41 Enterprise Voice Jobs nearby Tiruchirappalli

As a Network Team Lead at Capgemini, you will have the opportunity to lead, mentor, and manage the network team to ensure high performance and collaboration with multiple stakeholders. Your responsibilities will include designing and implementing LAN, WAN, VPN, firewalls, and wireless networks. You will be tasked with implementing and monitoring network security measures to ensure compliance with standards like ISO and GDPR. Additionally, you will oversee troubleshooting and resolution of complex network issues to minimize downtime and lead network-related projects, ensuring timely delivery within budget and scope. It is crucial to have familiarity with cloud security, including AWS/Azure firewalls and cloud-native security tools. Qualifications Required: - 12-18 years of experience in designing, deploying, and managing Network enterprise Datacenter - Proficiency in monitoring and performance optimization utilizing tools like SolarWinds, Wireshark, and Cisco NMS - Ability to design and implement secure network architectures including firewalls, VPNs, IDS/IPS, firewall policies, security roles, and segmentation - Experience working closely with IT leadership, business units, and external vendors to align network strategies with organizational goals - Proficient in performing firewall audits, log analysis, and threat monitoring to mitigate security risks Working at Capgemini, you will have the opportunity to work on next-gen network architectures including SD-WAN, Zero Trust, SASE, and cloud-native networking. You will collaborate with global clients across industries, implementing enterprise-grade solutions using tools like Cisco, Juniper, Fortinet, Palo Alto, and AWS/Azure networking. Clear career progression paths from Network Operations Lead to Geographic Operations Lead are available, allowing you to be part of mission-critical projects that secure and optimize networks for Fortune 500 clients. You will thrive in a diverse, inclusive, and respectful environment that values your voice and ideas, as well as work in agile, cross-functional teams with opportunities to lead and mentor. Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. With a diverse team of 340,000 members in over 50 countries, Capgemini is trusted by clients to unlock the value of technology to address their business needs. The company delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, fueled by market-leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and partner ecosystem.,

Role Overview: At Zuora, your role as a Product Manager for the Integration Hub team involves building seamless, intelligent, and scalable bridges between Zuora and leading enterprise solutions like Salesforce, SAP, Workday, Oracle, and NetSuite. You will be responsible for owning the vision and execution of critical connectors, enabling Fortune 500 companies to automate their end-to-end Quote-to-Cash processes. Your work will focus on eliminating data silos and unlocking new operational efficiencies for customers. Key Responsibilities: - Own the Connector Roadmap: Develop a customer-centric product strategy and roadmap for core enterprise connectors, defining success metrics and implementation strategies. - Be the Voice of the Customer: Engage with enterprise customers, prospects, and partners to understand integration pain points, business processes, and technical landscapes, translating insights into actionable product requirements. - Spearhead Go-to-Market Success: Act as the primary product evangelist for connectors, collaborating with marketing, sales, and solution consulting to define messaging and execute successful product launches. - Empower the Field: Develop enablement materials and training sessions for sales and customer success teams to articulate the value of integrations and win deals. - Orchestrate Cross-Functional Execution: Collaborate with an agile team of engineers to deliver scalable integration solutions, ensuring alignment and collaboration across product, engineering, and GTM teams. - Become a Trusted Expert: Share thought leadership, create content, and establish Zuora's reputation as a leader in enterprise integration. Qualifications Required: - Product Management Excellence: 3-5 years of product management experience in enterprise B2B SaaS, with a successful track record in integration-focused products. - Deep Functional Expertise: In-depth knowledge of enterprise ecosystems such as Salesforce, NetSuite, Oracle, SAP, or Workday, including core modules and business usage. - Strong Technical Toolkit: Understanding of modern integration technologies, including REST/SOAP APIs, iPaaS/middleware solutions, event-driven architecture, and platform-specific SDKs. - The Outbound Gene: Enjoyment for outbound product management, presenting to customers, collaborating with sales, and championing products internally and externally. - Balanced Skillset: Ability to balance business needs, functional requirements, and technical constraints to make informed decisions. - Collaborative Leadership: Excellent communication and interpersonal skills to lead cross-functional teams effectively. - Education: Bachelor's degree or MBA in Business, Computer Science, Engineering, or related field. (Note: Additional details about Zuora's inclusive workplace and benefits offerings have been omitted from the JD as per instructions.),

As a Technical Lead in the Technology Consulting team at EY, you will be working on various EIS implementation projects for clients globally. Your role will involve contributing to different technical streams of projects, communicating with onsite coordinators, planning and monitoring project deliverables, mentoring the project team, providing regular status reports, interfacing with customer representatives, and traveling to customer locations as required. Your responsibilities include building a quality culture, managing performance for direct reportees, fostering teamwork, providing training and mentoring to project resources, and participating in organization-wide initiatives. **Key Technical Skills Requirements:** - BE/B.Tech/MCA with 6 to 8 years of industry experience - Hands-on experience in EIS - Policy Core / Billing Core / Claims Core / Customer Core / DXP Capabilities - Expertise in core technical skills: Java/J2EE, Spring, Hibernate, Spring boot Microservices, Web Service (Rest & SOAP), Apache Camel - CXF, Kafka - Good to have experience in OpenL Tablets - Design and provide solutions for external integrations - Experience in Auto (Motor) & Home LoB implementation using EIS - Familiarity with Agile methodology - Excellent business communication skills - Experience in Insurance domain - Property & Casualty - Client-facing experience is a plus - Knowledge of enterprise system integration At EY, you will have the opportunity to build a career in a supportive and inclusive culture with the technology and global scale to enhance your skills. Your unique voice and perspective will contribute to making EY even better while creating an exceptional experience for yourself and a better working world for all. EY is dedicated to building a better working world by creating long-term value for clients, people, and society, and establishing trust in the capital markets. With diverse teams in over 150 countries leveraging data and technology, EY provides assurance and helps clients grow, transform, and operate effectively in today's complex business environment. As a Technical Lead in the Technology Consulting team at EY, you will be working on various EIS implementation projects for clients globally. Your role will involve contributing to different technical streams of projects, communicating with onsite coordinators, planning and monitoring project deliverables, mentoring the project team, providing regular status reports, interfacing with customer representatives, and traveling to customer locations as required. Your responsibilities include building a quality culture, managing performance for direct reportees, fostering teamwork, providing training and mentoring to project resources, and participating in organization-wide initiatives. **Key Technical Skills Requirements:** - BE/B.Tech/MCA with 6 to 8 years of industry experience - Hands-on experience in EIS - Policy Core / Billing Core / Claims Core / Customer Core / DXP Capabilities - Expertise in core technical skills: Java/J2EE, Spring, Hibernate, Spring boot Microservices, Web Service (Rest & SOAP), Apache Camel - CXF, Kafka - Good to have experience in OpenL Tablets - Design and provide solutions for external integrations - Experience in Auto (Motor) & Home LoB implementation using EIS - Familiarity with Agile methodology - Excellent business communication skills - Experience in Insurance domain - Property & Casualty - Client-facing experience is a plus - Knowledge of enterprise system integration At EY, you will have the opportunity to build a career in a supportive and inclusive culture with the technology and global scale to enhance your skills. Your unique voice and perspective will contribute to making EY even better while creating an exceptional experience for yourself and a better working world for all. EY is dedicated to building a better working world by creating long-term value for clients, people, and society, and establishing trust in the capital markets. With diverse teams in over 150 countries leveraging data and technology, EY provides assurance and helps clients grow, transform, and operate effectively in today's complex business environment.

You'll have the chance to build a career as unique as you are at EY, with the global scale, support, inclusive culture, and technology to become the best version of yourself. Your unique voice and perspective are essential to help EY become even better. Join EY to build an exceptional experience for yourself and contribute to creating a better working world for all. **Role Overview:** You will be working as a Guidewire Claim Centre Support with 1.5 to 2.5 years of experience. **Key Responsibilities:** - Support and maintain Guidewire Claim Center - Flexible to work in shifts (Rotational Shift India Shift, US Shift) and provide On-Call Support - Experience in maintenance, configuration, testing, integration, and deployment - Manage Guidewire CC Configuration and Integration - Design, modify, and implement the Guidewire product suite **Skills and attributes for success:** - Deep understanding of Guidewire framework, implementation, architecture, and components - Experience in Guidewire Claim Center 9.0 version or higher - Proficient in development streams - Configuration/Integration/Both - Strong knowledge in Guidewire platform (Gosu scripting/UI/Data Model) - Implementation of Rules using GOSU scripting - Integration with External Systems using Guidewire Platform supported techniques - Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT - Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System - Strong knowledge and experience on Tomcat and/or WebSphere/WebLogic - Real-time experience in enterprise system integration, preferably in the Insurance domain - Experience in Insurance domain, preferably in Property & Casualty - Understanding and experience of software development best practices - Excellent business communication skills - Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins **Qualification Required:** - Guidewire CC Config - Gosu Scripting, UI & Data Models - Core Java, J2EE, XML, Web Services (SOAP/REST), ANT - SQL, Spring, Hibernate, Castor, any Enterprise Messaging System - Tomcat and/or WebSphere/WebLogic **Certifications:** - Guidewire CC (Good to have) - ITIL certification (Good to have) EY Global Delivery Services (GDS) is a dynamic and truly global delivery network spanning Argentina, China, India, the Philippines, Poland, and the UK. In GDS, you will collaborate with EY teams on exciting projects, work with well-known brands globally, and gain insights and skills that will benefit your career development. EY offers continuous learning, success defined by you, transformative leadership, and a diverse and inclusive culture where your unique voice is valued. EY aims to build a better working world by creating long-term value for clients, people, and society, and by fostering trust in the capital markets.,

As a Consultant / Technical Expert at EY GDS, you will have the opportunity to work on various Guidewire implementation projects for Global Customers. You will be part of a team working across Policy Admin, Claims, Billing, Underwriting, Data, Digital, and Actuarial areas. Your role will involve collaborating with global teams across EY on large-scale transformation and platform implementation programs. Key Responsibilities: - Work in an advisory role as a Consultant / Technical Expert to contribute in various technical streams of Guidewire implementation/Integration project. - Interface and communicate with the onsite coordinators. - Plan and monitor the project deliverables from the team. - Mentor the project team in executing the identified projects. - Provide regular status reporting to the Manager and onsite coordinators. - Interface with the customer representatives as and when needed. - Travel to the customers" locations on a need basis. People Responsibilities: - Build a quality culture within the team. - Manage the performance management for the direct reports, as per the organization policies. - Foster teamwork and lead by example. - Provide training and mentoring to project resources. - Participate in the organization-wide people initiatives. Qualifications Required: - Experience in Guidewire GW PC / CC / BC Config / Integration / GW Digital with thorough knowledge and hands-on experience of various GW PC / CC / BC Config / Integration / GW Digital concepts. - Experience in Guidewire implementations and upgrades in the Insurance sector. - Experience in Property & Casualty Insurance. - Proficiency in Java 5+, JEE, XML, Web Services (Axis 2), SQL, ANT. - Strong skills in Pl/SQL, Spring, Hibernate, Castor, any Enterprise Messaging System. - Strong knowledge and experience of Tomcat and/or Websphere/Weblogic. - Real-time knowledge and experience in enterprise system integration, preferably from an Insurance domain background. - Understanding and experience of software development best practices. - Excellent business communication and leadership skills. - Prior experience in client-facing roles. At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. Your unique voice and perspective are essential in helping EY become even better. Join EY to build an exceptional experience for yourself and contribute to creating a better working world for all.,

Job Summary: Technical support engineer experience  - 2 - 5 Years Location  - Coimbatore / Hyderbad Work from office  We are looking for technically skilled and customer-oriented SME Voice Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential. Key Responsibilities: - Provide technical voice support to B2B (enterprise) customers.- Troubleshoot and resolve issues related to:- SQL, DNS, VPN, Server Support (Windows/Linux)- Networking (TCP/IP, routing, firewalls)- Cloud Services especially Microsoft Azure- Application and system-level issues- Assist with technical configurations and product usage.- Accurately document cases and escalate unresolved issues.- Ensure timely resolution while meeting SLAs and quality standards. Required Skills & Qualifications: - 2.5 to 5 years in technical support (voice-based, B2B preferred) Proficiency in:- SQL, DNS, VPN, Server Support- Networking, Microsoft Azure- Basic understanding of coding/scripting- Strong troubleshooting and communication skills- Ability to work in a 24x7 rotational shift environmentIf interested kindly drop mail to sanjai@vysystems.com 

We are hiring for "Voice Process Executive" for Mnc (It service and BPO Consulting services provider) Working Location: Chennai Domain: Bpo- Inbound and Outbound calling Experience- Fresher to 3 years Working Days- For International Voice Process: 5 days with night shifts (Saturday and sunday off). For Domestic Voice Process: 6 Days with 1 Fixed Sunday off.   Key Responsibilities: Customer Servicing, Outbound or Inbound Calls Queries handling is required. Should be comfortable to handle inbound and outbound calls Coordinating with the concerned teams to maintain the timelines. Converting our existing user base into leads. Keeping a Excel track of converted leads. Providing resolutions to the customer for their issues using multiple tools. Promoting Pre-Sales or Post- sales. Collect customer's feedback & information and report to management. Determining the cause of the problem and explaining the best solution to solve the problem.  Qualification: Fresher or any exp into voice process/Client Servicing Any Graduation Good Communication Skills (English is mandatory) Good Intra- Personal and Leadership skills Self-motivated, goal oriented, desire to deliver results Ability to work well under pressure while maintaining high attention to detail. Excellent in problem solving& Decision making Flexible in working in all shifts as per business requirement Logical& analytical thinking  Company details: It is mnc company, a global provider of consulting and managed services, technology, and technicalsupport, cross channel media and Renewal management to various organizations. With offices in the Brazil, China, Indonesia, Japan, south Korea, Vietnam and India, we creates game- changing customer journeys that help brands grow, across the world and into the future.   Interested candidates kindly reach on: varsha12tiwari@gmail.com 7053013122

 Leading  Tech and software company requires Sr. Associate- ( International sales) -US & Canada region - Remote ( The shift time is 7.30 pm- 4.30 am) One of our client a leading B2B enterprise software , AI and ML algorithms based organisation headquatered in Ahemdabad , having offices in Pune and Canada serving Clients in Europe , US , Canada region to ensure that leads meet your specific requirements before they reach you. Our seasoned tele-marketers and SDRs are dedicated to generating high-quality MQLs, SQLs, and appointments. The client uses its AI tools coupled with human intelligence gives you the relevant insights and sales intelligence that drives new customer acquisitions and revenue streams. The team of data researchers, data scientists, business analysts, and marketers work collectively to align your marketing and sales efforts. We are looking out for Sr Associate ( International sales) -US & Canada  B2B Software solution for our client corporate office at Ahemdabad . PFB the JD and details .-Position Overview- -Sales Development Representative (B2B | Global Tech s eCommerce Campaigns) -Experience: 3-6 years in B2B Sales or Lead Generation -Industry: Technology, eCommerce, B2B SaaS Why this role matters -We work at the intersection of data, strategy, and execution partnering with some of the largest tech and ecommerce firms in North America and APJ. As a Sales Development Representative (SDR), you're not just booking appointments, you're driving growth for global industry leaders, unlocking business opportunities that impact multi-billion-dollar organizations. This is a high-impact, high-visibility role. Your voice on the phone and your approach to outreach can directly shape buying decisions for the worlds most disruptive tech firms. What youll do Run High-Impact Outreach Campaigns -Execute outbound B2B calling campaigns on behalf of global clients. You'll connect with key decision-makers across enterprises and SMBs, positioning new products, solutions, and opportunities in a persuasive, meaningful way. Pitch with Precision -Understand each clients value proposition, product nuances, and go-to-market messaging. -Translate that into conversations that spark interest, build credibility, and create qualified leads (MQL, SQL, BANT, etc.). Handle Objections Like a Pro -Every no is a not yet. Youll be trained to handle objections smartly and respond with insight, empathy, and product knowledge, moving conversations forward instead of shutting them down. Follow Through s Convert -Stay on top of follow-ups. Nurture warm leads. Document every conversation and provide feedback loops to the internal team and our clients to continuously optimize campaign performance. Represent Multiple Leading Tech Brands -Work across various sales campaigns for Fortune 500 clients and hyper-growth tech firms giving you exposure to diverse products, industries, and personas. What makes you a great fit -You have 3-5 years of outbound sales/lead gen experience (preferably in B2B tech or SaaS). -Youre sharp, clear, persuasive, and confident on the phone, able to own conversations with senior decision-makers. -Youve worked on MQL, SQL, BANT, or similar qualification frameworks. -You love learning about new products, trends, and industries, and can explain them in clear, simple terms. -Youre outcome-driven, energetic, and not afraid to hear a few nos on your way to a yes. -Youre organized, proactive, and work well in a fast-paced team setup.                                Whats in it for you -Work with global leaders: Get direct exposure to sales campaigns for Fortune 500 tech companies and global eCommerce disruptors. -Skill acceleration: Sharpen your sales, communication, and campaign strategy skills with hands-on training and mentorship. -Grow with us: We believe in fast-tracking people who show impact. Your performance in this role could lead to opportunities in Account Management, Client Strategy, or                                 Sales Leadership. -A team that got your back: Join a smart, supportive, and ambitious crew that thrives on collaboration and results. If the position interests you and you find a fitment kindly share your updated cv at career@megmaservices.co.in or contact Rajat- 7011354635 Kindly share the following details - Current ctc n notice period - Expected ctc -Relevant experience in sales in international mkt ( US/ Canada) -Open to work in night shifts( 7.30 pm- 4.30 am)

We are looking for a competent Marketing Director to be in charge of the organizations marketing ventures. This primarily involves developing and implementing strategies to strengthen the companys market presence and help it find a voice that will make a difference. The ideal candidate will be an experienced professional with a passion for the job, able to employ unique marketing techniques. He/She will be a skilled marketing strategist and able to drive creativity and enthusiasm in others. The goal is to increase the companys market share and maximize revenues in order to thrive against competitors. Responsibilities Design and implement comprehensive marketing strategies to create awareness of the companys business activities Supervise the department and provide guidance and feedback to other marketing professionals Produce ideas for promotional events or activities and organize them efficiently Plan and execute campaigns for corporate promotion, launching of new product lines etc. Monitor progress and submit performance reports Responsible for producing valuable content for the companys online presence, editorial design and organizing the companys publications Conduct general market research to keep abreast of trends and competitors marketing movements Control budgets and allocate resources amongst projects Become the organizations agent towards external parties such as media, stakeholders and potential clients and build strategic partnerships

Role Overview: As a Connectivity Operations & Support specialist, you will be responsible for managing the daily operations of enterprise connectivity services such as SASE, Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet, and Internet-office connections. You will provide operational support for GSIP platforms to ensure stable voice and video communication. Your role will involve supporting SASE Traffic routing, Network Security, User Policy, and VPN for secure remote access. Additionally, you will monitor service performance, handle escalations, prioritize service-related requests, oversee service delivery, and ensure SLAs, KPIs, and compliance requirements are met. You will also provide project management support for communication and timeline completion. Key Responsibilities: - Manage daily operations of enterprise connectivity services including SASE, Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet, and Internet-office connections. - Provide operational support for GSIP platforms to ensure stable voice and video communication. - Support SASE Traffic routing, Network Security, User Policy, and VPN for secure remote access. - Handle escalations, prioritize service-related requests, and oversee service delivery to ensure SLAs, KPIs, and compliance requirements are met. - Support Factory Network requests for network policy and user policy segregation. - Monitor service performance and coordinate issue resolution with stakeholders. - Support project management by assisting in communication and timeline completion. Qualifications: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 5+ years of experience in IT operations or network support, with exposure to GSIP and SASE platforms. - Knowledge of network automation tools. - Experience in supplier management, especially with managed services. - Familiarity with SSL certificate management, firewall basics (e.g., Palo Alto), and VPN technology. - Strong background in vendor and intercompany invoicing processes. - Excellent communication, coordination, and documentation skills. Additional Details: At KONE, the focus is on creating an innovative and collaborative working culture that values the contribution of each individual. Employee engagement and sustainability are key areas of focus, with a commitment to ethical business practices. The company encourages participation, sharing of information and ideas, and aims to develop a culture where co-workers trust and respect each other. KONE offers a range of experiences and opportunities to help employees achieve their career and personal goals while promoting a healthy and balanced life.,

Role Overview: As a proactive and results-driven Customer Success & Sales Specialist in enterprise IT software, you will be responsible for managing enterprise-level clients, ensuring high satisfaction, and driving revenue growth. Your role will involve end-to-end client lifecycle management, from on-boarding and retention to up-selling, renewals, and account expansion. You will act as a trusted advisor to C-level stakeholders, owning both the relationship and commercial outcomes. Key Responsibilities: - Own client on-boarding, implementation planning, and smooth deployment of IT software solutions. - Build and maintain strong relationships with key enterprise stakeholders, including decision-makers and end users. - Conduct regular check-ins, training sessions, and performance reviews to ensure value realization. - Track product usage, satisfaction metrics, and drive engagement strategies. - Own revenue targets across assigned accounts, driving upsells, cross-sells, and license expansion. - Lead the entire renewal process, ensuring timely contract closures with strong value positioning. - Collaborate with pre-sales and product teams to develop tailored pitches and solution presentations. - Identify whitespace opportunities and pitch new modules/features based on client maturity and need. - Manage proposal submissions, pricing negotiations, procurement coordination, and final deal closure. - Support RFPs/RFIs and proposal building in collaboration with the technical and presales team. - Ensure accurate CRM reporting, deal pipeline tracking, and revenue forecasting. - Work closely with Product, Delivery, and Support teams to escalate issues and align on client expectations. - Serve as the voice of the customer, sharing actionable feedback to enhance the product roadmap. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. - 2+ years of combined experience in Customer Success, Enterprise Sales, or Solution Consulting for B2B software. - Proven experience managing end-to-end sales cycles and renewals for enterprise clients. - Familiarity with SaaS platforms, enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. - Strong commercial acumen, negotiation skills, and solution selling mindset. - Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms. - Excellent communication and presentation skills; ability to engage C-suite leaders.,

As a Data Centre Remote Technical Support Engineer (L1) at NTT DATA, your role involves providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your responsibilities include: - Maintaining the support process and handling support requests according to procedures. - Using service assurance software and tools to investigate and diagnose problems, collect performance statistics, and create reports. - Identifying and resolving problems following agreed procedures. - Performing defined tasks to monitor service delivery against service level agreements. - Analyzing service records regularly to identify actions required to maintain or improve service levels. - Prioritizing and diagnosing incidents according to agreed procedures. - Investigating causes of incidents and seeking resolution. - Escalating unresolved incidents and providing service recovery. - Documenting and closing resolved incidents according to agreed procedures. - Maintaining secure, accurate, and current configuration on configuration items (CIs). - Applying tools, techniques, and processes to track, log, and correct information related to CIs. - Investigating and identifying the root cause of incidents remotely and assisting with the implementation of remedies and preventative measures. To thrive in this role, you need to have: - Working knowledge of technical documentation. - Knowledge of management agent concepts, redundancy concepts, and remote console architecture. - Knowledge of vendor technologies such as Cisco, EMC, Dell Avaya, etc. - Customer service orientation and pro-active thinking. - Problem-solving skills with a high level of drive and self-organization. - Good attention to detail. - Good analytical and logical thinking. - Excellent spoken and written communication skills. - Ability to work well with others and in groups with colleagues and stakeholders. Academic qualifications and certifications required: - Bachelor's degree or equivalent in Information Technology or Computing or a related field. - Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC (e.g., CCNA (DC)). Required experience: - Entry-level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking, and IT infrastructure. - Entry-level experience in technical support to clients, diagnosis, and troubleshooting. - Entry-level experience providing remote support in Data Centre technologies. Workplace type: On-site Working About NTT DATA: NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. They are committed to accelerating client success and positively impacting society through responsible innovation. NTT DATA is one of the world's leading AI and digital infrastructure providers, with capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. NTT DATA offers consulting and industry solutions to help organizations and society move confidently into the digital future. As a Global Top Employer, NTT DATA has experts in more than 50 countries and provides clients with access to an ecosystem of innovation centers and partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer (Note: The section "Third parties fraudulently posing as NTT DATA recruiters" has been omitted as it is not relevant to the job description.),

Role Overview: As a Network Engineer at Capgemini, you will have the opportunity to work on cutting-edge technology solutions and play a crucial role in shaping the future of networking for leading organizations around the world. Your responsibilities will include: Key Responsibilities: - Demonstrating proficiency in networking fundamentals such as IP subnetting, switching, routing, and security concepts. - Utilizing strong fault isolation and resolution skills in switching (Cisco Catalyst/Nexus) and dynamic routing (Cisco ISR). - Being proficient in SD-WAN technologies (Cisco, Fortinet) and experienced in F5-LTM load balancer operations including iRule and certificate management. - Having experience with Cisco Firewalls and Cisco ISE for endpoint compliance and access control. Qualifications Required: - 4-12 years of experience with Cisco WLAN, Wireless LAN Controllers (WLC), and Access Points, along with familiarity with wireless upgrade and implementation procedures. - Experience in SD-WAN technologies, especially Fortinet SDWAN and FortiAnalyzer. - The ability to design and implement secure network architectures including firewalls, VPNs, IDS/IPS, firewall policies, security roles, and segmentation. - Strong experience with F5-LTM for troubleshooting and operational support. - Skills in managing secure remote access solutions including VPN, device profiling, and posturing. About Capgemini: At Capgemini, you will love working on next-gen network architectures such as SD-WAN, Zero Trust, SASE, and cloud-native networking. You will have the opportunity to collaborate with global clients across industries, implementing enterprise-grade solutions using tools like Cisco, Juniper, Fortinet, Palo Alto, and AWS/Azure networking. Additionally, clear career progression paths from L2 support to architecture and consulting roles will be available to you. You will be part of mission-critical projects that secure and optimize networks for Fortune 500 clients, all while thriving in a diverse, inclusive, and respectful environment that values your voice and ideas. Working in agile, cross-functional teams will present opportunities for you to lead and mentor. Capgemini is a global business and technology transformation partner, committed to helping organizations accelerate their transition to a digital and sustainable world. With a team of over 340,000 members in more than 50 countries, Capgemini has a strong heritage and is trusted by clients to deliver end-to-end services and solutions using cutting-edge technologies. Join Capgemini to unlock the value of technology and make a tangible impact on enterprises and society.,

Role Overview: As an Enterprise Services Provisioning, Testing, and Migration Engineer in the Global Clients/Customers Role, your primary responsibility will be to provision, configure, and troubleshoot access networks and services for enterprise customers. You must have a strong technical foundation in Carrier Ethernet, IP routing, and switching. Additionally, you will be expected to manage escalations, support field engineers, adhere to agile delivery processes, communicate effectively with stakeholders, and be flexible to work in secure environments or shifts. Key Responsibilities: - Provision and configure access networks manually and through automation tools. - Collaborate with relevant workgroups to ensure network performance improvement, platform consolidation, and minimal impact on end users during Outages & Migration activities. - Identify and resolve network provisioning failures, recommend corrective actions, and support field engineers for commissioning new services. - Optimize provisioning processes for agile and timely delivery. - Manage escalations within the team and maintain clear communication with stakeholders. - Conduct throughput and performance testing using tools like Wireshark and Geoprove. - Troubleshoot enterprise voice provisioning issues and assist in migrations with minimal service interruptions. - Engage with global customers, providing regular updates on provisioning and testing. - Work closely with cross-functional teams to deliver end-to-end enterprise network solutions. - Ensure compliance with workplace health and safety (WHS) policies. Qualifications Required: - Strong expertise in Carrier Ethernet, IP management, routing, and switching. - Proficiency in networking protocols such as VLAN encapsulation, MPLS, L2/L3 VPN, BGP, OSPF, Static Routing, and IPv4/IPv6. - Experience with various Vendor platforms, Transmission systems, and Network management system applications such as Huawei U2000, Cisco EPM, Nokia NFM, and TeMIP. - Hands-on experience with access aggregates Cisco ASR, Juniper, Huawei, IP access routers CISCO NCS540, ASR903, and enterprise voice switching and provisioning tools. - Excellent troubleshooting skills and experience with packet tracing and analysis tools like Wireshark and Geoprove. Additional Company Details: You may be required to work shift hours, including in secure rooms if necessary. Adapting to flexible time schedules and the ability to work independently are preferred qualifications for this role. Effective verbal and written communication skills, along with a "Can-do" attitude, excellent time management, and multitasking capabilities are also essential. In addition, workplace health and safety responsibilities include actively contributing to maintaining a safe and compliant workplace and adhering to all WHS standards.,

As a Social Media Content Creator, you will play a crucial role in producing engaging and original content across various platforms. Your responsibilities will include planning, creating, and publishing high-quality content for digital channels such as social media, blogs, YouTube, and the website. You must have a keen eye for detail and be able to align the content with our brand voice and objectives. Key Responsibilities: - Plan, produce, and publish high-quality content for digital channels. - Write compelling copy for captions, scripts, blog posts, and product descriptions. - Capture and edit photos and videos for brand use. - Stay updated on trends, hashtags, and platform best practices. - Monitor content performance, analyze analytics, and adjust strategy accordingly. - Maintain a content calendar and meet production deadlines. - Repurpose content into different formats to maximize reach. Requirements: - Proven experience as a Content Creator, Copywriter, Videographer, or similar role. - Strong writing and storytelling skills. - Proficiency in content creation tools such as Canva, Adobe Creative Suite, CapCut, Premiere Pro, DaVinci software. - Basic photography and video editing skills. Preferred Qualifications: - Experience with influencer marketing, brand partnerships, or community management. - On-camera presence or voiceover skills (if applicable to the role). - Knowledge of social media advertising and analytics tools like Meta Business Suite. In addition to the primary responsibilities, the company offers competitive salary/revenue-sharing opportunities, creative freedom to explore new content ideas, growth opportunities with a fast-growing channel, and exposure to a wide audience for brand collaborations. Benefits: - Cell phone reimbursement. - Internet reimbursement. - Leave encashment. Experience: - Video editing: 1 year (Preferred). - Content creator: 1 year (Preferred). - Total Work: 1 year (Preferred). Language: - English (Preferred). Location: - Tiruppur, Tamil Nadu (Preferred). Work Location: In person. (Note: The additional details of the company were not specified in the provided job description.),

You will be joining a global organization that highly values the contributions of each employee and is committed to fostering a sense of belonging for everyone. The rapid evolution of technology and society in our industry necessitates equipping employees with diverse opportunities and empowering them with a wide range of skills. As an Accounts Receivable Professional at our Enterprise software division, Hexnode, you will play a crucial role in simplifying how people work. To excel in this position, you should be a skilled and thorough researcher with excellent communication and record-keeping skills. Being detail-oriented, organized, and self-motivated with strong math and computer abilities will be essential for success. **Key Responsibilities:** - Processing, verifying, and posting receipts for products sold or services rendered. - Researching and resolving account discrepancies. - Processing and recording transactions. - Obtaining information from other departments to ensure accurate and complete records in accounts receivable ledgers and journals. - Performing administrative and clerical tasks such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts. **Qualifications Required:** - Bachelor's degree in Accounting, Finance, or a related field. - 1-3 years of work experience in a similar field. - Experience in International Voice Processing. - Strong math, typing, and computer skills (MS Excel, MS Word), especially with bookkeeping software. - Excellent communication, research, problem-solving, and time management skills. - High level of accuracy, efficiency, and accountability. - Attention to detail. - Ability to build relationships with clients and internal departments.,

As a Head of Customer Support at Document360, your role is crucial in shaping the customer support strategy and operations to ensure delightful and proactive experiences for customers. Here's what you will be responsible for: **Key Responsibilities:** - **Strategic Leadership:** - Define and execute the global customer support strategy aligned with company growth goals. - Set a long-term vision, establish scalable processes, and align support KPIs with business outcomes. - Implement a ticket deflection strategy utilizing AI, automation, and self-service experiences. - Promote AI-driven customer experiences like AI agents, auto-suggested answers, intent recognition, and AI search. - Enhance self-service adoption by creating frictionless knowledge base journeys. - **Team Building & Leadership:** - Establish, lead, and mentor a world-class support organization including Tier 1 to Tier 3 and escalation teams. - Cultivate a culture of accountability, empathy, and continuous improvement. - Scale hiring, training, and career development for support managers and specialists. - **Operational Excellence:** - Develop and refine support processes, SLAs, and escalation protocols continuously. - Monitor KPIs such as CSAT, NPS, FRT, ART, and resolution rates to optimize performance using data. - Utilize automation, self-service, and AI-driven tools to decrease ticket volumes and enhance efficiency. - **Customer Advocacy:** - Represent the voice of the customer internally to ensure customer pain points influence product roadmaps. - Foster strong relationships with enterprise customers, particularly during escalations and renewals. - **Technology & System:** - Manage the support tech stack including CRM, helpdesk, live chat, analytics, and knowledge management tools. - Promote Document360 internally by integrating it into the support workflow. - **Cross-functional collaboration:** - Collaborate with Product, Success, and Sales teams to ensure a seamless end-to-end customer journey. - Provide insights to GTM teams regarding customer sentiment, support trends, and feature adoption. - **Financial & Resource Management:** - Manage the departmental budget effectively by balancing cost efficiency with high-quality support. - Justify investments in tools, automation, and training based on measurable ROI. **What we're looking for:** **Must-have experience:** - 10-15+ years in customer support/experience leadership in SaaS with at least 5 years in a senior leadership role. - Proven track record of scaling global support teams in a high-growth B2B SaaS environment. - Strong operational expertise in support metrics, escalation management, and process design. - Demonstrated experience in enterprise-level support for Fortune 1000/large-scale B2B accounts. - Proficiency in support tools like Zendesk, Freshdesk, Salesforce Service Cloud, or equivalent. **Skills & Traits:** - Strategic thinker with strong execution capability. - Exceptional communicator and relationship builder internally and externally. - Data-driven decision-maker with analytical rigor. - Empathetic leader who inspires trust and drives accountability. - Passion for customer experience and building scalable, customer-first operations. **Equal Opportunities:** Kovai.co is dedicated to creating a diverse workforce that promotes a culture of respect and belonging for all individuals. We are committed to providing equal opportunities for everyone to pursue a successful career without discrimination.,

In this role at EY, you will have the opportunity to craft a career that aligns with your uniqueness. You will be supported by a global network, inclusive culture, and cutting-edge technology to help you realize your full potential. Your distinctive voice and perspective are essential in contributing to EY's continuous improvement and building a better working world for all. - Consistently deliver high-quality client services and effectively manage client expectations. - Drive the delivery of top-notch work products within specified timeframes and budget constraints. - Cultivate long-term relationships with clients and internal EY stakeholders. - Showcase deep technical expertise in various project phases, such as problem definition, diagnosis, technical design, and deployment of SAP GRC AC solutions. - Assist in selecting and customizing approaches, methods, and tools to enhance service offerings. - Stay informed about market trends, competitor activities, EY products, and service lines. - Build positive relationships with clients to ensure exceptional service delivery. - Identify opportunities to enhance engagement profitability. - Foster productive relationships with clients and onsite personnel. - Support business development initiatives and account management under the guidance of leadership. - Participate in team performance reviews, recruitment activities, and cross-training efforts as needed. - Maintain a continuous educational program to enhance personal skills and those of team members. - More than 3 years of experience in Technology Consulting. - Over 3 years of hands-on experience in Managed Services projects, supporting all suites of SAP GRC Access Control 10.x/12.0. - Strong understanding of business processes, controls framework, compliance, regulations, and segregation of duty concepts in an SAP ERP Environment. - Experience in end-to-end delivery of Enterprise SAP GRC 10.0/10.1/12 solutions, focusing on SAP GRC Access Control components. - Proficiency in SAP landscape, transports system, version compatibility concepts, and automation in GRC access controls. - Knowledge of integrating Service Now, SailPoint, or other Identity Management products with SAP GRC. - Familiarity with Cloud solutions like Success Factors, ARIBA, IBP, CALM, and experience in developing functional specifications for custom developments/enhancements in SAP GRC Access Control. - Hands-on experience with specific SAP GRC Suite components, such as Access Request Management, Access Risk Analysis, Emergency and Access Management, Business Role Management, and User Access Review. - Ability to troubleshoot and resolve issues related to Access Requests and Segregation of Duties (SoD), along with handling GRC workflows using MSMP and BRF+. - Proficiency in GRC ruleset maintenance, GRC master data setup, and SOD remediation activities. - Knowledge of ITGC and logical access review/assessments, change management configurations, and assessment of ITGC controls against leading practices.,

As an Enterprise Services Provisioning, Testing, and Migration Engineer at Tata Communications, you will play a crucial role in provisioning, configuring, and troubleshooting access networks and services for enterprise customers. Your technical expertise in Carrier Ethernet, IP routing, and switching will be essential in managing escalations, supporting field engineers, and ensuring agile delivery processes. Additionally, your ability to work in secure environments or shifts will be key to your success in this hands-on role. **Key Responsibilities:** - Provision and configure access networks manually and through automation tools. - Identify and resolve network provisioning failures, determining root causes and recommending corrective actions. - Support field engineers remotely for commissioning new services. - Perform throughput and performance testing using tools like Wireshark and Geoprove. - Engage with global customers, providing regular updates on provisioning and testing. - Work closely with cross-functional teams to deliver end-to-end enterprise network solutions. - Ensure compliance with workplace health and safety (WHS) policies. **Required Skills and Experience:** - Strong expertise in Carrier Ethernet, IP management, routing, and switching. - Proficiency in networking protocols such as VLAN encapsulation, MPLS, L2/L3 VPN, BGP, OSPF, Static Routing, and IPv4/IPv6. - Experience in working on various Vendor platforms and Network management system applications. - Hands-on experience with packet tracing and analysis tools like Wireshark and Geoprove. - Certifications: CCNA/CCNP. - Effective verbal and written communication skills. - Adaptability to flexible time schedules and the ability to work independently. This role at Tata Communications will challenge you to utilize your technical skills and collaborate with global teams to ensure seamless enterprise network solutions. Your dedication to workplace health and safety standards and willingness to work in Australian Business Hours will play a vital role in the success of our team.,

As a Marketing & Content Strategy Specialist, you will be responsible for developing and executing integrated marketing communication strategies for various financial products and services. Your role will involve creating compelling, on-brand content for brochures, websites, blogs, email campaigns, whitepapers, video scripts, and more. You will also optimize content for SEO and ensure consistency across all customer-facing channels. It will be crucial for you to monitor financial industry trends, competitor messaging, and market insights to refine communication approaches. Your responsibilities will include: - Leading Public Relations & Brand Management initiatives such as writing and distributing press releases, managing media inquiries, and securing media coverage. - Building strong relationships with financial and business media, journalists, and key industry influencers. - Positioning company leadership as thought leaders through interviews, bylines, speaking opportunities, and executive communication. In the realm of Digital, Social & Influencer Marketing, you will be involved in planning and managing social media content calendars and influencer marketing campaigns to enhance brand awareness and engagement. Collaboration with digital teams to align messaging across paid, earned, and owned media will be essential. You will also analyze performance data and adjust communication strategies for impact and reach. Your role will also encompass responsibilities related to Event Campaigns & Internal Communication, such as developing communication strategies and content for product launches, webinars, client events, and internal initiatives. Collaboration with event teams on messaging, promotional materials, and campaign execution will be crucial. Supporting internal communication efforts to ensure messaging consistency and alignment with corporate goals will also be part of your responsibilities. In maintaining Brand Voice & Governance, you will play a vital role in upholding brand tone, messaging consistency, and visual identity across all communication touchpoints. Collaboration with compliance and legal teams to ensure content adherence to financial regulations and brand standards will be crucial. Working closely with design, product, and marketing teams to deliver cohesive campaigns will also be a key responsibility. **Qualifications:** - Bachelor's degree in Marketing, Communications, Journalism, Business, or a related field. - 3-5 years of experience in PR and marketing communications, preferably in financial services, fintech, banking, or asset management. - Strong understanding of financial products and the regulatory environment impacting marketing communications. - Exceptional writing and editing skills; ability to simplify complex financial topics for a wider audience. - Experience in SEO, content marketing, influencer management, and campaign execution. - Proficiency in CMS, CRM, analytics, and social media management tools. - Strong project management and cross-functional collaboration skills. The job type for this role is Full-time, Permanent. **Benefits:** - Health insurance - Leave encashment - Provident Fund - Work from home Please note that the work location for this position is in person.,