engagement-auditor-jobs-in-hassan, hassan

3,638 Engagement Auditor Jobs in Hassan

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posted 2 months ago
experience1 to 6 Yrs
Salary2.0 - 3.5 LPA
WorkRemote
location
Bangalore, Chennai+7

Chennai, Noida, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi

skills
  • communication skills
  • crm management
  • recruitment
  • kpi monitoring
  • quality audit
  • bpo non voice
  • kpi reports
  • kpi analysis
  • bpo operations
Job Description
Logix Incorporation is delighted to offer a rewarding career opportunity for the position of Quality Analyst. Position Details: - Working Hours: 10.5 hours per day, 6 days a week- Salary: To be discussed after your interview and performance evaluation. Location: Work from Home (Remote) Job Description: The Quality Analyst / Quality Auditor is responsible for ensuring high-quality standards in call center operations by auditing calls, monitoring lead conversion ratios, verifying lead disposition/tagging accuracy, and providing constructive feedback to agents. This role focuses on enhancing overall campaign quality, adherence to company SOPs, and improving performance outcomes. Key Responsibilities: Call Auditing: - Review calls to ensure compliance with company standards, processes, and professionalism. Lead Conversion Monitoring: - Track and analyze lead conversion rates to assess performance. - Verify the accuracy of lead disposition and tagging. Feedback Management: - Provide constructive feedback to agents based on audit findings. - Share detailed performance reports with management. SOP Compliance: - Ensure agents follow approved processes, guidelines, and scripts during calls. Professionalism Evaluation: - Assess call quality for key factors, including clarity, tone, and customer engagement. Reporting: - Maintain comprehensive records of audits, conversion analyses, and feedback reports. - Prepare detailed reports on campaign performance and quality metrics. Training Support: - Identify training needs based on agent performance gaps. - Assist in the development of skills to improve agent performance. . Continuous Improvement: - Proactively suggest process improvements to enhance quality and efficiency. - Stay updated on industry best practices to implement innovative quality strategies. Collaboration: - Work closely with cross-functional teams to implement quality initiatives and meet organizational goals. Ad-hoc Audits: - Conduct additional audits as needed. - Participate in special projects or quality improvement campaigns. Required Skills & Qualifications: - Comprehensive knowledge of call center operations and quality assurance processes. - Strong attention to detail and analytical skills. - Proficiency in using CRM and lead management systems. - Excellent communication, interpersonal, and reporting skills. Preferred Qualifications: - Proven experience in a Quality Assurance or call auditing role within a call center environment. - Certification in Quality Assurance or a related field is a plus. If you are interested in this opportunity, please submit your resume to kabirhaldar4444@gmail.com. For any inquiries or to express your interest via WhatsApp, please contact 8448399673. Include "Quality Analyst - [Your Name]" in your message. We are excited to potentially welcome you to the team and look forward to reviewing your application. Best regards,Logix Incorporation
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posted 2 weeks ago
experience20 to 22 Yrs
location
Karnataka
skills
  • Delivery Management
  • DevOps
  • Docker
  • Kubernetes
  • Ansible
  • Jenkins
  • JIRA
  • Confluence
  • GitHub
  • Ant
  • Maven
  • Terraform
  • DevSecOps
  • Observability
  • AWSAzure Cloud
  • InfrastructureasCode IaC
  • CICD pipelines
  • GitOps workflows
  • Chaos engineering
  • Resilience testing
Job Description
**Job Description:** As an Engagement Delivery Lead with 20 to 21 years of experience in Delivery Management, your role will involve overseeing project delivery to ensure alignment with client expectations and company standards. You will be responsible for leading project teams, monitoring progress, managing budgets, and fostering a culture of continuous improvement and innovation within the team. Your expertise in Delivery Management will guide project success and contribute to the company's growth and societal impact. **Key Responsibilities:** - Lead the planning and execution of complex projects for timely delivery and client satisfaction. - Provide guidance and support to project teams to achieve milestones. - Ensure alignment of project goals with client expectations and company objectives. - Monitor project progress and implement corrective actions as needed. - Coordinate with stakeholders for seamless communication and collaboration. - Manage project budgets to meet financial objectives. - Develop and maintain project documentation including plans, reports, and risk assessments. - Conduct regular project reviews to identify areas for improvement and implement best practices. - Provide technical expertise in Delivery Management to guide project teams. - Drive adoption of new technologies and methodologies for enhanced project outcomes. - Collaborate with cross-functional teams to leverage diverse skills and perspectives. **Qualifications:** - Strong background in Delivery Management with 20 to 21 years of experience. - Excellent leadership and team management skills. - Strong problem-solving and decision-making abilities. - Proficiency in project management tools and methodologies. - Proven track record of successful project delivery in a similar role. - Excellent communication and interpersonal skills. (Note: Additional details about the company were not provided in the job description),
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posted 2 weeks ago
experience1 to 5 Yrs
location
Karnataka
skills
  • WordPress
  • HTML
  • PHP
  • CSS
  • Bootstrap
  • JavaScript
  • jQuery
  • MySQL
  • Search Engine Optimization SEO
  • Security Protocols
  • Digital Engagement
  • Social Media Outreach
  • Website Performance Optimization
  • Accessibility Standards
Job Description
As a Digital Engagement and Website Management Specialist at BananaIP Counsels, your primary responsibilities will include: - Development, maintenance, and updates to the BananaIP website, including portals and social media platforms. - Support for the Intellectual Property Management System. - Providing accessibility assistance and support. - Formatting and processing various documents. - Ensuring compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 and subsequent updates for websites, systems, and documentation. - Execution of additional tasks as delegated by the firm. To excel in this role, you should have a minimum of one (1) year of experience in WordPress website creation and management. Additionally, the technical qualifications required for this position are: - Proficiency in the use of WordPress Content Management System (CMS) and its core functionalities. - Comprehensive knowledge and practical application of WordPress themes and plugins. - Skills in HTML, PHP, CSS, Bootstrap, JavaScript, and jQuery. - Experience with MySQL or similar database systems. - Expertise in Search Engine Optimization (SEO), website performance optimization, including enhancing page load times, and implementing security protocols. - Proficiency in digital and social media outreach and engagement strategies. - Familiarity with accessibility standards, specifically the WCAG 2.1 guidelines and beyond. If you are interested in this role, please submit your resume and relevant work samples to hr@bananaip.com with the subject line: WP Opening. We are excited to review your application for this pivotal role within our team.,
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posted 3 weeks ago
experience1 to 6 Yrs
location
Bangalore, Karnataka
skills
  • LD
  • Business Analysis
  • Project Management
  • LMS
  • Qualtrics
  • Reporting
  • Data analysis
  • Employee Sentiment
  • Docebo
  • Super Admin capabilities
  • Employee survey
  • Engagement platforms
  • API integrations
  • AI
Job Description
You have a minimum of 6+ years of experience in Learning & Development (L&D) and Employee Sentiment. Additionally, you should have at least 1 year of experience in business analysis or project management, along with a Bachelor's Degree or equivalent experience. Key Responsibilities: - Possess expertise in Learning Management Systems (LMS), particularly Docebo, and demonstrate advanced proficiency with Super Admin capabilities. - Manage the administration of employee survey or engagement platforms, such as Qualtrics, which would be considered a significant advantage. - Demonstrate a proven ability to handle sensitive data with confidentiality and integrity. - Exhibit exceptional written, verbal, and interpersonal communication skills, with the capability to translate technical concepts for non-technical audiences. - Preferably have experience with API integrations and utilizing Artificial Intelligence (AI) to improve reporting and data analysis. Qualifications Required: - Minimum of 6+ years of experience in Learning & Development and Employee Sentiment. - At least 1 year of business analysis or project management experience. - Bachelor's Degree or equivalent experience. - Expertise in LMS, including Docebo, and advanced proficiency with Super Admin capabilities. - Experience with the administration of employee survey or engagement platforms, such as Qualtrics, is a significant plus. - Proven ability to handle sensitive data with confidentiality and integrity. - Exceptional written, verbal, and interpersonal communication skills. - Experience with API integrations and applying AI to enhance reporting and data analysis is preferred.,
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posted 1 week ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Management reporting
  • Restructuring
  • Risk advisory
  • Remodeling
  • Valuations
  • Capital structuring
  • Business analysis
  • Corporate finance
  • Stakeholder management
  • Assurance
  • Analytical MIS
  • Business efficiency mapping
  • Business structuring
  • Reorganizations
  • Management frameworks
  • Investing methodologies
  • Control systems
  • Modelling
  • Deal collateral preparation
  • Synergy analysis
  • Clientfacing experience
  • Delivery team experience
  • Finance projects
  • Efficiency measurements
Job Description
In this role, you will have the opportunity to work within a team of 2-3 colleagues and play a vital part in solving problems for clients. Your responsibilities will include analyzing the business, diagnosing problems, evaluating root causes, developing solutions, simulating outcomes, creating achievable plans, setting milestones, executing plans, and reporting results regularly. Key Responsibilities: - Management reporting & Analytical MIS - Business efficiency & effectiveness mapping - Business structuring, restructuring, and reorganizations - Instituting management frameworks or new tools & techniques - Developing efficiency and performance improvement measures - Investing methodologies, risk advisory & control systems 50% of your time will be dedicated to Investment Banking and M&A. Your tasks will involve analyzing businesses, identifying opportunities, determining business value, developing go-to-market strategies, creating financial models, evaluating funding scenarios, selecting the right investors for deals, and participating in deal-making activities such as negotiations, valuation, and deal structuring. Key Responsibilities: - Modelling/ remodeling businesses to unlock growth potential - Preparation of deal collateral including detailed financial models and investor information memorandums - Performing valuations and benchmarking against comparators - Capital structuring and providing negotiation inputs to stakeholders - Identifying investor thesis, mandate research, and fund strategy - Synergy analysis or post-transaction fitment analysis Qualifications Required: - Experience in a client-facing & delivery team from Big5, Consulting firms like MBB, Oliver Wyman, Parthenon, A&M, Investment banking firms, boutique investment banking firms, or VC/PE firms - Exposure to finance and management projects such as Advanced FP&A, Founders Office, Chief of Staff, Management Reporting - Roles involving financial or business analysis, corporate finance/business finance, management reporting/stakeholder management, assurance or risk advisory, and efficiency measurements/assessment (Reference: iimjobs.com),
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posted 2 weeks ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Analytical skills
  • Performance Management
  • Employee Engagement
  • Talent Acquisition
  • Data management
  • Descriptive analytics
  • Data visualization
  • Project management
  • Interpersonal skills
  • HR Analytics
  • Human Resources
  • Critical thinking
  • Communication skills
  • Technology savvy
  • Excel
  • PowerPoint
  • Tableau
  • Business Insights
  • Workday
  • SharePoint
  • Datadriven insights
  • Talent practices
  • Metrics
  • reporting
  • Strategic mindset
  • Quantitative methods
  • Qualitative methods
  • MS Office skills
  • LMS systems
  • HCM systems
Job Description
As a People Analytics and Engagement Insights Specialist at Momentive, you will play a crucial role in utilizing data-driven insights to inform decision-making related to talent practices such as Talent Development, Performance Management, Employee Engagement, and Talent Acquisition. Your responsibilities will involve collaborating with key stakeholders to standardize Talent KPIs, develop operating rhythms across HR functions, and ensure strategic alignment of program objectives for positive ROI. Additionally, you will be tasked with seeking opportunities for improvement based on employee feedback and industry trends. Your key responsibilities will include: - Partnering with stakeholders to establish and monitor a comprehensive employee engagement and experience strategy aligned with Momentive's business goals - Leading the implementation of employee engagement goals through collaboration, learning, development, and measurable outcomes - Managing candidate and employee net promoter surveys to gather insights for fostering a positive employee experience and increasing retention and engagement - Using quantitative and qualitative methods to drive innovative Talent Management solutions and support ongoing reporting for HR and business leadership Qualifications required for this role are: Basic Qualifications: - University degree in Human Resources, Industrial/Organizational Psychology, Business Administration, Data Science, or related field - 5+ years of experience in Employee Engagement, HR Analytics, or Human Resources, with expertise in data analysis and reporting - 2+ years of experience in employee engagement analytics and collaborating on cross-functional projects - Strong critical thinking, communication, and adaptability skills, with proficiency in MS Office, Excel, and PowerPoint Preferred Qualifications: - Experience driving cultural change in a global organization and familiarity with Workday and SharePoint Momentive offers competitive total rewards and development programs, fostering an inclusive culture and providing diverse career opportunities. As part of the Momentive team, you will have the opportunity to contribute to sustainable solutions that make a meaningful impact across various industries. Join Momentive to be part of a brighter future and unleash your full potential in a dynamic work environment.,
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posted 1 week ago

Client Engagement Associate

Desirous Global Consulting
experience1 to 5 Yrs
location
Bangalore, Karnataka
skills
  • Client Engagement
  • Customer Engagement
  • Relationship Management
  • Sales
  • Healthcare
  • Physiotherapy
  • Social Media Management
Job Description
As a Client Engagement Associate at our company, you will have a crucial role in the onboarding process of clinics, hospitals, and corporate partners for our innovative home physiotherapy solutions within the B2B2C model. Reporting to the Sales Lead, your main responsibility will be to identify, engage, and convert medical institutions and corporate partners who align with our vision for healthcare transformation. Additionally, you will be instrumental in maintaining and nurturing relationships with these partners. **Roles and Responsibilities:** - Convert customers into HealthFlex plan, either physically (treating physician's clinic/center) or digitally (through calls). - Engage with customers to intervene and improve compliance and adherence to the prescribed protocols. - Collaborate with customers and treating physicians to evolve the exercise protocols fortnightly, aiming to enhance customer retention and satisfaction. - Support in managing social media accounts and engaging with followers. - Provide comprehensive patient assessments and create tailored exercise prescriptions. **Qualifications Required:** - Bachelor's degree in a related field. - 1-3 years of experience in customer engagement or client relations within the healthcare industry would be advantageous. This company is dedicated to transforming healthcare through innovative solutions and values strong relationships with its partners.,
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posted 1 week ago

Associate Fundraising & Corporate Engagement

Ishanya India Foundation (IIF)
experience1 to 5 Yrs
location
Bangalore, Karnataka
skills
  • Project management
  • Fundraising
  • Networking
  • Budgeting
  • Networking
  • Client retention
  • Project implementation
  • Monitoring
  • Assessment
  • Donor Relation
  • Corporate Comm
  • Writing funding proposals
  • Marketing strategies
  • Event organization
Job Description
Role Overview: You will be joining our team as a Fundraising and Corporate Engagement Associate, where your primary focus will be on building relationships with potential donors and clients across various sectors. Your responsibilities will include conducting research on fundraising opportunities, writing funding proposals, preparing budgets, and implementing marketing strategies to raise awareness about Disability & Neurodiversity. Additionally, you will be involved in organizing non-profit events, networking with stakeholders, and assisting in the implementation and assessment of funded projects in urban and rural communities. Key Responsibilities: - Conducting research on fundraising opportunities - Writing funding proposals and engaging with potential donors - Writing, submitting, and uploading reports as required - Preparing budgets - Coming up with creative ways to raise awareness about Disability & Neurodiversity - Implementing a variety of marketing strategies and promotional campaigns - Organizing and attending non-profit events and networking with relevant stakeholders - Establishing & maintaining good relationships with CSR divisions of Indian & Multi-National companies, members of the public, and the media - Retaining current clients - Assisting with the implementation, monitoring, and assessment of funded projects in urban and rural communities Qualifications Required: - Bachelor's degree in commerce, Social work, or a related field (preferably a master's degree) - Minimum 1-2 years of experience with writing proposals, resource utilization reports, project planning & budgeting - Sound knowledge of the development sector & Non-profit/NGO space in India - Sound knowledge of the disability sector - Existing connections with CSR divisions of leading Indian & multi-national companies - Direct experience in fundraising in a previous organization - Excellent written, verbal, and telephonic communication skills - Well organized, proactive, and has the ability to inspire others,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Karnataka
skills
  • stakeholder engagement
  • time management
  • MS Word
  • Excel
  • PowerPoint
  • Visio
  • SOX design documents
  • audit testing
  • internal control effectiveness
  • remediation plans
  • US SarbanesOxley controls
  • GRC tools
Job Description
You will be working as a SOX Internal Auditor at NCR VOYIX Corporation, a leading global provider of digital commerce solutions for retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with a workforce of approximately 16,000 employees in 35 countries, NCR VOYIX has been a global leader in consumer transaction technologies for nearly 140 years. **Key Areas of Responsibilities:** - Develop and/or update SOX design documents such as flowcharts, risk and control matrices, and process narratives. - Review business process and walkthrough documentation for key in-scope business processes like OTC, RTR, PTP, HTR, Inventory, PPE, etc. - Develop and/or update testing attributes for existing and new key SOX business process controls. - Conduct audit testing to validate internal control effectiveness. - Discuss fact-based SOX testing findings with control owners and the SOX Compliance team. - Draft SOX controls test results summarizing testing objectives, procedures, findings, and remediation plans. - Collaborate with the SOX Compliance team and stakeholders in remediating control failures. - Utilize technology and tools for continuous learning, innovation, and sharing knowledge with the Internal Audit SOX team. - Seek, develop, and present ideas for implementing best practices in business units. - Strengthen working relationships with stakeholders and engage them in control ownership. - Participate in progress reporting meetings, special projects, and assignments as requested. - Adhere to ethical standards, maintain confidentiality of sensitive information, and meet deliverable deadlines. - Work with external auditors on test plans for reliance of SOX controls and direct assistance work. - Participate in ongoing training to enhance knowledge and skills. **Education and Experience Qualifications:** - 3-5 years of professional experience in accounting, finance, or IT. - Experience in testing US Sarbanes-Oxley controls is required. - Bachelor's or master's degree in accounting, finance, business administration, Information Systems, or related disciplines. - Preferred certifications: CIA, CPA, ACCA, and/or CISA. - Proficiency in MS Word, Excel, PowerPoint, and Visio. - Experience with AuditBoard or other GRC tools is preferred. - Proficiency in English, both verbally and in written form, is required. **Additional Company Details:** NCR VOYIX focuses on transforming stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS, and services capabilities. They collaborate with leading retailers, restaurants, and financial institutions worldwide to create exceptional consumer experiences and empower customers to succeed in today's competitive landscape. Please note that offers of employment are subject to meeting the screening criteria applicable to the job.,
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posted 1 week ago
experience3 to 7 Yrs
location
Karnataka
skills
  • customer communication
  • QM
  • Analytics
  • WFM
  • PBX
  • Dialer
  • ACD
  • CTI
  • VoIP
  • Verint consulting
  • customer training
  • IVRVRU
  • Call Center practices
  • WFO Vendor solutions
Job Description
Join us in bringing joy to customer experience at Five9, a leading provider of cloud contact center software, where we bring the power of cloud innovation to customers worldwide. Our team-first culture, rooted in our values, fosters an inclusive environment where employees can thrive and be their authentic selves. As a Workforce Optimization (WFO) Consultant in our Professional Services team at Acqueon Technologies in India, you will be responsible for consultative performance in all areas related to Five9's solutions provisioning, implementation, and deployment of technical and business solutions to clients. You will collaborate with global teammates primarily based in the United States. **Key Responsibilities:** - Deliver software at an Application Consultant/Trainer level for our WEM Vendor suite of products, focusing on Quality Monitoring and Workforce Management initially. Additional experience with Performance Management and Speech Analytics is a plus. - Communicate plans, progress, and updates effectively to internal staff and customer stakeholders. - Articulate the value of Five9's Professional Services through presentations, demonstrations, and discussions with customers and prospects. - Implement and troubleshoot Five9's WEM Vendor on-demand software solutions in various configurations and customer environments. - Understand client requirements and design; formulate Implementation Plans in collaboration with Implementation and Support Teams to meet customers" needs. - Mitigate project risks, proactively recognize challenges, manage changes, and provide contingency plans for customer success. - Enhance customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization. - Develop and deliver customer-facing materials outlining the features and benefits of the QM/QO and WFM related to the WEM Vendor Suite of products. **Key Requirements:** - Experience managing delivery, training, and implementation of Verint WEM solutions. - Strong knowledge of SaaS, Networking, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU, and Call Center practices. - 3-5 years of Verint WEM implementation experience, with a minimum of 3 years in Professional Services or as an application consultant for Workforce Management. - Willingness to travel up to 70%, including some international travel. - Excellent written and verbal communication skills. - BA/BS or equivalent experience. **Key Skills:** - Strong combination of Verint consulting experience, customer training skills, and customer communication skills. - Expertise in developing and maintaining positive relationships with clients. - Strong working knowledge of QM, Analytics, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU, and Call Center practices. - Experience with WFO Vendor solutions. - Self-starter with excellent time management skills and the ability to handle multiple implementation and sales activities simultaneously. At Five9, we embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Join us in our mission to bring joy to customer experience.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Financial Analysis
  • Business Analysis
  • Corporate Finance
  • Management Reporting
  • Stakeholder Management
  • Assurance
  • Risk Advisory
  • Investment Banking
  • Financial Modeling
  • Valuations
  • Market Research
  • Strategy Planning
  • Leadership
  • Communication Skills
  • Analytical Skills
  • Efficiency Measurements
  • Mergers Acquisitions
Job Description
As a member of the team at Prequate Advisory, you will be responsible for working alongside 2-3 colleagues to solve problems for clients in various consulting engagements. Your role will involve analyzing businesses, diagnosing issues, developing solutions, creating actionable plans, and reporting results on an ongoing basis. Additionally, you will participate in Prequate Advisory's Knowledge Initiatives and stakeholder enrichment efforts. In the STRATEGIC FINANCE OFFICE, which will occupy 50% of your time, your responsibilities will include: - Management reporting & Analytical MIS - Business efficient & effectiveness measurement & mapping - Business structuring, restructuring, and reorganizations - Instituting management frameworks or new tools & techniques - Developing efficiency and performance improvement measures - Investing methodologies, risk advisory & control systems In the INVESTMENT BANKING sector, which will account for 40% of your time, you will be involved in: - Modelling/remodeling businesses to unlock their growth potential - Preparation of detailed financial models, investor information memorandums, and investor pitches - Performing valuations and benchmarking For BUSINESS ROADMAP ADVISORY, which will take up 10% of your time, your tasks will include: - Business value identification and strategy - Market entry strategy/India entry strategy/Market research - Value exploitation or augmentation roadmap planning - Metrics and measurements planning You should possess the following qualifications: - Experience in consulting, management advisory, Big4 accounting firms, I-Banking firms, or FP&A teams of startups - Involvement in financial or business analysis/evaluation, corporate finance/business finance, management reporting/stakeholder management, assurance, risk advisory, or efficiency measurements/assessment roles Desirable qualifications include: - Experience in consulting, management advisory, Big4 consulting firms, or I-Banking firms - Involvement in working with client businesses" managements, investment banking, M&A, liaising with investors/networks, efficiency measurements/assessment, strategy offices, chief executive offices, or core research In terms of personality traits, we are looking for individuals who are: - Self-starters/initiative/self-motivated & ambitious - Above average in presentation, communications, excel, and powerpoint skills with high attention to detail - Above average in quantitative analytical skills - Able to work under pressure with a strong presence of mind - Able to work with teams and challenge the status quo - Willing to travel Educational Qualifications: - Professional Qualifications: CA/CFA/CPA/CIMA and/or Management Degree - MBA/MS - FINANCE from a Tier 1 or Tier 2 management school preferably in Finance, General Management, Business Strategy Non-Academic Qualifications: Desirable: Participation/awards/recognitions or achievements in extra-curricular, co-curricular, or academic activities Great to have: Public speaking Please note that no additional details about the company were provided in the job description.,
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posted 4 days ago
experience8 to 12 Yrs
location
Karnataka
skills
  • SolidWorks
  • drafting
  • Hydraulics
  • account management
  • project management
  • team management
  • Inventor modeling
  • Finite Element Analysis FEA
  • international client engagement
  • CAD software
  • design techniques
  • industry standards
  • best practices in design
  • drafting
  • problemsolving
  • verbal
  • written communication
Job Description
Role Overview: You are being sought after as a highly skilled and motivated Team Lead with extensive experience in SolidWorks and Inventor modeling and drafting. It is essential for the ideal candidate to have exceptional communication skills and possess a valid passport. Previous experience in the Heavy engineering and Material handling systems such as scissor lifts, overhead cranes, AGV, or similar Manufacturing industry will be advantageous. Key Responsibilities: - Expertise in Design Engineering or Leadership with hands-on experience in Material handling systems, Heavy engineering, and Hydraulics. - Proficiency in engineering design and calculations with a strong background in Finite Element Analysis (FEA). - Hands-on experience or Knowledge of Finite Element Analysis (FEA) is a must. - Experience in international client engagement and account management. - Utilization of SolidWorks and Inventor for creating detailed 3D models and 2D drawings for various projects. - Mentoring and developing team members" skills in CAD software and design techniques. - Reviewing and assessing design specifications and technical documentation. - Facilitating effective communication within the team and with external stakeholders. Qualifications: - Bachelor's degree in mechanical engineering, Product design, or a related field. - Minimum of 8 years of experience in engineering design and production engineering. - Strong leadership and team management abilities. - Excellent verbal and written communication skills. - Possession of a valid passport for potential international travel. - Strong problem-solving skills and attention to detail. Preferred Skills: - Experience in project management and delivering projects on time. - Familiarity with industry standards and best practices in design and drafting. - Ability to adapt to new technologies and design methodologies. What We Offer: - Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits. - Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements. - Medical Insurance: Includes coverage for employees, parents, and in-laws. - Generous Paid Time Off: Vacation, personal days, and public holidays. - Recognition & Rewards: Performance-based bonuses and employee recognition programs. - Professional Development: Access to training, workshops, and courses. - Employee Assistance Programs: Support for personal or work-related issues. Why Flatworld Solutions Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields. You will have access to competitive salaries and benefits, excellent mentorship, and gain global exposure working with clients in over 50 countries. The company fosters a supportive culture emphasizing continuous learning and work-life balance. You will become part of a tribe of employees with a "whatever it takes" attitude who make things possible. How We Will Help You Grow At Flatworld Solutions, we foster your professional growth through various opportunities like development programs, workshops, mentorship by experienced colleagues, support for continuing education, leadership development programs, and cross-departmental projects. Regular feedback and performance reviews, career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs will ensure your professional advancement. How to Apply Please apply with your updated resume and a brief cover letter. In your cover letter, tell us why you're excited about this role and how your experience aligns with our needs.,
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posted 2 days ago

Client Engagement & Recruiting Lead

Votary Softech Solutions Pvt. Ltd.
experience5 to 10 Yrs
location
Karnataka
skills
  • Client Engagement
  • Recruiting
  • Semiconductor
  • Embedded
  • BSP
  • Firmware
  • Connectivity
  • Android
  • IoT
  • Technical Recruitment
  • Communication
  • Leadership
  • Stakeholder Handling
Job Description
As a Client Engagement & Recruiting Lead in our company, your role will involve managing key customers within the Semiconductor industry and overseeing end-to-end technical hiring processes. You will have the opportunity to lead and mentor a recruiting team specializing in niche semiconductor roles such as Embedded, BSP, Firmware, Connectivity, Android, and IoT. Your responsibilities will include coordinating with client hiring managers to understand technical requirements and ensuring the timely and high-quality delivery of candidates. Additionally, you will be responsible for tracking interviews, pipelines, offers, and onboarding processes while meeting SLA/TAT targets. Your role will also involve resolving client escalations, ensuring strong customer satisfaction, providing market insights, and supporting account growth opportunities. Key Responsibilities: - Act as the primary client contact, managing relationship building, delivery updates, and hiring forecasts. - Lead and mentor a recruiting team specializing in niche semiconductor roles. - Coordinate with client hiring managers to understand technical requirements and ensure timely candidate delivery. - Track interviews, pipelines, offers, and onboarding processes to meet SLA/TAT targets. - Resolve client escalations and ensure high customer satisfaction levels. - Provide market insights and support account growth opportunities. Qualifications Required: - 5-10 years of technical recruitment experience in the semiconductor domain. - Strong communication, stakeholder handling, and leadership skills are essential for this role. Join us in managing premium semiconductor accounts and leading impactful hiring delivery processes.,
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posted 3 days ago
experience4 to 8 Yrs
location
Bangalore, Karnataka
skills
  • Application support
  • Oracle Fusion CX Service cloud
  • Oracle Engagement cloud
  • Performance debugging
  • Oracle Cloud
  • Cloud technologies
Job Description
As an experienced professional with 4 to 8 years of experience in Oracle Fusion CX Service cloud (aka Oracle Engagement cloud) Application support, your role will involve providing L3 and L4 support, as well as performance debugging. It is essential to have a good understanding of Oracle Cloud and other cloud technologies to excel in this position. **Key Responsibilities:** - Provide L3 and L4 support for Oracle Fusion CX Service cloud - Debug performance issues in the application - Stay updated with Oracle Cloud and other cloud technologies **Qualifications Required:** - 4 to 8 years of experience in Oracle Fusion CX Service cloud - Proficiency in performance debugging - Strong understanding of Oracle Cloud and other cloud technologies Kindly note, no additional details about the company were provided in the job description.,
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posted 1 day ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Technology
  • Infrastructure
  • Security
  • ITGC
  • Internal Auditing
  • Accounting
  • CISA
  • CISSP
  • Technical Knowledge
  • IIA
  • CIIA
Job Description
You have an exciting opportunity to join the fast-growing Internal Audit function at the prestigious London Stock Exchange Group (LSEG). LSEG is a diversified global financial markets infrastructure and data business committed to delivering excellent services that meet customer expectations. With extensive experience and a worldwide presence, LSEG plays a crucial role in enabling businesses and economies globally. Role Overview: - As part of a team of auditors, you will play a pivotal role in completing impactful audits and enhancing the control environment. - Proactively engage in audit teamwork, scrums/team meetings, and independently drive audit walkthrough conversations with partners. - Conduct audit testing, deliver work papers, draft issue and report content, and contribute to scoping reviews. - Plan individual audit engagements, identify key risks and controls, and define processes to complete the audit engagement. Key Responsibilities: - Conduct planning of audit engagements, identify key risks and controls, and define processes without precedent. - Test, analyze, and document key business processes, risks, and controls. - Communicate audit results independently and document conclusions from audit work. - Own elements of audit engagements as agreed upon with engagement supervisors. Qualifications Required: - Possess a degree or equivalent, a relevant professional qualification, and proven experience in assurance delivery. - Interest in Technology, Infrastructure, and Security. - Knowledge of Technology/application (ITGC) Technical Knowledge. - Strong communication, writing, and collaboration skills. - Qualifications such as CISA, CISSP, Recognized Internal Auditing (IIA / CIIA), or Accounting Qualification (Part Qualified) would be beneficial. Additional Company Details: LSEG is a leading global financial markets infrastructure and data provider committed to driving financial stability and empowering economies. The culture at LSEG is guided by values of Integrity, Partnership, Excellence, and Change. Working at LSEG means being part of a dynamic organization that values individuality and fosters a collaborative and creative culture. Note: Omitted the benefits and support details mentioned in the job description as they were not specifically requested.,
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posted 5 days ago
experience0 to 4 Yrs
location
Karnataka
skills
  • Verbal Communication
  • Interpersonal Skills
  • Persuasion
  • Negotiation
  • Product Knowledge
  • Adaptability
  • Listening Ability
  • Customer Relationshipbuilding
  • Selfmotivated
  • Proactive
Job Description
As a Customer Engagement & Lead Conversion Executive for our client in the Retail industry, you will play a crucial role in engaging with potential buyers and guiding them through the buying process. Your interactions will directly impact conversions and contribute to the overall business growth. **Key Responsibilities:** - Respond promptly to incoming customer inquiries via phone calls, chat, and CRM tools. - Engage in meaningful conversations to understand customer needs and suggest suitable solutions. - Motivate prospects to schedule and attend visits at assigned Experience Centers. - Generate 80-100 qualified store visits monthly. - Maintain accurate lead information and update statuses within CRM systems. - Collaborate with Retail and Sales teams for smooth handover and improved conversion rates. - Track engagement effectiveness, provide feedback for process improvement, and enhance customer experience. **Required Skills & Attributes:** - Excellent verbal communication, listening, and interpersonal skills. - Strong persuasion, negotiation, and customer relationship-building abilities. - Motivated by targets and comfortable in a fast-paced, high-energy environment. - Suitable for both freshers and experienced candidates with a drive to succeed. - Self-motivated, disciplined, proactive, with strong follow-up habits. - Quick learner of product offerings, adapting communication style to customer needs. In this role, individuals who enjoy interacting with people, influencing decisions, prioritize customer satisfaction, and have a passion for achieving measurable outcomes will thrive.,
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posted 2 days ago

Compliance Auditor

NES Fircroft
experience1 to 5 Yrs
location
Karnataka
skills
  • Compliance
  • Audit
  • Legal
  • Problem Solving
  • Communication
  • Documentation
  • Smartsheet
  • SharePoint
  • CRM
  • Commercial Acumen
  • Tech Proficiency
  • Organisation
  • DetailOriented
  • Process Adherence
  • Independent Worker
  • Onboarding Tools
  • Audit Experience
Job Description
As a Compliance Auditor at NES Fircroft, you will play a crucial role in ensuring that the supply chain and contractor onboarding processes meet the highest legal and operational benchmarks. Your responsibilities will include: - **Audit Execution**: Conduct external audits of suppliers against defined compliance criteria, with a focus on onboarding and legal requirements. - **Corrective Action**: Identify non-compliant placements, recommend corrective actions, and collaborate with Legal, PMO, and Supply Chain teams to implement these actions. - **Follow-Up Audits**: Track the completion of corrective actions and conduct follow-up audits to ensure resolution. - **Process Improvement**: Gather insights from audits and suggest improvements to prevent future non-compliance. - **Stakeholder Engagement**: Build and maintain strong relationships with global teams and external suppliers. - **Data Management**: Maintain accurate compliance databases using tools such as Smartsheet, onboarding checklists, and document trackers. - **Documentation & Reporting**: Document audit findings and produce reports for internal stakeholders. - **Additional Duties**: Support other compliance-related tasks to ensure smooth operations under MSP and 2nd Tier Supplier Programs. In this role, we are looking for individuals who possess the following qualities: - **Legal & Commercial Acumen**: Ability to assess compliance documents using legal and commercial expertise. - **Curious Mindset**: Uses a questioning approach to uncover facts and clarify issues. - **Problem Solver**: Identifies root causes and sources effective solutions. - **Clear Communicator**: Selects the right communication method to ensure clarity and understanding. - **Emotional Intelligence**: Understands stakeholder perspectives and adapts accordingly. - **Analytical Thinker**: Gathers and critiques data from multiple sources before making informed recommendations. - **Judgement & Adaptability**: Applies sound judgement and adapts past experience to current circumstances. **Essential Criteria:** - Experience: 1+ years in compliance, audit, HR, or legal roles. - Legal Understanding: Ability to grasp international employment and legal concepts. - Tech Proficiency: Skilled in Excel, Word, PowerPoint, Outlook. - Communication: Strong written and verbal skills with confident phone/video presence. - Organisation: Excellent time management and prioritisation skills. - Detail-Oriented: High attention to detail and accuracy. - Process Adherence: Quick learner with ability to follow processes consistently. - Documentation: Proven ability to document and file information accurately. - Independent Worker: Works well independently and knows when to escalate. **Desirable Criteria:** - Smartsheet & SharePoint: Experience with database systems and Smartsheet. - CRM & Onboarding Tools: Familiarity with systems like Bullhorn or similar. - Audit Experience: Previous experience in compliance or audit roles. - Education: Bachelors degree or equivalent experience. At NES Fircroft, you can expect an attractive compensation package, a flexible work environment, opportunities for career growth, a fun culture with regular team events, a generous leave policy, and health & wellness benefits. Join our sustainable energy mission and be part of a forward-thinking, growing team in the staffing industry. Apply now to power the change! For more details about NES Fircroft, visit our website or follow us on YouTube.,
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posted 1 day ago
experience10 to 14 Yrs
location
Karnataka
skills
  • Consulting
  • Negotiation
  • Leadership
  • Change management
  • Customer relationships
  • Proposal creation
  • Commercial drivers
  • Agile practices
Job Description
As an Engagement Manager for our client, you will be required to possess the following qualities and experiences: Role Overview: - Deep empathy for the customer, establishing strong relationships to demonstrate a profound understanding and unwavering support throughout their journey. - Authenticity is crucial to build trust with customers, ensuring a genuine connection. - Passionate about delivering value to customers through technology, focusing on meaningful outcomes rather than technology for technology's sake. - Values aligned to work, prioritizing customer success, outcomes over approaches, and demonstrating a focused yet holistic perspective. Key Responsibilities: - Previous experience in a consulting firm within the last 10 years, involving proposal creation, negotiation, and cultivating deep customer relationships. - Understanding and empathy towards target customer profiles (CIO, CTO, COO, etc), being credible, relatable, and able to anticipate unspoken needs. - Strong grasp of commercial aspects related to technology, including client budget cycles, return on investment, etc. - Proficiency in leading multiple teams at scale using modern agile and product-led software development practices. - Exceptional consulting, communication, and relationship-building skills, adapting approaches based on emotional intelligence and situational needs. - Experience across various sectors and domains, showcasing pragmatism, servant leadership, and the ability to foster team culture. - Comfort with risk-taking and ambiguity, willingness to travel as required for client and colleague relationship-building. - Delivering change to clients, understanding their context, and guiding the team in agreeing on and achieving necessary changes. - Advocating for clients" change needs, ensuring team readiness, and differentiating consultant roles from regular staff positions. Qualifications Required: - Previous experience in a consulting firm with proposal creation, negotiation, and relationship-building. - Empathy towards customer profiles and ability to anticipate their needs. - Strong understanding of commercial aspects related to technology. - Proficiency in leading teams using agile practices. - Excellent consulting, communication, and relationship-building skills. - Experience across various sectors and domains. - Comfort with risk-taking and ambiguity. - Willingness to travel for client and colleague engagement. - Experience in delivering change to clients. If you find this role aligning with your experience, please contact rajeshwari.vh@careerxperts.com for further details.,
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posted 1 day ago

Client Engagement Specialist

BuildAcre | Construction Company
experience0 to 4 Yrs
location
Karnataka
skills
  • Integrity
  • Hard work
  • Clear communication
  • Analytical mindset
  • Ownership
  • commitment
  • Strong communication
  • Confidence
  • Honesty
  • Discipline
Job Description
As a Client Engagement Specialist at Buildacre Construction Company, your role will be crucial in representing the brand with clarity, confidence, and integrity. Unlike a sales role, your focus will be on communication, engagement, and conveying the Buildacre process with transparency. Key Responsibilities: - Represent the brand with clarity, confidence, and integrity - Communicate effectively with clients - Engage clients in a transparent manner - Build trust with clients through honest and clear communication - Gather requirements from clients - Participate in one month structured training covering construction basics, client interaction frameworks, documentation, and process flow Qualifications Required: - UPSC aspirants with preference for Mains appeared - Strong communication skills and confidence - Honest, disciplined, and hardworking individuals - Analytical mindset with ownership and commitment - Civil Engineering background is advantageous but not mandatory Buildacre Construction Company offers a role that focuses on trust-building, requirement gathering, and communication. The company provides a salary higher than industry standards and strong growth opportunities within its expansion roadmap. If you are a disciplined, motivated individual looking to build a serious career, this Client Engagement Specialist role in Bengaluru & Mysore at Buildacre Construction Company could be the perfect opportunity for you. To apply, send your email to harsha@buildacre.in with the subject "Application for Client Engagement Specialist.",
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posted 2 days ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Data analytics
  • Project management
  • Change management
  • Communication skills
  • Analytical skills
  • Planning skills
  • Leadership skills
  • Management skills
  • Securities services business
  • Operations functions
  • Organizational skills
  • COOBM
  • Risk
  • Control management
Job Description
As a Vice President, Operations Engagement at HSBC, you will be responsible for streamlining engagement between Business, Technology, and Operations teams, building strong governance, and establishing accountability across critical workstreams. Your primary responsibilities include: - Working independently with Operations, Product, and Technology management to ensure robust operations delivery. - Maintaining strong relationships with key stakeholders such as the Global Head of Securities Services Operations, Securities Services Product Leads, and Operations leadership teams. To excel in this role, you should possess: - A good understanding of Securities services business or operations functions. - Strong data analytics skills. - Experience in large-scale project and change management roles. - Effective communication, analytical, organizational, and planning skills. - The ability to manage conflicting priorities and meet challenging deadlines. - Previous experience in COO/BM or Risk and Control management within a Securities Services environment would be advantageous. Your success at HSBC will be driven by your ability to: - Synthesize data into meaningful insights. - Collaborate with stakeholders at various levels. - Effectively manage risks and controls. If you have a proven track record of leadership and management skills in a comparable function, along with the ability to work independently and handle confidential data tactfully, you will thrive in this role. Join HSBC to make a real impact and be valued for your contributions in enabling businesses to thrive and economies to prosper. Your dedication to achieving strategic deliverables and maintaining strong relationships with internal and external stakeholders will be key to your success at HSBC. Kindly note that personal data provided for this employment application will be handled in accordance with the HSBC Privacy Statement available on the website.,
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