front-office-executive-jobs-in-kodaikanal, Kodaikanal

4 Front Office Executive Jobs nearby Kodaikanal

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posted 1 month ago

HR Trainee

The Tamara Kodai
experience0 to 4 Yrs
location
Kodaikanal, Tamil Nadu
skills
  • Front Office
  • Housekeeping
  • Maintenance
  • Event Management
  • Communication
  • Record Keeping
  • Food
  • Beverage
Job Description
As an Assistant in this role, you will be responsible for: - Assisting in managing different departments such as Front Office, Housekeeping, Food and Beverage, and Maintenance. - Learning and understanding the working of various hotel operations and systems. - Communicating with staff and addressing their needs, concerns, or complaints. - Assisting in the planning, organizing, and managing of events and functions held at the hotel for the employees. - Helping in maintaining daily records in the hotel. Qualifications required for this role include: - Experience in hotel management or a related field would be beneficial. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Please note that the job type for this position is Full-time, Permanent with benefits including food provided, paid sick time, and paid time off. The schedule involves rotational shifts, and proficiency in English is preferred. The work location is in person.,
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posted 1 week ago

Guest Service Representative

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience8 to 13 Yrs
Salary3.5 - 8 LPA
location
Kodaikanal, Chennai+8

Chennai, Vilupuram, Nashik, Nanded, Ratnagiri, Sangli, Rajgarh, Shahdol, Hoshiarpur

skills
  • customer service
  • guest service management
  • guest relations
  • guest service
Job Description
We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests.
posted 3 weeks ago

Front Office Assistant

Country Club India
experience0 to 4 Yrs
location
Kodaikanal, Tamil Nadu
skills
  • Front Office
  • Guest Relation
Job Description
You will be responsible for handling front office duties and guest relations. Your key responsibilities will include: - Welcoming and assisting guests - Managing incoming calls and emails - Coordinating with other departments for guest requests - Maintaining cleanliness and orderliness of the front office area - Providing excellent customer service to guests Qualifications required for this role: - Minimum high school diploma or equivalent - Good communication skills in English - Proficiency in basic computer applications Please note that the work location for this position is in person.,
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posted 6 days ago

Front Office Receptionist

Hyders Park Hotel
experience0 to 4 Yrs
location
Kodaikanal, Tamil Nadu
skills
  • Customer Service
  • Hospitality
  • Communication
  • Reservation Management
Job Description
As a receptionist at our company, your role will involve welcoming guests and providing a warm and professional first impression upon their arrival. You will also be responsible for managing room bookings, modifications, and cancellations made via phone, online, or in-person. Key Responsibilities: - Welcome guests and provide a warm first impression - Manage room bookings, modifications, and cancellations via phone, online, or in-person Qualifications Required: - No specific qualifications required, fresher candidates are welcome - Good communication skills - Ability to multitask and work in a fast-paced environment The company offers the following benefits: - Flexible schedule - Food provided - Leave encashment - Paid time off Please note that this is a full-time, permanent position and the work location is in person.,
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posted 2 months ago
experience2 to 7 Yrs
location
Hyderabad, Chennai+9

Chennai, Bangalore, Noida, Navi Mumbai, Gurugram, Kolkata, Pune, Mumbai City, Delhi, Greece

skills
  • front
  • guest
  • administration
  • office
  • desk
  • check
  • front office
  • hospitality
  • relationship
  • guest relations
  • in
  • executive
  • receptionist
  • concierge
Job Description
Front Office Executive Seeking professional and well-presented Front Office Executives to manage guest relations and front desk operations. Responsibilities: Welcome guests and handle check-in/check-out processes. Manage bookings, calls, and guest queries efficiently. Coordinate with housekeeping and other departments. Maintain a professional and pleasant demeanor at all times. Requirements: Diploma in Hotel Management, Tourism, or Aviation is a must. Good communication and interpersonal skills. Presentable and confident personality. Prior hotel or airport experience will be an added advantage.
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posted 2 days ago

Back Office Executive

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience10 to 20 Yrs
Salary5 - 12 LPA
location
Virudhunagar, Nagapattinam+8

Nagapattinam, Sivagangai, Mandideep, Nanded, Mumbai City, Chhindwara, Nagpur, Khargone, Seoni

skills
  • back office
  • office assistance
  • back office operations
  • back office management
Job Description
We are looking to hire an experienced back office executive to join our busy back office team. As a back office executive, you will be reporting to the back office manager and assisting with various administrative duties. This includes data management, project processing, market research, data analysis, finances, and administrative duties. To ensure success as a back office executive, you should have extensive experience in office management, the ability to work as part of a team, and the ability to respond quickly to requests from management. Ultimately, a top-class back office executive works quickly and efficiently to provide reliable support for management and the front office team. Back Office Executive Responsibilities: Performing market research. Gathering and processing research data. Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control. Organizing staff meetings and updating calendars. Processing company receipts, invoices, and bills. Assisting and supporting management.
posted 2 weeks ago
experience0 to 4 Yrs
location
Chennai, All India
skills
  • MS Office
  • Verbal
  • written communication skills
  • Multitasking
  • Prioritization
  • Organizational skills
  • Proactive
  • Detailoriented
Job Description
As an Office Administrator at our company in Chennai, your role involves ensuring smooth day-to-day office operations, handling administrative tasks, coordinating with internal teams, and supporting management in maintaining an efficient and professional workplace. - Greet and receive the clients - Oversee daily office operations - Handle front desk duties such as visitor management, calls, and correspondence - Ability to learn Zoho CRM and software tools - Prepare and manage documents, reports, and filing systems - Coordinate meetings, appointments, travel bookings, and office events - Liaise with clients, vendors, service providers, and project teams - Ensure compliance with company policies and support smooth communication across departments To excel in this role, you should have: - Bachelors degree in Business Administration / Commerce or equivalent - Freshers with good communication can also apply - Strong verbal and written communication skills (English & local language preferred) - Proficiency in MS Office (Word, Excel, PowerPoint, Email) - Ability to multitask, prioritize, and maintain confidentiality - Organized, proactive, and detail-oriented In addition to the key responsibilities and qualifications, the key competencies we look for in an Office Administrator include: - Professionalism and presentability - Strong coordination and interpersonal skills - Problem-solving and quick adaptability - Time management and discipline If you join us, you will be on a Full-time, Permanent, Fresher job type with the benefit of cell phone reimbursement. As an Office Administrator at our company in Chennai, your role involves ensuring smooth day-to-day office operations, handling administrative tasks, coordinating with internal teams, and supporting management in maintaining an efficient and professional workplace. - Greet and receive the clients - Oversee daily office operations - Handle front desk duties such as visitor management, calls, and correspondence - Ability to learn Zoho CRM and software tools - Prepare and manage documents, reports, and filing systems - Coordinate meetings, appointments, travel bookings, and office events - Liaise with clients, vendors, service providers, and project teams - Ensure compliance with company policies and support smooth communication across departments To excel in this role, you should have: - Bachelors degree in Business Administration / Commerce or equivalent - Freshers with good communication can also apply - Strong verbal and written communication skills (English & local language preferred) - Proficiency in MS Office (Word, Excel, PowerPoint, Email) - Ability to multitask, prioritize, and maintain confidentiality - Organized, proactive, and detail-oriented In addition to the key responsibilities and qualifications, the key competencies we look for in an Office Administrator include: - Professionalism and presentability - Strong coordination and interpersonal skills - Problem-solving and quick adaptability - Time management and discipline If you join us, you will be on a Full-time, Permanent, Fresher job type with the benefit of cell phone reimbursement.
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posted 1 month ago
experience3 to 7 Yrs
location
Ooty, Tamil Nadu
skills
  • Strong written
  • verbal communication skills
  • Competency with Microsoft Office
  • Excellent customer service skills
  • Problemsolving skills
Job Description
As a front office associate at our company, your role will involve: - Greeting and welcoming guests - Attending incoming and outgoing calls - Managing guest requests, inquiries, and complaints promptly and completely - Supervising the efficient operations of reception including check-in/out procedures - Assigning rooms to guests and informing them of any specials offered by the hotel - Organizing transport services for guests at their request - Providing guests with information about the hotel Qualification Required: - Degree or diploma or any other equivalent qualification Experience: - Minimum 3 to 5 years of experience in a similar role Salary: - Salary (in Rupees): 12000 to 20000, not a constraint for the right candidate Prerequisites: - Strong written and verbal communication skills - Well-presented and professional appearance - Competency with Microsoft Office - Excellent customer service skills - Must have flexible hours - Problem-solving skills If you are interested in joining our team, please share your updated CV on career@littlearth.in. Our job locations include Ooty & Karwar (Karnataka).,
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posted 2 months ago

Front Desk Executive

the indian public school
experience2 to 13 Yrs
location
Dindigul, Tamil Nadu
skills
  • verbal communication
  • written communication
  • MS Office
  • interpersonal skills
  • office management systems
  • organizational skills
  • attention to detail
Job Description
As a Front Office Executive at The Indian Public School, your role involves efficiently managing the front desk to ensure smooth communication, coordination, and a welcoming experience for visitors, parents, and staff while upholding the professional image of the school. Key Responsibilities: - Greet visitors, parents, and staff with professionalism and warmth. - Answer and direct incoming calls to the appropriate departments. - Maintain visitor logs and issue visitor passes. - Provide information on school programs, events, and admission procedures. - Serve as the primary contact for inquiries via phone, email, or in person. - Coordinate appointments for management and meetings. - Handle incoming/outgoing mail and courier services. - Maintain accurate records of admissions, attendance, and visitor logs. - Support school events by coordinating logistics and managing RSVPs. - Address emergencies calmly, following school protocols, and escalate serious issues promptly. Qualifications and Skills Required: - Education: Minimum graduate degree in administration or related fields. - Experience: 2 years in a front office or customer-facing role. - Skills: Excellent communication, MS Office proficiency, interpersonal skills, organizational skills, and attention to detail. Key Traits: - Professional appearance and demeanor. - Ability to multitask and prioritize efficiently. - Proactive, approachable, and customer-focused mindset. - Confidentiality in handling sensitive information. Working Hours: As per school timings, with flexibility during events or busy seasons. Reporting To: Administrative Officer / Principal Work Environment: Dynamic, educational environment involving interactions with students, parents, staff, and external stakeholders. Benefits: Life insurance Schedule: Day shift with weekend availability Ability to commute/relocate: Dindigul, Tamil Nadu: Required Education: Bachelor's preferred Experience: 2 years required Language: English required, additional language preferred,
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posted 2 months ago

Front Office Executive

NEW ERA LIFE CARE PRIVATE LIMITED
experience2 to 7 Yrs
Salary5 - 12 LPA
location
Ariyalur, Erode+8

Erode, Varanasi, Bangalore, Bhiwani, Bhagalpur, Indore, Kottayam, Shillong, Bikaner

skills
  • business administration
  • front office management
  • guest handling
  • hospitality management
  • front office operations
  • receptionist activities
  • front office
  • guest relations
  • front desk
  • customer service
Job Description
Roles and Responsibility Manage front desk operations, including handling customer inquiries and resolving issues. Provide exceptional customer service, ensuring high levels of satisfaction and loyalty. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records and reports, including guest information and transaction details. Develop and implement effective communication strategies to enhance customer engagement. Collaborate with colleagues to achieve sales targets and improve overall performance. Job Requirements Proven experience in front office operations, preferably in hotels or restaurants. Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups. Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
posted 6 days ago

Front Desk Officer

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience9 to 14 Yrs
Salary8 - 18 LPA
location
Hyderabad, Chennai+17

Chennai, Guatemala, Singapore, Oman, Saudi Arabia, Romania, Assam, Bangalore, Kuwait, Noida, United Arab Emirates, Malaysia, South Goa, North Goa, Japan, Pune, Mumbai City, Delhi

skills
  • clerical work
  • guest service management
  • front desk
  • front office management
  • front office
  • receptionist activities
  • reception
Job Description
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)
posted 3 days ago

Front Office Assistant

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience14 to 22 Yrs
location
Hyderabad, Chennai+17

Chennai, Medavakkam, Singapore, Siddharthnagar, Oman, Bangalore, Kuwait, Murshidabad, Sudan, Farrukhabad, Zambia, Mumbai City, Jordan, Ghana, Kenya, Delhi, Egypt, Haridwar

skills
  • communication
  • management
  • problem
  • leadership
  • time
  • skills
  • solving
  • organizational
Job Description
We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome. Front Office Assistant Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.
posted 3 weeks ago

Front Desk Manager

HORIBA PVT ENTERPRISES
experience3 to 8 Yrs
location
Hyderabad, Chennai+12

Chennai, Zimbabwe, Mozambique, Bangalore, Afghanistan, Noida, Gurugram, Kolkata, Pune, Mumbai City, Ghana, Kenya, Delhi

skills
  • operations
  • business
  • desk
  • purchasing
  • front
  • data
  • entry
  • travel
  • corporate
  • division
  • analyst
  • associate
  • typist
  • administrative
  • specialist
  • secretary
  • operator
  • manager
Job Description
We are looking for a conscientious front desk manager to oversee the front desk operations of our business. In this role, you will be required to greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained. To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded. A top-notch front desk manager should provide exceptional customer service and strong leadership skills. Front Desk Manager Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing budgets, records, and contracts. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. Conducting performance reviews with the front desk staff. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed.
posted 2 months ago

Front Desk Executive

Pride HR Solution
experience3 to 8 Yrs
Salary1.0 - 4.0 LPA
location
Chennai, Surat
skills
  • telesales
  • pre sales
  • lead generation
  • front office
  • cold calling
  • sales
  • receptionist
Job Description
We are hiring Front Desk Executive  Min exp: 3 to 6 Year Location: Surat , Chennai Salary: 20k to 35k Contact no: 9205332172  Responsibilities: Client Management & Front Desk Operations Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience. Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives. Handle inquiries via phone, email, and walk-ins, providing accurate information on services, pricing, and appointment availability. Uphold and enforce all Brand Standards at the front desk and across the studio. Maintain a clean, organized, and professional front office area at all times. Supervise front office staff (if applicable), including assigning shifts and monitoring performance.Business Development & Marketing Support Actively support lead generation, nurturing, and conversion by following up with inquiries and walk-ins. Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups. Participate in local marketing activities, such as organizing in-clinic events, referral campaigns, and community outreach programs. Maintain a database of leads, prospects, and regular clients for ongoing business engagement. Collect and analyze client feedback to support service improvements and retention strategies.Reporting & Operational Oversight Compile and report on daily/weekly front desk performance metrics, including footfall, lead conversion, and client satisfaction. Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and team members at the front desk. Create efficient shift schedules and manage day-to-day workflow to ensure seamless operations. Ensure the front desk area complies with hygiene, safety, and operational protocols. Desired Candidate Profile: Proven track record in lead generation, pre-sales, or front-line sales, with a focus on achieving targets. Excellent communication skills in English, Hindi, and one regional language (as per location). Strong interpersonal skills, telephone etiquette, and the ability to handle high-pressure customer interactions with ease. Prior experience in operations or front office management is an advantage. Highly motivated, well-organized, and results-driven with strong attention to detail. Presentable, confident, and professionally groomed, with a welcoming demeanor. Willingness to contribute to business growth through active involvement in sales and marketing initiatives. Additional Skills (Preferred): Experience with CRM software and appointment scheduling tools. Understanding of studio/clinic operations in the beauty, aesthetics, or healthcare industry. Social media or digital outreach experience (bonus for marketing support).
posted 7 days ago

Front Desk Officer

SHARMA TRADERS ENTERPRISES
experience1 to 6 Yrs
Salary18 - 24 LPA
WorkContractual
location
Hyderabad, Chennai+8

Chennai, Bangalore, Noida, Gurugram, Kolkata, Pune, Mumbai City, Delhi, Port Blair

skills
  • computer proficiency
  • problem-solving skills
  • positive attitude teamwork
  • adaptability flexibility
Job Description
We are searching for a courteous and professional Front Desk Officer to join our team. As a Front Desk Officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support. The ideal candidate is friendly, organized, and capable of handling a variety of tasks in a fast-paced environment. Responsibilities:Greet and welcome visitors and clients in a friendly and professional manner. Answer and direct phone calls to appropriate individuals. Manage inquiries and provide information about the organization's products or services. Schedule appointments and meetings, and maintain calendars for staff. Receive, sort, and distribute mail and deliveries. Maintain a clean and organized reception area. Assist with administrative tasks, such as filing, photocopying, and data entry. Monitor and maintain office supplies and equipment. Assist with other administrative duties as assigned.
posted 1 week ago

Front Office Manager

HORIBA PVT ENTERPRISES
experience2 to 7 Yrs
Salary2.0 - 5 LPA
location
Hyderabad, Chennai+8

Chennai, Thanjavur, Bangalore, Jabalpur, Gurugram, Kolkata, Bhojpur, Jalandhar, Panaji

skills
  • hospitality
  • management
  • property
  • administration
  • revenue
  • analysis
  • systems
  • guest
  • hotel
  • front
  • office
  • reservations
  • service
  • division
  • rooms
Job Description
We are looking for a responsible Front office manager who will be in charge of our reception area acting as our company's face and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.  Front Office Manager responsibilities are: Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets Ensuring timely and accurate customer service Scheduling shifts and supervising front-office personnel including receptionists security guards and call center agents Training and supporting office staff Handling complaints and specific customers requests Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution Organizing office budget Managing records of office expenses and costs Overseeing the compliance with companys policies and security requirements
posted 2 months ago
experience1 to 5 Yrs
location
Erode, Tamil Nadu
skills
  • customer service
  • interpersonal skills
  • communication skills
  • bouquets
  • computer operation knowledge
  • POS systems
  • inventory tracking
  • knowledge of flowers
  • floral arrangements
Job Description
As a bouquet shop assistant at Shiga Petals, you will be responsible for providing excellent customer service, coordinating order fulfillment, maintaining the shop's aesthetic appeal, and enhancing the shop's social media presence. Your key responsibilities will include: - Welcoming walk-in customers warmly and understanding their needs to suggest suitable bouquets. - Collecting telephonic and online orders, responding promptly, and ensuring timely fulfillment. - Coordinating with the bouquet production team to ensure timely and accurate order fulfillment. - Maintaining an attractive and clean shop display, brochures, and ensuring the store's aesthetics align with brand standards. - Coordinating with external vendors like florists and delivery partners to ensure smooth operations. - Handling all customer inquiries and resolving complaints professionally to ensure customer satisfaction. - Submitting daily reports to the management on billing and stock details. - Improving the shop's social media presence by posting regularly on Instagram, Facebook, and other online platforms. - Collecting Google reviews from walking customers and taking proactive steps to attract new and repeat customers. The qualifications required for this role include: - Computer operation knowledge. - Excellent customer service and interpersonal skills. - Good communication and coordination skills. - Familiarity with POS systems and inventory tracking. - Passion for creating memorable customer experiences. - Basic knowledge of flowers, bouquets, and floral arrangements is desired. Shiga Petals offers a stress-free and welcoming work environment, a safe and respectful workplace for women, where employee skills are valued and encouraged. You will have opportunities to learn and grow in a heritage brand. To apply for this full-time, permanent position, send your resume to hr@shigapetals.com or call us at 91592-66607. Benefits include cell phone reimbursement, health insurance, a morning shift schedule, and a yearly bonus. The work location is in person.,
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posted 3 weeks ago

Front Office Executive, Office Admin, HR Admin

ELK Education Consultants Pvt Ltd
experience1 to 5 Yrs
location
Chennai, Tamil Nadu
skills
  • Vendor Coordination
  • MIS Reporting
  • Front Desk Management
  • Reception Management
  • Interview Organization
Job Description
As a Front Desk Executive at ELK Education Consultants Pvt. Ltd., your role involves managing the front desk to ensure a welcoming reception for visitors and employees. Your responsibilities will include: - Maintaining the visitors register, employee register, and courier register efficiently. - Managing phone call lines to ensure effective communication within the office. - Overseeing housekeeping, office hygiene, and stock of stationeries for smooth operations. - Keeping track of vendors by maintaining a vendor register and coordinating with them as needed. - Demonstrating a professional demeanor while interacting with guests to uphold the company's image. - Compiling Management Information System (MIS) reports of team members. - Organizing interviews as part of the recruitment process. Qualifications required for this role include: - Graduation in any relevant specialization. - Post Graduation in any relevant specialization would be an added advantage. In addition to the salary range of Rs 2.5 Lacs - 3.5 Lacs per annum, you will also be entitled to benefits such as Provident Fund (PF) and monthly grocery support. If you are looking for a dynamic role where you can showcase your organizational and communication skills, this position offers you the opportunity to be an integral part of the team at ELK Education Consultants Pvt. Ltd.,
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posted 3 weeks ago

Front Office Executive (Receptionist)

Poppys Tower Hotel (Tirupur)
experience1 to 5 Yrs
location
Tiruppur, Tamil Nadu
skills
  • Customer Service
  • Hospitality
  • Communication
  • Problem Solving
  • Front Desk Operations
Job Description
Job Description: You will be responsible for providing excellent guest services by warmly greeting and assisting guests during check-in and check-out. You will also answer phone calls, direct inquiries, and efficiently handle guest requests. In addition, you will resolve guest complaints and concerns in a timely and professional manner, as well as provide information on hotel amenities, local attractions, and services. Key Responsibilities: - Process reservations and assign rooms based on availability and guest preferences. - Manage the front desk area to ensure it is clean, organized, and welcoming. - Operate the front office computer system and other office equipment. Qualifications Required: - Previous experience in a similar role would be advantageous. - Excellent communication and customer service skills. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. Additional Details: The company offers a full-time job type with benefits including a flexible schedule, provided food, and Provident Fund. The work location is in person.,
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posted 2 months ago
experience13 to 17 Yrs
location
Coimbatore, Tamil Nadu
skills
  • Customer Interaction
  • Service Coordination
  • Sales
  • Reporting
  • Customer Support
  • Communication Skills
  • CRM
  • Ticketing Systems
  • Reception Area Management
  • Customer Issue Resolution
  • Customer Empathy
Job Description
As a Front Desk & Customer Experience Executive at the Computer Hardware company, you will play a crucial role in ensuring a seamless customer experience and efficient service operations. - Welcome and assist walk-in customers with a friendly demeanor. - Handle phone/email/chat inquiries promptly and effectively. - Create job cards, log system inwards, and update CRM accurately. - Promote accessories, services, and extended warranties to customers. - Track inquiries, update CRM records, and follow up on leads. - Maintain a clean, organized, and customer-friendly reception area. - Display branding materials, brochures, and policies appropriately. - Address minor complaints or delays with empathy and professionalism. - Escalate complex issues to the Service Operations Team Leader for resolution. - Maintain daily logs of job cards, customer interactions, and feedback. - Assist in compiling reports related to service volume, lead conversion, and customer satisfaction. Requirements: - Graduation with at least 1-3 years of experience in front desk or customer support roles. - Strong communication skills and ability to empathize with customers. - Basic understanding of CRM or ticketing systems is preferred. Please note that this is a full-time position that requires in-person work at the Service Center.,
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