hotel operations jobs

2,294 Hotel Operations Jobs

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posted 3 weeks ago
experience2 to 6 Yrs
location
Kozhikode, Kerala
skills
  • Leadership
  • Team management
  • Problemsolving
Job Description
As an Operations Manager for the Hotel, your primary responsibility will be to oversee the day-to-day operations to ensure efficiency, quality, service, and cost-effective management of resources. This role demands strong leadership skills, problem-solving abilities, and the capacity to effectively manage multiple teams and functions. Key Responsibilities: - Supervise the day-to-day operations of the Hotel - Ensure efficiency, quality, and service standards are met - Manage resources in a cost-effective manner - Provide strong leadership to multiple teams - Solve problems that arise in operations effectively Qualifications Required: - Minimum of 2 years of experience in a supervisory role - Strong leadership and problem-solving skills The company offers the following benefits: - Food provided - Health insurance - Provident Fund Please note that this is a full-time position and requires in-person work at the designated location.,
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posted 3 weeks ago
experience5 to 9 Yrs
location
Bangalore, Karnataka
skills
  • Strategic Planning
  • Financial Management
  • Budgeting
  • Staff Management
  • Compliance Management
  • Performance Analysis
  • Guest Experience Management
  • Client Relationship Building
  • Operational Policies
  • SOP Implementation
Job Description
Role Overview: As a General Manager at our growing hospitality brand specializing in premium Service Apartments and Boutique Hotels, you will be responsible for overseeing the overall operations of our properties. Your focus will be on strategic planning, guest experience enhancement, financial performance optimization, and ensuring the smooth day-to-day management of the hotel and service apartment units. Key Responsibilities: - Oversee all operations of the hotel and service apartments, including front office, housekeeping, F&B, and maintenance departments. - Ensure exceptional guest experiences by handling feedback professionally and efficiently. - Develop and implement strategies to maximize occupancy rates, revenue, and profitability. - Monitor budgets, control costs, and ensure effective financial management within the properties. - Lead, train, and motivate the staff to maintain high-quality service standards. - Ensure compliance with health, safety, and statutory regulations at all times. - Build and maintain strong relationships with corporate clients, travel partners, and vendors. - Implement operational policies and standard operating procedures (SOPs) for efficient management. - Review performance reports regularly and implement process improvements to enhance operations. Qualifications Required: - Previous experience in a similar role within the hospitality industry. - Strong leadership and organizational skills with the ability to motivate a team. - Excellent communication and interpersonal abilities to ensure guest satisfaction. - Proficiency in financial management and budgeting. - Knowledge of health, safety, and statutory regulations. - Proven track record in maximizing revenue and profitability. - Ability to develop and implement strategic plans for operational efficiency. Note: Benefits include health insurance and Provident Fund.,
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posted 2 weeks ago
experience0 to 4 Yrs
location
All India
skills
  • Operations Management
  • Training
  • Customer Satisfaction
  • Communication
  • Customer Service
  • Leadership skills
  • Problemsolving
  • Decisionmaking
  • Organizational skills
Job Description
As a Hotel Operations Manager Trainee at Rohm Staycations located in Bhubaneswar, your role will involve overseeing day-to-day operations, ensuring customer satisfaction, managing communications, providing exceptional customer service, and participating in training activities. Key Responsibilities: - Oversee day-to-day operations of the hotel - Ensure customer satisfaction by addressing their needs and concerns - Manage communications with guests, staff, and management - Provide exceptional customer service to enhance guest experience - Participate in training activities to improve operational efficiency Qualifications Required: - Operations Management and Training skills - Customer Satisfaction, Communication, and Customer Service skills - Strong problem-solving and decision-making abilities - Excellent organizational and leadership skills - Ability to work effectively in a fast-paced environment - Previous experience in hospitality or related field - Bachelor's degree in Hospitality Management or relevant field Rohm Staycations is a holiday/vacation rental company that provides fully furnished and serviced apartments for short-term or long-term stays in holiday locations. Started in July 2024, the company aims to offer guests a home away from home and an office away from the office. Location: Gopalpur on Sea, Gopalpur, Ganjam, Odisha. As a Hotel Operations Manager Trainee at Rohm Staycations located in Bhubaneswar, your role will involve overseeing day-to-day operations, ensuring customer satisfaction, managing communications, providing exceptional customer service, and participating in training activities. Key Responsibilities: - Oversee day-to-day operations of the hotel - Ensure customer satisfaction by addressing their needs and concerns - Manage communications with guests, staff, and management - Provide exceptional customer service to enhance guest experience - Participate in training activities to improve operational efficiency Qualifications Required: - Operations Management and Training skills - Customer Satisfaction, Communication, and Customer Service skills - Strong problem-solving and decision-making abilities - Excellent organizational and leadership skills - Ability to work effectively in a fast-paced environment - Previous experience in hospitality or related field - Bachelor's degree in Hospitality Management or relevant field Rohm Staycations is a holiday/vacation rental company that provides fully furnished and serviced apartments for short-term or long-term stays in holiday locations. Started in July 2024, the company aims to offer guests a home away from home and an office away from the office. Location: Gopalpur on Sea, Gopalpur, Ganjam, Odisha.
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posted 1 day ago
experience15 to 19 Yrs
location
Maharashtra
skills
  • PTP
  • OTC
  • RTR
  • SDL
  • Tableau
  • Quality
  • General administration
  • Client management
  • Communication
  • Team management
  • People development
  • Business acumen
  • Team management skills
  • Communication skills
  • Presentation skills
  • Analytical skills
  • Travel vertical
  • Hotel Aggregator
  • SLA delivery
  • Transformation initiatives
  • Building strong relationships
  • Learning initiatives
  • Building crossfunctional teams
  • Supporting farming
  • new business initiatives
  • PL accountability
  • Collaborating with internal teams
  • FA operations management
  • Core industry domain knowledge
  • PTP domain
  • Travelhotel aggregator sector
  • Milestone
  • deadlinedriven environment
  • Influence leadership
  • Resolve issues effectively
  • Coaching skills
  • Excellent communication
  • Numerical skills
Job Description
You will be responsible for managing and coordinating operations across PTP, OTC, and RTR towers as an SDL in the Travel vertical (Hotel Aggregator) industry. Your key responsibilities will include: - Driving SLA delivery, transformation initiatives, quality, and general administration for a key F&A client - Managing client relationships, communication, and building strong relationships for a high visibility account - Leading team management, people development, learning initiatives, and building cross-functional teams - Supporting farming and new business initiatives, P&L accountability, and collaborating with internal teams on various projects The ideal candidate should have: - In-depth F&A operations management experience with core industry domain knowledge, preferably in the PTP domain within the travel/hotel aggregator sector - Previous experience in a milestone and deadline-driven environment - Ability to influence leadership, work collaboratively, and resolve issues effectively - Business acumen, team management skills, and effective communication with different departments and business owners - Coaching skills to enable operational leaders and teams to achieve their goals - Excellent communication, presentation, numerical, and analytical skills Qualifications required for this position: - 15+ years of relevant experience in Travel F&A operations or GBS environment - BCom/Post Grad finance qualification is preferred,
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posted 2 months ago
experience2 to 6 Yrs
location
Noida, Uttar Pradesh
skills
  • Customer Service
  • Travel Arrangements
  • Negotiation
  • Booking Systems
  • Hotel Management
  • Relationship Building
  • Team Management
  • Travel Technology
  • Travel Economics
Job Description
Role Overview: As a Hotel Operations Executive, you will be responsible for managing all aspects of hotel bookings and accommodations for clients. Your main focus will be on ensuring seamless operations processes, negotiating favorable rates, and providing exceptional customer service to meet the specific needs of travelers. Key Responsibilities: - Provide exceptional traveler care and customer service to clients. - Accurately complete end-to-end travel requirements for both international and domestic travel arrangements for Business Travel clients. - Coordinate with multiple departments to ensure quick resolution for customers and adhere to Service Level Agreements (SLA). - Handle calls and emails simultaneously to deliver a smooth customer experience. - Manage end-to-end booking processes, including room reservations, cancellations, and modifications. - Utilize booking systems and tools to streamline operations processes. - Ensure accuracy of reservation details and provide timely confirmation to clients. - Identify suitable hotels that align with the preferences and policies of clients. - Negotiate favorable rates, contract terms, and amenities for accounts. - Collaborate with hotels to secure room blocks and ensure availability during peak travel times. Qualifications: - Graduate with a Diploma or Degree in travel and tourism would be an added advantage. - 2-3 years of relevant experience in the travel domain. - Ability to build excellent business relationships with customer groups, peers, and seniors. - Should be a team player and capable of managing tasks independently if required. - Knowledge of travel economics and travel technology.,
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posted 2 months ago

Hotel Operations

Rufin Hotels Private Limited
experience0 to 4 Yrs
location
Kolkata, West Bengal
skills
  • Hotel Management
  • Operations Management
  • Back Office
  • Sales Marketing
Job Description
You are looking for fresh female candidates with a background in Hotel Management courses to join your team. The positions available include Sales & Marketing Manager, Operations Manager, and Back Office roles. These opportunities are based at various hotel locations in Sikkim, offering a chance for individuals interested in the hotel industry to grow and excel. **Key Responsibilities:** - Sales & Marketing Manager - Operations Manager - Back Office You are specifically seeking candidates who reside in Kolkata or nearby areas, as the roles require daily commuting to the office for full-time work. Face-to-face interviews will be conducted at the Kolkata office for serious applicants. **Qualifications Required:** - Background in Hotel Management courses - Female candidates preferred - Willingness to work full-time in Sikkim This position offers opportunities for interns or individuals seeking temporary contractual employment, with a contract length of 6 months. The work location is in person, providing an engaging and hands-on experience in the hotel industry.,
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posted 1 week ago
experience7 to 15 Yrs
location
Gujarat, Ahmedabad
skills
  • Hotel Operations
  • Public Relations
  • Communication Skills
  • Management
  • Revenue Optimization
Job Description
Role Overview: As the HOD - Hotel Operations & Public Relations at The Sankalp Group, you will be responsible for overseeing all hotel operation functions and setting the right image for the company's brand. Your role will involve facilitating HODs for the execution of activities, optimizing revenue, and ensuring smooth hotel operations. You will work closely with department heads on a daily basis to manage all departments effectively. Key Responsibilities: - Oversee all hotel operation functions - Set the right image for the company's brand - Develop good connections and strong public relation skills - Facilitate HODs for the execution of activities and functions - Optimize revenue and ensure smooth hotel operations - Manage all departments and work closely with department heads on a daily basis - Utilize your good hotel experience and excellent communication skills - Maintain a presentable personality Qualifications Required: - 7-15 years of experience in hotel operations and public relations - Excellent communication skills - Good connections and strong public relation skills - Previous experience in a similar role - Ability to work effectively with department heads on a daily basis,
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posted 2 months ago

Hotel Operations Intern

Accrue Fund Management Services
experience0 to 4 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • Customer service
  • Receptionist duties
  • Teamwork
  • Strong communication
  • Handling reservations
  • Food
  • beverage services
  • Organizational skills
Job Description
Role Overview: As a Hotel Operations Intern at Accrue Fund Management Services, you will be part of a full-time hybrid role located in Ghaziabad. Your responsibilities will involve a mix of on-site work and remote work. Your main tasks will include assisting with reservations, delivering exceptional customer service, managing receptionist duties, and supporting food and beverage services. This internship will provide you with hands-on experience and training across various aspects of hotel operations. Key Responsibilities: - Assist with reservations - Provide excellent customer service - Manage receptionist duties - Support food and beverage services Qualifications Required: - Strong communication and customer service skills - Experience in handling reservations and receptionist duties - Knowledge of food and beverage services - Ability to work both independently and in a team - Detail-oriented with excellent organizational skills - Passion for the hospitality industry,
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posted 2 months ago
experience0 to 4 Yrs
location
Sonipat, Haryana
skills
  • Hospitality
  • Hotel Operations
  • Housekeeping
  • Event Planning
  • Marketing
  • Performance Analysis
  • Inventory Management
  • Budgeting
  • Staff Training
  • Guest Relations
  • Facility Maintenance
  • Front Desk Management
  • Food Beverage Management
  • Room Reservations
Job Description
As a Hotel Management (Operations) intern at Era, you will have the opportunity to gain hands-on experience in all aspects of managing a luxury hotel. Your role overview will involve assisting in overseeing the daily operations of the hotel, collaborating with department heads, participating in planning and executing special events, analyzing performance metrics, supporting in managing inventory, and assisting in training and supervising staff. You will also get exposure to various aspects of hotel management, including guest relations, room reservations, and facility maintenance. Key Responsibilities: - Assist in overseeing daily operations of the hotel, including front desk, housekeeping, and food & beverage departments. - Collaborate with department heads to ensure seamless guest experiences and efficient operations. - Participate in planning and executing special events, promotions, and marketing initiatives. - Learn to analyze performance metrics and implement strategies to improve operational efficiency and profitability. - Support in managing inventory, purchasing, and budgeting to ensure cost control and maximize revenue. - Assist in training and supervising staff to uphold high standards of service excellence. - Get exposure to various aspects of hotel management, including guest relations, room reservations, and facility maintenance. Qualifications Required: - Motivated and detail-oriented individual with a passion for hospitality. If you are a motivated, detail-oriented individual with a passion for hospitality, this internship is an excellent opportunity to kickstart your career in hotel management. Apply now and embark on a rewarding journey with Mea Ame! (Note: The company works on sweetening the lives of human beings by providing organic health and wellness products. They believe in the interconnectedness of science and spirituality and create concepts focusing on both aspects of wellness. Additionally, the company is involved in hospitality and event management, with a new boutique hotel in Murthal, Sonipat, Haryana, which is a mix of a caf, co-working space, club, and stay.),
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posted 1 day ago

Hotel Operation

FARGATE SOLUTIONS PRIVATE LIMITED
experience3 to 7 Yrs
location
Delhi
skills
  • Customer service
  • Complaint handling
  • Operations management
  • Guest checkincheckout procedures
  • Managing bookings
Job Description
As the Hotel Operations Manager at our company, you will be responsible for overseeing the day-to-day operations of the hotel to ensure guest satisfaction and service excellence. Your main duties will include: - Handling guest check-in/check-out procedures - Managing bookings - Addressing any customer complaints or concerns in a professional and effective manner Fargate is a next-generation IT service provider that specializes in resolving information system-related problems and creating new business approaches to manage data and business routines. The company focuses on integrating modern software methodologies to help clients streamline their operations and achieve their business goals.,
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posted 1 day ago

Hotel Operations Manager

Rapid Group of Companies
experience5 to 9 Yrs
location
Karnataka
skills
  • Operations Management
  • Quality
  • Hospitality Management
  • PL
  • Budgeting
  • Cost Control
  • Leadership
  • Communication
  • Customer Service
  • Financial Business Performance
  • Staffing Team Leadership
  • Hygiene Safety
  • Customer Experience Business Growth
  • Reporting Continuous Improvement
  • Problemsolving
Job Description
As a Restaurant Operations Manager, your role involves overseeing daily restaurant operations to ensure smooth coordination between front-of-house and back-of-house teams, maintain high service and quality standards, drive profitability, and deliver an exceptional guest experience. Your responsibilities will include strong leadership, operational planning, financial oversight, team development, and continuous improvement. Key Responsibilities: - Ensure seamless coordination between front-of-house (dining area, service team, guest flow) and back-of-house (kitchen, prep areas, storage). - Enforce and oversee adherence to Standard Operating Procedures (SOPs) for various aspects of operations. - Maintain a strong floor presence during peak hours to observe service, support staff, and ensure smooth workflow. - Monitor service standards, address and resolve guest complaints promptly, and use feedback to improve operations. - Develop and monitor budgets, sales targets, cost controls, and analyze financial statements. - Work with procurement to negotiate with suppliers for quality and pricing of goods. - Create efficient duty rosters, foster a positive workplace, and ensure staff compliance with standards. - Ensure food and beverage items meet restaurant standards, enforce hygiene, sanitation, and safety standards. - Work on increasing guest visits, managing VIP guests, and supporting marketing initiatives. - Generate and present regular reports to management, identify operational inefficiencies, and implement process improvements. Qualifications & Skills: - Degree in Hospitality Management or related field preferred. - Vast experience in restaurant or F&B operations management. - Strong understanding of P&L, budgeting, and cost control. - Excellent leadership, communication, and problem-solving skills. - Ability to work under pressure and handle fast-paced service environments. - Strong customer service orientation and attention to detail. The company provides benefits such as food, health insurance, paid sick time, and provident fund. This is a full-time job requiring in-person work at the specified location.,
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posted 2 months ago

Management Intern - Hotel Operations

The Bureau of Innkeepers | VSK Innkeeping
experience0 to 4 Yrs
location
Delhi
skills
  • Customer service
  • Time management
  • MS Office
  • Hospitality management
  • Hotel management
  • Strong communication
  • Handling reservations
  • Front office duties
  • Food
  • beverage services
  • Organisational skills
Job Description
Role Overview: As a Management Intern in Hotel Operations at The Bureau of Innkeepers, you will be involved in day-to-day hotel operations at various locations in New Delhi. Your primary responsibilities will include managing communications, reservations, customer service, strategy implementation, and supporting food and beverage and general operations. This role is designed to provide you with hands-on experience in hotel management, with a focus on learning and development throughout. Key Responsibilities: - Assist in managing communications, reservations, and front office duties - Provide excellent customer service to guests - Support food and beverage services and general operations - Help implement hotel strategies for improved efficiency and guest satisfaction - Work independently and collaboratively as part of a team to ensure smooth hotel operations - Utilize your strong communication skills to interact effectively with guests and colleagues - Demonstrate excellent organisational and time management skills to handle multiple tasks efficiently - Utilize proficiency in MS Office and relevant software applications for daily operations Qualifications Required: - Strong communication and customer service skills - Experience in handling reservations and front office duties - Knowledge of food and beverage services - Residency in New Delhi (South) - Excellent organisational and time management skills - Ability to work independently and as part of a team - Proficiency in MS Office and relevant software applications - Relevant diploma or degree in hospitality management/hotel management (Note: Additional details about the company were not provided in the job description.),
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posted 2 months ago
experience2 to 6 Yrs
location
Maharashtra
skills
  • Hotel reservations
  • Sales support
  • Quality check
  • Customer service
  • Communication skills
Job Description
You will be responsible for making hotel reservations worldwide and liaising with suppliers & hotels for the request of rooms as per customer's requirement. Your role will also involve providing Sales support for hotel bookings for B2B and retail customers, as well as ensuring Quality check on each booking. Key Responsibilities: - Make hotel reservations worldwide - Liaise with suppliers & hotels for room requests - Provide Sales support for B2B and retail customers - Ensure Quality check on each booking Qualifications Required: - Any Graduate or Diploma in IATA - Minimum 2-4 years of experience in backend hotels Fulfilment division - Good working knowledge of hotel terminology - Excellent communication & customer service skills - Willingness to work in UK shift.,
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posted 2 months ago

Hotel Operation

EaseMyTrip.com
experience0 to 3 Yrs
location
Haryana
skills
  • Strong communication skills
  • Customer support experience
Job Description
Job Description: As a Hotel Operations Executive, you will be responsible for handling post-booking queries, modifications, and cancellations. Your role will involve coordinating with hotels to ensure confirmations and resolving any issues that may arise. Additionally, you will provide customer support through calls, emails, and chats. Key Responsibilities: - Handle post-booking queries, modifications, and cancellations - Coordinate with hotels to ensure confirmations and resolve any arising issues - Provide customer support through calls, emails, and chats Qualifications Required: - 6 months to 1+ years of experience in a similar role - Strong communication skills - Customer support experience Location: Gurgaon (Rotational shift) - No night shift for female candidates.,
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posted 1 day ago
experience0 to 4 Yrs
location
Madhya Pradesh, Bhopal
skills
  • staff management
  • inventory management
  • communication skills
  • caring for dogs
  • empathy
  • veterinary care
  • feeding routines
  • facility inspections
  • training sessions
  • client feedback
  • financial reports
Job Description
As a startup focusing on building dog hospitality for pets, you are seeking individuals who are passionate about caring for dogs and eager to explore the opportunities the pet industry has to offer. **Role Overview:** - Your day-to-day responsibilities will include holding morning meetings with the team to discuss the day's schedule, special needs of the dogs, and any issues from the previous day. - You will ensure the health of all dogs, address any medical needs, coordinate with the veterinary team if necessary, and greet arriving clients along with their dogs. - Additionally, you will oversee feeding and exercise routines, monitor staff performance, conduct facility inspections to ensure cleanliness and safety, check inventory levels, supervise training sessions and enrichment activities, assist with check-out procedures, collect client feedback, update records and logs, review financial reports, respond to emails and communications, and prepare for the next day's schedule. **Qualification Required:** - Ideal for true dog lovers with a strong sense of empathy and a deep passion for the well-being of dogs. - An internship position suitable for individuals interested in evolving the pet care industry. If you are someone driven by a "giving back" mindset and interested in evolving the pet care industry, join Domigo in their mission to provide exceptional customer service, lead and motivate the team, and ensure the health and safety of all dogs in their care.,
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posted 2 months ago

Hotel Management (Operations) Internship

Office Stag Solutions Private Limited
experience0 to 4 Yrs
location
Bihar, Patna
skills
  • hospitality
  • hotel operations
  • service standards
Job Description
As an intern for this hotel management opportunity, you will be part of a dynamic team within a leading hospitality organization. Your role will involve the following responsibilities: - Assisting senior staff in daily hotel operations. - Supporting hotel managers and department heads across various departments. - Understanding hotel policies, service standards, and protocols. If you are passionate about hospitality and eager to learn, this internship offers you a valuable hands-on experience in hotel operations. Food and accommodation will be provided during your internship. About the company: The company is a provider of all things required to run an efficient, aesthetic, well-stocked, successful office. They aim to create the best work environment for you and your co-workers by offering all the products and services needed for your office.,
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posted 2 days ago
experience3 to 7 Yrs
location
Nashik, Maharashtra
skills
  • Civil Engineering
  • Operations Management
  • IT Support Coordination
Job Description
As an ideal candidate for this role, you will be responsible for overseeing civil operations and IT infrastructure for hotel projects. Your main focus will be to ensure seamless project execution, maintain quality control, and ensure timely completion of projects. Your experience in civil engineering, IT support coordination, and operations management within the hospitality or real estate sector will be crucial for success in this position. Key Responsibilities: - Oversee civil operations for hotel projects - Manage IT infrastructure related to the projects - Ensure seamless project execution - Maintain quality control throughout the project lifecycle - Ensure timely completion of projects Qualifications Required: - Experience in civil engineering - Proficiency in IT support coordination - Strong background in operations management within the hospitality or real estate sector Please note that the job category for this position is Real Estate, and it is a full-time role based in Nashik.,
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posted 4 days ago
experience1 to 5 Yrs
location
Haryana
skills
  • Customer Service
  • Operational Efficiency
  • Team Collaboration
  • Communication Skills
  • Interpersonal Skills
  • Booking
  • Reservations
  • Travel Itinerary Management
  • Compliance
  • Documentation
  • Problemsolving Skills
Job Description
As an Operations Executive at Reg Travel Freeby Pvt Ltd, you will play a key role in ensuring the smooth and efficient functioning of our travel operations. You will be responsible for overseeing various aspects of travel arrangements, maintaining supplier relationships, optimizing processes, and providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: - Booking and Reservations: Handle booking and reservation systems efficiently and ensure accuracy of bookings and timely communication with clients regarding their travel arrangements. - Customer Service: Address client inquiries and provide support throughout their travel experience and resolve issues promptly and ensure client satisfaction. - Travel Itinerary Management: Plan and coordinate travel itineraries, including flights, accommodations, transfers, and activities and customize itineraries to meet individual client preferences and requirements. - Compliance and Documentation: Stay updated on travel regulations and ensure compliance with industry standards and maintain accurate records and documentation for bookings and transactions. - Operational Efficiency: Streamline processes to improve efficiency and productivity and implement best practices and procedures for operational excellence. - Team Collaboration: Work closely with travel consultants and other team members to coordinate travel arrangements and resolve issues and provide guidance and support to colleagues as needed. Qualifications Required: - Bachelors degree in Hospitality Management, Business Administration, or related field (preferred). - Proven experience in a similar role within the travel industry. - Strong understanding of travel booking systems and procedures. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Problem-solving skills and attention to detail. - Proficiency in travel management software and Microsoft Office Suite.,
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posted 2 months ago
experience0 to 4 Yrs
location
Haryana
skills
  • operations
  • office management
  • client interaction
Job Description
As an intern at the company, your day-to-day responsibilities will include: - Basic work in operations - Reception office management - Client interaction The challenges brought to the workplace by the pandemic mean companies must adapt to evolving employee needs while seeking more flexible spaces for their teams to work outside the home. For companies of all sizes, Synq.Work offers a productive space to collaborate, meet, and work on specific projects, all at locations close to home.,
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posted 2 days ago

Operations Manager

Via Lakhela Resort & Spa
experience5 to 9 Yrs
location
Rajasthan
skills
  • Hospitality Management
  • Hotel Operations
  • Event Management
  • Leadership
  • Team Management
  • Staff Training
  • Communication
  • Customer Service
  • Guest Relation
  • Budgeting
  • Reporting
  • Property Management Systems
  • Technology
  • Financial Acumen
  • ProblemSolving
  • DecisionMaking
  • Organizational Skills
Job Description
As an Operations Manager at Via Lakhela Resort & Spa, your role will involve overseeing daily operations at our tranquil retreat in Kumbhalgarh. You will be responsible for ensuring the efficient functioning of the resort, managing staff, optimizing guest services, maintaining quality standards, overseeing financial performance, and coordinating events. Your active problem-solving and collaboration skills will be crucial in enhancing guest satisfaction and operational efficiency. Key Responsibilities: - Manage daily operations at the resort - Supervise staff and ensure smooth functioning of various departments - Optimize guest services to create a memorable experience for all guests - Maintain quality standards in service delivery - Oversee financial performance and ensure adherence to budgeting and reporting requirements - Coordinate and manage events such as weddings, corporate retreats, and special occasions Qualifications Required: - Experience in hospitality management, hotel operations, and event management - Strong leadership, team management, and staff training skills - Excellent communication, customer service, and guest relation skills - Financial acumen, budgeting, and reporting skills - Problem-solving, decision-making, and organizational skills - Bachelor's degree in Hospitality Management, Business Administration, or related field - Experience with property management systems and technology is a plus - Ability to work in a fast-paced environment and adapt to changing needs Via Lakhela Resort & Spa is dedicated to providing a personalized experience for all guests, ensuring their stay is both memorable and relaxing. Join our team and be a part of creating exceptional experiences for our guests at our stunning retreat in Kumbhalgarh.,
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