6 Head Customer Support Jobs nearby Vasai

ICICI Prudential Life Insurance: Branch sales (On Payroll) Job Title: Associate Financial Service ManagerLocation: [All over Mumbai]Job Type: Full-time Job Summary:We are seeking an experienced Associate Financial Service Manager to join our team at ICICI Prudential Life Insurance. The successful candidate will be responsible for managing financial operations, meeting sales targets, and ensuring regulatory compliance. The role requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Requirements:- Bachelor's degree in Finance, Accounting, or related field- Minimum 1-2 years of experience in any sales, financial services or insurance industry- Strong analytical and problem-solving skills- Excellent communication and interpersonal skills What We Offer:- Competitive salary and benefits package- Opportunities for career growth and development- Collaborative and dynamic work environment- Recognition and rewards for outstanding performance Key Responsibilities:1. Financial Planning and Analysis: Develop financial plans, forecasts, and models to support business growth and profitability.2. Sales Performance Management: Meet sales targets, monitor sales performance, and implement strategies to improve sales outcomes.3. Customer Relationship Management: Build and maintain relationships with customers, agents, and brokers to improve customer satisfaction and retention. _If this is not relevant please say STOP and we will never message you again._

Congratulations your profile is shortlisted for below role! Opportunity for HR Recruitment Profile  Company: Careervalues Location: Kandivali west / Thane West  Job Description: Majorly Managing recruitment life cycle for sourcing the best talent from diverse sources after Identification of manpower requirements for new / existing departments. End to end recruitment: Sourcing, Staffing, scoping, head hunting, maintaining database.  Job Role for a Recruiter 1. list the requirement of the companies. 2. Prepare job description. 3. Source the potential candidates from various job portals. 4. screen the resumes of the candidates. 5. conduct the telephonic interview of the candidates.  Working Shifts: 10:15 AM to 7:30 PM 6 Days working - Sunday Fixed Off Salary : Up to 20k  Skills Needed: Excellent Communication  Benefits: 1. Complete on-job job training of HR Domain, 2. Real time exposure to the operations and verticals of Human Resources, Statutory & Compliance, 3. Certificate of internship/ experience/ project.  Walk in for interview in Formals  Call / Watsapp - HR Pranshu 93722 23271 Email Resume at hr@careervalues.in Company Website- https://careervalues.co.in/  Regards Careervalues  

Dear Candidates, We have seen your profile on Shine.com, Currently we are urgently looking for the Collection Officer for our company. Interested candidate can read the below job description. Role: Collections OfficerExperience: 0 to 3 yearsBudget: Up to 22,000 gross per month + Fuel Allowance + Mob Reimbursement + Collections Incentives Notice Period: Immediate joiner to max 15 days preferred.  Working Location: Vasai, Mumbai Purpose of Job: To provide functional support to Hub Team, Visit Delinquent Customers above 60+, Repossession of Hypothecated Assets, Police Station Visits etc. Hypothecated Assets, Police Station Visits etc. Job Components/Responsibilities: To collect the pending EMI from all 30+ customers of the hub To take the 30 + customers list and meet them Segregate customers basis easy to collect and critical to collect Easy to collect to be collected immediately Critical to collect should be immediately visited and ensure they are collected within organization time frame Apprise supervisors about progress in critical cases Update the collections in tab and deposit the same in Bank Send the deposit details to MIS and Finance team and ensure BRS is done Stop roll forwards, especially in buckets 1 - 3 Follow company process and guidelines in recovery. Mandatory Documents post selection (please submit all of the following): Updated resume Aadhaar Card PAN Card Driving License / Learners License Last 3 months pay slips Relieving Letter for Employment #1 and Employment #2 If currently employed, a resignation acceptance letter is acceptable Interested Candidate can also share their resume at reshma.s@kinaracapital.com & Contact for more details Name (HR) : Shilpa Contact Number (HR) : shilpa.b1@kinaracapital.com Email ID (HR): 8867358070  

ICICI Prudential Life Insurance: Branch sales (On Payroll) Job Title: Associate Financial Service ManagerLocation: [All over Mumbai]Job Type: Full-time Job Summary:We are seeking an experienced Associate Financial Service Manager to join our team at ICICI Prudential Life Insurance. The successful candidate will be responsible for managing financial operations, meeting sales targets, and ensuring regulatory compliance. The role requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Requirements:- Bachelor's degree in Finance, Accounting, or related field- Minimum 1-2 years of experience in any sales, financial services or insurance industry- Strong analytical and problem-solving skills- Excellent communication and interpersonal skills What We Offer:- Competitive salary and benefits package- Opportunities for career growth and development- Collaborative and dynamic work environment- Recognition and rewards for outstanding performance Key Responsibilities:1. Financial Planning and Analysis: Develop financial plans, forecasts, and models to support business growth and profitability.2. Sales Performance Management: Meet sales targets, monitor sales performance, and implement strategies to improve sales outcomes.3. Customer Relationship Management: Build and maintain relationships with customers, agents, and brokers to improve customer satisfaction and retention. _If this is not relevant please say STOP and we will never message you again._

We are looking for a *proactive and detail-oriented Sales Support Executive* to streamline customer interactions and backend sales operations. The ideal candidate will collaborate closely with the Sales and Proposals teams to manage communication, documentation, CRM updates, and tender processes ensuring our commercial operations run efficiently and professionally.   *Key Responsibilities*: *Customer Communication & Enquiry Handling* Acknowledge and respond to customer emails, calls, and web enquiries. Route leads and technical queries to relevant internal teams. Maintain prompt and professional correspondence with clients. *Sales Documentation & Coordination* Prepare quotations, proposals, and vendor registration forms. Update and maintain the sales/enquiry database in the CRM. Track active enquiries and follow up on pending quotations. *Tender & Proposal Support* Assist in preparing documents for public and private tenders. Coordinate with internal teams to compile technical and financial inputs. Ensure timely and compliant submission of tenders/RFPs. *CRM Management & Reporting* Maintain accurate records of leads, opportunities, and client interactions. Generate periodic sales and enquiry reports for management. *Administrative Support* Support the sales team with general coordination and documentation tasks as needed.

Position: Sales & Service EngineerType: Full-Time Key Responsibilities: Strengthen the existing dealer/distributor network and explore new market opportunities. Conduct a minimum of four client visits per day. Submit daily reports via email. Assist clients in troubleshooting and resolving issues with installed equipment. Understand and anticipate customer service requirements. Candidate Requirements: Strong technical background. Excellent relationship-building and communication skills. Good negotiation and problem-solving abilities. Effective team player with independent working capabilities. Strong convincing power and client-oriented mindset. Open to fieldwork and frequent travel as part of the role.

We have an exciting opportunity for the role of Customer Support Blended Process with a leading company in Powai / Chandivali, Mumbai. Role: Customer Support Blended (Chat + Voice)Location: Powai / Chandivali, MumbaiSalary: Up to 30,000 per monthExperience: Minimum 1 yearWorking Days: 6 days with 1 rotational offShift Window: 6 AM 9 PM (9-hour shift as per roster)Gender: Open to Male & Female candidatesJoining: Immediate joiners preferred If you're interested or know someone who fits this role, please share your updated resume. Best Regards,Mohammed Salman salman@zgstaffingsolutions.in +91-8073579112

Job Description Hiring for Technical support executive(voice process)5 days working2 rotational offUS Shiftneed graduate +1 years exp as Technical supportlocation Pune Hiring for Technical support executive(voice process)5 days working2 rotational offUS Shiftneed graduate +1 years exp as Technical supportlocation PuneAmit Gandhi9910877518

What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Adaptable and flexible Agility for quick learning Ability to work well in a team Commitment to quality Problem-solving skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Hey Candidates   We have an opening for Customer Support  Location- Airoli (Navi Mumbai ) Qualification - Graduation  Experience- Fresher or Minimum 1 year in Domestic  Skills- Good Communication skill.  Shift- Rotational Shift Shift Timing - Girls (8am - 8pm) any 10 hours                      Boys (8am - 9pm) any 10 hours  5 Days Working and 2 Rotational Weekoff   Interested Candidate can share the cv  kashish.chaurasia@impact-infotech.com Mob Numb : 8879393816  

Customer Support Executive International Voice ProcessLocation: Malad West, MumbaiJob Type: Full-TimeWorking Days: 5 Days(2 Rotational Week Off)Shift: Rotational shiftsFreshers are welcomeEducation: Graduate or Undergraduate (with relevant experience)Job Responsibilities: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time.Requirements: Excellent spoken English and communication skills.Ability to work night shifts and rotational hours.Benefits: Attractive salary with performance-based incentives.Paid training and career growth opportunities.Supportive work environment and team culture.Interested Candidates can share their CV on umamaheshwarisakthivel.murugan@techmahindra.comOr Call/WhatsApp on 8425045282  

Job Title:  Customer Support Executive Job type : Work from Office Location: Jaipur , Pune , Bangalore  Key Responsibilities: Engage with customers via phone, email, or chat to resolve queries and ensure satisfaction involves inbound process, voice process & domestic process Understand customer needs and provide accurate solutions or guidance Maintain records of interactions, feedback, and resolutions Go the extra mile to deliver a wow experience every time Coordinate with internal teams to ensure smooth issue resolution. What Were Looking For: Excellent communication skills in English & Hindi Comfortable with Rotational Shifts & Rotational week -offs Friendly, empathetic, and solution-oriented mindset Basic computer proficiency (email, typing, CRM tools is a plus) Quick learner with a positive attitude  Immediate Joiners only

Hiring for international voice process  Min 3 yrs  Location Mumbai  Both side cabs  Max package 8lpa  Excellent communication  Rotational shift & offs  Contact Deepanshi 8920254429 deepanshi.imaginators@gmail.com  

Position: Customer Service & Upselling Voice Process Location: Thane & Juinagar (Navi Mumbai) Eligibility: Graduate (Any stream) Shift Timings: 9:30 AM 6:30 PM (Day Shift) Salary: 19,000 CTC (Fresher) 29,000 CTC (Experienced) Benefits: Pick-up & Drop Facility Unlimited Incentives Job Role: Handle inbound & outbound calls Provide customer support Upsell relevant financial products/services Meet daily targets & ensure customer satisfaction Who should apply Good communication skills (Hindi/English) Passionate about sales & customer service Willing to work from office (not work-from-home)

About Snabbit: Snabbit is India's fastest-growing quick-service home assistance platform, redefining the way households access daily help. From cleaning to basic chores, Snabbit delivers trained and background-verified experts to your doorstep often within 10 minutes. Snabbit combines speed, trust, and technology to build a reliable ecosystem for users and to create dignified, structured employment for India's informal workforce, especially women. Role: Customer Support Executive (Blended Process) Responsibilities: Handle customer queries via calls, chats, and emails Provide accurate information and ensure quick resolution Maintain logs, update CRM, and track open tickets Coordinate with operations and field teams for service completion Achieve quality, productivity, and service-level metrics Maintain professionalism and empathy in every interaction Requirements: Excellent communication skills (English + Hindi preferred) Ability to manage both voice and non-voice tasks Customer-first mindset with strong problem-solving ability Comfortable with rotational shifts Basic computer knowledge and good typing skills Experienced candidates (1 - 5 yrs) welcome. What Snabbit Offers: Attractive performance incentives Fast-growth startup environment Training, upskilling & internal career growth Supportive and energetic team culture

TECH MAHINDRA - HIRING FOR VOICE Process - FRESHERS / EXPERIENCED     Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills   LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY   Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Candidates with 6-12 months of international voice process experience are also welcome to Apply   Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview   Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7   Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package       Apply now: CONTACT: 9987085478 AmishaMallah HR Team Tech Mahindra

Job Title: Work From Home Opportunity (BPO Experience Required) Job Description: We are looking for immediate joiners with BPO experience of 1 year and above to work from home. The job requires excellent communication skills and candidates from major metropolitan cities are preferred. Shift Details: - Fixed 10 hours shift- Week off: Saturday and Sunday Salary: - Up to 40,000 Gross / 36,920 In-hand- Final offer will depend on last drawn in-hand salary Requirements: - Immediate joiners only- BPO experience of 1 year and above- Excellent communication skills- No major gap profiles- Candidates from major metropolitan cities preferred  For more details call/ what's app on 9890111238  

Job Title: Customer Support Executive / RepresentativeLocation: Bangalore / Pune About the RoleWe are looking for highly motivated Customer Support Executives with prior experience in international voice processes. The ideal candidate will have excellent communication skills, a strong command of English, and the ability to deliver exceptional customer service. Key ResponsibilitiesHandle inbound and outbound calls for international customers. Resolve queries effectively while maintaining high customer satisfaction. Communicate fluently and professionally with global clients. Meet performance benchmarks in quality and productivity. Collaborate with internal teams to ensure smooth support delivery. RequirementsMinimum 1+ years of experience in an international voice process. Excellent communication skills with fluency in English (spoken & written). Strong interpersonal skills with customer-centric attitude. Ability to adapt to fast-paced environments. Immediate joiners or candidates with maximum 15 days notice period preferred. Salary Range5.0 LPA 7 LPA (based on experience and communication skills) Interview ProcessMode: Virtual Rounds: PIR (Pre-Interview Round) CRT (Communication Round Test) OPS (Operations Round)

Position : Customer Support Specialist (International Voice/Non-Voice) Location : Malad- Mumbai Salary CTC : Upto Rs. 430,000 Mode of Interviews: Face-to-Face Working Model : Work From Office Working Days : 5.5 Days with rotational shifts and Weekly Off. Shifts : 9.5 Hrs. Shift (Including 1 Hr. Break)  Qualification :  10+2 / Graduate with excellent verbal & written communication skills  Open for both freshers and experienced candidates  Computer Knowledge, good typing speed Contact person- Varalakshmi- Varalakshmi.y@livecjobs.com or call on 7995831110  Job Description We are looking for dynamic and customer-focused professionals to join our International Customer Support team. The role involves handling customer queries through calls, emails, and chat, ensuring superior service delivery to global customers.   Handle inbound and outbound international customer calls. Provide accurate information and resolve customer queries efficiently. Troubleshoot product/service-related issues and provide appropriate solutions. Maintain high levels of professionalism and customer satisfaction during interactions. Document call outcomes and update CRM systems accurately. Respond to customer queries via email, chat, and other written channels. Ensure timely and grammatically accurate responses to international customers. Analyze customer issues and provide clear, step-by-step resolutions. Maintain service level agreements (SLAs) for response time and quality. Escalate unresolved issues to the appropriate teams when necessary.  

Customer Support Executive International Voice Process Location: Malad West, Mumbai Job Type: Full-Time Working Days: 5 Days(2 Rotational Week Off) Shift: Rotational shifts Freshers are welcome Education: Graduate or Undergraduate (with relevant experience) Job Responsibilities: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time. Requirements: Excellent spoken English and communication skills. Ability to work night shifts and rotational hours. Benefits: Attractive salary with performance-based incentives. Paid training and career growth opportunities. Supportive work environment and team culture. Interested Candidates can share their CV on Call/WhatsApp on 8425045282 or umamaheshwarisakthivel.murugan@techmahindra.com