email-etiquette-jobs-in-mysore, Mysore

22 Email Etiquette Jobs nearby Mysore

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posted 2 months ago
experience6 to 10 Yrs
location
Karnataka
skills
  • Css
  • ReactJs
  • Api Integration
  • Unit Testing With Jest
Job Description
Role Overview: You will act creatively to develop applications and select appropriate technical options optimizing application development, maintenance, and performance by employing design patterns and reusing proven solutions. You will interpret the application/feature/component design to develop the same in accordance with specifications, code, debug, test, document, and communicate product/component/feature development stages. You will validate results with user representatives, integrate and commission the overall solution, and select appropriate technical options for development such as reusing, improving, or reconfiguring existing components or creating own solutions. Your role will involve optimizing efficiency, cost, and quality along with influencing and improving customer satisfaction. You will set FAST goals for yourself and the team, and provide feedback on FAST goals of team members. Key Responsibilities: - Adherence to engineering process and standards (coding standards) - Adherence to project schedule/timelines - Identifying and addressing technical issues during project execution - Identifying and fixing defects in the code - Addressing defects post-delivery - Ensuring compliance with non-compliance issues - On-time completion of mandatory compliance trainings - Coding as per design - Following coding standards, templates, and checklists - Reviewing code for team and peers - Creating/reviewing templates, checklists, guidelines, and standards for design/process/development - Creating/reviewing deliverable documents, design documentation, and requirements test cases/results - Defining and governing configuration management plan, ensuring team compliance - Reviewing and creating unit test cases, scenarios, and execution - Reviewing the test plan created by the testing team and providing clarifications - Advising Software Developers on design and development with a deep understanding of the business problem being addressed - Managing delivery of modules and/or user stories - Performing defect RCA and mitigation, identifying defect trends, and taking proactive measures to improve quality - Creating and providing input for effort estimation for projects - Consuming and contributing to project-related documents, SharePoint libraries, and client universities - Reviewing reusable documents created by the team - Executing and monitoring release process - Contributing to the creation of design/architecture for Applications/Features/Business Components/Data Models - Clarifying requirements and providing guidance to the development team - Presenting design options to customers and conducting product demos - Setting FAST goals, providing feedback, understanding aspirations of team members, and ensuring team engagement in the project - Taking relevant domain/technology certifications Qualifications Required: - Explain and communicate design/development to the customer - Break down complex problems into logical components - Estimate time and effort required for developing/debugging features/components - Manage a team, mentor, and handle people-related issues - Interface with other teams, designers, and parallel practices - Follow high levels of business etiquette in emails and other business communication - Build confidence with customers by meeting deliverables on time with quality - Make appropriate utilization of software/hardware - Strong analytical and problem-solving abilities - Knowledge of appropriate software programs/modules, functional and technical designing, programming languages, DBMS, operating systems, software platforms, Software Development Life Cycle, Agile/Scrum/Kanban Methods, IDE, RAD, modelling technology and languages, IDL, customer domain, and deep understanding of the sub-domain where the problem is solved (Note: Additional details about the company were not provided in the Job Description),
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posted 2 months ago
experience3 to 7 Yrs
location
Karnataka
skills
  • MS Office tools
  • Communication skills
  • Analytical Skills
  • Financial Accounting
  • Capital Markets
  • Banking
  • Private Equity
  • Hedge Funds
  • Accounting
  • Investor Reporting
  • Financial Statements
  • Book Keeping
  • Interpersonal skills
  • Problem solving skills
  • Customer facing Skills
  • Real Estate
  • Hands on experience
  • Journal Posting
  • Preparation of Financial Statements
  • Fund
  • Investor Reports
  • Partnership accounting Applications
  • Process improvements
Job Description
Role Overview: You will be responsible for working on Private Equity / Real Estate / Hedge Fund Operations, focusing on Fund and Financial Accounting tasks such as Book Keeping, Journal Posting, and Preparation of Financial Statements. Your role will also involve preparing and submitting Fund and Investor Reports accurately, meeting TAT deadlines, working on partnership accounting applications, and contributing to process improvements. Additionally, you will be expected to display excellent interpersonal skills in handling day-to-day operations and strive to create a professional work environment within the team. Key Responsibilities: - Work on Private Equity / Real Estate / Hedge Fund Operations including Fund and Financial Accounting tasks - Prepare and submit Fund and Investor Reports accurately as per SLA - Meet TAT deadlines and deliver error-free services - Utilize partnership accounting applications effectively - Contribute ideas and work on process improvements Qualifications Required: - Advanced knowledge of MS Office tools - Very good written and spoken communication skills - Good analytical and problem-solving skills - Pro-active and positive attitude - Ability to work efficiently and effectively in a team - Excellent customer-facing skills and ability to build rapport with clients - Ability to escalate issues on time for quick resolution - Good phone and email etiquettes (Note: Additional details about the company were not provided in the job description.),
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posted 2 months ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Aem
  • Javascript
  • Css
Job Description
Role Overview: As a Software Developer, your role involves interpreting the application/feature/component design, coding, debugging, testing, documenting, and communicating product/component/feature development stages. You will be responsible for validating results, selecting appropriate technical options for development, optimizing efficiency, cost, and quality, influencing customer satisfaction, setting FAST goals for self/team, and providing feedback on team members" FAST goals. Key Responsibilities: - Code as per design - Follow coding standards, templates, and checklists - Review code for team and peers - Create/review templates, checklists, guidelines, standards for design/process/development - Create/review deliverable documents, design documentation, requirements, test cases/results - Define and govern configuration management plan - Ensure compliance from the team - Review and create unit test cases, scenarios, and execution - Review test plan created by the testing team - Advise Software Developers on design and development of features and components - Manage delivery of modules and/or user stories - Perform defect RCA and mitigation - Identify defect trends and take proactive measures to improve quality - Create and provide input for effort estimation for projects - Consume and contribute to project-related documents, SharePoint libraries, and client universities - Review the reusable documents created by the team - Execute and monitor the release process - Contribute to the creation of design/architecture for Applications/Features/Business Components/Data Models - Clarify requirements and provide guidance to development team - Present design options to customers - Conduct product demos - Set FAST goals and provide feedback to the team - Take relevant domain/technology certifications Qualifications Required: - Explain and communicate the design/development to the customer - Perform and evaluate test results against product specifications - Break down complex problems into logical components - Develop user interfaces, business software components - Estimate time and effort required for developing/debugging features/components - Perform and evaluate tests in the customer or target environment - Make quick decisions on technical/project-related challenges - Manage a team, mentor, and handle people-related issues in the team - Maintain high motivation levels and positive dynamics in the team - Interface with other teams, designers, and other parallel practices - Create and articulate impactful technical presentations - Follow a high level of business etiquette in emails and other business communication - Drive conference calls with customers, addressing customer questions - Proactively ask for and offer help - Ability to work under pressure, determine dependencies, risks, facilitate planning, and handle multiple tasks - Build confidence with customers by meeting the deliverables on time with quality - Estimate time and effort/resources required for developing/debugging features/components - Make appropriate utilization of Software/Hardwares - Strong analytical and problem-solving abilities Additional Details: The company is looking for a Software Developer experienced in Adobe Experience Manager (AEM), Adobe Experience Platform, OSGi, Apache Sling, and Apache Sightly. The preferred qualifications and experience include 3-6 years of AEM experience with at least several full cycles of AEM implementation, expertise in AEM and associated technologies such as Sling, OSGI, JCR, experience with Java technologies and frameworks, and experience with other web technologies like Search, XML, XSL, etc. Excellent communication skills (both verbal and written) are required for this role.,
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posted 2 months ago

Front Desk Executive

The Good Shepherd's School
experience2 to 6 Yrs
location
Karnataka
skills
  • Counselling
  • Receptionist duties
  • Customer service
  • Communication Skills
  • Computer skills
  • Organizational skills
  • Education sector
  • School management systems
Job Description
As a full-time Intake Counselor cum Front Desk Executive at The Good Shepherd's School in Bengaluru, your role will involve counselling prospective students, conducting school tours, maintaining admission records, providing administrative support, answering phone calls, greeting visitors, and ensuring excellent customer service. You will collaborate closely with the management team. Your key responsibilities will include: - Managing front desk activities such as answering phone calls, responding to emails, and greeting visitors. - Providing accurate information about the institution's programs, facilities, and policies to visitors and callers. - Guiding prospective students and their families through the admission process. - Maintaining records of inquiries and admissions. - Collaborating with academic and administrative staff to stay updated on program and policy changes. Qualifications required for this role: - Bachelor's degree or higher in any field. - Excellent Interpersonal Skills and Phone Etiquette. - Experience in counselling, receptionist duties, and customer service. - Strong Communication Skills (Verbal and Written). - Ability to maintain confidentiality. - Strong organizational skills and ability to work independently. - Excellent computer skills (Microsoft Office, email, internet). - Experience in the education sector is a plus. - Experience with school management systems is a plus.,
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posted 1 month ago
experience0 to 3 Yrs
location
Karnataka
skills
  • Hindi
  • Phone etiquette
  • Verbal communication
  • Written communication
  • Interpersonal skills
  • Excellent English
  • Multitasking
  • Organizational skills
Job Description
As a Customer Care Executive (Voice) at our company, your role will involve interacting with customers through phone, email, and chat to provide prompt solutions to their queries. Your primary responsibility will be to ensure customer satisfaction and convert them into loyal advocates of our brand. Key Responsibilities: - Engage with customers via phone, email, and chat to address their inquiries - Offer accurate and detailed information about products, pricing, and availability - Collaborate with internal teams to fulfill customer requirements - Perform data entry tasks on various platforms Qualifications Required: - Graduation is a must - Proficiency in English and Hindi languages - Willingness to work in day rotational shifts for girls and 24*7 rotational shifts for boys - Preferably 1-3 years of experience in a similar role - Strong phone etiquette, along with exceptional verbal and written communication skills - Ability to handle multiple tasks simultaneously and prioritize work effectively In addition to the above, our company offers health insurance, provident fund, performance bonuses, shift allowances, yearly bonuses, and a supportive work environment with opportunities for growth. Please note that the work location for this role is in-person.,
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posted 2 weeks ago

Inside Sales Executive

SUBHAG HealthTech
experience1 to 5 Yrs
location
Bangalore
skills
  • Inside Sales
  • Cold Calling
  • Lead Generation
  • CRM Management
  • Objection Handling
  • Team Collaboration
  • Customer Requirements Analysis
  • Product Demonstrations
  • Sales Targets Achievement
  • Hindi Communication
  • English Communication
  • Positive Attitude
Job Description
You will be working as an Inside Sales Executive at Subhag HealthTech in Bengaluru. Your main responsibilities will include: - Making outbound sales calls to prospective clients such as Gynecologists, Hospitals & Andrology labs - Conducting cold calling & building new lead pipelines - Performing consistent follow-ups until conversion - Understanding individual customer requirements and responding with personalized solutions - Providing virtual product demonstrations to doctors & hospital owners - Maintaining lead records and daily activities on HubSpot CRM - Documenting sales updates in Excel, Word & CRM systems - Representing the company professionally with proper telephone & communication etiquette - Handling objections and rejections positively while keeping a strong conversion focus - Achieving monthly & quarterly sales targets - Coordinating with internal teams for smooth onboarding of new clients Qualifications required for this role: - Minimum 1 year of Inside Sales / Tele-sales experience - Excellent Hindi & English communication skills - Confidence in making calls and handling objections - Consistent follow-up mindset where persistence is key - Quick learner with adaptability to product training - Positive attitude and willingness to grow - Ability to work collaboratively in a team - Basic knowledge of CRM software (HubSpot preferred) - Proficiency in Excel, Word & email communication In addition to the above, you will receive product & sales training, growth opportunities in the fast-growing HealthTech industry, incentives for achieving sales targets, and the chance to work with a mission-driven team changing the future of fertility care in India. If you are someone who loves sales, enjoys calling, convincing & converting, stays motivated and disciplined, and wants long-term growth with a reputed medical technology brand, then this position is for you. To apply for this job, email your details to hr@subhag.in. You will be working as an Inside Sales Executive at Subhag HealthTech in Bengaluru. Your main responsibilities will include: - Making outbound sales calls to prospective clients such as Gynecologists, Hospitals & Andrology labs - Conducting cold calling & building new lead pipelines - Performing consistent follow-ups until conversion - Understanding individual customer requirements and responding with personalized solutions - Providing virtual product demonstrations to doctors & hospital owners - Maintaining lead records and daily activities on HubSpot CRM - Documenting sales updates in Excel, Word & CRM systems - Representing the company professionally with proper telephone & communication etiquette - Handling objections and rejections positively while keeping a strong conversion focus - Achieving monthly & quarterly sales targets - Coordinating with internal teams for smooth onboarding of new clients Qualifications required for this role: - Minimum 1 year of Inside Sales / Tele-sales experience - Excellent Hindi & English communication skills - Confidence in making calls and handling objections - Consistent follow-up mindset where persistence is key - Quick learner with adaptability to product training - Positive attitude and willingness to grow - Ability to work collaboratively in a team - Basic knowledge of CRM software (HubSpot preferred) - Proficiency in Excel, Word & email communication In addition to the above, you will receive product & sales training, growth opportunities in the fast-growing HealthTech industry, incentives for achieving sales targets, and the chance to work with a mission-driven team changing the future of fertility care in India. If you are someone who loves sales, enjoys calling, convincing & converting, stays motivated and disciplined, and wants long-term growth with a reputed medical technology brand, then this position is for you. To apply for this job, email your details to hr@subhag.in.
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posted 2 months ago

Assistant Manager, Direct Tax - India

Herbalife International India Pvt. Ltd.
experience5 to 9 Yrs
location
Karnataka
skills
  • Oracle
  • Strong technical knowledge in direct tax
  • Microsoft Office applications
  • Good drafting skills
  • Email etiquettes
Job Description
As an Assistant Manager, Direct Tax - India at our esteemed organization, you will play a crucial role in income-tax related compliances, litigation, and advisory work for our entities in India and overseas. Your contributions will be essential in tax planning, litigation support, and ensuring tax compliances are met effectively and efficiently. Key Responsibilities: - Identify and implement tax planning opportunities for the company - Assist in tax efficient planning of business transactions - Interact with tax authorities and collaborate with external consultants/counsel for assessments/litigations - Devise the litigation strategy for the company - Ensure timely and accurate completion of all statutory compliances and internal reporting - Identify and implement process efficiencies - Support the tax team in other one-off projects To be successful in this role, you should possess: - Strong technical knowledge and expertise in direct tax - Detailed knowledge of Microsoft Office applications and Oracle - Good drafting skills and email etiquettes Experience Required: - Minimum 5+ years of experience post-qualification Education: - Chartered Accountant Preferred Qualifications: - Minimum of 5+ years of handling taxation-related processes in a large public accounting firm or corporate entity with operations in multiple states - Experience in a Big 4 accounting firm with working knowledge of direct taxes Joining Herbalife's tax team means becoming part of a group known for outstanding collaboration and successful implementation of complex tax strategies. We uphold the highest standards and strive for excellence in all our endeavors. If you are determined to compete at the highest level, this is the team for you.,
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posted 2 months ago

Associate Operations

lastminute.com
experience2 to 6 Yrs
location
Karnataka
skills
  • MS Excel
  • Time Management
  • Analytical Skills
  • Relationship Building
  • Email Etiquette
  • Communication Skills
  • Logical Thinking
  • Multitasking
Job Description
As a Business-oriented professional at lastminute.com, you will play a crucial role in the team by leveraging your skills and experience to contribute to our success. If you are a professional who maintains high integrity, exercises sound judgement, and can establish positive relationships with both internal and external business partners, then you might be the perfect fit for our team. Your ability to communicate effectively to various levels and through a variety of channels, as well as work independently and as a team player, will be highly valued in our dynamic work environment. Key Responsibilities: - Bachelors Degree preferred; major in tourism or hospitality would be an added advantage - Results-focused and metrics-driven with a solution-oriented and proactive approach - Excellent time management and follow-up skills, with the ability to be diplomatically persistent in challenging situations - Strong experience using MS Excel and an analytical & logical approach to handle scenarios where data or instructions are incomplete - Sincere relationship builder who earns the confidence of others and possesses excellent diplomatic skills - Ability to multitask effectively and change gears quickly without skipping a beat - Proficiency in writing emails by following email etiquettes Qualifications Required: - Bachelors Degree preferred; major in tourism or hospitality would be an added advantage - Results-focused and metrics-driven with a solution-oriented and proactive approach - Excellent time management and follow-up skills, with the ability to be diplomatically persistent in challenging situations - Strong experience using MS Excel and an analytical & logical approach to handle scenarios where data or instructions are incomplete - Sincere relationship builder who earns the confidence of others and possesses excellent diplomatic skills - Ability to multitask effectively and change gears quickly without skipping a beat - Proficiency in writing emails by following email etiquettes,
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posted 2 months ago

Teaching Specialist

Virtuease - Assistance Simplified
experience5 to 9 Yrs
location
Karnataka
skills
  • Training
  • Mentoring
  • Workshops
  • Coaching
  • Administrative skills
  • Communication skills
  • Email etiquette
  • Stakeholder management
  • Negotiation skills
  • Microsoft Office
  • Time management
  • Calendar management
  • Travel coordination
  • Business communication
  • Presentation skills
  • Leadership skills
  • Developing training programs
  • Organizational skills
  • Meeting minutes
  • Google Workspace
Job Description
As an experienced Executive Assistant with a passion for training and mentoring, you have the opportunity to join a dynamic team as an Executive Assistant Trainer for online and offline sessions. Your role involves conducting interactive workshops, developing training programs, and coaching professionals to enhance their administrative, communication, and organizational skills. **Key Responsibilities:** - Conduct online and in-person training sessions for Executive Assistants at different experience levels. - Design, update, and deliver structured learning modules covering EA best practices, time management, calendar management, travel coordination, business communication, and more. - Provide hands-on training on email etiquette, stakeholder management, negotiation skills, meeting minutes, and Microsoft Office/Google Workspace tools. - Stay updated with the latest tools, trends, and industry best practices to keep training relevant. - Use real-life case studies, role-playing, and practical assignments for engaging and effective learning. - Tailor training content based on participant needs, experience levels, and industry demands. - Monitor learner progress, conduct assessments, and provide constructive feedback. - Foster a supportive learning community for Executive Assistants to share insights, resources, and career growth opportunities. **Qualification Required:** - 5+ years of experience as an Executive Assistant, Personal Assistant, or Chief of Staff. - Previous training or mentoring experience preferred. - Strong presentation, communication, and leadership skills. - Ability to train both online (via Zoom, MS Teams, Google Meet, etc.) and offline (workshops, in-house training). - Familiarity with business software (MS Office, Google Suite, Notion, Slack, CRM tools, etc.). - Passion for coaching, mentoring, and skill development. - Open to travel for offline training sessions, if required.,
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posted 1 day ago

Mutual Fund Representative

Deeraj Shetty - Your Personal CFO
experience0 to 4 Yrs
location
Karnataka
skills
  • Phone Etiquette
  • Communication skills
  • Administrative Assistance
  • Clerical Skills
  • Operating office equipment
  • Microsoft Office Suite
Job Description
Role Overview: As an Office & Operations Assistant at Deeraj Shetty - Your Personal CFO in Bengaluru, you will play a crucial role in supporting the smooth functioning of the office. Your responsibilities will include maintaining phone & email etiquette, providing administrative support, operating office equipment, and utilizing clerical skills to ensure efficient operations. Key Responsibilities: - Maintain phone & email etiquette with professionalism - Provide administrative assistance to support daily operations - Operate office equipment effectively - Utilize clerical skills for organizing and managing office tasks - Ensure smooth communication within the office Qualifications Required: - Proficient in phone etiquette and communication skills - Experienced in providing administrative assistance and clerical skills - Familiarity with operating various office equipment - Proficiency in Microsoft Office Suite - Detail-oriented with strong organizational skills - Knowledge of the financial services industry would be advantageous - Minimum of a High School Diploma or equivalent,
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posted 1 month ago
experience1 to 5 Yrs
location
Karnataka
skills
  • Verbal communication
  • Written communication
  • Interpersonal skills
  • Excellent phone etiquette
  • Multitasking
  • Organizational skills
Job Description
Role Overview: The ideal candidate is someone who enjoys engaging with customers and is proactive in resolving issues. As a part of the team, you will play a crucial role in turning customers into enthusiastic advocates of the company. Key Responsibilities: - Communicate effectively with customers through phone calls, emails, and chat - Offer informed solutions to inquiries regarding products, pricing, and availability - Collaborate with internal departments to address customer requirements - Perform data entry tasks on various platforms Qualifications: - Possess 1 to 3 years of relevant work experience - Demonstrate excellent phone etiquette, as well as strong verbal, written, and interpersonal communication skills - Capable of multitasking, organizing tasks, and setting priorities effectively Additional Company Details: After completing the training, the position offers the flexibility of working from home. For further inquiries or to apply for the position, please reach out to the following HR contacts: - Harshitha: 7848820045 - Anjum: 7795311458 - Kim: 7829423175 - Aishwarya: 7795311104,
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posted 3 weeks ago

Customer Service Representative

Techmahindra Limited, Bangalore
experience1 to 5 Yrs
location
Karnataka
skills
  • Verbal communication
  • Written communication
  • Interpersonal skills
  • Excellent phone etiquette
  • Multitasking
  • Organizational skills
Job Description
As a Customer Support Representative, your role involves engaging with customers through various communication channels such as phone, email, and chat. Your primary responsibility is to provide prompt and knowledgeable assistance to customers regarding product inquiries, pricing information, and product availability. Additionally, you will collaborate with internal departments to ensure customer needs are met effectively. Data entry across different platforms is also part of your daily tasks. Key Responsibilities: - Communicate with customers via phone, email, and chat to address their inquiries and concerns - Offer detailed and accurate information about products, pricing, and availability - Coordinate with internal teams to fulfill customer requirements - Perform data entry tasks on multiple platforms Qualifications: - 1 to 3 years of relevant work experience in customer support - Proficient in phone etiquette with exceptional verbal, written, and interpersonal communication skills - Strong ability to multitask, organize, and prioritize workload effectively Upon completing your training, you will have the opportunity to work from home. For any queries or to apply for the position, you can reach out to the following contacts: - Mayur: 9343402211 - Anusha: 7815982900 - Shobitha: 7816042500 - Aditi: 7795311459 - Apoorva: 9986600010,
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posted 2 months ago

Customer Support Executive (CSE)

Bolster Legal Services Pvt Ltd
experience0 to 4 Yrs
location
Karnataka
skills
  • Strong English communication skills
  • Ability to draft professional emails
  • CRM tool experience
  • Basic knowledge of MS Office
  • Familiarity with CRM software
  • Good understanding of internetbased applications
Job Description
Role Overview: As a Customer Support Executive in our Bangalore office, you will be responsible for obtaining records and bills from facilities, communicating with customers through phone and email, and updating CRM tools with necessary information. You will need to have strong English communication skills, the ability to work in night shifts, and maintain professional telephone etiquette. Key Responsibilities: - Obtain records and bills from facilities via email and phone - Request records and bills through various channels - Follow up on pending tasks by calling facilities - Update CRM tools with record and bill statuses - Maintain professional telephone etiquette with a polite approach - Actively listen and handle calls with confidence Qualification Required: - Willingness to work in Night Shift (8 PM - 5 AM PST) - Strong English communication skills (verbal & written) - Ability to draft professional emails and comprehend responses - Work experience required for undergraduates - Basic knowledge of MS Office (Word, Excel, Outlook) - Familiarity with CRM software is a plus - Good understanding of internet-based applications Additional Company Details: The company provides benefits such as food, health insurance, paid sick time, and Provident Fund. The work schedule is Monday to Friday with night shifts in the US time zone. The work mode is on-site only in Bangalore, Karnataka. Please confirm your interest and availability for the next steps in the hiring process. We look forward to your prompt response.,
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posted 1 week ago
experience1 to 5 Yrs
location
Karnataka
skills
  • Basic Computer Knowledge
  • Good Communication Skills
  • Googling Skills
  • Excellent verbal communication
  • Good telephone communication etiquette
  • Organized
  • resourceful
  • Customerfocused
  • Active listener
  • Adept at prioritizing
  • scheduling
  • multitasking
Job Description
Role Overview: You will be responsible for greeting guests, receiving packages, data verification, and coordinating basic office operations. Additionally, you will be assisting visitors in navigating through the office, handling queries and complaints via phone and email, maintaining ledgers, and scheduling appointments. Key Responsibilities: - Greet guests and receive packages - Verify data and coordinate basic office operations - Assist visitors in navigating through the office - Handle queries and complaints via phone, email, and general correspondence - Maintain ledgers for incoming and outgoing visitors - Schedule appointments Qualifications Required: - Good communication skills - Basic computer knowledge - Google skills - Excellent verbal communication - Good telephone communication etiquette - Organized and resourceful - Customer-focused - Active listener - Adept at prioritizing, scheduling, and multitasking,
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posted 2 months ago
experience2 to 6 Yrs
location
Karnataka
skills
  • ACTIVE LISTENING
  • CALL HANDLING ETIQUETTE
  • CLEAR ARTICULATION
  • ESCALATION PROTOCOLS
  • EXCELLENT VERBAL COMMUNICATION
  • PROBLEMSOLVING
Job Description
Role Overview: You will be a part of the International Voice Customer Support team in Hyderabad, where you will handle inbound customer queries via voice calls for international clients. Your role will involve providing timely and accurate information to resolve customer issues, maintaining high levels of customer satisfaction through effective communication, and adhering to quality standards and process guidelines. This position is ideal for individuals who excel in a fast-paced environment and are passionate about delivering exceptional customer service over voice calls. Key Responsibilities: - Handle inbound customer queries via voice calls for international clients. - Provide timely and accurate information to resolve customer issues. - Maintain high levels of customer satisfaction through effective communication. - Adhere to quality standards and process guidelines. Qualifications Required: - Prior experience in International Voice Process for Customer Support is mandatory. - Must be comfortable with complete voice-based communication (no chat/email support). - Willingness to work UK shifts. - Strong verbal communication skills in English. - Ability to work from the office with a two-way cab facility. - Excellent listening and problem-solving abilities. - Ability to work independently and as part of a team. - Familiarity with CRM tools is a plus. Additional Details: You will be part of a BPO/KPO industry and the role requires a Bachelor's degree. The employment type is Full Time, Permanent. The key skills required include active listening, call handling etiquette, clear articulation, escalation protocols, excellent verbal communication, and problem-solving abilities. The job code for this position is GO/JC/1404/2025, and the recruiter's name is Brindha Kamaraj.,
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posted 2 days ago
experience2 to 6 Yrs
location
Bangalore, Karnataka
skills
  • Asset Management
  • Corporate Actions
  • Investment Banking
  • Accounting systems
  • Reconciliation
  • Communication skills
  • Portfolio services
  • Microsoft Office skills
Job Description
Role Overview: As a Corporate Action and Income Analyst at DWS, NCT in Bangalore, India, you will be responsible for completing day-to-day activities accurately and timely, ensuring adherence to cut-off times and quality standards. You will respond to queries and escalations promptly, act as a backup for peers, and share best practices with the team. Key Responsibilities: - Work for Asset Management Portfolio services Group in the Corporate Actions Team - Process corporate actions Events in the Accounting systems - Reconcile CA between our system and Custodian - Send CA Instructions to external parties - Communicate with external parties regarding CA via mails/calls - Possess knowledge in Investment Banking and Asset Management - Demonstrate excellent knowledge of corporate actions - Have good communication skills (Reading/Writing/Speaking) and Email etiquettes - Execute complex tasks, identify, analyze, and review system-controlled events - Escalate process and/or regulatory issues proactively - Identify and suggest process improvements Qualification Required: - Graduates in Commerce/ BBA/MBA in Finance with good academic records - Certifications in securities such as NCFM modules, CISI, etc (preferred but not compulsory) Additional Details: As part of the flexible scheme, benefits include: - Best in class leave policy - Gender neutral parental leaves - 100% reimbursement under childcare assistance benefit - Sponsorship for Industry relevant certifications and education - Employee Assistance Program for you and your family - Comprehensive Hospitalization Insurance for you and your dependents - Accident and Term life Insurance - Complementary Health screening for 35 yrs. and above Please visit the company website for further information: [Deutsche Bank Group](https://www.db.com/company/company.htm),
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posted 2 weeks ago

Experienced Faculty for Quantitative Ability / Data Interpretation

Triumphant Institute of Management Education Pvt. Ltd
experience1 to 5 Yrs
location
Karnataka
skills
  • Cat
  • Gmat
  • Ipm
  • Crt
  • Bank Po
  • Pgcet
Job Description
As a teacher at this organization, your role will involve taking classes for a variety of courses including Cat, Gmat, Ipm, Bank Po, Pgcet, Crt, and other graduate level courses. Key Responsibilities: - Conducting classes for Cat, Gmat, Ipm, Bank Po, Pgcet, Crt, and other graduate level courses. Qualifications Required: - Education: MBA / Bachelors Degree / Master's degree in a field relevant to the position. - Experience: 1-3 years of teaching experience in Bank Courses. Freshers with excellent academics and good communication skills may also apply. - Competencies: - Professional Qualities - Acceptable level of speaking skills - Proficiency in the subject - Good class etiquette Please note that the desirable qualifications for this position include a B.Tech/MBA/M.Sc.(Math.) from a reputed college. For additional details or queries, you can reach out to the organization via email at hr_blr@time4education.com or contact them at 81974 79166.,
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posted 1 month ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Salesforce Platform Development
Job Description
Role Overview: You will be responsible for designing, testing, and maintaining software programs for operating systems or applications to be deployed at client end, ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software - Develop software solutions by studying information needs, systems flow, data usage, and work processes - Investigate problem areas throughout the software development life cycle - Facilitate root cause analysis of system issues - Identify ways to improve system performance and impact availability - Analyze client requirements and convert them into feasible designs - Collaborate with functional teams or systems analysts to investigate software requirements - Perform coding and ensure optimal software/module development - Evaluate analysis, problem definition, requirements, software development, and proposed software for operational feasibility - Develop and automate processes for software validation by designing test cases/scenarios/usage cases - Modify software to fix errors, adapt it to new hardware, improve performance, or upgrade interfaces - Recommend and plan the installation of new systems or modifications to existing systems - Ensure error-free code and conduct thorough testing - Prepare reports on programming project specifications, activities, and status - Compile comprehensive and accurate documentation and reports as required - Coordinate with the team on daily project status and progress - Provide feedback on usability and serviceability, trace results to quality risks, and report to stakeholders - Capture client requirements and clarifications for better quality work - Take regular feedback for smooth and timely delivery - Participate in continuing education and training to stay current on best practices and new programming languages - Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements - Document solutions through flowcharts, diagrams, code comments, and clear code - Ensure good quality of interaction with customers through email, fault report tracking, voice calls, and business etiquette - Respond to customer requests promptly and address any complaints internally or externally Qualifications Required: - Mandatory Skills: Salesforce Platform Development - Experience: 5-8 Years Note: Wipro Limited is a leading technology services and consulting company focused on building innovative solutions to address clients" most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro aims to help customers, colleagues, and communities thrive in an ever-changing world. Join Wipro to be part of a modern, end-to-end digital transformation partner with bold ambitions and constant evolution. Applications from people with disabilities are explicitly welcome.,
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posted 2 months ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Mobile Native Application Testing
Job Description
As a Software Developer at Wipro Limited, your role is to design, test, and maintain software programs for operating systems or applications to be deployed at client end. Your main responsibility is to ensure that the software meets 100% quality assurance parameters. - Understand the requirements and design of the product/software - Develop software solutions by studying information needs, systems flow, data usage, and work processes - Investigate problem areas throughout the software development life cycle - Facilitate root cause analysis of system issues and problem statements - Identify ideas to improve system performance and impact availability - Analyze client requirements and convert them into feasible designs - Collaborate with functional teams or systems analysts for detailed investigation into software requirements - Perform coding and ensure optimal software/module development - Determine operational feasibility by evaluating analysis, problem definition, requirements, and proposed software - Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases - Modify software to fix errors, adapt to new hardware, improve performance, or upgrade interfaces - Prepare reports on programming project specifications, activities, and status - Ensure all codes are raised as per defined norms for project/program/account with clear description and replication patterns - Compile timely, comprehensive, and accurate documentation and reports as requested - Coordinate with the team on daily project status and progress, and document it - Provide feedback on usability and serviceability, trace results to quality risk, and report to concerned stakeholders - Report status and focus on customer requirements with respect to projects and execution - Capture all requirements and clarifications from the client for better quality work - Take regular feedback to ensure smooth and on-time delivery - Participate in continuing education and training to remain current on best practices and learn new programming languages - Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements - Document and demonstrate solutions through documentation, flowcharts, diagrams, code comments, and clear code - Ensure good quality interaction with customers regarding email content, fault report tracking, voice calls, and business etiquette - Provide timely responses to customer requests and ensure no instances of complaints, either internally or externally - Mandatory Skills: Mobile Native Application Testing - Experience: 5-8 Years In conclusion, at Wipro Limited, we are building a modern digital transformation partner with bold ambitions. We seek individuals who are inspired by reinvention, constant evolution, and the empowerment to design their own reinvention. Join us at Wipro to realize your ambitions and be part of a business powered by purpose. Applications from people with disabilities are explicitly welcome.,
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posted 2 months ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Software Design
  • Software Development
  • Quality Assurance
  • System Analysis
  • Coding
  • Software Testing
  • Root Cause Analysis
  • Performance Enhancement
  • Automation
  • Documentation
  • Customer Interaction
  • Stakeholder Management
  • Continuous Integration
  • Deployment
  • Monitoring
  • Client Requirement Analysis
  • Error Fixing
  • System Modification
  • Installation Planning
  • MIS Reporting
Job Description
As a Software Developer at our company, your role involves designing, testing, and maintaining software programs for operating systems or applications that will be deployed at client sites. You will play a crucial role in ensuring that the software meets 100% quality assurance parameters. Your responsibilities include: - Understanding and designing the product/software based on requirements - Developing software solutions by studying information needs, systems flow, data usage, and work processes - Investigating problem areas throughout the software development life cycle - Conducting root cause analysis of system issues and problem statements - Identifying opportunities to enhance system performance and availability - Analyzing client requirements and translating them into feasible designs - Collaborating with functional teams and systems analysts to investigate software requirements - Coding and ensuring optimal software/module development - Developing and automating processes for software validation through test cases/scenarios/usage cases - Modifying software to fix errors, adapt to new hardware, improve performance, or upgrade interfaces - Recommending and planning the installation of new systems or modifications to existing systems - Ensuring error-free code and conducting thorough testing - Preparing reports on programming project specifications, activities, and status - Coordinating with the team on daily project status and progress - Providing feedback on usability, serviceability, and quality risks - Reporting project status and focusing on customer needs - Capturing client requirements for improved work quality - Participating in education and training to stay updated on best practices and new programming languages - Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications - Documenting solutions through various means such as flowcharts, diagrams, code comments, and clear code - Maintaining proper documentation from client proposal to implementation - Ensuring quality customer interactions through email, fault report tracking, voice calls, and business etiquette - Timely response to customer requests to avoid complaints internally or externally You will also interact with stakeholders including Lead Software Developers, Project Managers, Software Developers, and Clients. This interaction involves regular reporting, work coordination, and providing solutions and support as per requirements. Additionally, the competencies required for this role include: - Leveraging Technology - Process Excellence - Technical Knowledge You will be evaluated based on performance parameters such as Continuous Integration, Deployment & Monitoring of Software, Quality & Customer Satisfaction, and MIS & Reporting. It is essential to meet the specific measures outlined for each parameter to ensure successful performance in this role.,
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