delivery-lead-jobs-in-vijayapura

38,324 Delivery Lead Jobs in Vijayapura

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posted 2 weeks ago
experience15 to 19 Yrs
location
Tamil Nadu
skills
  • Python
  • Java
  • Agile methodologies
  • Technical Delivery Management
  • Telecom Core Network Software development
  • 2G3G4G5G core network architecture
  • CC
  • Project management tools
Job Description
Role Overview: As a Technical Delivery Lead (TDL) at Nokia, you will be responsible for driving the success of Custom Software development projects within the telecom domain. Your role will involve collaborating closely with project managers and technical teams, serving as the primary technical liaison to customers. In this dynamic and fast-paced environment, you will lead the development and execution of domain technical strategies while ensuring alignment with business objectives. Key Responsibilities: - Guide the technical delivery of custom software development projects, ensuring alignment with project managers and stakeholders. - Develop and execute a comprehensive technical delivery strategy, managing project scope, timelines, costs, and quality standards. - Coordinate resolution of critical technical issues, maintaining transparent communication with customers and stakeholders throughout the project lifecycle. - Monitor project performance metrics and provide updates during monthly business reviews to stakeholders. - Conduct code reviews and quality assurance processes to uphold high standards in deliverables. - Identify, mitigate, and escalate project risks and issues proactively to ensure successful outcomes. Qualifications Required: - 15-18 years of relevant experience in Technical Delivery Management. - 5 years of experience in delivering Telecom Core Network Software development projects. - Knowledge of 2G/3G/4G/5G core network architecture. - Knowledge in handling C/C++/Python/Java software delivery projects. Additional Details: Nokia is a B2B technology innovation leader, pioneering networks that sense, think, and act to create a more sustainable, productive, and accessible future. In the Cloud and Network Services sector, Nokia's growth engine, they create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. They boast an inclusive team of dreamers, doers, and disruptors who push the limits from impossible to possible. If you're interested in this role but don't meet every listed requirement, Nokia encourages you to apply, as they value unique backgrounds, perspectives, and experiences that enrich their teams. The recruitment process at Nokia aims to ensure a smooth and inclusive experience for all candidates, with varying lengths depending on the role's requirements. Additionally, Nokia provides various benefits to employees, including flexible and hybrid working schemes, maternity and paternity leave, life insurance, well-being programs, opportunities to join Employee Resource Groups, and support for personalized career development.,
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posted 2 weeks ago
experience20 to 22 Yrs
location
Karnataka
skills
  • Delivery Management
  • DevOps
  • Docker
  • Kubernetes
  • Ansible
  • Jenkins
  • JIRA
  • Confluence
  • GitHub
  • Ant
  • Maven
  • Terraform
  • DevSecOps
  • Observability
  • AWSAzure Cloud
  • InfrastructureasCode IaC
  • CICD pipelines
  • GitOps workflows
  • Chaos engineering
  • Resilience testing
Job Description
**Job Description:** As an Engagement Delivery Lead with 20 to 21 years of experience in Delivery Management, your role will involve overseeing project delivery to ensure alignment with client expectations and company standards. You will be responsible for leading project teams, monitoring progress, managing budgets, and fostering a culture of continuous improvement and innovation within the team. Your expertise in Delivery Management will guide project success and contribute to the company's growth and societal impact. **Key Responsibilities:** - Lead the planning and execution of complex projects for timely delivery and client satisfaction. - Provide guidance and support to project teams to achieve milestones. - Ensure alignment of project goals with client expectations and company objectives. - Monitor project progress and implement corrective actions as needed. - Coordinate with stakeholders for seamless communication and collaboration. - Manage project budgets to meet financial objectives. - Develop and maintain project documentation including plans, reports, and risk assessments. - Conduct regular project reviews to identify areas for improvement and implement best practices. - Provide technical expertise in Delivery Management to guide project teams. - Drive adoption of new technologies and methodologies for enhanced project outcomes. - Collaborate with cross-functional teams to leverage diverse skills and perspectives. **Qualifications:** - Strong background in Delivery Management with 20 to 21 years of experience. - Excellent leadership and team management skills. - Strong problem-solving and decision-making abilities. - Proficiency in project management tools and methodologies. - Proven track record of successful project delivery in a similar role. - Excellent communication and interpersonal skills. (Note: Additional details about the company were not provided in the job description),
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posted 1 month ago
experience20 to 22 Yrs
location
Hyderabad, Telangana
skills
  • Digital Transformation
  • Opportunity Identification
  • Root Cause Analysis
  • Revenue Recognition
  • Solution Design
  • Agile Methodology
  • Interpersonal Communication
  • MS Office
  • Workspace
  • Time Management
  • Organizing
  • Data Scrubbing
  • Process Reengineering
  • RFPRFI Response
  • Black Belt Certification
  • Green Belt Certification
Job Description
As an Engagement Service Delivery Lead for Hi-Tech customers, your role involves partnering with client decision makers and stakeholders on multiple engagements. You will be managing diverse delivery teams globally and ensuring the overall health and growth of the account. Your responsibilities include: - Directing a team of senior Track Leads, Project Managers, and Delivery Leads on large-scale global projects - Managing day-to-day delivery and engaging with multiple support units for effective output - Evaluating trade-offs between project size, complexity, cost, urgency, risk, and stakeholder value - Managing critical path to project objectives delivery, assessing requirements, and resolving high priority project risks - Ensuring projects meet success parameters and ROI targets - Building collaborative relationships with stakeholders and identifying growth opportunities - Maximizing economic value and securing future competitive advantage - Synthesizing data into actionable insights and overseeing MBR, QBRs, and YBRs with stakeholders - Leading effective transition, pre-bid, and RFP experiences - Driving team transformation and seeking continuous improvement - Taking P&L responsibility and focusing on account growth - Working with GTM Management to identify successful strategies and opportunities for improvement Qualifications: - Graduation, MBA in Operations Required Skills: - Minimum 20 years of experience in the technology industry - Leadership experience managing multiple global delivery teams - Ability to work with geographically spread delivery teams - Experience in opportunity forecasting and digital transformation implementation - Proficiency in revenue recognition, solution design, and responding to RFP/ RFIs - Exposure to Digital tools, RPA, ERP, CRM, and Agile methodology - Strong interpersonal communication and influencing skills - Excellent analytical skills and proficiency in MS Office - Time management and organizing ability in a dynamic global environment Preferred Skills: - Experience in revenue recognition, solution design, and contract administration - Exposure to Digital tools, RPA, ERP, CRM, and Agile methodology Note: The company details were not included in the provided job description.,
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posted 3 days ago
experience7 to 12 Yrs
location
Karnataka
skills
  • Azure
  • PostGreSQL
  • Functional Testing
  • API Testing
  • Performance Testing
  • Automation Testing
  • Security
  • IDM
  • Azure
  • Technical Documentation
  • MERN Full stack
  • NextJS
  • NodeJS
  • ExpressJS
  • Data Engineer
  • GenAI
  • ARR Architecture
  • PRD
  • Design Documentation
  • SQA Activities
Job Description
As a Technical Delivery Lead (Scrum Master), your role involves leading and managing the end-to-end software delivery process. You will be responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards. Your expertise in MERN Full stack and Azure will be crucial in providing guidance and support to development teams. Here are the key responsibilities associated with this role: - Deliver as per the scope provided by the delivery leads/onsite managers - Actively staff the team, anticipate capacity needs, and collaborate with cross-functional teams - Serve as a single point of contact for customers regarding milestones and scrum tasks - Propose relevant solutions and improvements for customer engagement - Participate in discussions and scrum meetings to understand your scope of work and deliver as per team commitments - Proactively seek assistance when needed - Manage team members, monitor their quality of work, and ensure project deadlines are met - Guide and upskill team members, assign KRAs, and evaluate job performance Qualifications required for this role include: - Mandatory technical background with experience in MERN Stack, NextJS, NodeJS, ExpressJS, and PostGreSQL - Basic understanding of functional testing, API testing, Performance testing, and Automation testing - Familiarity with Data Engineer, GenAI, security, IDM, azure, and ARR architecture - Knowledge of PRD, Design documentation, technical documentation, SQA Activities Additionally, as a Technical Delivery Lead, you will need to: - Lead by example by actively participating in coding and design when necessary - Mentor junior developers and guide them on best practices - Ensure adherence to coding standards, performance optimization, and deployment processes - Take ownership of projects, manage delivery timelines, risks, and scope with the support of senior leadership - Translate client requirements into actionable tasks for the development team - Communicate effectively with technical and non-technical stakeholders to provide project updates and insights - Manage project workflows using Scrum and facilitate sprint planning, reviews, and retrospectives This is a full-time, permanent position based in HSR Layout, Bangalore, with a hybrid work model. You will be working from home on Mondays and Tuesdays and from the office on Wednesdays to Fridays, with work timings from 11:00 AM to 08:00 PM. The budget for this role is between 25 to 28 LPA.,
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posted 1 week ago
experience2 to 6 Yrs
location
Haryana
skills
  • delivery management
  • automation
  • Agile methodologies
  • project governance
  • solution design
  • effort estimation
  • stakeholder management
  • communication skills
  • digital transformation development
  • automation platforms
  • enterprise system integration
  • clientfacing
Job Description
As a Technical Delivery Lead cum Solution Architect, your role involves overseeing the end-to-end delivery of automation and digital transformation projects, driving solution design, and engaging with clients. Your technical expertise and leadership skills will be crucial in ensuring seamless delivery aligned with organizational objectives. Key Responsibilities: - Own and manage end-to-end delivery of automation and integration projects for multiple clients. - Lead project kickoff meetings, steering committee calls, governance activities, reporting, and stakeholder communication. - Provide hands-on technical assistance and guidance to developers as needed. - Ensure delivery timelines, quality standards, and client satisfaction by conducting regular code reviews to verify adherence to coding standards. - Coordinate with cross-functional teams (development, QA, business analysts) to ensure smooth project execution. - Effectively manage risks, scope, and change requests. - Gather and analyze client requirements, design PDDs, and review SDDs prepared by developers. - Offer technical leadership and mentorship to delivery teams. Qualifications: - Minimum 5 years of experience, with at least 3 years in delivery management and 2+ years in automation and digital transformation development. - Strong expertise in automation platforms such as UiPath, Automation Anywhere, and Power Automate, along with enterprise system integration knowledge. - Proficiency in Agile methodologies, project governance, solution design, and effort estimation. - Excellent client-facing, stakeholder management, and communication skills. - Ability to effectively prioritize and balance multiple priorities across various delivery engagements. The above details provide a snapshot of the role of a Technical Delivery Lead cum Solution Architect, highlighting the key responsibilities and qualifications required for success in this position.,
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posted 3 days ago

Delivery Lead Manager

Accenture services Pvt Ltd
experience15 to 19 Yrs
location
Maharashtra
skills
  • Retirement Solutions
  • UK Pension
  • Team Management
  • Leadership
  • Communication Skills
  • Analytical Skills
  • Quality Control
  • Performance Management
  • Process Improvement
  • Project Management
  • Client Relationship Management
  • Collaboration
  • Regulatory Compliance
  • Risk Management
  • Data Security
  • Negotiation Skills
  • Change Management
  • Contingency Planning
  • New Business Processing
  • ProblemSolving Skills
  • Software Proficiency
  • Organizational Skills
  • Training
  • Mentoring
  • CXO Level Stakeholder Management
  • Operations Transformation
  • Remote Transition Management
  • Process Reporting
Job Description
Role Overview: As a Delivery Lead Manager at Accenture, you will be responsible for leading a team of UK Pension specialists to provide high-quality services to clients. Your role will involve developing and implementing strategies for client acquisition and retention, maintaining client relationships, conducting team meetings for performance review and improvement, providing coaching and mentoring to team leads, collaborating with internal departments for business objectives, and staying updated on industry trends and regulatory requirements. Key Responsibilities: - Lead a team of UK Pension specialists in providing high-quality services to clients - Develop and implement strategies for acquiring and retaining clients - Establish and maintain relationships with clients to ensure satisfaction, retention, and business growth - Conduct regular team meetings to review performance metrics, share best practices, and develop action plans for improvement - Provide coaching, training, and mentoring to team leads for skill development - Collaborate with internal departments to ensure successful execution of business objectives - Stay informed about the life and retirement landscape, including industry trends and regulatory requirements - Conduct periodic reviews of client accounts to ensure compliance with policies and regulations - Prepare and present reports to senior management on team performance, client satisfaction, and business metrics Qualifications Required: - Bachelor's degree in business administration, operations management, or a related field - 15 years of experience in UK Pensions with a track record of managing and leading teams successfully - Previous experience in managing a team of professionals - Strong leadership skills to motivate and inspire team members - Excellent communication skills to present complex information effectively - Strong analytical and problem-solving skills to identify and resolve operational issues - Knowledge of operational best practices including quality control, performance management, and process improvement - Proficiency in relevant software such as Microsoft Office and project management tools - Strong organizational skills to manage multiple projects and priorities simultaneously - Ability to work independently and as part of a team with a commitment to collaboration and teamwork (Note: Additional details about the company are not included in the provided job description.),
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posted 2 weeks ago
experience10 to 14 Yrs
location
Haryana
skills
  • Project Management
  • Banking
  • Financial Services
  • Strategic Planning
  • Agile Methodology
  • Stakeholder Management
  • Vendor Management
  • Leadership Skills
  • Risk Management
  • Incident Management
  • Service Now
  • Rally
  • Technology Projects Delivery
Job Description
As a Mainframe Delivery Lead, your role involves working closely with stakeholders such as Project Managers, Implementation Managers, Product Owners, Service Delivery, and Enterprise Release to manage the delivery of Mainframes Solution. You will be responsible for defining timelines, providing guidance, and ensuring compliance to deliver Mainframes solutions for various initiatives. Your ownership and accountability extend to end-to-end Technology Delivery for Account Management Projects aligned with business requirements. It is crucial to maintain Mainframes document artefacts in their correct state and repositories, ensuring Reviews, Walkthroughs, Signoffs, and Rally Features are up to date, and risks and issues are promptly addressed. Key Responsibilities: - Collaborate with stakeholders to define timelines, schedules, and forecasts for Mainframes Solution delivery - Provide guidance and ensure compliance with delivery processes - Maintain Mainframes document artefacts and repositories - Track and update Rally Features as needed - Identify and address risks and issues in a timely manner Qualification Requirements: - 10+ years of technology Projects Delivery experience - Experience in managing large, complex projects with multiple streams, regions, and vendors - Relevant degree in Finance, Banking, or IT, and a project management professional accreditation - Experience in Agile and adaptive delivery models - Proven track record in delivering high-availability mainframe solutions for banking or financial services - Proficiency in Change, Incident, and Risk management - Familiarity with Service Now and Rally Experience Additional Company Details: - Candidate should have experience in the Banking or Financial Services Industry - Essential capabilities include strong strategic planning, project lifecycle management understanding, team management, Agile certification, stakeholder and vendor management skills, and leadership experience Qualification Requirements: - Preferably hold a Tertiary degree in Finance, Banking, and IT from a recognized institution - Agile Certification or Project Management certification is desirable.,
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posted 2 months ago
experience8 to 12 Yrs
location
All India
skills
  • Project Management
  • Budget Management
  • Issue Resolution
  • Resource Allocation
  • Contract Compliance
  • Resource Planning
  • Process Excellence
  • Quality Management
  • Client Relationship Management
  • Profitability Management
  • Client Retention
  • Team Management
  • Talent Management
  • Performance Management
  • Employee Satisfaction
  • Business Acumen
  • Problem Solving
  • Stakeholder Management
  • Effective Communication
  • Service Metrics Tracking
  • Delivery Governance
  • Technical Issue Resolution
  • Operational Issue Resolution
  • Service Level Agreement
  • Financial Implication Analysis
  • Revenue Growth
  • Financial Health Monitoring
  • New Opportunity Identification
  • Automation Focus
  • Innovation Focus
  • Next Generation Automation
  • People Capability Development
  • Stakeholder Interaction
  • Collaborative Working
  • Decision Making
  • Execution Excellence
  • Client Centricity
Job Description
Role Overview: As a Service Delivery Manager, your main responsibility is to ensure the excellent delivery of technology solutions and products to clients by effectively managing projects, tracking service metrics, managing budgets, resolving issues, allocating resources optimally, and maintaining a skilled delivery team. Key Responsibilities: - Oversee and manage service delivery to meet all contractual/SLA commitments - Ensure contract compliance and adherence - Review and drive actions on internal and external audit findings - Monitor project delivery parameters to ensure quality delivery within budget and timelines - Incorporate service credits, performance incentives, and penalties in invoices - Lead delivery teams to understand customer goals and key metrics - Monitor and review delivery dashboards across accounts to track progress and identify red flags - Participate in client meetings and share account performance with stakeholders - Resolve complex project escalations and risks - Manage resource planning and fulfillment in line with account requirements - Establish and maintain a skilled delivery team for the account - Drive initiatives for continuous improvement and process excellence - Identify new opportunities for revenue growth within existing accounts - Act as the primary relationship owner for assigned client accounts - Drive automation and innovation initiatives within the account - Develop people capability to ensure operational excellence and superior customer service - Manage team resourcing, talent, performance, and engagement Qualification Required: - Awareness and knowledge of trends in the ITES/BPO industry - Knowledge of operational processes and quality certifications in a BPO/ITES setup - Business management skills including deal structuring and financial management - Understanding of Wipro systems and leveraging technology for efficiencies - Competency in influencing, problem solving, stakeholder management, and effective communication - Ability to achieve financial targets, customer satisfaction metrics, and drive delivery transformation - Experience in account management, team management, and client-centricity Additional Company Details: N/A,
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posted 2 weeks ago

Delivery Lead

R Systems
experience7 to 15 Yrs
location
All India, Pune
skills
  • Java
  • Angular
  • AWS
  • Azure
  • GCP
  • Net Core
  • React
  • VueJS
  • micro services architecture
Job Description
As a Delivery Leader at our company, your role will involve working closely with our GCC customers to ensure the successful delivery of high-impact engineering projects aligned with their strategic goals. You will be responsible for overseeing project management, client engagement, team leadership, and delivery excellence. Key Responsibilities: - Lead and manage the delivery of multiple projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with GCC stakeholders for project execution. - Act as the primary point of contact for clients, building strong relationships, and ensuring satisfaction with project outcomes. Regularly visit client GCC offices to engage with different stakeholders and address any client concerns. - Build and mentor a high-performing delivery team, promoting a culture of collaboration, innovation, and accountability. Monitor team progress and take corrective actions while working at client GCC location. - Collaborate with VP/Director of engineering, engineering managers, product managers, and other stakeholders to align project delivery with clients' strategic product roadmaps. - Identify opportunities for process improvements, implement best practices for enhanced delivery efficiency, and effectiveness. - Proactively identify and mitigate risks to ensure successful project outcomes. Define and track key performance indicators for measuring delivery success and driving continuous improvement. - Grow accounts by identifying upsell and cross-sell opportunities. Qualifications: - Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Experience: Minimum of 7+ years of project delivery experience within a technology or product engineering firm, with 15+ years of software development experience. - Technology Expertise: Delivery exposure in projects involving Java, .Net Core, Angular/React/Vue.JS technologies with highly distributed microservices architecture. Experience in deploying software in AWS/Azure/GCP cloud. - Leadership Skills: Demonstrated experience in leading and developing multidisciplinary teams. - Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with clients and internal teams. - Problem Solving: Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure. - Certifications: PMP, Agile, or related project management certifications are a plus. As a Delivery Leader at our company, your role will involve working closely with our GCC customers to ensure the successful delivery of high-impact engineering projects aligned with their strategic goals. You will be responsible for overseeing project management, client engagement, team leadership, and delivery excellence. Key Responsibilities: - Lead and manage the delivery of multiple projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with GCC stakeholders for project execution. - Act as the primary point of contact for clients, building strong relationships, and ensuring satisfaction with project outcomes. Regularly visit client GCC offices to engage with different stakeholders and address any client concerns. - Build and mentor a high-performing delivery team, promoting a culture of collaboration, innovation, and accountability. Monitor team progress and take corrective actions while working at client GCC location. - Collaborate with VP/Director of engineering, engineering managers, product managers, and other stakeholders to align project delivery with clients' strategic product roadmaps. - Identify opportunities for process improvements, implement best practices for enhanced delivery efficiency, and effectiveness. - Proactively identify and mitigate risks to ensure successful project outcomes. Define and track key performance indicators for measuring delivery success and driving continuous improvement. - Grow accounts by identifying upsell and cross-sell opportunities. Qualifications: - Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Experience: Minimum of 7+ years of project delivery experience within a technology or product engineering firm, with 15+ years of software development experience. - Technology Expertise: Delivery exposure in projects involving Java, .Net Core, Angular/React/Vue.JS technologies with highly distributed microservices architecture. Experience in deploying software in AWS/Azure/GCP cloud. - Leadership Skills: Demonstrated experience in leading and developing multidisciplinary teams. - Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with clients and internal teams. - Problem Solving: Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure. - Certifications: PMP, Agile, or related project management certifications are a plus.
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posted 1 month ago

Service Delivery Lead

Aces Global Consulting Pvt Ltd
experience1 to 5 Yrs
location
Delhi
skills
  • Project Management
  • Vendor Management
  • Issue Resolution
  • Communication Skills
  • Service Delivery Oversight
  • Technical Knowledge
Job Description
As a Service Delivery Lead at our company located in Dwarka sec 28, Delhi, you will play a crucial role in ensuring top-notch service delivery, managing vendor relations, and maintaining seamless operational standards. Your expertise in project management and service delivery oversight will be essential in handling issue resolutions and ensuring customer satisfaction. **Key Responsibilities:** - Oversee and manage service delivery operations to ensure compliance with quality standards and company policies. - Coordinate with the project management team to streamline processes and improve service delivery efficiency. - Handle issue resolution processes, ensuring prompt and effective responses to client inquiries and problems. - Implement tracking systems for delivery boys to optimize operations and ensure timely deliveries. - Maintain strong relationships with vendors to ensure service delivery alignment with business goals. - Facilitate communication among team members, vendors, and clients to support service delivery objectives. - Monitor service delivery metrics and report on performance, identifying areas for improvement. - Ensure all operations align with business strategies and contribute to achieving organizational goals. **Qualifications and Skills:** - Proven experience in issue resolution to ensure customer satisfaction and operational efficiency. - Expertise in service delivery oversight to maintain consistent quality and adherence to service level agreements. - Experience in tracking delivery boys to ensure smooth logistical operations. - Proficient in project management to handle multiple projects efficiently, ensuring timely delivery and quality. - Strong vendor management skills to negotiate and manage relationships with service providers. - Adept at ensuring quality service delivery, focusing on delivering unparalleled customer experience. - Exceptional communication skills to interact effectively with clients, team members, and stakeholders. - Solid technical knowledge to understand and oversee technical implementations and service delivery processes. This is a full-time position with a salary of up to 25000pm, and cab facility is provided. If you are looking to utilize your skills in project management, vendor management, and service delivery oversight, this role is perfect for you. Apply now and be part of our team dedicated to delivering exceptional service and achieving organizational goals.,
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posted 1 month ago

Delivery Lead

RSM US LLP
experience7 to 11 Yrs
location
Karnataka
skills
  • Critical thinking
  • Project management
  • Business process reengineering
  • ERP implementation
  • Organization skills
  • Strong oral
  • written communication skills
  • Teamoriented
  • Problemsolving
  • Data manipulation skills
  • RPA expertise
  • Data analytical skills
Job Description
As a Tech & Digital Manager Consultant at RSM, you will be responsible for leading client delivery activities, conducting discovery sessions, and gathering requirements to understand and document business needs. You will act as a liaison between stakeholders and users, effectively analyze insights, and communicate them to cross-functional team members and management. Your role will involve evaluating business processes, anticipating requirements, identifying areas for improvement, and implementing solutions. Additionally, you will manage multiple projects and project teams to deliver exceptional client experiences by implementing best practices and process re-engineering. **Key Responsibilities:** - Lead all client delivery activities, conduct discovery sessions, and gather requirements - Analyze, document, report, and communicate insights to team members and management - Evaluate business processes, anticipate requirements, and implement solutions - Manage multiple projects and project teams to deliver exceptional client experiences - Provide leadership, training, coaching, and guidance to junior staff - Other duties as assigned **Qualifications Required:** - Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or a related field - Strong oral and written communication skills - Ability to work successfully in a team-oriented, collaborative environment - Highly self-motivated with the ability to prioritize and execute tasks under pressure - Critical thinking, problem-solving skills, and ability to apply theoretical concepts to solve business problems - Basic understanding of IT application lifecycle, data privacy regulations, and software development - Experience with process automation tools such as Automation Anywhere, Blueprism, and UIPath - 7-10 years of relevant work experience in accounting, operations, or performance improvement consulting - Experience delivering IT consulting services/solutions within F5000 companies or similar - Extensive knowledge and experience in developing and implementing RPA-enabled technology solutions - Experience with ERP, CRM, financial reporting, portal, and accounting systems - Experience building/maintaining client relationships and sales - Strong organization skills and ability to analyze significant amounts of data RSM offers a competitive benefits and compensation package, flexibility in your schedule, and opportunities for professional growth. Learn more about our total rewards at [RSM Careers](https://rsmus.com/careers/india.html). If you require accommodation for disabilities during the recruitment process or employment/partnership, please email us at careers@rsmus.com. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.,
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posted 2 months ago
experience18 to 22 Yrs
location
Maharashtra
skills
  • Continuous Improvement
  • Technology Adoption
  • Account Management
  • Relationship Management
  • Leadership Skills
  • Presentation Skills
  • Analytical Skills
  • Recruitment Campaign Strategies
  • Talent Pool Framework
  • Sourcing Strategies
  • Workload Allocation
  • Lead Recruitment Delivery
  • Flexibility
Job Description
Role Overview: As the Lead P&L of the entire project, your main responsibility will be to develop strong and constructive relationships with business stakeholders, TA leadership, key HR contacts, as well as across the broader Taggd business. You will need to understand RPO Solution offerings and effectively communicate them to potential internal and external customers. Ensuring the efficient delivery of the solution in line with contractual obligations and client service levels will be crucial. Your contribution to the commercial success of the account through the achievement of monthly and annual targets is essential. Key Responsibilities: - Develop end-to-end recruitment campaign strategies to meet longer-term client requirements - Champion continuous improvement in project operations, identify and implement cost-saving initiatives, and optimize operational processes - Develop an effective Talent Pool framework for all Business units including job segmentation, defined sourcing strategies, and articulated engagement plan per role type - Collaborate with the sourcing and recruiting team to ensure timely fulfillment of all client hiring needs while providing the best-in-class experience - Drive the adoption of technology within the team to ensure real-time updated data is available at all times - Manage workload allocation within the teams based on volume forecasts and headcount plan Qualifications Required: - Any Graduation, preferably an MBA (HR) - A high level of 18 plus years of experience working in lead recruitment delivery or Account Manager role, preferably within Manufacturing / EPC / Oil & Gas / Steel / Automobile account in the RPO environment - Ability to handle various position types, business groups, and geographies effectively and independently Desirable Skills: - Ability to lead large teams and work directly with them on their day-to-day conversions - Capability to drive and lead large customers independently, increasing client wallet share - Thorough understanding of the end-to-end recruitment process within the staffing industry or RPO - Experience in developing and maintaining positive relationships with key stakeholders - Strong leadership skills and ability to drive results in a matrix environment - Excellent written and verbal presentation skills - Ability to give presentations to clients of varying group sizes - Proven ability to perform under pressure and tight deadlines - Analytical skills with a focus on market trends, data analysis, trending, and influencing skills - Flexibility to adapt based on changing client needs and workload allocation,
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posted 2 months ago
experience10 to 14 Yrs
location
Chennai, Tamil Nadu
skills
  • IT service delivery
  • technology operations
  • communication skills
  • negotiation skills
  • technology budget management
  • Account Information Security
  • Technology programproject management
Job Description
As a Portfolio Delivery Lead Senior Manager within Accenture's Technology for Operations team, you play a crucial role in providing innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Your responsibilities include: - Acting as a trusted advisor and partner to Accenture Operations - Working closely with the sales, offering, and delivery teams to identify and build innovative solutions - Designing, developing, and utilizing IT organization's technology platforms, architecture, and operating model in the business technology sector - Managing overall IT service delivery and serving as the primary point of contact for technology operations - Ensuring delivery of technology in accordance with contracts and overseeing tasks and deliverables across the tech team - Managing technology budget across all IT groups and looking for opportunities for cost reduction/savings - Being the initial point of contact for technology change requests and providing coordination for solutioning estimates and approvals - Collaborating with Account Information Security Lead and wider Technology for Operations Security team on security measures, policy reviews, assessment questionnaires, and certifications - Driving continuous improvement to achieve delivery efficiency and effectiveness, balancing cost and quality Qualifications required for this role: - Bachelor's in Engineering - Over 10 years of experience in IT with strong technology acumen - Experience delivering in a fast-paced, high-growth, and global environment - Ability to work autonomously and proactively across global teams - Excellent communication skills in English and Spanish, with the ability to interact at executive levels - Demonstrated gravitas, influencing skills, and the ability to build positive relationships - High-level financial, commercial, communication, and negotiation skills - Technology program/project management methodology experience - Desire to proactively learn about new tools, technologies, client industries, and business processes Your role will involve ensuring the successful delivery of technology solutions, managing client relationships, driving innovation, and achieving excellence in service delivery. If you are a proactive, experienced IT professional with a passion for technology and a drive for continuous improvement, this position offers an exciting opportunity to make a significant impact within the Technology for Operations team at Accenture.,
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posted 5 days ago
experience13 to 18 Yrs
location
Hyderabad, Telangana
skills
  • Product Operations
  • Compliance Monitoring
  • Fraud Prevention
  • Incident Management
  • Documentation
  • Problem Solving
  • Strategic Planning
  • Team Management
  • Next Generation Customer Operations
  • Service Desk NonVoice Support
  • Operations Support
  • Process Rigor
  • Program Policies
  • Onboarding Programs
  • Process Audits
  • Service Requests
  • English Language Competency
  • Decision Making
  • Rotational Shifts
Job Description
Role Overview: As a Delivery Lead Manager at Accenture, your role will involve managing the lifecycle of program operations, ensuring compliance with fraud prevention guidelines and program policies, and contributing to the smooth execution of onboarding programs and operational deep dives. You will be responsible for recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests for non-voice interactions like email, web, and chat. Your attention to detail, process-oriented mindset, and ability to work independently will be crucial in this role. Key Responsibilities: - Manual product activation - Account review & risk flagging - Program audit & policy adherence - English language competency - Shareholder communications - Documentation and Justification Qualifications Required: - Graduation in any field - 13 to 18 years of experience - Attention to detail with a process-oriented mindset - High level of discretion and sound judgment in handling sensitive accounts - Effective written communication skills and documentation abilities - Ability to work independently and manage time efficiently across multiple workflows - Knowledge or experience of having used enterprise business suites such as Google Workspace Please note that this role may require you to work in rotational shifts.,
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posted 2 weeks ago
experience7 to 15 Yrs
location
All India
skills
  • strategic thinking
  • cybersecurity frameworks
  • enterprise security technologies
  • threat detection
  • response solutions
  • delivery project management
  • AgileWaterfall methodologies
  • risk assessments
  • compliance standards
  • leadership people management
  • problem solving decision making
Job Description
As a cybersecurity professional, you will be responsible for leading the delivery of cybersecurity programs and projects to ensure alignment with organizational objectives, compliance standards, and risk management frameworks. Your role will involve driving secure technology implementations and fostering a culture of security awareness. **Key Responsibilities:** - Lead the delivery of cybersecurity projects and services. - Collaborate with business units to define security requirements. - Oversee the implementation of detection algorithms and automation tools. - Monitor performance and recommend improvements. - Ensure compliance with global and local regulations. **Core Competencies:** 1. **Technical Expertise:** - Deep understanding of cybersecurity frameworks (NIST, ISO 27001, CIS). - Proficiency in enterprise security technologies (firewalls, IDS/IPS, IAM, encryption). - Ability to design and implement advanced threat detection and response solutions. 2. **Delivery & Project Management:** - Skilled in managing end-to-end delivery of cybersecurity projects. - Competent in budgeting, resource allocation, and timeline management. - Expertise in Agile/Waterfall methodologies for IT and security projects. 3. **Risk & Compliance:** - Strong knowledge of regulatory requirements (GDPR, HIPAA, PCI-DSS). - Ability to conduct risk assessments and implement mitigation strategies. - Ensures adherence to internal and external compliance standards. 4. **Leadership & People Management:** - Ability to lead cross-functional teams and cybersecurity specialists. - Mentorship and capability-building for team members. - Strong stakeholder engagement and communication skills. 5. **Strategic Thinking:** - Aligns cybersecurity initiatives with business objectives. - Identifies emerging threats and recommends proactive measures. - Drives continuous improvement and innovation in security delivery. 6. **Problem Solving & Decision Making:** - Analytical mindset for incident response and threat analysis. - Makes informed decisions under pressure during security incidents. **Qualifications:** - Bachelor's degree in Computer Science, Information Security, or a related field. - 15+ years of experience in cybersecurity and IT project delivery. - Certifications: CISSP, CISM, PMP (preferred).,
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posted 1 month ago

Delivery Lead

EXL Talent Acquisition Team
experience14 to 18 Yrs
location
Noida, Uttar Pradesh
skills
  • ServiceNow
  • Technical Architecture
  • ITSM
  • CMDB
  • JavaScript
  • Stakeholder Management
  • Communication Skills
  • Program Delivery Leadership
  • ITOM
  • HRSD
  • Glide APIs
  • UI Customization
  • Flow Designer
  • IntegrationHub
  • AIenabled ServiceNow Capabilities
Job Description
As a Senior ServiceNow Technical Architect & Multi-Project Delivery Leader, your role will involve leading multiple concurrent ServiceNow projects from end-to-end. You will ensure architectural integrity, on-time delivery, and cross-team alignment, while also serving as a trusted advisor to business stakeholders. Your responsibilities will include: - Own the delivery of multiple concurrent ServiceNow projects, ensuring scope, timelines, and quality metrics are consistently met. - Lead project planning, resource allocation, and risk management across diverse portfolios (ITSM, ITOM, CMDB, HRSD, and custom applications). - Coordinate cross-functional delivery teams, fostering collaboration between developers, architects, business analysts, and QA teams. - Implement and maintain program governance frameworks, ensuring alignment with enterprise delivery standards and methodologies. - Act as the primary escalation point for delivery issues, proactively resolving blockers and optimizing resource utilization. You will also be responsible for defining and owning end-to-end technical architecture for all ServiceNow initiatives under management. This includes: - Translating business requirements into scalable, performant, and secure solutions, with clear technical specifications and effort estimates. - Establishing and enforcing development standards, best practices, and code quality controls across all active projects. - Guiding technical design for integrations, workflows, and platform automation, ensuring enterprise scalability. In addition, your role will involve hands-on technical leadership, stakeholder engagement & strategy, and continuous platform & delivery optimization. You should have the following qualifications and skills: - 14-17 years of IT experience, with 10+ years in enterprise platform delivery and 8+ years on ServiceNow. - Proven track record of leading multi-project delivery portfolios in enterprise environments. - Strong architectural expertise across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, CMDB). - Hands-on expertise in scripting (JavaScript, Glide APIs), UI customization, Flow Designer, and IntegrationHub. - Experience in program governance, delivery risk management, and cross-team leadership. - Exposure to AI-enabled ServiceNow capabilities (Predictive Intelligence, Virtual Agent, Process Optimization). - Excellent leadership, stakeholder management, and communication skills. This job requires a combination of strategic leadership in multi-project ServiceNow program delivery and deep technical expertise in platform architecture and implementation.,
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posted 3 weeks ago
experience8 to 12 Yrs
location
All India
skills
  • Service Delivery
  • Business Operations
  • Strategic Planning
  • Leadership
  • Operational Efficiency
  • Cost Management
  • Employee Retention
  • Performance Management
  • Automation
  • Process Improvement
  • SAP Operations
  • Stakeholder Management
  • Client Relationships
  • SLAKPI Adherence
  • Financial Performance Management
Job Description
As the Service Delivery Leader at our company, your role will involve overseeing and managing all business operations, people, and end-to-end service delivery processes to ensure consistent, high-quality service to clients. You will be responsible for managing cross-functional teams, driving operational efficiency, ensuring SLA/KPI adherence, and maintaining strong client relationships. Key Responsibilities: - Develop and execute the company's business strategies to attain the goals of the board and shareholders. - Provide strategic advice to chairmans for an accurate view of the market and the company's future. - Ensure company policies and legal guidelines are communicated throughout the organization and followed. - Prepare and implement comprehensive business plans. - Ensure a positive work environment and oversee performance appraisal, training, and professional development activities. - Collaborate with departmental heads and management across the business. - Provide management and oversight of all aspects of the business within the site. - Demonstrate commitment to excellence, collaborate well with the management team, and provide direction for future growth. - Closely monitor revenue margins and develop guidelines for personnel evaluations and staff advancement. - Support the development of a healthy internal culture that retains key employees and encourages professional development. - Conduct regular assessment and performance reviews of operations managers. - Identify, agree, and provide ongoing development support for direct reports' career paths. - Ensure Team Leaders are compliant with coaching and career path development plans. - Maintain an up-to-date department/track succession plan. Qualification Required: - Bachelor's Degree in business administration, Economics, Finance, IT, or similar. - Relevant Professional certifications such as ITIL, Lean Six Sigma, PMI are preferred. In addition to the above responsibilities and qualifications, you will also be responsible for managing client engagement, ensuring business continuity, and effectively managing and influencing key stakeholders. You will provide accurate, timely, and professional reports to management for historical analysis, current status, and forecasting purposes. Additionally, you will be expected to provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested. Please note that the job location is Bangalore and the work module is hybrid. If you are interested in this position, please reach out to preeti_bisht@hcltech.com. When sharing your CV, please mention your current compensation and expected compensation in the email body. As the Service Delivery Leader at our company, your role will involve overseeing and managing all business operations, people, and end-to-end service delivery processes to ensure consistent, high-quality service to clients. You will be responsible for managing cross-functional teams, driving operational efficiency, ensuring SLA/KPI adherence, and maintaining strong client relationships. Key Responsibilities: - Develop and execute the company's business strategies to attain the goals of the board and shareholders. - Provide strategic advice to chairmans for an accurate view of the market and the company's future. - Ensure company policies and legal guidelines are communicated throughout the organization and followed. - Prepare and implement comprehensive business plans. - Ensure a positive work environment and oversee performance appraisal, training, and professional development activities. - Collaborate with departmental heads and management across the business. - Provide management and oversight of all aspects of the business within the site. - Demonstrate commitment to excellence, collaborate well with the management team, and provide direction for future growth. - Closely monitor revenue margins and develop guidelines for personnel evaluations and staff advancement. - Support the development of a healthy internal culture that retains key employees and encourages professional development. - Conduct regular assessment and performance reviews of operations managers. - Identify, agree, and provide ongoing development support for direct reports' career paths. - Ensure Team Leaders are compliant with coaching and career path development plans. - Maintain an up-to-date department/track succession plan. Qualification Required: - Bachelor's Degree in business administration, Economics, Finance, IT, or similar. - Relevant Professional certifications such as ITIL, Lean Six Sigma, PMI are preferred. In addition to the above responsibilities and qualifications, you will also be responsible for managing client engagement, ensuring business continuity, and effectively managing and influencing key stakeholders. You will provide accurate, timely, and professional reports to management for historical analysis, current status, and forecasting purposes. Additi
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posted 2 months ago
experience5 to 9 Yrs
location
Maharashtra, Pune
skills
  • Angular
  • JavaScript
  • API
  • Database
  • Analytical skills
  • Problem solving
  • Program Management
  • Change Management
  • Business acumen
  • Strategic thinking
  • Presentation skills
  • Communication skills
  • Writing skills
  • Risk
  • controls
  • Digital
  • technology
  • Organizational skills
Job Description
As a Delivery Lead at Barclays, you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. Working as part of a team of developers, you will deliver the technology stack, using strong analytical and problem-solving skills to understand business requirements and deliver quality solutions. **Key Responsibilities:** - Take responsibility for overall leadership and delivery of projects within Complaints requiring significant effort in business and technology processes and systems. - Control delivery of strategic priorities and roadmap and build alignment to the agreed strategy, standard, and framework. - Implement a high standard Program Management and Change Management framework (governance tools, planning, RAID, measurement, continuous improvement, etc.). - Define and implement process improvements to maximize adoption. - Plan and deliver projects/programs as per timeframe and requirements and manage multiple initiatives simultaneously. - Metrics governance (definition, measurement, and quality control). - Utilize intermediate-level hands-on experience on Angular, JS, API, and database with strong analytical skills and great attention to detail. **Qualifications Required:** - Results-driven and data-centric. - Excellent presentation skills. - Demonstrated ability to both work independently and partner with virtual teams. - Strong organizational skills along with the proven ability to plan and manage multiple projects/tasks. - Excellent communication skills, articulate communication/writing skills. In this role, you will be based out of Pune. **Additional Details about Barclays Pune:** Barclays Pune is the largest campus outside of Barclays" global headquarters in London. The aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to clients and customers. It is an innovative hub where employees work better together, providing a place where you can belong and an amazing place to work. Flexibility and inclusivity are key values, with support for personal and professional needs. Hybrid working arrangements are in place, with a structured approach to onsite working days. Barclays offers a competitive holiday allowance, life assurance, private medical care, and pension contributions. The technology at Barclays supports 48 million customers and clients worldwide, making a difference in people's lives and maintaining a global technological infrastructure. By joining Barclays, you will have the opportunity to create unique moments of impact.,
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posted 2 months ago
experience5 to 9 Yrs
location
Maharashtra, Pune
skills
  • Project Management
  • Service Delivery
  • Budget Management
  • Resource Allocation
  • Team Management
  • Client Relationship Management
  • Process Excellence
  • Financial Management
  • Automation
  • Innovation
Job Description
Role Overview: As a Service Delivery Manager, your role is crucial in ensuring excellent customer service delivery of all technology solutions and products to clients. You will be responsible for overseeing and managing service delivery, ensuring contract compliance, monitoring project performance, resolving technical and operational issues, and effectively allocating and retaining resources. Additionally, you will drive process excellence, contribute to revenue growth, develop client relationships, and lead delivery transformation initiatives. Key Responsibilities: - Oversee and manage service delivery to meet all contractual/SLA commitments - Review projects to ensure quality delivery within budget and timelines - Resolve complex project escalations and risks to prevent revenue leakage - Monitor resource planning and fulfillment in line with account requirements - Drive initiatives for continuous improvement and process excellence - Contribute to revenue growth by meeting targets and identifying new opportunities - Develop and leverage relationships in the account to build customer centricity - Drive delivery transformation through automation and innovation focus - Lead, develop, and drive new ways of working to improve quality and productivity Qualifications Required: - 5-8 years of experience in a similar role - Strong project management and leadership skills - Excellent communication and relationship-building abilities - Knowledge of process excellence and automation initiatives - Ability to drive revenue growth and identify new opportunities Additional Company Details: The company is undergoing a modern transformation to become an end-to-end digital transformation partner with bold ambitions. They are seeking individuals who are inspired by reinvention and constant evolution, empowering them to design their own reinvention within a purpose-driven business environment.,
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posted 3 weeks ago

Service Delivery Lead

Bean HR Consulting
experience5 to 20 Yrs
location
Haryana
skills
  • Service Delivery Management
  • Enterprise Architecture
  • SDLC
  • Agile
  • DevOps
  • ITIL
  • Client engagement
  • Technical Governance
  • Client Stakeholder Management
  • Leadership Team Management
  • Process Optimization Innovation
  • Governance Reporting
  • Cloud delivery environments
  • Service governance
Job Description
As a Software Service Delivery Leader, your role will involve driving service excellence, client satisfaction, and operational efficiency across various software delivery functions. You will be responsible for overseeing end-to-end software service delivery, ensuring adherence to SLAs, KPIs, and client expectations. Implementing delivery frameworks, tracking performance metrics for continuous improvement, and collaborating with business and IT teams to define enterprise architecture roadmap will be key responsibilities. Your role will also include acting as the escalation point for delivery-related issues, building and maintaining long-term client relationships, and partnering with internal teams for end-to-end client success. Leading and mentoring a team of service delivery managers, architects, and engineers, managing resource allocation, and fostering a culture of ownership and collaboration will be essential. Identifying gaps in delivery processes, implementing best practices for improvement, and staying updated on delivery methodologies, DevOps practices, and cloud technologies will be crucial for process optimization and innovation. You will also oversee incident, problem, and change management processes, establish governance models for monitoring service quality, and report delivery performance to leadership. Qualifications and Skills: - Bachelors or Masters degree in Computer Science, IT, or related discipline. - 20+ years of experience in software delivery or IT service management. - Minimum 5 years in a senior leadership role managing large-scale teams and enterprise clients. - Deep understanding of SDLC, Agile, DevOps, and Cloud delivery environments. - Strong background in ITIL, service governance, and client engagement. - Excellent communication, leadership, and stakeholder management skills. - Preferred Certifications: ITIL, PMP, Prince2, or Scrum Master. If you are passionate about driving service excellence, maintaining client trust, and aligning technology strategy with business goals, apply now by sharing your resume at subhash@beanhr.com.,
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