service delivery manager jobs in thane, Thane

286 Service Delivery Manager Jobs in Thane

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posted 2 months ago

Business Development Manager

Skywings Advisors Private Limited
experience1 to 6 Yrs
Salary4.0 - 4.5 LPA
location
Nandurbar, Mumbai City
skills
  • life insurance
  • bancassurance
  • banca
  • banka
Job Description
Designation- Business Development Manager Channel- Banca CTC- 4.25 LPA + TA (4k-6k) Key Responsibilities1. Sales & Revenue Generation Achieve assigned monthly, quarterly, and annual life insurance sales targets. Generate leads and ensure conversion through walk-ins, referrals, and cold calling (where applicable). Drive high-quality and compliant insurance sales through effective need-based selling. 2. Channel Partner Relationship Management Build and nurture strong relationships with branch managers, staff, and key influencers. Conduct regular meetings and joint calls with bank staff to drive insurance penetration. Act as the single point of contact for bank staff for all insurance-related queries and escalations. 3. Customer Service & Retention Ensure smooth onboarding of customers, proper documentation, and timely issuance of policies. Handle post-sale services like policy delivery, renewal follow-up, claims coordination, etc.  
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posted 2 months ago

Business Development Manager

Skywings Advisors Private Limited
experience1 to 6 Yrs
Salary3.0 - 3.5 LPA
location
Navi Mumbai, Mumbai City
skills
  • banca
  • insurance
  • life insurance
  • loans
  • casa
Job Description
Designation- Business Development Manager Channel- Banca CTC- 3.25 LPA + TA (4k-6k) Key Responsibilities1. Sales & Revenue Generation Achieve assigned monthly, quarterly, and annual life insurance sales targets. Generate leads and ensure conversion through walk-ins, referrals, and cold calling (where applicable). Drive high-quality and compliant insurance sales through effective need-based selling. 2. Channel Partner Relationship Management Build and nurture strong relationships with branch managers, staff, and key influencers. Conduct regular meetings and joint calls with bank staff to drive insurance penetration. Act as the single point of contact for bank staff for all insurance-related queries and escalations. 3. Customer Service & Retention Ensure smooth onboarding of customers, proper documentation, and timely issuance of policies. Handle post-sale services like policy delivery, renewal follow-up, claims coordination, etc.
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posted 2 weeks ago

Delivery Boy

KATARIA ENTERPRISE
experience0 to 4 Yrs
Salary50,000 - 3.5 LPA
location
Pune, Bangalore+7

Bangalore, Chennai, Noida, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi

skills
  • unloading
  • express delivery
  • couriers
  • deliveries
  • parcels
  • courier
  • bikes
Job Description
A Delivery Boy is responsible for the timely and safe transportation of goods from a starting point to a customer's location, requiring a valid driver's license, good time management, and strong customer service skills to load, unload, navigate efficiently, and resolve issues. Key duties include following planned routes, maintaining the delivery vehicle, handling payments, and keeping accurate delivery records while adhering to all traffic and safety regulations.   As a delivery associate in our organization, you will play a crucial role in ensuring timely and efficient delivery of goods to our customers.   Your responsibilities will include: - Delivering packages to customers in a timely manner - Ensuring the safety and security of the packages during transit - Maintaining a high level of customer service and professionalism - Adhering to all traffic rules and regulations - Keeping track of delivery records and reporting any issues or discrepancies To qualify for this role, you must possess the following qualifications: - Must have a two-wheeler and a valid LLR or License - Pan card and Aadhar card are required documents - Ability to work independently and efficiently - Good communication skills - Prior experience in delivery services is a plus If you are looking for a part-time or full-time job with a competitive salary ranging from 15,000 to 40,000, depending on the hours worked, then this position is perfect for you.   Additionally, we offer flexible schedules, various shifts to choose from (day, evening, morning, night), and weekend availability with the option of working only on weekends. Join us today and receive a joining bonus to kickstart your delivery career! Work location will be all over India, providing you with the opportunity to explore different parts of the city while on the job.,    
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posted 1 week ago

Data Manager

TERCELHERBS PRIVATE LIMITED
TERCELHERBS PRIVATE LIMITED
experience3 to 8 Yrs
Salary6 - 12 LPA
location
Pune, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Guntakal, Kolkata, Gurugram, Mumbai City, Delhi

skills
  • management
  • service
  • finance
  • skills
  • project
  • productions
Job Description
We are seeking an experienced Data Manager to lead the development and utilization of data systems. In this role, you will be responsible for identifying efficient methods to organize, store, and analyze data while maintaining strict security and confidentiality measures. An exceptional Data Manager comprehends the intricacies of data management and possesses a deep understanding of databases and data analysis procedures. You should also possess strong technical acumen and exceptional troubleshooting abilities. Your primary objective will be to ensure the seamless and secure flow of information within and outside the organization, guaranteeing timely access and delivery of data. By implementing effective data management practices, you will contribute to the overall success of our organization. Join our team and be a key driver in optimizing our data systems, unlocking valuable insights, and supporting data-driven decision-making processes. Create and enforce policies for effective data managementFormulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of dataDevise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspectsEstablish rules and procedures for data sharing with upper management, external stakeholders etc.Support others in the daily use of data systems and ensure adherence to legal and company standardsAssist with reports and data extraction when neededMonitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)Ensure digital databases and archives are protected from security breaches and data losses Proven experience as data managerExcellent understanding of data administration and management functions (collection, analysis, distribution etc.)Familiarity with modern database and information system technologiesProficient in MS Office (Excel, Access, Word etc.)An analytical mindset with problem-solving skillsExcellent communication and collaboration skillsBSc/BA in computer science or relevant field
posted 1 week ago

Help Desk Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience13 to 23 Yrs
location
Singapore, Oman+17

Oman, South Africa, Saudi Arabia, Kuwait, Murshidabad, Chennai, Shravasti, Sudan, United Arab Emirates, Hyderabad, Haldwani, Kolkata, Pudukkottai, Hosur, Zambia, Mumbai City, Ghana, Delhi

skills
  • problem
  • time
  • leadership
  • management
  • budgeting
  • communication
  • solving
  • project
  • skills
  • organizational
Job Description
We are currently seeking a highly qualified Help Desk Manager to join our team. In this role, you will have the crucial responsibility of leading our technical support team and ensuring the delivery of exceptional customer service while effectively resolving all technical issues. As a Help Desk Manager, it is essential that you possess a strong technical background complemented by extensive customer service experience. Your problem-solving mindset, coupled with the ability to motivate and inspire your team to achieve specific goals, will be vital to excel in this position. Your primary objective will be to ensure the provision of high-quality technical support, which directly contributes to increased client satisfaction. By leveraging your expertise and leadership skills, you will guide your team in providing efficient and effective solutions to our valued customers. We are looking for a Help Desk Manager who is not only proficient in technical matters but also possesses excellent communication skills and the ability to collaborate with different stakeholders. Your dedication to delivering exceptional customer service and driving continuous improvement will be instrumental in achieving our organizational objectives. If you are ready to take up this challenging yet rewarding role, join our team as a Help Desk Manager and contribute to our commitment to providing top-notch technical support and enhancing client satisfaction. Responsibilities Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement
posted 1 week ago

Purchasing Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience11 to 20 Yrs
location
Pimpri Chinchwad, Singapore+18

Singapore, Oman, Moradabad, Saudi Arabia, Zimbabwe, Tanzania, Kuwait, Chennai, Jaisalmer, Sudan, Kandhamal, Hyderabad, Norway, Kolkata, Zambia, Mumbai City, Delhi, Kenya, Nayabazar

skills
  • budgeting
  • management
  • problem
  • time
  • communication
  • leadership
  • skills
  • project
  • organizational
  • solving
Job Description
As a Purchasing Manager, your role will involve sourcing equipment, goods, and services, as well as managing vendors. You will be responsible for performing strategic procurement activities across various spend categories, aiming to find better deals and more profitable suppliers. Your expertise in supplier relationship management and negotiation skills will be crucial in ensuring cost-effective and high-quality procurement. Additionally, you will analyze market trends, forecast demand, and mitigate risks to optimize the procurement process. By leveraging your knowledge of supply chain management and your ability to identify opportunities for improvement, you will contribute to the overall success of our organizations purchasing operations.  Responsibilities Develop, lead and execute purchasing strategies Track and report key functional metrics to reduce expenses and improve effectiveness Craft negotiation strategies and close deals with optimal terms Partner with stakeholders to ensure clear requirements documentation Forecast price and market trends to identify changes of balance in buyer-supplier power Perform cost and scenario analysis, and benchmarking Assess, manage and mitigate risks Seek and partner with reliable vendors and suppliers Determine quantity and timing of deliveries
posted 1 week ago

International Sales Manager

DATRAX SERVICES PRIVATE LIMITED
experience4 to 9 Yrs
location
Thane, Navi Mumbai+1

Navi Mumbai, Mumbai City

skills
  • sales
  • emerging markets
  • marketing
  • formulation development
  • international business development
  • international
  • pharma sales
  • asian markets
  • pharma international sales
Job Description
We are International Sales and Marketing hiring Manager / Assistant Manager for Pharma Industry (international markets -CIS, ASEAN region with Middle East).  Location: Mumbai Overview of this role: This role is for international sales and marketing of pharmaceutical formulations (FDF) in CIS countries. The person will handle exports, product registrations, manage distributors, and grow sales in CIS markets. They must understand pharma regulations, dossiers, and have strong communication, negotiation, and market research skills. Role & responsibilities Sales & Business Development Identify, develop, and manage new business opportunities in assigned international markets -CIS, ASEAN region with Middle East Achieve export sales targets for formulations (tablets, capsules, syrups, etc.). Generate leads through distributors, agents, tenders, and direct customers. Negotiate commercial terms pricing, payment terms, MOQ, supply conditions. Manage tender submissions for government and institutional business. Customer Relationship Management Build and maintain long-term relationships with international clients, distributors, and partners. Resolve customer queries related to product, supply chain, quality, and regulatory documentation. Regulatory & Documentation Coordination Coordinate with regulatory teams for dossier preparation, product registration, COPP, GMP, PI, FSC, and other regulatory submissions. Ensure timely response to regulatory queries from authorities and partners. Track registration status and maintain compliance documentation for each country. Marketing & Product Management Conduct market analysis for competitor pricing, product demand, and therapeutic opportunities. Prepare product promotional materials, product lists, and technical presentations. Identify new formulations suitable for launch based on market intelligence. Supply Chain & Order Management Coordinate with production, planning, QA, QC, and logistics for order execution. Ensure adherence to delivery timelines, packaging requirements, and export documentation. Commercial & Financial Responsibilities Prepare commercial proposals, cost sheets, and profitability analysis. Monitor receivables and ensure on-time payment collection from customers. Follow export documentation requirements: LC, advance payments, bank documents, packing lists, invoices, COO, etc. Reporting & MIS Maintain weekly/monthly sales reports, market intelligence reports, and sales forecasts. Track performance of each market and distributor. . Required Skills & Competencies Strong knowledge of international pharma regulations (WHO-GMP, EU, USFDA, MHRA, ASEAN, GCC, CIS requirements). Good understanding of formulation development and product dossiers. Excellent communication, negotiation, and presentation skills. Strong analytical and market research capability. Ability to coordinate with cross-functional departments. Proficiency in MS Office, CRM tools, and export documentation. . Qualifications & Experience Education: B.Pharm / B.Pharm / B.Sc. / MBA (Pharma / Marketing). Experience: Assistant Manager level: 4 to 6 years Manager level: 6 to 12 years Experience in international sales of formulations (FDF) is essential. Interested candidates can apply here or send cv to prarthanaw@datrax.in or Whatsapp on 93071 76557.
posted 3 weeks ago

Corporate Sales Manager

PIONEER INSURANCE AND REINSURANCE BROKERS PVT LTD
experience4 to 9 Yrs
location
Mumbai City
skills
  • corporate sales
  • sales
  • business development
  • direct sales
Job Description
 We are only looking for Insurance Background candidates from Insurance companies OR Insurance Broking / Insurance Brokers Firm in General Insurance Products The ideal candidate will have experience in all stages of  the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.  Responsibilities Build relationships with prospective clients Maintain consistent contact with existing clients Manage sales pipeline Analyze market and establish competitive advantages Track metrics to ensure targets are hit Business Development for the all Insurance Product Line of business (Identification of Client , Appointment , Client Pitch , Provide timely & Competitive Quotes, proposal to client and deal closure) Responsible for strategy and planning to increase our product business (All Lines) Responsible to ensure that targets are set with the team and the same is tracked Support the Team where need be and ensure seamless client service delivery Relationship Management with Clients & Insurance Companies Work closely with other business lines and encourage cross sales Corporate relationships Structuring Insurance solutions for corporates Presentation of Policy Coverages and risk factors to corporate and senior management Relationship with Insurance companies at various levels and working with them for Quote Generation , Coverage negotiation and Claims follow-ups  
posted 1 week ago

Assistant Manager Sales (Freight Forwarding)

Coppergate Consultants Private Limited
experience3 to 5 Yrs
Salary3.0 - 3.5 LPA
location
Mumbai City
skills
  • sales process
  • sales
  • business development
  • sr
Job Description
Job Title: Assistant Manager Sales (Freight Forwarding) Location: Ghatkopar, Mumbai Experience Required: 3 to 5 years in Freight Forwarding or Logistics Sales Salary: 30,000 40,000 per month (based on experience and expertise)  Company Overview: We are a growing freight forwarding company based in Ghatkopar, Mumbai, offering end-to-end logistics solutions for importers and exporters. Our team is committed to providing reliable and efficient freight services across air, sea, and road modes.  Role Summary: We are seeking a proactive and experienced Assistant Manager Sales to drive business growth through client acquisition, relationship management, and strategic sales initiatives. The ideal candidate will bring solid experience in the freight forwarding domain and a proven track record in B2B sales.    Key Responsibilities:   Develop and execute sales strategies to acquire new clients in import/export freight forwarding Identify target markets and generate qualified leads Manage and grow existing client relationships to maximize business potential Prepare and present proposals, negotiate contracts, and close deals Coordinate with operations and pricing teams to ensure service delivery and customer satisfaction Achieve assigned sales targets and contribute to overall revenue growth Track market trends, competitor activities, and suggest improvements in sales approaches Maintain accurate sales records, reports, and forecasting data  Requirements:   Graduate in any discipline (Preferred: BBA, MBA, or related field) 3 to 5 years of experience in sales within the freight forwarding or logistics industry Strong understanding of international freight processes Sea, Air, and Road Excellent communication, negotiation, and interpersonal skills Proven ability to generate leads and convert them into clients Self-motivated, target-driven, and able to work under pressure Proficiency in MS Office    Working Details:   Job Type: Full-time, On-site Working Days: Monday to Friday (Work from Home on Saturdays) Incentives: Attractive performance-based incentives Office Timings: 9:30 am to 6:30 pm or 10:30 am to 7:30 pm  
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posted 3 weeks ago

Technical Project Manager

HAVEN ENGICON PRIVATE LIMITED
experience10 to 20 Yrs
Salary40 - 55 LPA
location
Pune, Canada+11

Canada, Bangalore, Noida, Chennai, United Kingdom, Hyderabad, Tiruchirappalli, Gurugram, United States Of America, Kolkata, Mumbai City, Delhi

skills
  • technical proficiency
  • risk management tools
  • management
  • leadership
  • planning skills
  • operational planning
  • budget management
  • project
  • strategic
  • expertise
  • problem-solving
  • thinking
  • resources
  • allocate
  • team
Job Description
We are looking for an experienced Technical Project Manager to lead and manage cross-functional teams in a fast-paced environment. Take ownership of end-to-end account delivery, oversee a team of 4050 members, and drive successful project execution with strong technical leadership.A technical project manager (TPM) is responsible for planning, executing, and overseeing technology-driven projects to ensure they are completed on time, within scope, and budget. Key responsibilities include bridging the gap between technical teams and business objectives, managing project timelines and resources, mitigating risks, and serving as a liaison between stakeholders and the project team. This role requires a strong blend of technical expertise, project management skills, and leadership. Key responsibilities    Project planning and execution: Create detailed project plans, define project scope and objectives, and oversee all phases of the project lifecycle.    Resource management: Allocate resources, including budget, materials, and personnel, to ensure projects stay on track and within financial limits.    Risk management: Identify and mitigate risks to ensure project success, and implement corrective actions when issues arise.    Communication and stakeholder management: Act as the primary liaison between technical teams, other departments, and senior management, communicating project status, progress, and results clearly.    Technical leadership: Leverage subject matter expertise to provide technical guidance, solve problems, and ensure the project's technical feasibility.    Reporting: Prepare progress reports and present project updates to stakeholders and senior management
posted 6 days ago
experience6 to 10 Yrs
location
Thane, Maharashtra
skills
  • Client Relationship Management
  • Strategic Planning
  • Contract Management
  • Negotiation
  • Interpersonal skills
  • Analytical skills
  • Account Growth
  • Customer Success Focus
  • Revenue Ownership
  • Internal Collaboration
  • Reporting Analytics
  • Market Competitive Insight
  • Excellent communication
  • Datadriven mindset
Job Description
Role Overview: As a Key Account Manager for strategic enterprise accounts in the U.S. market, your main focus will be on building and maintaining high-value client relationships, driving revenue growth, and ensuring exceptional service delivery. This customer-facing role offers immense growth potential as you take charge of key responsibilities. Key Responsibilities: - Act as the primary point of contact for strategic U.S. enterprise clients, building long-term, trust-based relationships by understanding their needs and ensuring satisfaction. - Develop and execute tailored account strategies to achieve revenue goals, identifying upsell and cross-sell opportunities to maximize client value. - Drive client retention and satisfaction through timely communication, issue resolution, and consistent service excellence. - Meet or exceed quarterly/annual revenue targets by proactively managing accounts and identifying opportunities. - Collaborate with various teams including sales, product, engineering, marketing, and support to ensure a unified approach to customer success and business outcomes. - Track account health, generate actionable insights, and report key metrics to stakeholders, using data to make strategic decisions. - Lead contract renewals and negotiations to achieve win-win outcomes for clients and the company. - Stay informed about market trends, competitor offerings, and logistics innovations to provide valuable insights to clients. Qualifications Required: - 5-8 years of experience in enterprise account management, customer success, or sales roles, preferably in SaaS or supply chain/logistics tech. - Proven track record of meeting or exceeding revenue and customer satisfaction goals. - Excellent communication, negotiation, and interpersonal skills. - Self-starter with the ability to work independently in a remote-first team. - Strong analytical skills and a data-driven mindset. - U.S. work authorization required. (Note: No additional details about the company were present in the job description.),
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posted 3 days ago
experience5 to 9 Yrs
location
Thane, Maharashtra
skills
  • Client Relationship Management
  • Strategic Planning
  • Contract Management
  • Negotiation
  • Interpersonal skills
  • Analytical skills
  • Account Growth
  • Customer Success Focus
  • Revenue Ownership
  • Internal Collaboration
  • Reporting
  • Analytics
  • Market
  • Competitive Insight
  • Excellent communication
  • Datadriven mindset
Job Description
As a Strategic Account Manager at GoComet, you will be responsible for managing strategic enterprise accounts, fostering high-value client relationships, driving revenue growth, and ensuring exceptional service delivery. This customer-facing role offers immense growth potential. Key Responsibilities: - Act as the primary point of contact for strategic enterprise clients, building long-term, trust-based relationships by understanding their needs and ensuring satisfaction. - Develop and execute tailored account strategies to achieve revenue goals, identifying upsell and cross-sell opportunities to maximize client value. - Drive client retention and satisfaction through timely communication, issue resolution, and consistent service excellence. - Meet or exceed quarterly/annual revenue targets through proactive account management and opportunity identification. - Collaborate with sales, product, engineering, marketing, and support teams to ensure a unified approach to customer success and business outcomes. - Track account health, generate actionable insights, and report key metrics to stakeholders, using data to drive strategic decisions. - Lead contract renewals and negotiations, ensuring win-win outcomes for clients and GoComet. - Stay updated on market trends, competitor offerings, and logistics innovations to provide valuable insights to clients. Qualifications Required: - 5+ years of experience in enterprise account management, customer success, or sales roles, preferably in SaaS or supply chain/logistics tech. - Proven track record of meeting or exceeding revenue and customer satisfaction goals. - Excellent communication, negotiation, and interpersonal skills. - Self-starter with the ability to work independently in a remote-first team. - Strong analytical skills and a data-driven mindset. This job was posted by Sayali Jadhav from GoComet.,
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posted 2 months ago

mechanical construction manager

SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED
experience3 to 8 Yrs
Salary9 - 12 LPA
location
Pune, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi, Arunachal Pradesh

skills
  • timelines
  • supply chain management
  • control
  • architects
  • project management
  • quality
  • supervisors
  • hse manager
  • budgets
  • project
  • chemical engineering structural design
  • sale management.
Job Description
A mechanical construction manager (MCM) We are looking for an organized for mechanical construction manager oversees the planning, installation, and delivery of a project's mechanical systems, such as HVAC, plumbing, and piping. They are responsible for project timelines, budgets, and quality control, working closely with engineers, architects, and subcontractors to ensure seamless system integration and functionality.  Core responsibilities Project leadership: Manage the entire mechanical construction project life cycle, from initial design and planning to final commissioning and closeout. This includes setting schedules, defining scopes, and managing resources. Technical oversight: Oversee the installation, operation, and repair of all mechanical, plumbing, and piping systems to ensure they meet project specifications, building codes, and regulations. Quality and safety: Ensure all mechanical work is completed safely and to the highest quality standards. This involves conducting site inspections, enforcing safety protocols, and addressing any deficiencies. Team and subcontractor management: Supervise subcontractors, vendors, and internal project teams, coordinating their activities to meet project milestones. This includes evaluating performance, resolving conflicts, and delegating tasks. Financial management: Develop and manage project budgets, track costs, and handle financial forecasting. The MCM also manages purchase orders, subcontracts, and change orders. Communication and reporting: Serve as the main point of contact for clients, architects, and other stakeholders. They are responsible for preparing and presenting progress reports, addressing client concerns, and managing all project documentation
posted 7 days ago

Urgent | Hiring for Purchase Manager | Mumbai

Acme Services Private Limited Hiring For Purchase Manager
experience3 to 8 Yrs
Salary2.0 - 5 LPA
location
Mumbai City
skills
  • purchase
  • vendor management
  • procurement
Job Description
Job Title: Purchase Manager Location: Mumbai BorivaliExperience: 3 yearsEmployment Type: Full-time About the Role The Purchase Manager will oversee the procurement of all materials, equipment, and services required for real estate and construction projects. The role involves vendor management, cost optimization, negotiating contracts, ensuring timely delivery, and coordinating with project, engineering, and finance teams to support efficient project execution.  1. Procurement & Purchasing Identify, source, and procure materials such as cement, steel, aggregates, plumbing items, electrical items, finishing materials, and other construction-related goods. Verify material requirements with project and engineering teams and prepare purchase plans accordingly. Issue Purchase Orders (POs) with accurate specifications, quantities, and delivery timelines. 2. Vendor & Supplier Management Develop and maintain a strong network of reliable vendors and suppliers. Evaluate vendor performance based on quality, pricing, delivery, and service. Conduct negotiations to ensure cost-effective purchasing while maintaining required quality standards. Maintain vendor contracts, agreements, and rate lists. 3. Logistics & Inventory Coordination Coordinate deliveries to project sites as per project schedules. Ensure proper documentation for all materials received at the site. Monitor stock levels at warehouses and sites and avoid shortages or excess inventory. 4. Cross-Department Coordination Work closely with site engineers, project managers, and the accounts team to support smooth project operations. Provide updates on material availability, price trends, and risks affecting procurement.  Preferred Experience with large-scale real estate projects. Understanding of procurement legalities and contract terms. Strong network of suppliers in the construction industry. Profiles Strictly from construction background only.
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posted 2 weeks ago
experience7 to 11 Yrs
location
Thane, Maharashtra
skills
  • Cost Management
  • Team Management
  • Safety Compliance
  • Customer Satisfaction
  • Communication Skills
  • Planning Skills
  • Interpersonal Skills
  • Leadership Skills
  • Continuous Improvement
  • Networking
  • Teamwork
  • Operations Review
  • Influence Skills
Job Description
As the Manager of Cluster Operations in the Express Business department, your role involves owning the cost metrics for the cluster, ensuring adherence to defined cost budgets, and overseeing the operation of Branches and Hubs. Your key responsibilities include: - Taking ownership of cost metrics and ensuring that costs align with the defined matrix for the cluster - Conducting operations reviews to drive operational efficiency and cost-effectiveness - Managing a team of Branches and Hubs, transport coordinators, and team members within the cluster - Ensuring adequate labor and SBPS availability at Branches and Hubs - Ensuring compliance with safety, tax, and legal regulations communicated by the Head Office - Implementing corrective and preventive measures for misconduct or deviations from standards - Maintaining daily operational communication with clients to address their requirements - Ensuring high customer satisfaction through exceptional service levels - Engaging with existing customers and identifying suitable team members based on job profiles - Prioritizing work safety and providing training to new employees in this area - Motivating and nurturing team members - Identifying and retaining a pipeline of talent To qualify for this role, you should have: - A minimum of 7-10 years of experience in leading teams in the Express Business - Experience in handling labor and vehicle placements - Strong communication and listening skills to build and maintain relationships with stakeholders - Proficiency in planning and interpersonal skills to collaborate effectively with senior leadership - A drive for continuous improvement in services, products, and processes - The ability to influence organizational results and work across boundaries - Strong networking, influencing, and team-playing capabilities Join us in this role to make a significant impact on the organization's results and drive continuous improvement in service delivery and operational efficiency.,
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posted 2 weeks ago
experience1 to 5 Yrs
location
Thane, All India
skills
  • Excellent English Communication Skills
  • Strong ProblemSolving Analytical Abilities
  • High Empathy Active Listening Skills
  • Computer Literacy CRM Knowledge
  • Comfortable Working in Night Shifts
Job Description
As a Customer Service Associate for US Healthcare Voice Support in Thane, Mumbai, you will be responsible for handling inbound calls from international customers with empathy and professionalism. Your role will involve actively listening to customer concerns and providing accurate information about healthcare services. You will utilize CRM software and internal knowledge bases to efficiently resolve queries and document all interactions in company systems. Collaboration with team members and supervisors is essential to ensure seamless service delivery. Meeting individual and team performance targets while maintaining quality standards, adapting to a fast-paced environment, and managing multiple tasks simultaneously are key aspects of this role. Key Responsibilities: - Handle inbound calls from international customers with empathy and professionalism - Listen actively to customer concerns and provide accurate information about healthcare services - Resolve queries efficiently using CRM software and internal knowledge bases - Document all interactions and maintain detailed records in company systems - Collaborate with team members and supervisors to ensure seamless service delivery - Meet individual and team performance targets while maintaining quality standards - Adapt to a fast-paced environment and manage multiple tasks simultaneously Qualifications Required: - Excellent English Communication Skills (Verbal & Written) - Strong Problem-Solving & Analytical Abilities - High Empathy & Active Listening Skills - Computer Literacy & CRM Knowledge - Comfortable Working in Night Shifts - Flexibility with Rotational Week Offs - Minimum 1 Year in Customer Service (Voice Process) - Healthcare BPO Experience is a BIG ADVANTAGE - Minimum HSC Passed (Graduates Preferred) In addition to a competitive salary package up to 35,000 per month (or even higher for exceptional candidates), you can expect permanent employment with growth opportunities, exposure to international healthcare processes, skill development in CRM tools and customer service excellence, a collaborative team environment with supportive management, and a clear career progression path within the organization. For further details or to apply, contact Amol at 8655782024. As a Customer Service Associate for US Healthcare Voice Support in Thane, Mumbai, you will be responsible for handling inbound calls from international customers with empathy and professionalism. Your role will involve actively listening to customer concerns and providing accurate information about healthcare services. You will utilize CRM software and internal knowledge bases to efficiently resolve queries and document all interactions in company systems. Collaboration with team members and supervisors is essential to ensure seamless service delivery. Meeting individual and team performance targets while maintaining quality standards, adapting to a fast-paced environment, and managing multiple tasks simultaneously are key aspects of this role. Key Responsibilities: - Handle inbound calls from international customers with empathy and professionalism - Listen actively to customer concerns and provide accurate information about healthcare services - Resolve queries efficiently using CRM software and internal knowledge bases - Document all interactions and maintain detailed records in company systems - Collaborate with team members and supervisors to ensure seamless service delivery - Meet individual and team performance targets while maintaining quality standards - Adapt to a fast-paced environment and manage multiple tasks simultaneously Qualifications Required: - Excellent English Communication Skills (Verbal & Written) - Strong Problem-Solving & Analytical Abilities - High Empathy & Active Listening Skills - Computer Literacy & CRM Knowledge - Comfortable Working in Night Shifts - Flexibility with Rotational Week Offs - Minimum 1 Year in Customer Service (Voice Process) - Healthcare BPO Experience is a BIG ADVANTAGE - Minimum HSC Passed (Graduates Preferred) In addition to a competitive salary package up to 35,000 per month (or even higher for exceptional candidates), you can expect permanent employment with growth opportunities, exposure to international healthcare processes, skill development in CRM tools and customer service excellence, a collaborative team environment with supportive management, and a clear career progression path within the organization. For further details or to apply, contact Amol at 8655782024.
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posted 2 months ago
experience5 to 10 Yrs
Salary18 - 24 LPA
location
Mumbai City
skills
  • deal closure
  • business development
  • lead generation
  • banking sales
  • sales
  • client relationship
  • sales executive
  • business development executive
  • business development officer
Job Description
Company: Liaison Bank Location: Khar West, Mumbai (Candidates residing nearby will be preferred) Website: Email: Contact: 9324926477 About Liaison Bank Established in 2007 by Mr. Mahadev Biradar (Deva) as an individual consultancy, Liaison Bank has evolved into a dynamic organization with a team of over 75 professionals. Headquartered in Mumbai and operating across India, we provide comprehensive services ranging from project feasibility to execution. Our expertise spans licensing, liaisoning, PNG connections fabrication, and the installation and testing of fire hydrant and alarm systems. Over the years, Liaison Bank has earned a reputation for delivering high-quality, reliable, and result-driven solutions. Head Office Address: Office No. 1 & 2, Ground Floor, New Apollo CHS, Next to Farmer Caf & Blue Tokai Coffee, 14th Road, Khar West, Mumbai 400052 Landmark: Dominos Pizza, 14th Road Position: Business Development Manager Position Overview We are looking for an enthusiastic and results-driven Business Development Manager to lead growth initiatives, manage projects, and strengthen client relationships. The ideal candidate will be responsible for developing business strategies, overseeing regional operations, and ensuring seamless project execution that aligns with company goals. Key Responsibilities Develop and implement growth strategies focused on both financial gain and customer satisfaction. Act as a single point of contact for assigned projects, ensuring smooth coordination with all key stakeholders. Take complete ownership of assigned projects, ensuring timely delivery and adherence to regulations. Conduct market research to identify new business opportunities and customer needs. Plan and execute client meetings, with cross-functional team coordination. Maintain detailed reports on market trends, progress updates, and financial data (weekly/monthly). Promote company products and services, emphasizing quality and efficiency. Maintain accurate records of sales, revenue, and invoices. Follow directions and policies as communicated by the Branch Manager and Management. Qualifications & Skills Education: Bachelors degree in Business Administration, Marketing, or a related field. Experience: Minimum 5 years in Business Development, Sales, or Project Management (preferably as Sr. Sales Executive, BDM, or Area Sales Manager). Proven ability to meet or exceed sales targets and manage multiple projects effectively. Strong strategic thinking and leadership skills. Excellent communication and negotiation abilities. Proficiency in sales strategy development and business growth planning. Compensation Salary Range: 18 LPA 25 LPA (Depending on candidate profile and experience) Interested candidates can share their resume at: Email: Contact: 9324926477
posted 2 months ago

Branch Manager

ITAA EDUCATION PRIVATE LIMITED
experience3 to 5 Yrs
Salary3.5 - 6 LPA
location
Mumbai City
skills
  • education
  • counselor education
  • branch management
Job Description
Key Responsibilities: 1. Operations Management Oversee daily operations of the branch including academic delivery, scheduling, and resource management. Ensure compliance with institutional policies, processes, and quality standards. Maintain infrastructure, IT, and facilities to provide a conducive learning environment. Handle administrative tasks including budgeting, procurement, and reporting. 2. Business Development & Admissions Drive student enrollment targets through local marketing, outreach, and lead conversion. Develop and implement branch-level marketing strategies and promotional activities. Build partnerships with schools, colleges, and local organizations to increase visibility and admissions. Maintain accurate records of inquiries, enrollments, and follow-ups. 3. Academic Coordination Coordinate with academic teams to ensure timely delivery of classes and programs. Monitor faculty performance and ensure adherence to academic standards. Collect and act on student and parent feedback to improve service quality. 4. Team Management Recruit, train, and manage teaching and non-teaching staff at the branch. Set performance goals, monitor KPIs, and conduct regular performance reviews. Foster a positive and motivated work environment. 5. Financial & Performance Management Prepare and manage the branch budget. Monitor revenue, expenses, and profitability. Ensure timely fee collection and proper record-keeping. 6. Customer Relationship Management Ensure high levels of student and parent satisfaction. Handle escalations and resolve complaints efficiently. Maintain strong relationships with alumni and local stakeholders.
posted 7 days ago
experience2 to 7 Yrs
location
Indore, Mumbai City+1

Mumbai City, Delhi

skills
  • pumps
  • chillers
  • hvac system
  • hvac sales
  • hvac
  • business development
  • building services
  • valves
  • sales
  • chiller
Job Description
Position: HVAC Sales Executive / Manager - (Chiller/Pumps/Valves) Location: Mumbai, Indore, DelhiIndustry: HVAC / Building ServicesExperience Required: 2-10 yearsQualification: B.Tech (Mechanical Engineering) or Diploma (Mechanical Engineering)  About the Role:  We are looking for dynamic and experienced Sales & Business Development professionals from the HVAC industry, specifically within the Commercial Building segment. The ideal candidate will have hands-on experience in solution selling and managing key accounts for building services products such as Pumps, Valves, and Chillers.  Key Responsibilities:   Drive sales and achieve business targets in the Commercial Building sector. Generate leads, identify business opportunities, and convert prospects into customers. Promote and sell HVAC products including Pumps, Valves, Chillers, and related building service solutions. Build and maintain strong relationships with MEP consultants, contractors, developers, facility managers, and project teams. Conduct product presentations, technical discussions, and client meetings. Prepare and submit proposals, quotations, and techno-commercial offers. Track ongoing projects and ensure timely follow-ups for order closure. Coordinate with internal teams for order execution, delivery, and customer satisfaction. Stay updated on market trends, competition, and emerging opportunities. Skills & Competencies:   Strong technical understanding of HVAC systems and building services. Proven track record in B2B sales / project sales in the commercial building segment. Excellent communication, negotiation, and customer engagement skills. Ability to manage multiple stakeholders and drive end-to-end sales cycles. Self-motivated with strong business acumen and result-oriented mindset. Eligibility:   2-10 years of relevant experience in HVAC or Building Services sales. Experience in selling Pumps, Valves, Chillers, or related products is mandatory. Mechanical Engineering degree or diploma is required.
posted 4 days ago

Food and Beverage Manager

HORIBA PVT ENTERPRISES
experience20 Yrs
Salary32 - 40 LPA
WorkContractual
location
Pune, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi, Port Blair

skills
  • food pairing
  • manual functional testing
  • viticulture
  • food quality control
  • beverage industry
  • management information system
  • food safety
  • food science
  • managed services
  • andor commercial systems
Job Description
We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction. Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity
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