skills
  • Application Management Services
  • Service Delivery Manager
  • Global IT Operation
  • production operation
Job Description
As a seasoned Service Delivery Manager for Application Management Services in the Global IT Operation team, your role involves leading production operation teams and driving initiatives to ensure efficient service delivery. Your responsibilities will include: - Managing the delivery of Application Management Services - Developing and implementing service improvement plans - Ensuring adherence to service level agreements - Leading a team of professionals to achieve operational excellence The qualifications required for this role are: - Bachelor's degree in Computer Science or related field - Proven experience in service delivery management - Strong leadership and communication skills - Ability to work in a fast-paced environment and handle multiple priorities efficiently,
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posted 1 month ago

Head of Service Delivery

Clarion Technologies
experience20 to 24 Yrs
location
Pune, Maharashtra
skills
  • Strategic Leadership
  • Customer Relationship Management
  • Financial Strategy
  • Account Mining
  • Strategic Thinking
  • Business Acumen
  • Leadership
  • CrossFunctional Collaboration
  • Innovation
  • Technology Excellence
  • Employee Engagement Development
  • Delivery Management Skills
  • Cross Functional Collaboration
  • Datadriven Approach
  • Problemsolving
Job Description
As the Global Head of Delivery for Clarions IT services business in the international markets, you will be a key member of the executive team reporting directly to the CEO in India. Your role will involve managing international customers from various industries and technologies. You will play a crucial part in shaping and executing the strategy for the global delivery function, contributing significantly to Clarions growth trajectory. Your leadership will be pivotal in ensuring high levels of customer satisfaction, revenue generation, profitability, technical excellence, and employee engagement. **Key Responsibilities:** - **Strategic Leadership:** - Spearhead the development and execution of a strategy for the global delivery function, aligning closely with the broader organizational goals. - Drive strategic initiatives to enhance efficiency, quality, and innovation in project delivery, positioning Clarion at the forefront of industry trends. - **Customer Relationship Management:** - Build and nurture strategic relationships with clients, ensuring a deep understanding of their business needs and aligning delivery solutions to drive the highest level of customer satisfaction. - **Financial Strategy:** - Develop and execute account-wise business plans with a strategic focus, aiming for sustained revenue growth and enhanced profitability for existing customers. - **Cross-Functional Collaboration:** - Collaborate strategically with cross-functional teams, including Sales, Marketing, Technology, HR, Talent Acquisition, and Resource Management to achieve the strategic goals outlined in the Annual Business Plan. - **Innovation and Technology Excellence:** - Stay ahead of the curve and collaborate closely with the Technology function to implement cutting-edge practices and leverage AI for project delivery. - **Employee Engagement & Development:** - Implement world-class people practices ensuring high levels of employee engagement, learning, and development for the delivery organization. **Qualification Required:** - 20+ years of experience in Delivery in the IT Services Industry with exposure to the US market. - Currently playing a strategic leadership role in Delivery. - Strong strategic vision for shaping the future of project delivery. - Proven track record in formulating and executing strategic initiatives that drive growth and operational excellence. - Exceptional Delivery Management Skills with exposure to multiple delivery models, domains, and accounts. - Strong account mining and engagement skills with a focus on customer relationship building & driving growth from existing accounts. - Demonstrated ability to continuously innovate delivery processes, enhancing overall efficiency and quality. - Exceptional strategic thinking, business acumen, and the ability to look beyond immediate Delivery P&L. - Excellent leadership & cross-functional collaboration skills. - Proven data-driven approach to strategic decision-making, coupled with excellent problem-solving and prioritization skills.,
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