3 Ftr Jobs nearby Hosur

As an Australian Consultant, your role involves meeting individual key performance metrics related to assigned business processes while maintaining quality standards. You will be guided by a mentor/lead and expected to follow process standard operating procedures diligently. Your responsibilities include identifying process-related scenarios, conducting proactive analysis, and suggesting solutions or process improvements. Key Responsibilities: - Understand the basic nature of the domain and its relation to mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention. - Possess basic knowledge of Australian Mortgage and Title Insurance Concepts. - Retrieve relevant information using suitable online business-related websites. - Utilize tools for necessary searches and information collation. - Process tasks of varying complexity levels, following guidelines/framework and ensuring all work products are structured appropriately. - Maintain compliance with quality metrics and uphold the culture of FTR (First Time Right) while processing orders. - Adapt quickly to learning new tools, processes, and controls to deliver effectively. Qualifications Required: - Minimum of 15 years of formal education (Diploma/Graduate in Commerce/Art/Business Administration). Location: Salem Please note that there are no additional details about the company provided in the job description.,

Role Overview: As a Customer Support Officer in the Non-Voice Process Auto Loan team, your primary responsibility will be to handle customer queries and complaints through email in a timely and professional manner. You will play a crucial role in ensuring customer satisfaction by coordinating with internal teams for faster resolution and service excellence. Additionally, maintaining service level agreements (SLAs) and ensuring first-time resolution (FTR) will be key aspects of your role. It will be important to update CRM tools and escalate unresolved issues as needed to provide effective support to customers. Key Responsibilities: - Handle customer queries and complaints via email promptly and professionally. - Coordinate with internal teams to ensure faster resolution and service excellence. - Maintain service level agreements (SLAs) and strive for first-time resolution (FTR). - Update CRM tools with relevant information. - Escalate unresolved issues to the appropriate channels for resolution. Qualifications: - Graduation in any discipline. - Minimum 1-2 years of experience in email/chat/non-voice support. - Strong written communication skills in English. - Fluency in regional languages such as Hindi, Telugu, Kannada, and Malayalam is an added advantage. - Good understanding of NBFC operations and customer expectations. - Familiarity with email etiquette, MS Office, and CRM tools. Note: No additional details of the company were included in the job description.,

As a Design Engineer in the company, your role will involve designing the parts or architecture of its perimeter in line with environmental constraints and specifications of the bodies. You will need to adhere to standards, business roadmap, and associated optimization proposals. Your responsibilities will include: - Validating the feasibility of the product/design process, especially during the Design convergence and validations. - Managing Parts Specification Matrix and ensuring proper management of BOM, DEVO, Plan/Dwg, and Digital model. - Ensuring compliance with quality assurance processes at project milestones, including 3D, Plans/Dwgs archiving, IMDS, until obtaining the certificate of conformity for each piece. - Implementing Design Methods such as Process and Architecture to achieve quality standards. - Utilizing CAD - PDM CAD for quality assurance. - Following Business Processes based on Design POE/POI parts. Additionally, for GESC tasks, you will be required to: - Achieve FTR / OTD / VOC commitment with RTx counterparts for agreed activities. - Follow the Best Output Work Process (BOWP). - Maintain the Job Request Planner. - Comply with IQMS Requirements. This role offers an opportunity to contribute to the design and development of parts and architecture, ensuring compliance with quality standards and business processes.,

Roles & Responsibilities :-  To generate Business Loan (Self Employed & Self Employed Professional) business and to achieve on monthly basis benchmark targets and meet SM productivity norms set basis Grade/Band. To meet branch cross sell targets. All branches need to be activated for business and appointment/allocation of BDRs in these branches need to be logical and linked to the Branch targets. To ensure that all DST staff are productive and significantly above the minimum productivity benchmark, so that both the median and average productivity levels increase. To ensure periodic training of DST on processes/product/policy and timely updates on any changes therein. Branch business is a function of Leads Generated and Visibility Created for our products. Sales Manager has to ensure that enough visibility is there and maximum conversion of leads. There should not be any lead loss.To generate maximum revenue by ensuring IRR & PF are as per budget or above that.To reduce CoA by maximum PSL booking, direct sourcing, good quality sourcing to reduce rejection which has direct correlation with cost of processing. Also getting more business through new DSAs whose slabs are generally lower comparatively.To ensure high customer satisfaction level by maintaining high FTR%, faster end to end TAT & the fastest resolution of customer complaints.Highlighting and grabbing business opportunities with innovative approach for conversion of untapped segments of internal/external customers.  Role: Business Development Associate Industry Type: Banking Department: Sales & Business Development Employment Type: Off Roll Budget : 2.5 LPA Experience: Min 1 Year in relevant industry (Business Loan) Location - Jaipur Qualification : Min 12th or Graduation  Interested candidates can connect on 9682877202  HR Indresh Singh

Dear All, we do have the oepning for the Team leader position at BPO. 1. Handling of escalation calls & able to provide corrective feedback to the agent. Reducing escalations and queries on floor. 2. Understanding & Publishing of Accurate Ops Business & Quality MIS, Reports. 3. MIS on any additional activities done to be published by the end of month. 4. Ability to provide structured feedback from CSE's on any support that they may need to service the customers better. 5. Action Plan to be shared on misses and best practices to be shared on hits monthly 6. Should be able to share inputs in Revenue generation through new leads / cross sell / renewal collections/ Retention. 7. Be able to analyze and take appropriate decisions on escalations. Ability & understanding of practices to look at escalation reductions. 1. MIS on any additional activities done to be published by the end of month. 2. Manage Shift Operations &Rostering of Staff 3. Mentoring & Coaching Of the Team. Team Huddles & previous days performance to be discussed. Conduct regular team meetings and one on one sessions with the teams 4. Should be able to manage the team aggressively while sticking to the job specifications 5. Monitoring the IVR daily. Incase of a downtime coordination with Telecom Partner & In house IT for Closure. Incase of internal issue to share RCA with Client 6. Checks to ensure smooth function of the IVR & TFN 7. Responsible for maintaining shrinkage and absenteeism of team on the floor 8. Driving the Rewards & Recognition programme for the team & responsible for appreciations.1. Team Leader to showcase & share inputs in CRM enhancement, FTR improvement, Increase of Self Service Utilization 2. Well versed with Social Media and should have an ideal understanding of the requirement like Web Chat .  Thanks Chetana 7760882629  

Dear All, 1. MIS on any additional activities done to be published by the end of month. 2. Manage Shift Operations &Rostering of Staff 3. Mentoring & Coaching Of the Team. Team Huddles & previous days performance to be discussed. Conduct regular team meetings and one on one sessions with the teams 4. Should be able to manage the team aggressively while sticking to the job specifications 5. Monitoring the IVR daily. Incase of a downtime coordination with Telecom Partner & In house IT for Closure. Incase of internal issue to share RCA with Client 6. Checks to ensure smooth function of the IVR & TFN 7. Responsible for maintaining shrinkage and absenteeism of team on the floor 8. Driving the Rewards & Recognition programme for the team & responsible for appreciations.1. Team Leader to showcase & share inputs in CRM enhancement, FTR improvement, Increase of Self Service Utilization 2. Well versed with Social Media and should have an ideal understanding of the requirement like Web Chat .  Thanks Chetana 7760882629  

As a skilled MIS professional with experience in Advance Excel, Power BI, MS-SQL, and Zoho Analytics, you will be responsible for transforming data into actionable insights to drive business decisions. Your role will require a deep understanding of data analytics and visualization techniques. - Prepare and publish daily dashboards and visual reports using tools such as Excel, Power BI, and Zoho Analytics for management and stakeholders. - Prepare various reports related to the Customer Service department, including SL, SR Ratio, Repeats, FTR and In-process cases, Monthly Review Deck, Monthly KRA, and Ad-hoc requirements. - Ensure timely and accurate dissemination of reports and data to relevant stakeholders. - Collaborate with the Data Engineering team to create new data pipelines and enhance or update existing ones for optimized reporting. - Collaborate with stakeholders to understand their data requirements and deliver tailored reporting solutions to meet business needs. - Present complex data insights in a clear, concise, and actionable manner to stakeholders at all levels of the organization. - Identify opportunities for automation, streamline reporting processes, and optimize the generation and distribution of reports. Qualifications: - Minimum graduation Requirement: - Minimum 3 years of experience working in MIS or a similar role with strong proficiency in Power BI for dashboard development and data visualization. - Deep understanding of data analysis, visualization techniques, and proficiency in Advanced Excel with Power Pivot, Power BI, MS-SQL/CSV using data modeling, and Zoho Analytics. - Excellent analytical and problem-solving abilities with a keen attention to detail. Please note that to apply, kindly send your CV along with the Cover Letter at hrteam@5paisa.com,

Role Overview: At Quark Software, we are seeking a French Support Executive for QuarkXPress in the French market. As part of our global team, you will be responsible for providing product support to Quark customers worldwide through various channels like phone, chat, and emails. Your role will involve communication in French, problem-solving, managing customer expectations, and ensuring timely resolution of queries. Key Responsibilities: - Provide QuarkXPress product support (SAAS) to worldwide customers via phone, chat, and emails. - Demonstrate excellent communication skills in the French language, both orally and verbally, while exhibiting a strong aptitude for problem-solving. - Communicate effectively both internally and externally, managing customer expectations and ensuring first-time resolution (FTR) of issues. - Follow up with customers within a 24-hour period through email and calls as required, staying updated on new software updates related to QuarkXPress. - Identify trends in problem occurrence or workflow and provide proactive solutions to meet business requirements. - Utilize relevant experience in working with European customers (French) through call, email, and chat interactions. - Possess a growth-oriented mindset, taking responsibility for tasks and maintaining a positive attitude. - Be comfortable working in regional shift timings to support customers effectively. Qualifications Required: - Graduation degree is the minimum qualification required. - Proficiency in written and verbal communication in the French language, along with flexibility, patience, and strong problem-solving skills. - Minimum of 3+ years of experience in supporting French customers through phone, email, and chat. - Hands-on experience in QuarkXPress (Desktop publishing) would be an added advantage. - Technical troubleshooting skills on MAC & Windows operating systems are essential. - Exposure to the Macintosh environment and/or Publishing Domain would be beneficial. - Demonstrated outstanding customer service skills and a commitment to enhancing the customer service experience. Join Our Team: If you are a proactive individual with a passion for technology, excellent communication skills in French, and a track record of providing exceptional customer support, we invite you to apply for the French Support Executive position at Quark Software. Be a part of our innovative and successful content management journey and contribute to shaping the future of content automation. Role Overview: At Quark Software, we are seeking a French Support Executive for QuarkXPress in the French market. As part of our global team, you will be responsible for providing product support to Quark customers worldwide through various channels like phone, chat, and emails. Your role will involve communication in French, problem-solving, managing customer expectations, and ensuring timely resolution of queries. Key Responsibilities: - Provide QuarkXPress product support (SAAS) to worldwide customers via phone, chat, and emails. - Demonstrate excellent communication skills in the French language, both orally and verbally, while exhibiting a strong aptitude for problem-solving. - Communicate effectively both internally and externally, managing customer expectations and ensuring first-time resolution (FTR) of issues. - Follow up with customers within a 24-hour period through email and calls as required, staying updated on new software updates related to QuarkXPress. - Identify trends in problem occurrence or workflow and provide proactive solutions to meet business requirements. - Utilize relevant experience in working with European customers (French) through call, email, and chat interactions. - Possess a growth-oriented mindset, taking responsibility for tasks and maintaining a positive attitude. - Be comfortable working in regional shift timings to support customers effectively. Qualifications Required: - Graduation degree is the minimum qualification required. - Proficiency in written and verbal communication in the French language, along with flexibility, patience, and strong problem-solving skills. - Minimum of 3+ years of experience in supporting French customers through phone, email, and chat. - Hands-on experience in QuarkXPress (Desktop publishing) would be an added advantage. - Technical troubleshooting skills on MAC & Windows operating systems are essential. - Exposure to the Macintosh environment and/or Publishing Domain would be beneficial. - Demonstrated outstanding customer service skills and a commitment to enhancing the customer service experience. Join Our Team: If you are a proactive individual with a passion for technology, excellent communication skills in French, and a track record of providing exceptional customer support, we invite you to apply for the French Support Executive position at Quark Software. Be a part of our innovative and successful content management journey and contribute to shaping the future of content

As a Loan Branch Manager, your role involves achieving sales targets and maintaining the best portfolio quality of the branch. You will be responsible for leading a team of Loan Officers/Field Staff to meet business targets effectively. Your key responsibilities include: - Designing a collection strategy within the operational radius to mitigate risks and maintain portfolio quality. - Conducting regular field visits to guide and motivate Loan Officers, as well as surprise visits to assess loan officer performance. - Holding morning and evening meetings with Loan Officers to achieve daily run rate projections and demonstrate effective planning. - Ensuring proper maintenance of the branch, registers, and documents for compliance, audit, legal, admin, and HR purposes. - Identifying training needs, conducting skill development sessions, and monitoring clusters to optimize resources. - Guiding the team to improve First Time Right (FTR) and Turnaround Time (TAT) while enhancing customer satisfaction. - Maintaining a branch that reflects the brand values for effective customer retention and recall. - Ensuring adherence to all systems and processes as directed by Senior Management. - Providing adequate product and process training to all staff members. Qualification Required: - Graduation in any discipline.,

Role Overview: The purpose of the role is to design and architect VLSI and Hardware based products and enable delivery teams to provide exceptional client engagement and satisfaction. Key Responsibilities: - Provide technical and strategic input during the product deployment process - Support Delivery team during the product deployment and resolve complex issues - Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications - Identify implementation risks and potential impacts Performance Parameters: 1. Product design, engineering, and implementation - CSAT, quality of design/architecture, FTR - Delivery as per cost, quality, and timeline - POC review and standards 2. Capability development - Percentage of trainings and certifications completed - Mentor technical teams - Develop thought leadership content (white papers, Wipro PoVs) Qualifications Required: - No specific qualifications mentioned *Please note: Applications from people with disabilities are explicitly welcome. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro and realize your ambitions.*,

As a Branch Manager, your primary responsibility will be to achieve sales targets while upholding the best portfolio quality. You will lead a team of Loan Officers/Field Staff at the branch to ensure the successful attainment of business targets. Your role will involve designing a collection strategy within the operational radius to mitigate risks and maintain portfolio quality. Regular field visits will be conducted to provide guidance and motivation to Loan Officers, with surprise visits to assess performance and take corrective actions as needed. Key Responsibilities: - Design and implement collection strategy to avoid risky areas and maintain portfolio quality - Lead and motivate Loan Officers/Field Staff to achieve business targets - Conduct regular field visits and surprise visits to assess performance and take corrective actions - Organize morning and evening meetings with Loan Officers to meet daily run rate projections - Ensure proper maintenance of branch facilities and all related documents for compliance purposes - Identify training needs and monitor staff skill development regularly - Guide the team to improve First Time Right (FTR) and Turnaround Time (TAT) for maximum customer satisfaction - Maintain branch standards aligned with brand values for effective brand retention and recall - Ensure adherence to company's systems and processes as directed by senior management - Conduct product and process training for all staff members Qualifications: - Graduate in any discipline In this role, you will play a crucial part in driving sales performance and ensuring the quality of the branch's portfolio. Your leadership and strategic planning abilities will be instrumental in the success of the team and the branch as a whole.,

As a Credit Underwriter at our company, your role involves exercising credit delegation authority with due diligence within the policy framework. You will be responsible for interpreting credit bureau reports, conducting dedupe checks, assessing financial statements, analyzing financial ratios, and evaluating the financial eligibility of applicants. It is crucial to ensure that all loan applications are processed within the defined turn-around time [TAT] to increase underwriting efficiency. Key Responsibilities: - Adhere to the defined policy and processes for timely decision-making on all applications. - Analyze bank statements, ascertain existing liabilities of applicants, and determine financial eligibility. - Increase underwriting efficiency by reducing reworks and improving First Time Right (FTR) in all activities. - Follow up with sales counterparts to meet credit TAT and End-to-End TAT as defined by senior management. - Monitor data entry quality, provide periodic feedback to data entry vendors, and conduct customer verification/visits. - Keep track of market factors impacting the credit portfolio and decision-making. - Focus on creating a high-quality portfolio and ensure proper covenant management. In terms of People Management or Self-Management Responsibilities, you will interact closely with functions such as Sales, Operations, CSS, and Collections to ensure smooth delivery of objectives. Additionally, you will manage risk vendors, provide regular training, and share feedback to improve quality. Risk and Internal Control Responsibilities include ensuring audit and regulatory compliance, maintaining credit quality, and exercising credit authority delegation without transgressing powers. Qualifications Required: - MBA or CA with a minimum of 3 years of underwriting experience. - Experience in credit underwriting of Housing/mortgage loans is preferred. You will play a critical role in maintaining credit quality and efficiency in underwriting processes while adhering to policies and regulations set by the central team.,

As a Production Chemist in the manufacturing of Colour Cosmetics, your role involves executing production of batches as per prescribed formulations and ensuring the output meets mandated productivity targets. You will be responsible for maintaining First Time Right (FTR) above 98% with zero rejections, as well as performing color matching with precision and expertise. Additionally, you will contribute as a key member of the manufacturing team to ensure operational excellence. Key Responsibilities: - Execute production of batches as per prescribed formulations - Ensure output meets mandated productivity targets - Maintain First Time Right (FTR) above 98% with zero rejections - Perform color matching with precision and expertise - Contribute to operational excellence as a key member of the manufacturing team Qualifications: - Bachelor's degree in Chemistry (B.Sc.) or B.Tech in Cosmetic Technology/Painting - 2+ years of relevant experience with strong color matching skills If you have experience in Shade matching and batch production, we would like to hear about it. Please share your details and updated resume with us at theexecutive800@gmail.com or contact us at 88499 38160. Please note that this is a Full-time job with benefits including Provident Fund. The work schedule is during Day shift in Taloja, Navi Mumbai, Maharashtra. Relocation before starting work is required. We are looking for professionals with at least 3 years of experience as a production chemist and 4 years of experience in Shade Matching in the Color Cosmetics, Inks & Dyes, or Paint Manufacturing industry. If you meet these requirements and are ready for immediate joining, we look forward to receiving your application. Please feel free to briefly introduce yourself and share your experience in the cosmetics/paint/inks & dyes industry when applying for this exciting role.,

As the Installation In-Charge at a company specializing in Supply Chain Solutions, your primary responsibilities will include overseeing installation and commissioning activities to ensure project success. You will be responsible for preparing the site, managing logistics, and reconciling materials to ensure high-quality, first-time-right installations. Additionally, you will handle contractor coordination from RFQ to on-site deployment, maintain ISO compliance, and prepare for audits. As the Training Coordinator, you will also provide customer training for system maintenance. Key Responsibilities: - Serve as the Installation In-Charge, taking full ownership of installation and commissioning activities at the site. - Develop a comprehensive plan for site execution, detailing each phase and milestone. - Ensure the site is fully prepared for installation, including physical verification, site survey, material storage, and logistics arrangements. - Mobilize the installation team and coordinate travel to the site for installation activities. - Conduct material reconciliation on-site before initiating installation activities. - Acquire and apply technical expertise to ensure First Time Right (FTR) installations. - Collaborate with Automation and Software teams for seamless integration of software activities. - Develop RFQ documents for contractors, evaluate quotations, and coordinate contractor mobilization and deployment. - Maintain compliance documentation and workforce tracking for project labor. - Ensure strict adherence to ISO processes during site execution and maintain records for audit and compliance. Qualification Required: - Bachelor of Engineering / B Tech. (Mechanical) and Diploma (Mechanical) Experience Required: - Essential: 7+ years of experience in projects installation activities for Degree holders / 10+ years of experience for Diploma holders - Preferred: 5+ years of experience in projects installation in the intralogistics domain Skills & Competencies: - Proficiency in engineering layout drawing reading and interpretations. - Strong interpersonal skills and ability to work cohesively in a team. - Proactive and result-oriented mindset. - Self-motivated with good oral and written communication skills. - Positive attitude, open to suggestions and improvement. Please note that the company provides a range of positions to apply for, including Automation Commissioning Engineer, Installation Engineer, Software Engineer, and more. You can select the position that aligns with your qualifications and experience to apply for the role.,

You will be responsible for driving microfinance business sales and achieving business deliverables by ensuring the onboarding of quality customers to maintain the highest portfolio quality. Your key responsibilities will include: - Identifying Joint Liability Groups and disbursing loans that suit the target customers and geographies. - Conducting Compulsory Group Training (CGT) among members. - Enabling business growth across assigned territories for deeper market penetration and reach. - Ensuring the achievement of disbursement targets and desired productivity numbers. - Conducting regular center meetings for collections with maximum attendance to maintain constant contact with customers. - Maintaining expected collection efficiency and ensuring minimum delinquency. - Maximizing client satisfaction and building strong brand identification and recall among customers. - Achieving the highest First Time Right (FTR). - Constantly engaging in learning and development programs to upskill. - Adhering to the product, process, and policies of the company. Additionally, you should possess a qualification of being a Graduate in any discipline.,

As a Loan Branch Manager, your primary responsibility is to achieve sales targets while maintaining the best portfolio quality. You will lead a team of Loan Officers/Field Staff, ensuring they meet their business targets effectively. Your duties will include designing a collection strategy to minimize risks, conducting field visits to guide and motivate the team, and holding regular meetings to plan daily activities efficiently. Additionally, you will be in charge of maintaining branch operations, complying with regulations, and identifying training needs for staff development. Key Responsibilities: - Achieve sales targets and maintain high portfolio quality - Lead and motivate Loan Officers/Field Staff to meet business targets - Design collection strategy to minimize risks - Conduct field visits and assess loan officer performance - Hold regular meetings to plan daily activities effectively - Maintain branch operations and ensure compliance with regulations - Identify training needs and monitor staff development - Guide the team to improve First Time Right (FTR) and Turnaround Time (TAT) - Ensure brand values are upheld and customer satisfaction is maximized - Ensure adherence to company processes and systems - Provide adequate product and process training to all staff Qualifications Required: - Graduate in any discipline Thank you for considering this opportunity.,

As a Technical Project Engineer, your role involves providing technical inputs, data analysis, and developing various process and technology details. Your responsibilities include preparing project proposals with budget and schedule, monitoring projects effectively, ensuring timely execution under budgeted cost while maintaining quality, preparing mitigation plans for deviations, deploying manpower resources efficiently, coordinating with the construction team, and implementing the First Time Right (FTR) concept. Additionally, you will be involved in technology transfer from R&D/Technology group and have experience in residual process engineering, kilo lab, and pilot plant operations. Key Responsibilities: - Preparation of project proposals with budget and schedule - Regular monitoring of projects to track budget and time effectively - Ensuring timely execution of projects under budgeted cost without compromising on quality - Developing mitigation plans for deviations to minimize their impact on project timeline and budget - Efficient deployment of internal and external manpower resources - Coordinating with the construction team to provide timely deliverables and support - Implementing the First Time Right (FTR) concept - Technology transfer from R&D/Technology group - Experience in residual process engineering, kilo lab, and pilot plant operations Qualifications Required: - Knowledge of Project Management - Project Detailing Skills - Project conceptualization - Quality and detail orientation in projects Please note that the reporting authority for this position is the AGM - Project Process. The ideal candidate should have relevant experience in Chemical/Metals industries and hold a Bachelor of Engineering/Technology degree in Chemical. As a Technical Project Engineer, your role involves providing technical inputs, data analysis, and developing various process and technology details. Your responsibilities include preparing project proposals with budget and schedule, monitoring projects effectively, ensuring timely execution under budgeted cost while maintaining quality, preparing mitigation plans for deviations, deploying manpower resources efficiently, coordinating with the construction team, and implementing the First Time Right (FTR) concept. Additionally, you will be involved in technology transfer from R&D/Technology group and have experience in residual process engineering, kilo lab, and pilot plant operations. Key Responsibilities: - Preparation of project proposals with budget and schedule - Regular monitoring of projects to track budget and time effectively - Ensuring timely execution of projects under budgeted cost without compromising on quality - Developing mitigation plans for deviations to minimize their impact on project timeline and budget - Efficient deployment of internal and external manpower resources - Coordinating with the construction team to provide timely deliverables and support - Implementing the First Time Right (FTR) concept - Technology transfer from R&D/Technology group - Experience in residual process engineering, kilo lab, and pilot plant operations Qualifications Required: - Knowledge of Project Management - Project Detailing Skills - Project conceptualization - Quality and detail orientation in projects Please note that the reporting authority for this position is the AGM - Project Process. The ideal candidate should have relevant experience in Chemical/Metals industries and hold a Bachelor of Engineering/Technology degree in Chemical.

As an experienced MEPC Head, you will be responsible for leading and managing Engineering, Procurement, and Construction (EPC) projects, operations, and facility management services in the solar energy sector. Your expertise in overseeing large-scale solar energy projects will play a crucial role in ensuring timely and quality delivery to clients. **Key Responsibilities:** - **EPC Project Management:** Oversee the execution of EPC projects, ensuring adherence to timelines, budgets, and quality standards. - **Operations & Maintenance:** Manage the operation and maintenance of passive infrastructure and facility management services, ensuring optimal performance. - **Material & Logistics Management:** Supervise the movement of materials and equipment across interstate locations, ensuring timely delivery and compliance with regulations. - **Customer Engagement:** Maintain regular interactions with clients to ensure satisfaction and identify opportunities for business development. - **Budgeting & Cost Management:** Finalize the Annual Operating Plan (AOP) and monitor operational expenses, implementing cost-saving measures where possible. - **Project Billing & KPIs:** Ensure timely invoicing and adherence to project Key Performance Indicators (KPIs), plans, and First-Time Right (FTR) metrics. - **Team Leadership:** Foster a collaborative work environment, ensuring job satisfaction and professional growth for team members. - **EHS Compliance:** Ensure strict adherence to Environmental, Health, and Safety (EHS) guidelines, promoting a safe working environment. - **Data Management:** Design and implement Management Information Systems (MIS) and presentation formats for seamless data flow and monitoring. - **Estate & Labor Relations:** Address estate-related issues and liaise with local administration and labour unions to resolve conflicts. - **Performance Monitoring:** Prepare and review monthly/quarterly performance dashboards, identifying areas for improvement. - **Root Cause Analysis:** Conduct Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA) to address deviations. - **Training & Development:** Organize inbound and outbound training sessions to enhance team skills and knowledge. - **Site Visits:** Conduct regular site visits to motivate teams and ensure timely, quality delivery to clients. **Qualifications:** **Desired Qualifications & Experience:** - **Educational Background:** B.E./B.Tech in Electrical, Mechanical, Civil Engineering, or Energy specialization. MBA is a plus. - **Professional Experience:** Minimum 18-20 years in EPC project management, operations, and facility management within the solar energy sector. - **Leadership Skills:** Proven track record in leading large teams and managing complex projects. - **Technical Expertise:** In-depth knowledge of solar power plant design, installation, commissioning, and maintenance. - **Project Management:** Experience in budgeting, scheduling, and resource allocation for large-scale projects. - **Regulatory Knowledge:** Familiarity with local regulations and compliance standards in the solar energy industry. **Preferred Attributes:** - **Industry Experience:** Background in solar energy, renewable energy, or related sectors. - **Software Proficiency:** Familiarity with project management tools and software. - **Communication Skills:** Strong verbal and written communication abilities. - **Problem-Solving:** Ability to identify issues and implement effective solutions promptly. In addition to the above responsibilities and qualifications, you may also be required to address estate-related issues and liaise with local administration and labour unions to resolve conflicts. If you are interested in this challenging opportunity, please reach out to hrshubh@yourhr4u.com or contact 8445228925 for further details. As an experienced MEPC Head, you will be responsible for leading and managing Engineering, Procurement, and Construction (EPC) projects, operations, and facility management services in the solar energy sector. Your expertise in overseeing large-scale solar energy projects will play a crucial role in ensuring timely and quality delivery to clients. **Key Responsibilities:** - **EPC Project Management:** Oversee the execution of EPC projects, ensuring adherence to timelines, budgets, and quality standards. - **Operations & Maintenance:** Manage the operation and maintenance of passive infrastructure and facility management services, ensuring optimal performance. - **Material & Logistics Management:** Supervise the movement of materials and equipment across interstate locations, ensuring timely delivery and compliance with regulations. - **Customer Engagement:** Maintain regular interactions with clients to ensure satisfaction and identify opportunities for business development. - **Budgeting & Cost Management:** Finalize the Annual Operating Pla

As a Contact Center Manager, you will be responsible for overseeing the daily operations of internal and outsourced call centers. Your role will involve monitoring lead distribution, sales pitch, and call audits. You will design and implement training programs to enhance product knowledge and sales techniques among the team members. - Implement performance tracking mechanisms and drive key performance indicators (KPIs) such as APR, FTR, and conversions. - Ensure seamless customer engagement throughout the digital purchase journey. - Monitor service quality and compliance with IRDAI regulations, data privacy, and security norms. - Identify and implement process improvement opportunities to enhance customer satisfaction and policy issuance efficiency. - Collaborate with digital, IT, and product teams to optimize user experience and lead journeys. - Drive CRM and call center system enhancements for better lead nurturing and tracking. - Coordinate with third-party vendors and external platforms for campaign execution and process integration. - Graduate/Postgraduate in Marketing, Insurance, or Business Administration. The company values strong leadership behaviors such as excellent communication skills, team leadership capabilities, and effective stakeholder management.,

Role Overview: As a dedicated and qualified professional, you will be responsible for achieving sales targets through direct efforts and identifying sales opportunities for the CASA products by acquiring new customers and building relationships. You will also be tasked with achieving acquisition and deepening value targets, sourcing various liabilities products such as RD, TD MF, LI, and preparing/implementing sourcing, activation, implementation, coaching, and mentoring plans for BDEs. Your role will also involve ensuring FTR (First Time Right - CASA AOF) and compliance with regulations and process adherence. Key Responsibilities: - Achieve sales targets through direct efforts and identifying sales opportunities - Acquire new customers and build relationships for CASA products - Achieve acquisition and deepening value targets - Source liabilities products such as RD, TD MF, LI - Prepare and ensure implementation of sourcing, activation, implementation, coaching, and mentoring plan for BDEs - Ensure FTR (First Time Right - CASA AOF) - Ensure compliance with regulations and process adherence Qualifications Required: - Bachelor's degree in a relevant field - Proven experience in sales and customer acquisition - Strong communication and interpersonal skills - Knowledge of liabilities products such as RD, TD MF, LI - Ability to work collaboratively in a team environment (Note: No additional company details were provided in the job description),