5,562 Software Support Engineer Jobs in Navsari

We are hiring with one of the leading chemical manufacturing companies for the post of Desktop Engineer.  Should be capable of supportinghardware, networking, and software issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals. Set up new workstations, install software applications, and configure user accounts. Perform regular maintenance on hardware and software to ensure optimal performance. Maintain records of issues, resolutions, and inventory of hardware and software assets. Assist in training users on new software and technologies, providing guidance on best practices Set up and configure network hardware such as routers, switches, firewalls, and access points Strong understanding of office 365, LAN, VAN Strong understanding about server installation & various antivirus knowledge. Ability to diagnose problems quickly and efficiently. Excellent communication skills to interact with users and understand their needs. Ability to prioritize tasks and manage multiple support requests simultaneously.

Branch Visits of assigned branches in the base location and nearby cities (Field Work).Troubleshooting for desktops, laptops, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).Collaborate with other IT teams to resolve complex technical issues.Monitor and track incidents and request tickets to ensure timely resolution and adherence to service level agreements (SLAs).Enforce IT security policies and practices, including user access controls, data protection, and compliance with regulatory requirements.Periodic business user connect & tracking of actionable.Engineer should be well versed in remote support.Engineer should have good communication skill and technical knowledge.Engineer should have Excellent problem-solving and multitasking skills.Physical Asset verification ActivityMonday to Saturday working on general shift & on requirement basis on holidays as well. snehap@peshr.com/7021769496

Role Overview: As a Desktop Support Engineer at Inspirisys, you will be a key player in providing technical support to ensure the seamless operation of the IT infrastructure. Your responsibilities will include troubleshooting hardware, software, and network issues for end-users, installing and configuring desktop systems, and offering timely technical assistance to minimize downtime and maximize productivity. Collaboration with other IT teams to ensure efficient support and service delivery while upholding security protocols and best practices will also be part of your role. Key Responsibilities: - Set up desktops, computers, servers, peripherals, cameras, and test network connections. - Install servers, laptops, printers, and demonstrate troubleshooting skills. - Address user tickets related to hardware and networking. - Provide users with simple, step-by-step guidance. - Proficient in antivirus installation and maintenance. - Perform remote troubleshooting and test alternative pathways until issue resolution. - Assist in creating technical documentation and manuals. - Hands-on experience with Windows operating systems. Qualification Required: - Any Engineering graduate with a minimum of 1-3 years of experience in Infrastructure Management. - Strong communication skills. - Preferred certifications: MCSE, CCNA, ITSM, or ITIL. (Note: No additional details about the company were provided in the job description),

As a software professional, your role involves identifying software solutions, troubleshooting technical issues, and installing and configuring software. You will be required to have a Diploma or Degree in computer or information technology. Freshers from Ahmedabad, Gujarat, India are encouraged to apply. Key Responsibilities: - Identifying software solutions - Troubleshooting software technical issues - Installing and configuring software Qualifications Required: - Diploma or Degree in computer or information technology Additional Details: Freshers from Ahmedabad, Gujarat, India are welcome to apply for this full-time position. The work schedule includes day and morning shifts from Monday to Friday with weekend availability. Fluency in Gujarati is required for this role.,

Job Description: As a Tech Support Engineer at Websys, you will be responsible for providing technical and functional support to clients. Your main responsibilities will include: - Providing technical and functional support and training to clients through phone calls or online communication. - Demonstrating excellent communication skills to effectively interact with clients. - Managing clients" tasks and coordinating with developers for timely resolution. - Handling software and hardware installation and implementation processes. - Establishing and maintaining strong relationships with clients. - Understanding clients" requirements and delivering optimal solutions to meet their needs. Qualification Required: - 1-3 years of experience in a similar role. - Proficiency in software technical and functional support. - Excellent communication skills, both verbal and written. - Strong problem-solving abilities to address clients" needs effectively. - Knowledge of software and hardware installation procedures. Please note that the company, Websys, offers a happy professional environment where individuals are encouraged to take ownership of their work and collaborate as a team to achieve success. With a growing client base in both domestic and international markets, Websys is known for its cutting-edge technology, best business practices, and high customer satisfaction.,

As a Network Administrator, you will be responsible for maintaining and administering computer networks and related computing environments. This includes managing systems software, applications software, hardware, and configurations. Your key responsibilities will include: - Performing system formatting & recovery operations and data backups when required. - Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. - Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. - Replacing faulty network hardware components when required. - Maintaining, configuring, and monitoring virus protection software and email applications. - Monitoring network performance to determine if adjustments need to be made. - Coordinating computer network access and use. - Installing and configuring computer systems. - Responding to users IT support requests. - Providing technical support on-site or via remote-access systems. - Repairing hardware malfunctions, software issues, and networking problems. - Tracking and managing IT Asset records. Qualifications Required: - 2-7 years of experience in network administration. - Relevant Graduation/Bachelors degree. - Strong understanding of network infrastructure and network hardware. - Ability to implement, administer, and troubleshoot network devices such as WAPs, firewalls, routers, switches, and controllers. - Knowledge of application transport and network infrastructure protocols. - Ability to troubleshoot complex hardware and software issues. - Experience in network security, LAN, and WAN. - Good time management and interpersonal skills. - Ability to work independently and in a team environment. Please note, candidates only from Ahmedabad or Gujarat are preferred for this position. Application Question(s): - What is your Notice Period - What is your Current CTC - What is your Expected CTC Application Deadline: 10/06/2025 Expected Start Date: 16/06/2025 (Note: Job Types - Full-time, Permanent, Shift - Day shift, Work Location - In person) As a Network Administrator, you will be responsible for maintaining and administering computer networks and related computing environments. This includes managing systems software, applications software, hardware, and configurations. Your key responsibilities will include: - Performing system formatting & recovery operations and data backups when required. - Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. - Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. - Replacing faulty network hardware components when required. - Maintaining, configuring, and monitoring virus protection software and email applications. - Monitoring network performance to determine if adjustments need to be made. - Coordinating computer network access and use. - Installing and configuring computer systems. - Responding to users IT support requests. - Providing technical support on-site or via remote-access systems. - Repairing hardware malfunctions, software issues, and networking problems. - Tracking and managing IT Asset records. Qualifications Required: - 2-7 years of experience in network administration. - Relevant Graduation/Bachelors degree. - Strong understanding of network infrastructure and network hardware. - Ability to implement, administer, and troubleshoot network devices such as WAPs, firewalls, routers, switches, and controllers. - Knowledge of application transport and network infrastructure protocols. - Ability to troubleshoot complex hardware and software issues. - Experience in network security, LAN, and WAN. - Good time management and interpersonal skills. - Ability to work independently and in a team environment. Please note, candidates only from Ahmedabad or Gujarat are preferred for this position. Application Question(s): - What is your Notice Period - What is your Current CTC - What is your Expected CTC Application Deadline: 10/06/2025 Expected Start Date: 16/06/2025 (Note: Job Types - Full-time, Permanent, Shift - Day shift, Work Location - In person)

As an ERP Software Support at Unnati Informatics, your role involves providing timely and effective technical support to customers via email, phone, or ticketing system. You will be responsible for communicating with programmers, handling client inquiries, and analyzing software issues to identify root causes and create solutions or workarounds. Additionally, you will guide customers through troubleshooting steps, maintain databases, and test new software updates to provide feedback for improvement. Reporting software bugs, gathering customer feedback, providing training on software features, and building strong client relationships are also key responsibilities. Key Responsibilities: - Provide timely technical support to customers via email, phone, or ticketing system. - Communicate effectively with programmers and handle client inquiries. - Analyze software issues, identify root causes, and create solutions or workarounds. - Guide customers through troubleshooting steps and maintain databases. - Test new software updates, report bugs, and provide feedback for improvement. - Gather customer feedback on software usability, performance, and features. - Provide training on software features and build strong, long-term client relationships. Qualifications Required: - Bachelors degree in Computer Science, Information Technology, or a related field. - Previous experience in technical support, preferably in the software industry (Freshers can also apply). - Excellent verbal and written communication skills. - Ability to work collaboratively with cross-functional teams. - Proficiency in Microsoft Office and ERP software. - Understanding of software development processes and methodologies. - Good grasping and explaining skills (Software training will be provided). At Unnati Informatics LLP, we offer you: - Room to grow and support to reach your potential. - Respect for your opinions and a listening ear. - Happy hours to experience the positive work environment.,

As a Software Engineer/Senior Software Engineer (Backend) with 6+ years of professional software engineering experience, your role will involve handling new feature development, troubleshooting and resolving production issues, driving the technical roadmap, setting and enforcing code quality standards, working independently, and mentoring junior engineers. Your key responsibilities will include: - Diligently handling new feature development, conducting impact analysis, and coordinating with Product Manager for the development of new features - Troubleshooting and resolving production issues, taking ownership of deployment, and improving the SDLC process - Driving the prioritization of the technical roadmap and influencing the prioritization of product roadmap and process enhancements - Setting and enforcing the standard for writing stable, correct, and maintainable code - Working independently, self-motivating, and applying strong problem-solving skills - Mentoring and training more junior engineers Qualifications Required (Must Have): - Strong understanding of OOPs and clean code concepts - Proficiency in data structures, algorithms, Java, and Kotlin programming languages with hands-on coding experience - In-depth knowledge of multi-threading, exception handling, Servlet/Filters, REST architecture, and MVC concepts - Strong coding experience in Spring/Spring Boot - Proficiency in SQL scripting and relational databases such as MySQL, SQL Server, Oracle - Experience in writing various types of tests for Java/Kotlin applications - Familiarity with Spring Data JPA, JPA, Hibernate based ORM frameworks - Knowledge and/or experience with containerized environments, Kubernetes, Docker - Working knowledge of AWS or other cloud infrastructures - Familiarity with JavaScript, HTML, and CSS Good to Have: - Experience in application integration based on RESTful architecture - Familiarity with Spring Security - Hands-on experience with UI frameworks like Angular, React, VueJS - Strong knowledge of AWS cloud - Understanding of Observability concepts and tools Non-Technical Skills: - Excellent verbal and written communication skills in English - Eagerness to learn and take up new challenges - Enthusiastic and curious attitude In addition to the technical skills and responsibilities, it's essential to be available to support global time zones. The tech stack includes Java/Kotlin on Spring Boot for backend, JavaScript/TypeScript with VueJS and Vuetify for frontend, MySQL/Spring Data JPA/Hibernate ORM/Flyway/Liquibase for the database and connectors, Jira/Bitbucket for the process, and AWS/Docker for infrastructure.,

As an Application Support Engineer, your role will involve providing software application support under the supervision of the Senior Engineer. You will be responsible for performing analyses on software application functionality and suggesting improvements to ensure effective front end and back-end functionality of applications. Your duties will also include consulting with the software development team, internal users, and clients to enhance application performance, managing code migration across environments, and establishing the root causes of application errors. In case of serious concerns, you will escalate them to the Senior Engineer. Additionally, you will keep a record of configuration changes, schedule application updates, document processes, and monitor application performance metrics. You will also be providing front-end support to clients and colleagues in other departments. Key Responsibilities: - Provide software application support under the supervision of the Senior Engineer. - Perform analyses on software application functionality and suggest improvements. - Ensure effective front end and back end functionality of applications. - Consult with the software development team, internal users, and clients to enhance application performance. - Manage code migration across environments. - Establish the root causes of application errors and escalate serious concerns to the Senior Engineer. - Keep a record of configuration changes and schedule application updates. - Document processes and monitor application performance metrics. - Provide front-end support to clients and colleagues in other departments. Qualifications Required: - Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar. - Demonstrable experience as an Application Support Engineer in a related field. - Advanced knowledge of front-end and back-end programming languages such as C++, Javascript, Python, and Ruby. - Ability to manage code migration, document configuration changes, and monitor performance. - Exceptional ability to provide front-end support to internal departments and web-based clients. - Advanced proficiency in determining the causes of application errors and repairing them. - Knowledge of Advanced Encryption Standards (AES). - Ability to keep up with innovation in application design. - Exceptional communication skills. Please note that this is a full-time position with the work location being in person.,

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

As a Support Engineer at our company, you will be part of a team dedicated to delivering cutting-edge technology and exceptional customer experiences. Your primary responsibility will be to provide top-notch service and effectively resolve technical issues for our customers. You will work closely with various teams to ensure outstanding customer experiences and improve our services. Your key responsibilities will include: - Providing high-quality technical support to customers via chat, email, and phone - Diagnosing, troubleshooting, and resolving technical issues related to our services & products - Ensuring timely and accurate responses to customer inquiries through various support channels - Maintaining comprehensive documentation and creating FAQs to empower customers - Collaborating with cross-functional teams to provide feedback, resolve bugs, and suggest improvements - Conducting webinars, demos, and training sessions for customers on best practices To excel in this role, you should have: - 7+ years of experience in web development and support - Front-end programming skills including HTML, CSS, JavaScript - Experience with CMS platforms like Sitecore, Drupal, AEM, WordPress - Excellent communication and interpersonal skills - Familiarity with support tools and CRM systems - Strong troubleshooting skills and ability to prioritize effectively - Problem-solving mindset and the ability to handle multiple cases - Ability to work cross-functionally with different teams - A passion for helping customers and a positive attitude While not required, the following skills and experiences are preferred: - Understanding of SEO and Content Management Systems - Experience in handling international customers, especially in North America Working at our company offers: - The fastest and only SEO-first CMS - Untapped opportunities in advanced SEO and schema - A company poised for digital transformation - Phenomenal growth opportunities - The chance to create an impact through thought leadership - A principled and values-based culture - An exciting and innovative work environment Join us and be a part of our team dedicated to providing exceptional service and cutting-edge technology to our customers.,

As a Desktop Support Engineer at Swastik Infotech in Gandhidham, you will play a crucial role in providing on-site technical support to end users. Your primary responsibilities will include: - Diagnosing and resolving hardware and software issues for users, including operating systems, office applications, and other software. - Installing, configuring, and maintaining desktop computers, laptops, printers, and other hardware devices. - Responding to service desk tickets to ensure timely resolution of technical issues. - Assisting with system setup, software installation, and deployment of new desktop equipment. - Maintaining and troubleshooting local area network (LAN), wireless network, and peripheral devices. - Collaborating with IT teams to implement updates, patches, and new software. - Documenting all issues, resolutions, and procedures in an organized manner. - Providing training and support to end users on software and hardware use. - Performing routine maintenance and updates on desktop systems to ensure security patches are up to date. - Supporting remote employees with desktop-related issues via phone or remote desktop tools. - Ensuring adherence to security protocols and policies in all support activities. Qualifications required for this role include: - Diploma/Degree in Computer Science/IT or BCA/B.Sc./M.Sc. in IT or CS. - Proven experience in desktop support or technical support roles. - In-depth knowledge of operating systems (Windows, macOS), office applications, and common business software. - Experience with hardware installation, troubleshooting, and maintenance (PCs, laptops, printers, etc.). - Strong knowledge of network connectivity, TCP/IP, and VPN configurations. - Familiarity with remote desktop tools and troubleshooting techniques. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills, with a customer-focused attitude. Working Conditions: - Monday to Saturday, 9:00 AM to 6:00 PM Swastik Infotech is a dynamic company dedicated to providing top-notch IT solutions and services. If you are a motivated individual with strong troubleshooting skills and a customer-focused approach, we welcome you to apply for the position of Desktop Support Engineer at our organization.,

As an IT Desktop Support professional at INSTRUMENTATION AND CONTROL SOLUTIONS (ICS), you will play a crucial role in providing technical support and troubleshooting for the manufacturing IT and plant IT systems. Your responsibilities will include asset management, backup solutions, and data restoration to ensure smooth IT operations in a regulated environment, particularly in the Pharma sector. Key Responsibilities: - Provide hands-on support for MFG-IT, Plant-IT, and QC-IT systems - Ensure compliance with Pharma guidelines, IT SOPs, and Pharma regulations such as 21 CFR Part 11, GAMP5, and CSV - Manage user accounts, backups, and system inventory effectively Qualifications Required: - 2-3 years of experience in Manufacturing IT or Plant IT, preferably in the Pharma sector - Proficiency in IT support, desktop support, and familiarity with Empower Software - Strong knowledge of Pharma compliance and regulations If you are passionate about working in a high-impact IT environment and possess the required skills and experience, we encourage you to apply for this exciting opportunity at INSTRUMENTATION AND CONTROL SOLUTIONS (ICS) in Bangalore, India. Immediate joiners are preferred. To apply, please send your updated resume to hr@ics-india.co.in or connect with us at 9109102346.,

As a Desktop Support Technician, you will be responsible for providing break-fix support for a variety of devices including desktops, laptops (Windows/macOS), iMacs, and POS devices. Your key responsibilities include: - Diagnosing and replacing faulty hardware components such as HDD, RAM, motherboard, screen, keyboard, fan, and power supply. - Providing support for software installations, OS configuration, and minor troubleshooting. - Installing, configuring, and troubleshooting POS terminals, receipt printers, barcode scanners, and card readers. - Reimaging systems using deployment tools or bootable media. - Logging all activities, time, and part usage in the ticketing system. - Coordinating with L2/L3 teams for escalations or specialized tasks. - Traveling to client sites for onsite support within the assigned region. - Ensuring SLA compliance and customer satisfaction for each ticket. - Maintaining an inventory of spare parts and tools. No additional details about the company were provided in the job description.,

Job Description: As a member of the team at ViTrack Solutions LLP, you will play a crucial role in owning and leading Real-Time Location Systems (RTLS) Proof of Concept (PoC) and production deployments in various industries such as manufacturing, warehouse, and healthcare sites. Your responsibilities will include conducting site surveys, defining zone mapping, and preparing deployment plans. You will coordinate and oversee the installation of hardware and networking components while performing on-site or remote integration of RTLS data into customer-facing platforms. In addition, you will troubleshoot hardware, network, and data issues during deployment and provide training to customer teams on device usage, maintenance, and dashboards. Qualifications Required: - Bachelors/Diploma degree in Computer Applications, IT, or Networking field - 0-2 years of experience preferred in Networking, IoT, industrial automation, or Industry 4.0 - Local candidates from Gujarat & Baroda are preferred About ViTrack: ViTrack Solutions LLP is a leading provider of Real-Time Location Systems (RTLS), offering advanced asset tracking, people tracking, and process tracking solutions tailored to the dynamic needs of manufacturing, healthcare, warehousing, and logistics industries. Our solutions utilize state-of-the-art technologies such as BLE AoA (Angle of Arrival), BLE RSSI, UWB (Ultra-Wideband), and LoRaWAN to provide precise, real-time indoor and outdoor location data. From enhancing worker safety compliance and Work in Progress (WIP) tracking to improving yard management and asset visibility, we enable industries to optimize operations with data-driven, location-based intelligence. Job Type: Full-time,

As a Desktop Support Engineer at Dixit Infotech Services Pvt. Ltd., you will play a crucial role in providing technical support to end-users in the organization. Your responsibilities will include: - Configuring Outlook for users and troubleshooting any issues related to it - Conducting hardware troubleshooting to resolve technical problems efficiently - Performing operating system installations as and when required To excel in this role, you should possess the following skills: - Proficiency in Outlook Configuration - Strong hardware troubleshooting skills - Experience in operating system installation With 2 to 3 years of experience in a similar role, you will be based in Ahmedabad, Gujarat, India, and will be a part of the Service department at Dixit Infotech Services Pvt. Ltd. Dixit Infotech Services Pvt. Ltd. is a customer-centric and forward-thinking IT service integrator with over 45 years of experience. With a workforce of over 800 employees spread across 41 service locations and 5 offices in India, we offer a wide range of infrastructure management services to our esteemed clients. Our vision is to be the best-in-class in IT services in India and overseas, and our mission is to provide customized solutions that make us the No. 1 choice for all IT needs.,

Role Overview: You should have 0-2 years of Industry Experience in handling end user support for PC, laptop, printers, etc. Key Responsibilities: - Providing desktop support including troubleshooting for Win7/Win8/Win10 - Handling OS & Application issues (MS-Office, Acrobat Reader, etc.) and Antivirus - Installing and troubleshooting Microsoft Outlook Mail Client - Managing desktops, laptops, network printers, etc. - Demonstrating good communication skills Qualifications Required: - Any Graduate Additional Company Details: The company can be contacted at info@dssglobalinfo.com or +91 90990 66733.,

As a System Support Engineer at our fast-growing company, your role will involve monitoring and resolving tickets to ensure customer satisfaction. Your responsibilities will include troubleshooting hardware and network issues, configuring and maintaining servers, firewalls, and network switches, as well as managing backups and routine tasks. Additionally, you will provide remote and in-office support during emergencies and communicate effectively with users. To excel in this role, you must have 2-4 years of experience and a strong understanding of core networking concepts, along with the ability to learn new technologies and work well in a team. **Key Responsibilities:** - Monitor and resolve tickets effectively to ensure customer satisfaction. - Troubleshoot desktop/laptop hardware and network issues. - Troubleshoot OS and software-related issues. - Configure and maintain Windows Servers, AWS server, software, and other utilities. - Work in 24x7 rotating shifts. - Configure and maintain firewall, network switches, and Cisco switches configurations. - Maintain and troubleshoot VPNs, VLANs, and other network configurations. - Manage server backups, patches, and routine tasks, including data restoration. - Provide remote and in-office support during emergencies. - Configure and troubleshoot IP phones and VOIP. - Manage domain controller, Active Directory, DHCP Server, DNS Server, Group Policy, and user rights assignments. - Configure and migrate users and mailboxes in Active Directory, Exchange, and Office 365. - Configure and manage IIS and SQL servers. - Administer and manage virtual machines through Hyper-V and other virtualization platforms. - Communicate effectively with local and overseas users, providing remote support. - Manage mail gateway configurations. - Monitor server logs/resources and act proactively to avoid outages. **Qualifications Required:** - Minimum 2-4 years of relevant experience. - Strong understanding of core networking concepts including LAN/WAN, TCP/IP, VPN, Wireless, and Firewalls. - Knowledge of Active Directory, DHCP, DNS, IIS, and Group Policies. - Quick learner, self-motivated, with a problem-solving attitude. - Excellent customer service and communication skills. - Attention to detail and ability to work well in a team environment.,

Role Overview: As a Senior Software Engineer, you will be responsible for designing and developing modern, cloud-connected applications that power the next generation of smart energy and automation products. You will take ownership of full-stack development across Blazor/.NET Core web applications, Azure-based services, and the MS SQL data layer. Working in a collaborative global team, you will play a key role in transforming large volumes of data into actionable insights for customers, driving energy efficiency and network performance. Key Responsibilities: - Design, build, and maintain high-quality, scalable software using C#, Blazor, ASP.NET Core, and Azure. - Develop intuitive, responsive front-end interfaces using Blazor, HTML5, CSS, and JavaScript. - Work closely with cross-functional teams to architect and extend the cloud-based data platform. - Implement and consume RESTful APIs and integrate with SQL and other database systems. - Write clean, testable, and maintainable code following SOLID and best-practice design patterns. - Participate in code reviews, technical discussions, and architectural planning. - Support test planning and validation to ensure robustness and reliability. - Collaborate with customers and internal stakeholders to understand requirements and deliver impactful solutions. - Contribute to documentation, reusable components, and continuous improvement initiatives. Qualifications Required: - Degree in Computer Science, Software Engineering, or related field. - 5+ years of professional software development experience. Additional Details: You will be part of a growing global team building modern, cloud-connected solutions that enable smarter, greener energy networks. This is a chance to shape architecture, mentor others, and drive innovation in a technically advanced environment using modern Microsoft technologies.,

As a First-Line Technical Support Executive at our leading ERP software development company based in Vadodara, your role will involve providing assistance to ERP users through various channels such as phone, email, or remote access. You will diagnose and troubleshoot software-related queries, conduct training sessions, configure ERP modules, and maintain detailed records of user interactions. Your coordination with the development team will be crucial for issue resolution and product improvements, ensuring a positive client experience always. Key Responsibilities: - Provide first-line technical support to ERP users via phone, email, or remote access. - Diagnose and troubleshoot software-related queries and guide users step-by-step. - Conduct online/offline training sessions for clients and internal teams. - Configure ERP modules as per training and assist clients with setup or data entry. - Maintain detailed records of issues, resolutions, and user feedback in the support system. - Coordinate with the development team for escalated issues or product improvements. - Ensure a positive and professional client experience at all times. Qualifications Required: - B.Com / M.Com / BE / BCA / Any Graduate with Computer Knowledge About Us: We are a leading ERP software development company based in Vadodara, serving clients across India and the Middle East for over 22 years. With a wide range of ERP modules and comprehensive automation solutions, we cater to the needs of manufacturing, trading, and service industries. Skills Required: - Excellent communication skills in English and Hindi. - Good knowledge of MS Excel, Word, and Internet tools. - Strong problem-solving attitude and eagerness to learn ERP systems. - Ability to explain software concepts in simple terms to clients. If you join us, you will be part of a fast-growing tech company with a significant legacy in Vadodara. You will have the opportunity to work with cutting-edge ERP solutions and experience rapid career growth in a friendly work culture with strong team support. Preferred Candidate: - Candidates from Vadodara or nearby areas are strongly preferred. - Immediate joiners will be given priority. - Hands-on experience in Tally ERP, Marg ERP, Focus Softness, Busy ERP, QuickBooks, or any other ERP in support.,