3,480 Head Business Operations Jobs in Chennai

The role involves overseeing operations and maintenance of passive telecom infrastructure across the assigned telecom circle. Responsibilities include ensuring high uptime, optimal energy efficiency, preventive and corrective maintenance, vendor management, SLA compliance, and cost control while maintaining network availability as per client agreements. The candidate will lead O&M activities across all telecom sites, manage a team of Cluster Managers, Field Engineers, and Technicians, and supervise third-party vendors for site upkeep. The role also includes project planning, site coordination, business development, and ensuring timely collection of payments.

Job Title: Service Business Lead Job Code: ITC/SBL/20251107/16358 Location: Chennai Experience: 5-12 Years Education: Bachelors Degree CTC Range: 14,00,000 -28,00,000 Status: Open About the Role We are looking for a skilled and customer-focused Service Business Lead to oversee technical service operations, warranty management, and service process implementation across channel partners. The ideal candidate will have strong technical diagnostic abilities, hands-on experience with defect rectification, and a deep understanding of service business KPIs. This role plays a key part in ensuring customer satisfaction, workshop profitability, and high-quality service delivery in the Chennai region. Key Responsibilities Analyze technical complaints from the field and ensure timely rectification of defects. Overhaul vehicle aggregates and provide technical support to channel partners. Manage and maintain internet-based warranty processes with accuracy and compliance. Ensure the implementation of service processes across all channel partners. Develop secondary service channels to strengthen reach and service delivery. Provide product feedback for both company products and competitor offerings to drive improvement. Train service managers and dealer teams on diagnostics, service processes, and customer care. Plan and execute special service support programs for strategic and high-value customers. Ensure timely execution of spare parts orders by channel partners. Guide channel partners on manpower deployment, equipment optimization, and workshop profitability. Manage spare parts inventory, stock health, and service guarantees at dealerships. Conduct monthly visits to Authorized Service Centres (ASC) and monitor performance. Drive customer care initiatives to improve satisfaction and reduce repeat complaints. Required Skills & Competencies Strong Technical Analysis & Diagnostic Skills Defect Rectification & Aggregate Overhaul Warranty Process Management Service Process Implementation Customer Care & Issue Resolution Service Network & Channel Management Inventory & Spare Parts Management Training & Technical Support Excellent Communication & Stakeholder Handling

Job Role: Business Analyst Location: Chennai Work mode: WFO  Experience: 6 to 8 years Notice Period: Immediate to 45 days  About Tristha Global: Tristha Global is an India-based software services company and Quality Assurance company that focuses broadly on the BFSI sector. We provide end-to-end test automation, testing services and test management tools for businesses that focus on financial services. Roles and Responsibilities: As a Business Analyst (Treasury) you will manage Analyze and document business requirements to support treasury operations. Collaborate with various departments and stakeholders to ensure project success. This role requires strong analytical, communication, and problem-solving skills In-depth knowledge of treasury operations and financial instruments Strong analytical, quantitative, and problem-solving skills. Excellent communication, stakeholder management, and presentation abilities. Ability to work in a fast-paced, cross-functional environment. Mandatory Skills: 6-8 years of experience into Treasury modules. Any treasury application Exposure. Exposure of Money Market, Forex, Fixed income, and Derivatives. Exposure of Interest Rate Swaps, Cross currency swaps, Repo- Reverse repo, Bond & Derivatives. Experience as Business Analyst. Good hand on experience into manual testing. Excellent communication skills. If you possess the mandatory skills and relevant experience, we invite you to share your updated resume with us. Please reach us at: career@tristhaglobal.com

Job Description Job Title: Lead - Business Analyst US Healthcare (RCM AR & Workflow Tools) Location: Bangalore, Chennai or Hyderabad Experience: 8 to 12 years  Job Summary: We are looking for a highly analytical and result-oriented Lead Business Analyst with deep expertise in US Healthcare Revenue Cycle Management (RCM) especially Accounts Receivable (AR). The ideal candidate will play a pivotal role in driving requirement analysis, workflow optimization, sprint planning, and stakeholder engagement. Experience with workflow tools and agile ceremonies is essential. Key Responsibilities: Analyze and document end-to-end AR workflows and identify improvement opportunities Gather, validate, and translate business requirements into clear, actionable user stories and functional specs Facilitate and participate in sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives Collaborate closely with Operations team to align business goals with delivery timelines Drive and coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking Create reports, dashboards, and KPIs to support product process usage monitoring Build strong relationships with internal/external stakeholders and communicate insights and recommendations clearly Ensure compliance with HIPAA and all relevant data protection standards Required Skills & Experience: 48 years of hands-on experience in US healthcare RCM, with strong focus on AR (denials, appeals, cash posting, and collections) Proven track record with workflow automation tools Strong Agile experience, including sprint planning, backlog management, and delivery tracking Experience coordinating with PMG and supporting UAT lifecycle Exceptional communication and stakeholder management skills Highly analytical, outcome-focused, and capable of translating business challenges into solutions Preferred Qualifications: Knowledge of healthcare EDI formats (835/837), clearinghouses, or EHR systems like Epic/Cerner  

Job Description - Circle Head Role Overview The Circle Head is responsible for overseeing the end-to-end operations and maintenance of passive telecom infrastructure across the assigned telecom circle. The role ensures maximum network uptime, high energy efficiency, cost optimization, and strict adherence to SLAs as per client agreements. The position requires strong leadership skills to manage teams, coordinate with vendors, and ensure best-in-class operational performance across all telecom sites. Key Responsibilities Operations & Maintenance (O&M) Management Lead, plan, and supervise preventive and corrective maintenance activities across all passive telecom sites in the assigned circle. Ensure uninterrupted infrastructure availability and achieve uptime KPIs for towers, power systems, and associated assets. Monitor site performance parameters and implement timely corrective actions to address operational issues. Drive energy management initiatives to reduce diesel and electricity consumption while maintaining operational efficiency. Team Leadership & Stakeholder Coordination Lead and manage a team of Cluster Managers, Field Engineers, and Technicians ensuring effective execution of O&M activities. Coordinate with internal departments, customers, and cross-functional teams for project execution and issue resolution. Mentor team members, drive performance, and ensure adherence to safety and compliance standards. Vendor & SLA Management Manage third-party vendors responsible for site O&M, facility management, security, and housekeeping. Track vendor performance, enforce SLA compliance, and support contract negotiations as needed. Conduct regular site audits and ensure high-quality vendor service delivery. Asset & Infrastructure Management Maintain accurate tracking of all critical infrastructure assets including power systems, DG sets, batteries, and shelter equipment. Monitor asset life cycles and ensure timely repair, replacement, and refurbishment activities. Ensure all infrastructure is compliant with technical and safety standards. Project Planning & Site Coordination Support rollout of new projects, upgrades, and infrastructure enhancements within the circle. Coordinate with project teams to ensure timely completion of new site integrations and site readiness activities. Plan resource allocation, track progress, and ensure delivery within defined timelines and budgets. Reporting & Documentation Prepare and share daily/weekly/monthly reports on uptime performance, energy KPIs, OPEX, and SLA adherence. Maintain documentation related to O&M processes, asset records, site audits, and compliance requirements. Provide insights and recommendations to improve operational efficiency and cost control. Business Development Support Identify opportunities for tenancy growth and infrastructure utilization within the circle. Support customer engagement and ensure positive client relationships through reliable service delivery. Contribute to proposal preparation, feasibility checks, and site readiness assessments for potential business. Required Skills & Competencies Strong understanding of passive telecom infrastructure (towers, power systems, DG, battery banks, shelters, electrical systems). Excellent knowledge of preventive & corrective maintenance practices. Experience in vendor management and SLA governance. Strong leadership, team management, and stakeholder coordination skills. Good analytical, reporting, and problem-solving abilities. Ability to manage costs, optimize energy consumption, and improve operational KPIs. Proficiency in MS Office and O&M management tools. BE required.

Dear Candidate, We are hiring individuals for online data entry and typing jobs that can be done remotely Fresher / Back Office / Computer Operator / Data Entry Operator Skills Required: Just basic computer knowledge thats it! No age restrictions No work pressure No targets Open to both males and females All qualifications accepted Graduates, Diploma holders, or any educational background You can work using a smartphone, laptop, or any digital device whatever suits you best! Job Responsibility: Simply complete and submit your assigned work on time. If you're ready for a flexible job that fits your schedule, wed love to have you onboard. Thank you!

Nurture and grow franchisee allocated with support of team of direct reportees (FLS) & LBS. Key objective being growth in New Business and retaining existing business while ensuring adherence to quality standards and process, policies and guidelines defined by the organization. As a CBH individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner. CBH is also responsible for helping his RBH to maintain relationship with Senior management at Region offices however not required to coordinate directly with RO   Typical Targets and Measures Profitable franchisee. 1. Achieving defined number of LBS in Franchisee 2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan 3. Engagement & Activity Management High engagement levels to be maintained at Branch levels with support from ISM. 4. APE new business growth as per AOP 5. Renewal book/Persistency maintain desired level of First Year and overall persistency across channels   Customers / Stakeholders Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level 2. Engage with Branches and influence and support them for driving insurance business. 3. Cross functional engagement within CHOICe with Business Development,EIMA, Training & operations for ensuring support to LBS and FLS   Leadership &Teamwork Leadership | Teamwork | People Development Manage alignment between functions in the respective HUBs 1. Strategize and Plan to ensure business delivery through Activity management and other initiatives 2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps 3. Industry/competition knowledge and countering with strengths that we have in CHOICe 4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training &  Development basis DAP for individual team member. Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations   Operational Effectiveness & Control Ensure Controls and Audit are in place as required by IRDA & CHOICe Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues. Ensure NIL frauds for any case sourced / handled by the Branch Keep self and Team updated on all new and existing products of CHOICe, Sales Process, Underwriting norms and Compliance guidelines. Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues.  

The Cluster Business Head Cross Sell (Service to Sales Channel) will be responsible for leading and scaling cross-sell initiatives through the Service to Sales (S2S) channel within a defined cluster. This role involves managing customer engagement points, optimizing service interactions for sales conversions, and driving revenue growth through effective leadership and strategy execution. Key Responsibilities: Lead and manage a cluster-wide team of regional/area sales managers and service teams focused on cross-sell via the S2S channel. Design and implement strategies to convert service interactions into sales opportunities. Identify upselling and cross-selling opportunities during customer service interactions (in branches, call centers, digital platforms, etc.). Collaborate with internal teams (Product, Marketing, Operations, and Customer Service) to ensure seamless execution of campaigns. Drive performance metrics (conversion rates, product penetration, lead efficiency, etc.) across teams. Ensure adherence to compliance, regulatory, and operational guidelines. Continuously train and mentor the team to enhance sales skills and service quality. Analyze customer behavior, service journeys, and sales performance data to inform strategy.

Kindly drop your resumes at the Gmail -parvathy@peoplefirst.co.inExperience: 2-7 years Location: ChennaiShift: US shiftNotice period: 0-30 daysMode of work: WFO (no hybrid/remote)*Conduct market research to map potential clients and build sales pipelines.*Develop and maintain strong relationships with new and existing clients.                                                                                      *Identify, research, and qualify new business opportunities in the healthcare IT / RCM domain*Maintain CRM data accuracy and track all sales activities.

Nurture and grow franchisee allocated with support of team of direct reportees (FLS) & LBS. Key objective being growth in New Business and retaining existing business while ensuring adherence to quality standards and process, policies and guidelines defined by the organization. As a CBH individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner. CBH is also responsible for helping his RBH to maintain relationship with Senior management at Region offices however not required to coordinate directly with RO   Typical Targets and Measures Profitable franchisee. 1. Achieving defined number of LBS in Franchisee 2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan 3. Engagement & Activity Management High engagement levels to be maintained at Branch levels with support from ISM. 4. APE new business growth as per AOP 5. Renewal book/Persistency maintain desired level of First Year and overall persistency across channels   Customers / Stakeholders Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level 2. Engage with Branches and influence and support them for driving insurance business. 3. Cross functional engagement within CHOICe with Business Development,EIMA, Training & operations for ensuring support to LBS and FLS   Leadership &Teamwork Leadership | Teamwork | People Development Manage alignment between functions in the respective HUBs 1. Strategize and Plan to ensure business delivery through Activity management and other initiatives 2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps 3. Industry/competition knowledge and countering with strengths that we have in CHOICe 4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training &  Development basis DAP for individual team member. Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations   Operational Effectiveness & Control Ensure Controls and Audit are in place as required by IRDA & CHOICe Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues. Ensure NIL frauds for any case sourced / handled by the Branch Keep self and Team updated on all new and existing products of CHOICe, Sales Process, Underwriting norms and Compliance guidelines. Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues.  

Role Overview: Sales and Operation Manager. This role involves leading a team to achieve closure targets, handling tenant interactions, and ensuring high customer satisfaction. The ideal candidate will be a sales-driven professional with strong negotiation skills, capable of converting leads into successful closures, including managing walk-ins and resolving escalations to boost sales numbers.  Responsibilities: Sales Leadership Drive sales targets for the ROL process, ensuring consistent achievement of monthly and quarterly closure numbers. Motivate and manage the TRMs teams to maximize lead-to-closure conversions. Monitor individual and team performance, providing guidance to exceed sales objectives. Lead Management and Conversion Oversee the allocation and follow-up of leads to ensure no prospects are missed. Engage directly with tenants, including walk-ins, to explain the process, clarify doubts, and provide customized solutions. Negotiate budgets, agreements, and terms with tenants to finalize closures. Foster trust and transparency to ensure tenant satisfaction and successful Closure. Escalation and Objection Handling Address and resolve tenant objections during the sales process, ensuring a positive experience. Manage escalations related to negotiations, trust issue about the process, driving towards successful resolutions that align with business goals. Team Training and Development Train team members on sales strategies, customer handling, and negotiation techniques to improve performance. Conduct regular knowledge-sharing sessions to update the team on SOPs, agreements, and service offerings. Collaboration and Coordination Cross-Department Collaboration : Work closely with the posting and digital marketing teams to improve lead quality and quantity. Collaborate with FRMs and HODs to ensure full accountability and effective management of prospects Seamless Communication: Ensure seamless communication between TRMs, FRMs, and other departments to meet tenant needs effectively. Escalation Coordination: Coordinate with the customer support team to address escalations and any property-related concerns, ensuring high levels of customer satisfaction. Sales Reporting and Analysis Track team performance metrics such as conversion rates, closure numbers, and lease amount. Provide detailed sales reports and insights to management, identifying areas for improvement and growth. Analyze tenant feedback and backouts and sales trends to refine strategies and improve the sales process. Taking the complete ownership of every lead generated and maintaining the track of it. Customer Interaction and Support Walk-In Handling: Manage tenants visiting the office for negotiations, process clarifications, and convert these interactions into successful closures. Face-to-Face Support: Provide excellent face-to-face customer handling, addressing queries and building trust to ensure satisfaction. Payment Follow-Up: Actively follow up with customers for pending payments, ensuring timely collection and minimizing delays. Education and Experience Bachelors degree in Sales, Marketing, Business Administration, or a related field. Minimum 35 years of proven experience in sales, with a strong background in real estate, property leasing, ed-tech, or insurance Demonstrated success in lead conversion performance and team management. Strong experience in data-driven decision-making with advanced proficiency in MS Excel (reports, pivot tables, dashboards, and performance tracking). A consistent record of achieving and exceeding sales targets through strategic planning and team motivation. Skills and Competencies Strong leadership, analytical, and team-handling skills. Data-oriented mindset with the ability to identify trends, track performance, and drive improvements. Excellent communication, negotiation, and interpersonal skills. Capability to manage pressure and multiple priorities effectively. Proven ability to train and mentor sales teams to achieve targets. Strong understanding of digital leads and CRM processes Benefits Competitive salary and attractive performance-based incentives. Opportunity for career growth within a rapidly growing organization. Training and development programs to enhance sales and leadership skills.

Job Summary:The Deputy General Manager (DGM) for Business Intelligence in the Medical Coding industry plays a critical role in driving data-driven decision-making processes. The DGM is responsible for leading the BI team, managing large data sets, generating actionable insights, and aligning analytics strategies with business objectives. This position focuses on optimizing coding accuracy, revenue cycle management, and operational efficiency for healthcare providers through advanced analytics and reporting.The DGM will collaborate with cross-functional teams including operations, delivery quality, IT, compliance, and client management to develop business intelligence solutions that meet the organization's strategic goals. Expertise in medical coding practices, revenue cycle management (RCM), and business analytics is essential for this role.Key Responsibilities:1. Leadership and Strategy:- Lead the Business Intelligence team in delivering data-driven solutions that enhance medical coding accuracy, RCM performance, and client satisfaction.- Develop and implement BI strategies to improve coding operations, compliance, and process efficiency.- Collaborate with senior leadership to define key performance indicators (KPIs) and metrics for business growth and operational improvements.- Support the design and implementation of BI frameworks aligned with organizational goals and healthcare regulations.2. Data Analytics and Reporting:- Oversee the collection, processing, and analysis of large datasets related to medical coding, billing, and revenue cycle management.- Develop automated dashboards, data visualizations, and reports to provide actionable insights for various stakeholders.- Identify trends, patterns, and anomalies in coding performance, payer reimbursements, and claims data, and recommend corrective actions.- Perform predictive and prescriptive analytics to drive decision-making in areas like coding accuracy, denial management, and compliance.3. Process Improvement and Optimization:- Analyze coding workflows and revenue cycle processes to identify areas for efficiency improvements, automation, and optimization.- Collaborate with IT and operations teams to integrate business intelligence tools with existing systems such as electronic health records (EHRs), coding software, and RCM platforms.- Implement AI and machine learning solutions to automate and enhance data processing, coding accuracy, and reporting capabilities.4. Client Management and Collaboration:- Collaborate closely with clients, understanding their business needs, and delivering customized BI solutions that enhance their RCM outcomes.5. Compliance and Risk Management:- Ensure that all BI initiatives are in line with healthcare regulations, such as HIPAA, ICD10, CPT, and HCPCS compliance.- Conduct regular audits of data processes and reporting to identify potential risks and recommend mitigation strategies.6. Team Development and Mentoring:- Manage and mentor a team of BI analysts, data scientists, and developers to ensure the delivery of high-quality analytics and reports.- Provide ongoing training and professional development opportunities to enhance the team's expertise in BI tools, medical coding, and RCM processes.- Foster a culture of innovation and continuous improvement within the team.Key Skills and Competencies:Technical Expertise:- Strong proficiency in data analytics, business intelligence tools (e.g., Tableau, Power BI, QlikView), and reporting platforms.- Working Knowledge in data analytics languages.- Experience working with medical coding software and RCM platforms.- Basic Understanding of use cases of CPT, ICD10, HCPCS codes, and payer reimbursement guidelines.Analytical Thinking:- Ability to analyze large datasets and generate actionable insights to optimize coding performance and financial outcomes.- Strong critical thinking skills with a focus on process improvement and operational efficiency.Leadership and Communication:- Proven leadership skills with the ability to manage and mentor teams effectively.- Excellent communication and people skills, with the ability to collaborate with senior leadership, clients, and cross-functional teams.- Strong client-facing abilities, capable of understanding client needs and delivering tailored BI solutions.Qualifications and Experience:Education:- Bachelor's degree in data science, Business Administration or Business Analytics or a related field.- A master's degree or MBA is a plus.Experience:- Eight to ten years of experience in business intelligence, data analytics, or a related field, with at least 5 years in the healthcare or medical coding industry.- Experience in a leadership or managerial role, overseeing BI projects and teams.- Good understanding in medical coding, revenue cycle management, and healthcare analytics.Certifications:- Certifications in business intelligence or data analytics tools are a plus (e.g., Tableau, Power BI).

Nurture and grow franchisee allocated with support of team of direct reportees (FLS) & LBS. Key objective being growth in New Business and retaining existing business while ensuring adherence to quality standards and process, policies and guidelines defined by the organization. As a CBH individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner. CBH is also responsible for helping his RBH to maintain relationship with Senior management at Region offices however not required to coordinate directly with RO   Typical Targets and Measures Profitable franchisee. 1. Achieving defined number of LBS in Franchisee 2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan 3. Engagement & Activity Management High engagement levels to be maintained at Branch levels with support from ISM. 4. APE new business growth as per AOP 5. Renewal book/Persistency maintain desired level of First Year and overall persistency across channels   Customers / Stakeholders Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level 2. Engage with Branches and influence and support them for driving insurance business. 3. Cross functional engagement within CHOICe with Business Development,EIMA, Training & operations for ensuring support to LBS and FLS   Leadership &Teamwork Leadership | Teamwork | People Development Manage alignment between functions in the respective HUBs 1. Strategize and Plan to ensure business delivery through Activity management and other initiatives 2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps 3. Industry/competition knowledge and countering with strengths that we have in CHOICe 4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training &  Development basis DAP for individual team member. Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations   Operational Effectiveness & Control Ensure Controls and Audit are in place as required by IRDA & CHOICe Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues. Ensure NIL frauds for any case sourced / handled by the Branch Keep self and Team updated on all new and existing products of CHOICe, Sales Process, Underwriting norms and Compliance guidelines. Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues.  

Role Overview: As the Ops Sup Sr. Manager at Citi, you will be responsible for leading a team and coordinating operations support services in alignment with the Operations - Core team. Your main objective will be to ensure the seamless delivery of operations support services in accordance with Citi's operations support infrastructure and processes. Key Responsibilities: - Lead a team of 70+ staff with 5-6 unit managers to meet business objectives by developing talent - Direct all activities in the department including conducting performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members - Monitor the team's quality and efficiency of end results, manage training and development needs, and create budget, policy formation, and short-term resource planning - Manage occasionally complex issues with significant departmental impact, apply in-depth knowledge, and contribute to the goals of the entire function - Provide evaluative judgment based on analysis of information in complicated situations, ensure essential procedures are followed, and contribute to defining standards - Operate with a limited level of direct supervision, exercise independence of judgment and autonomy, act as SME to senior stakeholders, and manage teams effectively - Assess risks when making business decisions, drive compliance with laws and regulations, and supervise the activity of others while maintaining high ethical standards Qualifications: - 6-10 years of experience in the Financial Services Industry with Commercial Banking related experience as an advantage - Extensive knowledge of Client Onboarding processes, Commercial Liability Account Opening, Maintenance & Anti Money Laundering (AML) Requirements - Ability to work under pressure, manage deadlines, and unexpected changes in expectations or requirements - Proven organization and time management skills, clear and concise written and verbal communication skills Education: - Bachelor's degree/University degree or equivalent experience Please note that this job description provides a high-level review of the work performed, and other job-related duties may be assigned as required.,

Role Overview: As a strategic operations manager, you will be instrumental in the development and execution of operational strategies to achieve business objectives. You will focus on enhancing business processes to boost efficiency, quality, and productivity while also ensuring financial sustainability and profitability. Key Responsibilities: - Develop and implement operational strategies to meet business goals effectively - Analyze and optimize business processes to drive efficiency and productivity enhancements - Manage budgets, expenses, and financial data to control costs and enhance profitability - Efficiently allocate and oversee company resources such as staff, budget, and materials - Monitor key business metrics, prepare reports, and leverage data to identify operational inefficiencies and propose improvements - Collaborate with executives, department heads, and stakeholders to streamline processes and align operations with strategic objectives - Provide leadership, mentorship, and motivation to teams to enhance performance and foster a conducive work environment - Ensure compliance of operations with company policies, industry regulations, and quality standards Qualifications Required: - 10 years of experience in business management (Preferred) - Proficiency in English (Preferred) - Willingness to travel 100% of the time (Required) Please note that this is a full-time position located in person.,

As an experienced professional with over 20 years of experience and a qualification in B.E. Mechanical, you will play a pivotal role in the strategic leadership, operations management, financial management, team leadership & development, and customer & market focus areas. **Key Responsibilities:** - **Strategic Leadership:** - Develop and implement operational strategies aligned with business goals. - Drive continuous improvement and operational excellence in manufacturing, supply chain, and service functions. - Identify new business opportunities and partnerships to expand market reach. - **Operations Management:** - Oversee production, quality control, logistics, and supply chain to optimize efficiency. - Ensure adherence to safety, regulatory, and environmental standards. - Drive cost-saving initiatives and enhance productivity across business units. - **Financial Management:** - Monitor budgets, forecasts, and financial performance metrics. - Drive profitability by optimizing resources and reducing operational costs. - Work with finance teams to ensure cost-effectiveness in all processes. - **Team Leadership & Development:** - Lead, mentor, and develop cross-functional teams to achieve business objectives. - Establish a culture of accountability, innovation, and performance excellence. - Conduct performance reviews and succession planning. - **Customer & Market Focus:** - Build strong relationships with key customers, suppliers, and stakeholders. - Analyze market trends and customer feedback to refine product and service offerings. - Ensure top-notch customer service and after-sales support. **Qualifications Required:** - Strong leadership and decision-making skills - Proven expertise in automotive manufacturing, operations, and supply chain management - Financial acumen with P&L management experience - Excellent problem-solving, negotiation, and stakeholder management skills - Ability to drive digital transformation and operational efficiency - Strong communication and interpersonal skills.,

Were seeking an Operations Engineer to join our dynamic Engineering Operations Team. In this role, youll be instrumental in automating operational processes, providing advanced product support, and crafting custom integrations to meet both internal and customer needs. Your work will involve root cause analysis, developing tools to improve system functionality, and collaborating with various departments to enhance our softwares value. If youre a skilled software engineer with a passion for problem-solving and a drive to innovate, we invite you to apply. Responsibilities Execute and automate operational processes Provide second-level support for the product Implement customer-requested integrations and automations Investigate and identify causes of technical issues escalated by Customer Support Perform root cause analysis for production issues and recommend improvements Develop software to automate operational procedures and meet internal stakeholder needs Design and develop software solutions for customer needs as part of Professional Services Monitor integrations and develop tools to automate report reconciliation and visualization  

We are looking for an experienced Operations Manager to manage the day-to-day operations of our organization. You will ensure smooth workflows, oversee teams, and help improve processes to increase efficiency and productivity. Key Responsibilities: Manage daily operations and ensure everything runs smoothly. Supervise and support teams to meet targets and deadlines. Identify areas for improvement and implement better processes. Monitor performance and prepare reports for management. Ensure compliance with company policies and regulations. Requirements: Bachelors degree in any relevant field. Proven experience in operations or management roles. Good leadership and organizational skills. Ability to solve problems and make decisions quickly. Strong communication and teamwork skills. Why Join Us: Opportunity to grow and make an impact. Work in a supportive and collaborative environment. Competitive salary and benefits.

We are looking for an Operations Assistant to join our team and help our leaders and staff complete administrative tasks as needed.  Operations Assistant responsibilities include scheduling appointments, organizing files, and distributing mail as required.  Ultimately, you will work with department managers to ensure all administrative tasks are completed to keep the department running smoothly.  Responsibilities Promptly answer the questions of staff and other stakeholders Provide excellent customer service and maintain relationships with vendors Prepare and file forms and other documents Assist with recruitment and onboarding processes Take inventory and order office supplies as needed Update logs and order forms Analyze all operations and forward suggestions for improvement to the Manager  

Factory Operations Head We are seeking an experienced Factory Operations Head- Wire & Cable with extensive expertise in cable planning, production operations, and plant management. The ideal candidate will be responsible for overseeing the complete manufacturing cycle of cables and wires, ensuring quality, efficiency, compliance, and innovation. This role requires strong leadership, technical proficiency, and proven ability to drive operational excellence in a large-scale manufacturing environment. Role & Responsibility Lead and manage end-to-end production operations, including Wire Drawing, Bunching, Stranding, Paper Insulation, Lead Sheathing, MIND, Laying Up, Armouring, and Extrusion (PVC, XLPE, EHV, and House Wire). Oversee plant operations with a focus on resource optimization, quality control, safety compliance, and cost efficiency. Prepare and execute production plans, raw material calculations, and operation-wise schedules to meet business objectives. Drive process improvements, lean manufacturing initiatives, and KAIZEN activities to enhance productivity and reduce cycle time. Manage inventory control, manpower allocation, and equipment utilization across multiple sections (extruding, laying up, armouring, stranding, bunching). Ensure compliance with national and international standards such as IS:1554, IS:7098, IS:9968, IS:694, BS:5467, and BS:5308. Collaborate with cross-functional teams (Quality, Maintenance, Procurement, and Substation Electrical) to ensure seamless operations. Lead audits, documentation, and ISO-9001 compliance. Mentor and develop production teams, fostering a culture of safety, accountability, and continuous improvement. Job Requirement Diploma in Electrical/Mechanical Engineering (or equivalent technical qualification). 15+ years of progressive experience in cable and wire manufacturing, including leadership roles at reputed organizations. Deep knowledge of cable design, costing, plant setup, and large-scale manufacturing processes. Proficiency in wire and cable extrusion using PVC, XLPE, HDPE, LDPE, Sioplas, and related polymer. Specialized in HT/LT Cables, Control Cables, Instrumentation Cables, PILC, ACSR Conductors, and Rubber Cables. Strong grasp of sub-station electrical systems and integration with production processes. Hands-on experience in lean manufacturing, line balancing, and productivity optimization. Proficient in MS Word, Excel, PowerPoint, and internet tools for production reporting and analysis.  If you are interested kindly send their updated resume on this id hrjobsconsultacy1@gmail.com & call for more details at 8700311618