9 Service Implementation Jobs nearby Agra

Territory Sales Manager Job Code: ITC/TSM/20251120/20840 Position: Territory Sales Manager Experience: 6-10 years CTC: 10,50,000 -15,00,000 annually Location: Agra Industry: Agriculture & Forestry / Tractor & Farm Equipment Position Type: Full-time Status: Open About the Role We are looking for a highly driven and experienced Territory Sales Manager to lead dealership performance, expand distribution networks, and drive growth in the Agra region. The ideal candidate will bring deep experience in the tractor industry, strong dealer development capabilities, and a strategic mindset to enhance market share and achieve business objectives. This role involves managing sales operations, strengthening dealer competency, executing promotions, ensuring exceptional customer service, and driving retail financing avenues in collaboration with financial institutions. Key Responsibilities Sales & Dealer Network Management Manage multiple dealerships to achieve key business metrics: sales volume, market share, collections, deliveries, and spare parts sales. Develop a viable distribution network by appointing dealers and sub-dealers for robust market coverage. Ensure availability of trained manpower at dealerships and drive capability-building initiatives. Provide coaching for the implementation of dealer systems such as MSS and Pancha Ratna. Service Infrastructure & Customer Satisfaction Ensure dealer service infrastructure is adequate to meet customer expectations. Drive implementation of service systems to improve customer satisfaction and service quality. Sales Promotion & Marketing Activities Execute regional sales promotion campaigns and new product launches. Train dealer sales personnel on pre-sales and sales processes, new product features, and technical updates. Track competitor activities and gather intelligence to support product positioning and strategic decisions. Business Development & Market Strategy Design and implement incentive schemes to boost dealer performance. Liaise with banks and financial institutions to enable retail financing avenues for customers. Leverage market insights to strengthen market share strategy and product promotion efforts. Ensure working capital discipline and effective inventory management at dealerships. Qualifications B.E. (Mechanical, Automobile, Agriculture Engineering preferred). 6-10 years of sales experience, preferably in the tractor or farm equipment industry. Strong expertise in dealer development, tractor sales, market share strategy, and product promotion. Good commercial acumen and understanding of working capital management at dealership level. Excellent communication, relationship management, and leadership skills. Ability to travel extensively within the territory. Why Join Us Opportunity to lead sales growth in a high-potential market. Strategic role with high visibility and impact on regional performance. Work with an established brand in the tractor and farm equipment sector. Collaborative culture with ample opportunities for growth and leadership development. How to Apply Interested candidates are invited to submit their resume with Job Code: ITC/TSM/20251120/20840 mentioned in the subject line.

Role Overview: As the Manager of Software Asset Management (SAM), you will lead the end-to-end management of software assets within the organization. Your responsibilities will involve maintaining license compliance, optimizing usage, and supporting the overall IT Asset Management (ITAM) strategy. Collaboration with various teams such as IT, procurement, and business units will be essential to ensure efficient software asset management practices. Key Responsibilities: - Lead the full Software Asset Management lifecycle, including acquisition, inventory, compliance, optimization, and retirement of software assets. - Administer and enhance ServiceNow SAM Professional for accurate discovery, normalization, reconciliation, and reporting of software assets. - Collaborate with SCCM and Intune teams to automate software deployments and removals on end-user devices. - Develop and maintain policies, procedures, and documentation related to Software Asset Management (SAM). - Support contract renewals with business owners and Procurement to ensure alignment of entitlements with usage and organizational requirements. - Manage end-of-life (EOL) software, ensuring timely decommissioning and risk mitigation. - Onboard software publishers in SAM Pro and create Effective License Positions (ELPS) for major vendors like Microsoft, Adobe, SAP, VMware, etc. - Monitor software consumption, providing optimization recommendations to reduce costs and mitigate compliance risks. - Assist in internal and external audits, including license true-ups and vendor audit responses. - Generate SAM reporting and dashboards for IT leadership and key stakeholders. - Collaborate with Hardware Asset Management (HAM) and CMDB teams to maintain asset records and ensure data integrity. - Stay updated on market trends, licensing changes, and emerging SAM technologies. Qualification Required: - Previous leadership or management experience. - Minimum of 5+ years of experience in Software Asset Management. - ServiceNow Certified Implementation Specialist SAM. - Hands-on expertise with ServiceNow SAM Pro, including configuration, reporting, and lifecycle automation. - Deep knowledge of Microsoft licensing and other major software publishers. - Experience in managing end-of-life software lifecycle and orchestrating removal/updates. - Working knowledge of SCCM and Intune for coordinating software installations and removals. - Strong analytical, organizational, and communication skills. - Experience supporting software contract renewals with Procurement and business stakeholders. - Ability to interpret licensing agreements and identify cost-saving opportunities. - Familiarity with ITIL and ITAM best practices.,

As a Shopify Designer & Developer at Webnotics, you will play a crucial role in designing and developing responsive Shopify stores to enhance user engagement and drive sales. You should have a minimum of three years of experience in Shopify ecosystem, theme customization, and liquid programming. Your responsibilities will include: - Designing, developing, and maintaining responsive Shopify stores with a focus on performance and scalability. - Customizing and modifying existing Shopify themes using Liquid, HTML, CSS, and JavaScript. - Optimizing Shopify stores for SEO, mobile responsiveness, and faster load times. - Implementing third-party applications and custom features to improve user experience and functionality. - Collaborating with the marketing and design teams to create visually appealing and conversion-optimized store designs. - Troubleshooting and resolving issues related to theme performance, integrations, and app compatibility. - Staying up-to-date with Shopify Plus, headless commerce, and emerging trends in eCommerce development. - Ensuring accessibility, compliance, and adherence to best coding practices. Preferred Qualifications: - Experience with Shopify Plus and advanced eCommerce functionality. - Understanding of CRO (Conversion Rate Optimization) principles. - Familiarity with Figma, Adobe XD, or Sketch for design implementation. - Experience working with international stores, multi-language setups, or subscription models. Requirements: - Assisting in the design and development of Shopify-based websites and applications. - Collaborating with UI/UX designers, developers, and project managers to deliver quality solutions. - Writing clean, efficient, and well-documented code. - Troubleshooting and improving existing Shopify setups and integrations. - Learning and adapting to new tools and technologies within the Shopify ecosystem.,

Job Description: As a Solutions Consultant for Lyzr, you will be responsible for acting as the bridge between product engineering teams and global clients, ensuring smooth solution delivery, technical guidance, and customer success during project implementation and ongoing engagement. Key Responsibilities: - Engage directly with global clients to understand business requirements, technical challenges, and solution needs. - Design and present tailored product/solution demonstrations and architecture proposals. - Collaborate with internal product, engineering, and delivery teams to implement client-specific solutions. - Troubleshoot and resolve technical issues, ensuring seamless deployment and post-implementation support. - Act as the technical point of contact for assigned client accounts during the night shift. - Contribute to documentation, best practices, and process improvement initiatives. - Maintain high levels of customer satisfaction and communicate proactively with stakeholders. Required Skills & Qualifications: - 4-5 years of hands-on development experience in JavaScript/TypeScript, Node.js, React/Angular, or other modern frameworks. - Backend technologies expertise in Java, .NET, or Python. - Proficiency in APIs, microservices, and cloud platforms (AWS/Azure/GCP). - Strong understanding of system architecture, integration patterns, and RESTful APIs. - Excellent communication and presentation skills for client interactions. - Proven ability to manage multiple client projects in a fast-paced environment. - Experience in client-facing or solutions consulting/pre-sales/implementation roles. - Comfortable working night shifts aligned with US business hours. Preferred Qualifications: - Prior experience in SaaS/Enterprise product companies. - Exposure to cloud deployment, CI/CD, or DevOps practices. - Understanding of business processes in relevant domains such as fintech, e-commerce, etc. About Uplers: Uplers" goal is to make hiring reliable, simple, and fast. They aim to help all talents find and apply for relevant contractual onsite opportunities to progress in their careers. Uplers offer support for any grievances or challenges faced during the engagement. There are multiple opportunities available apart from the mentioned one on the portal, based on the assessments cleared. If you are prepared for a new challenge, a great work environment, and an opportunity to elevate your career, apply today as Uplers are eagerly waiting for you.,

Role Overview: You are responsible for managing passenger vehicle maintenance services and workshops in Agra, Uttar Pradesh. With a minimum of 15 years of experience in Passenger Vehicle Services and at least 5 years of experience in handling multiple workshops, you will oversee the approval and documentation of all maintenance activities. Your role involves creating improvement plans for maintenance processes, ensuring compliance with Workplace Safety and Health (WSH) policies, and implementing enhanced maintenance regimes to improve the reliability of passenger car systems. You will lead technical recovery, fault analysis, and testing of passenger cars and systems, as well as manage the overall implementation of maintenance regimes. Key Responsibilities: - Manage the annual budget for the department and oversee multiple contractors to ensure safety requirements and quality standards are met. - Monitor the workshop's performance in achieving Key Performance Indicators (KPIs) and provide technical guidance to maintenance teams. - Recommend vendors based on proposal evaluation and cost, review and approve maintenance schedules and manpower plans, and conduct audits on maintenance, repair, and overhaul operations. Qualifications: - Hold a Technical Bachelor's degree or equivalent qualification. - Possess in-depth knowledge of automotive technology, service technician duties, and repair services in the automotive industry. - Have experience in conducting performance evaluations and a proven track record in a managerial role. - Demonstrate strong decision-making skills, excellent communication, collaboration, and delegation abilities. - Show success in developing and achieving financial plans, motivating and leading employees, and holding them accountable. - Exhibit a strong working knowledge of workshop operational procedures. Additional Information: Ashok Auto Sales, Tata Motors, Passenger Vehicles Multiple Workshop handling Salary Budget: INR 8,00,000 to 12,00,000 per annum Contact HR Email ID: manoj.kumar@ashokauto.com,

Role Overview: As a Center Operations Manager at Moms Belief, you will be responsible for ensuring the smooth functioning of parent inquiries, leading initial interactions with parents, managing child goal planning and journey, coordinating with therapists, maintaining P&L accountability, ensuring operational excellence, and leading team development across multiple locations in the assigned zone. Key Responsibilities: - Ensure smooth handling of parent inquiries and maintain strong relationships with parents. - Collect and analyze feedback to improve services and satisfaction levels. - Address and resolve parent grievances, ensuring a seamless customer experience. - Lead initial interactions with parents and drive conversion of inquiries into enrolments. - Collaborate with therapists to create individualized goal plans for each child and oversee their implementation. - Review child progress periodically and address concerns proactively. - Ensure alignment with therapists for optimal outcomes and conduct performance reviews. - Drive profitability by meeting revenue and expense targets, and achieving enrollment targets. - Oversee operations at all centers, implement SOPs, optimize resource utilization, and achieve operational objectives. - Lead, mentor, and manage center teams, drive employee engagement, and ensure alignment with organizational objectives. Qualifications: - Bachelor's or master's degree in OT, Psychology, Speech, or a related field. - Minimum 7 years of experience in operations or center management, preferably in the healthcare or therapy sector. - Strong interpersonal and communication skills. - Business acumen. Additional Details: The work environment will involve regular travel to different centers within the assigned zone, interaction with diverse teams including therapists, parents, and operational staff, and a dynamic, fast-paced focus on delivering high-quality outcomes.,

As a SAP Module Lead, your role involves leading the implementation, configuration, and enhancement of various SAP modules such as FI/CO, MM, SD, HCM, etc. You will be responsible for managing end-to-end SAP project cycles, which includes planning, budgeting, and execution. Additionally, you will need to coordinate with internal departments to understand their requirements and deliver SAP-based solutions. Your contribution will ensure the seamless integration of SAP with other business systems. Furthermore, you will provide technical guidance, troubleshoot issues, and optimize system performance. Your responsibilities also include overseeing SAP user support, training, and documentation, as well as ensuring system security, data integrity, and compliance with IT policies. Key Responsibilities: - Lead the implementation, configuration, and enhancement of SAP modules (FI/CO, MM, SD, HCM, etc.). - Manage end-to-end SAP project cycles, including planning, budgeting, and execution. - Coordinate with internal departments to understand requirements and deliver SAP-based solutions. - Ensure seamless integration of SAP with other business systems. - Provide technical guidance, troubleshooting, and performance optimization. - Oversee SAP user support, training, and documentation. - Ensure system security, data integrity, and compliance with IT policies. - Manage vendor relationships and external SAP consultants. - Monitor SAP system upgrades, patches, and new functionalities. - Prepare regular system performance and project progress reports. Qualifications Required: - Bachelor's degree in IT, Computer Science, Engineering, or related field. - 6-10 years of experience in SAP implementation/management. - Strong knowledge of key SAP modules (FI/CO, MM, SD, PP, HCM). - Experience managing SAP projects and cross-functional teams. - Strong analytical and problem-solving skills. - Excellent communication, stakeholder management, and leadership abilities. - Certification in SAP is preferred. Please note that the job is Full-time and the work location is In person.,

As an Application Engineer specializing in Siemens NX CAD/CAM/CAE solutions, your role will be crucial in supporting sales initiatives, providing technical support, conducting demos, and ensuring successful deployment and adoption of NX solutions for clients. Key Responsibilities: - **Presales Support**: - Collaborate with sales teams to understand customer requirements and offer technical consultancy on NX solutions. - Prepare and deliver compelling product demonstrations, presentations, and proof-of-concepts. - Conduct technical assessments of customer needs and align solutions accordingly. - Assist in creating technical proposals, RFIs/RFPs, and addressing customer queries. - **Postsales Support**: - Lead customer onboarding, training, and implementation of NX CAD/CAM/CAE solutions. - Provide ongoing application support, troubleshooting, and problem resolution. - Work closely with end-users to ensure adoption and satisfaction with NX tools. - Gather customer feedback and communicate insights to product and sales teams for continuous enhancement. - **General**: - Keep abreast of the latest NX product releases and industry trends. - Travel to customer sites for meetings, training, and support as necessary. - Maintain detailed documentation of customer interactions and support cases. Qualifications Required: - Bachelor's Degree in Mechanical/Manufacturing/R&D or related field. - Minimum 4 years of hands-on experience in NX CAD/CAM/CAE (Siemens PLM software suite). - Strong knowledge in: - NX modelling, drafting, assembly design, and advanced CAD features. - NX CAM toolpath generation, post-processing, and NC code validation. - NX/Simcenter CAE simulation workflows. - Experience in customer-facing roles, technical presentations, and user training. - Excellent problem-solving, communication, and interpersonal skills. - Willingness to travel for customer engagements and support within India. Additional Details: This role offers the opportunity to work closely with sales teams, end-users, and customers, contributing to the successful implementation and adoption of NX solutions. Keeping up-to-date with industry trends and being proactive in customer support are key aspects of this position.,

Are you ready to shape the future of video creation with AI Digital Champ, one of Uplers" clients, is looking for an experienced AI Engineer to optimize and fine-tune generative AI models for video and audio, build and scale ML pipelines, refine audio/video workflows, integrate TTS/STT and AI image/video generation modules, collaborate on deployment strategies, and lead bug fixes, performance improvements, and production launch for their generative AI Video product. Join them in completing the product and scaling it globally. - **Optimize and fine-tune generative AI models (diffusion, transformers, GANs) for video and audio. - **Build and scale end-to-end ML pipelines for training, inference, and deployment. - **Refine audio/video workflows using OpenCV, FFmpeg, and moviepy. - **Integrate TTS/STT and AI image/video generation modules. - **Collaborate on deployment strategies using Docker, Kubernetes, and cloud inference servers. - **Lead final bug fixes, performance improvements, and production launch. - **5+ years of experience with Python & AI/ML frameworks (PyTorch/TensorFlow). - **Strong background in generative models for video, audio, and multimodal AI. - **Experience with audio/video processing pipelines. - **Proven track record of taking AI products from prototype to production. - **Familiarity with scaling models in cloud environments (AWS/GCP/Azure). - **Hands-on experience with text-to-speech / speech-to-text systems is a plus. - **Experience with web integration (FastAPI, Flask, Node.js backends) is a plus. - **Familiarity with AI ethics, fairness, and bias mitigation is a plus. Uplers" goal is to make hiring reliable, simple, and fast. They aim to help all talents find and apply for relevant contractual onsite opportunities and progress in their careers. Uplers will provide support for any grievances or challenges faced during the engagement. Join Uplers for new challenges, a great work environment, and an opportunity to take your career to the next level.,

As an Electronic Data Interchange (EDI) Specialist at ReadyBenefits, powered by UKG, you will play a crucial role in providing technical and configuration support for EDI integrations, ensuring seamless connectivity and file delivery for multiple customers. Your responsibilities will include: - Monitoring connectivity and production errors - Ensuring file delivery and integration uptime - Handling customer ad-hoc requests as needed - Troubleshooting connections and file delivery issues - Researching and resolving system errors, providing root-cause analysis - Interpreting benefit plan documents and understanding system configuration/setup implications - Managing open enrollment activities, including file deliveries and census files - Following department protocols and Standard Operating Procedures (SOPs) - Tracking time spent on tasks/activities - Identifying process improvement opportunities based on current workflows To excel in this role, you should have the following qualifications: - Working knowledge of EDI support and employee life-cycle U.S. Benefits Administration - Familiarity with related regulations, ERISA guidelines, and HIPAA Compliance - 1-3 years of technical experience with EDI support on Benefit Administration Software and/or other HCM Benefits Administration technology solutions - Ability to handle multiple projects while consistently meeting deadlines - Proficiency in English, both verbal and written - Proficiency in using Microsoft Office suite (Excel, Word, PowerPoint, etc.) - Willingness to work from 6:30 pm to 3:30 am IST to align with customers" working hours Preferred qualifications for this role include experience with PlanSource/Benefits Prime and a Bachelor's degree with equivalent work experience. At UKG, you will be part of a company that is leading the way in workforce management and human capital management globally. With a focus on diversity and inclusion, you will have the opportunity to work with cutting-edge AI-powered products that support customers of all sizes, industries, and geographies. If you require any disability accommodation during the application and interview process, please reach out to UKGCareers@ukg.com.,

As an Implementation Manager at Level AI, you will play a crucial role in leading our clients through the onboarding and implementation process to unlock the full potential of Level AI for enhancing customer experience. Your responsibilities will include: - Serving as the primary point of contact for key client accounts, fostering strong relationships with clients. - Successfully managing the onboarding of multiple clients simultaneously. - Understanding clients" business objectives and technical requirements by leading technical discovery sessions to ensure our AI-powered solutions are configured to meet their needs. - Collaborating with internal teams to address client needs and resolve technical issues. - Developing and maintaining a deep understanding of our AI-powered solutions and effectively communicating technical information to clients. - Identifying opportunities for upselling and cross-selling our solutions to existing clients. - Tracking and reporting on key account metrics to drive improvements in our solutions. Qualifications required for this role include: - Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience. - 3+ years of experience in a hands-on technical role; 1-2+ years of experience in delivering successful customer implementations. - Strong technical background with knowledge of SaaS platforms, APIs, and cloud services. - Excellent project management skills and ability to handle multiple projects simultaneously. - Strong communication skills in English (both written and verbal). Optional experience that would be beneficial for this role includes: - Experience interacting with APIs and using cloud services. - Experience with integrating with CRMs such as Salesforce. - Familiarity with intent-based and generative artificial intelligence. - Experience with Telephony Systems such as AWS Connect, Five9, and Genesys. Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. The company revolutionizes customer engagement by transforming contact centers into strategic assets. Their AI-native platform leverages advanced technologies like Large Language Models to extract deep insights from customer interactions, empowering organizations to enhance customer experience and drive growth. Level AI is consistently updated with the latest AI innovations, making it the most adaptive and forward-thinking solution in the industry.,

Role Overview: As a Data Engineer at our company, you will be responsible for leveraging your expertise in PySpark, Python, SQL, Git, and AWS to design, develop, and maintain our data infrastructure. You will play a crucial role in supporting our analytics by processing and engineering data effectively. Key Responsibilities: - Utilize PySpark, Python, SQL, Git, and AWS services such as Glue, Lambda, Step Functions, S3, and Athena to design and develop data infrastructure. - Implement data warehousing concepts and data modeling to enhance data processing capabilities. - Work with big data technologies like Hadoop and Spark to optimize data workflows. - Obtain AWS certifications related to data engineering to stay updated with industry best practices. Qualifications Required: - Strong expertise in PySpark, Python, SQL, Git, and AWS services. - Knowledge of data warehousing concepts and data modeling. - Familiarity with big data technologies like Hadoop and Spark. - AWS certifications related to data engineering are preferred. Join our team and be a part of our mission to transform data into actionable insights. If you are a motivated Data Engineer with proficiency in PySpark, Python, SQL, Git, and AWS, we are looking forward to having you on board. Apply now and become a valuable member of our innovative and dynamic data engineering team.,

As the Director of Cloud & Core Infrastructure Services at Ameriprise India LLP, your role is crucial in driving the evolution of hybrid infrastructure across on-premises data centers and multi-cloud environments. You will lead three foundational pillars of the infrastructure organization: Cloud & Compute Services, Storage & Data Protection, and Platform Engineering & Virtualization. **Role Overview:** You will ensure the delivery of resilient, scalable, and secure infrastructure platforms that support enterprise-wide digital transformation, cloud adoption, and operational excellence. **Key Responsibilities:** - Lead the design, deployment, and lifecycle management of hybrid compute platforms across AWS, Azure, and on-prem environments. - Ensure infrastructure solutions are cloud-optimized, secure, and aligned with business and technology strategies. - Champion infrastructure-as-code (IaC), automation, and DevOps practices to accelerate delivery and improve reliability. - Oversee enterprise storage and backup platforms, including cloud-native storage and hybrid solutions. - Drive modernization initiatives to transition legacy storage to cloud-based, scalable, and cost-efficient architectures. - Implement data protection strategies that meet compliance, recovery, and business continuity requirements. - Manage virtualization platforms and container orchestration to support dynamic workloads. - Ensure platform resilience, performance, and observability through proactive monitoring and automation. - Govern infrastructure operations through ITSM best practices across cloud and on-prem environments. - Manage vendor-delivered services and ensure SLAs are met for infrastructure availability, performance, and support. - Act as a senior escalation point for critical infrastructure issues, ensuring rapid resolution and root cause analysis. - Lead a globally distributed team of engineers and product owners. - Partner with application, security, and product teams to ensure infrastructure capabilities align with evolving business needs. - Drive cross-functional programs that enable cloud adoption, infrastructure optimization, and digital transformation. **Qualifications Required:** - Deep understanding of Storage & Backup, Server Platform, and OS (Windows & Linux) technologies. - Significant experience in infrastructure engineering for data centers and cloud providers. - Strong leadership skills and experience with large-scale infrastructure projects. About Our Company: Ameriprise India LLP has been providing client-based financial solutions for 125 years. The focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection. Join us in our inclusive and collaborative culture where your contributions are valued, and work alongside talented individuals who share your passion for excellence. This is a full-time position with timings from 2:00 PM to 10:30 PM in the India Business Unit within the Technology Job Family Group.,

DistrictD (Utopian Dreams Pvt. Ltd.) is a leading provider of technological solutions for financial institutions in India. DistrictD aims to revolutionize investment decision-making by incorporating technology and data into its services. With over 8 years of operation and a team of approximately 100 employees, DistrictD is dedicated to building next-generation investment research platforms for professional investors. **Role Overview:** As a Business Analyst at DistrictD, you will be responsible for post-sales client onboarding, requirement analysis, and solution implementation. Your role will involve understanding client needs, coordinating with developers to align technical solutions, and ensuring a seamless onboarding experience. Additionally, you will collaborate with project teams, support test planning, and work on UAT. Your contributions will be crucial in identifying trends, deviations, and areas of improvement, as well as developing and finalizing management report templates. **Key Responsibilities:** - Serve as the primary point of contact for clients post-sales, ensuring smooth onboarding on our solutions. - Conduct platform walkthroughs, product training sessions, and respond to client queries. - Collaborate with internal teams to address client-specific needs and ensure timely issue resolution. - Maintain high levels of client satisfaction through consistent communication. - Gather and analyze business, functional, and technical requirements. - Translate requirements into clear documentation such as user stories, BRDs, and process flows. - Act as a liaison between business teams, product managers, and developers. - Prepare test cases and conduct functional testing to validate implementations. - Support User Acceptance Testing (UAT) and resolve identified issues. **Qualifications & Skills:** - 1-3 years of experience in Business Analyst (BA) role or related field. - Strong understanding of Business Analytics, Communication Management, Documentation, Data Analysis, SDLC Life Cycle & Project Management principles. - Proficiency in tools such as Advanced Excel, SQL, Power BI, Tableau. - Excellent problem-solving skills and a passion for self-learning. - Innovative and creative thinker. In addition to the above, DistrictD offers a flexible schedule and Provident Fund benefits for this full-time, permanent position. (Note: Application Questions and Experience details have been omitted as they are specific to candidates applying for the role),

Role Overview: As a Team Leader of the Customer Support and Service team, you will play a crucial role in managing post-sales experience and membership renewal for personalized customers. Your primary responsibility will be to mentor and develop your team to meet service metrics guidelines and retain customers through exceptional communication and problem-solving skills. You will need to be proactive, patient, and able to work in a high-pressure environment to ensure customer satisfaction and achieve performance objectives. Key Responsibilities: - Manage post-sales experience and service of premium members. - Mentor and develop the team to meet service metrics guidelines. - Effectively manage shift operations and track operational metrics such as CSAT, AHT, Shrinkage, Quality scores, SLA maintenance, and attrition management. - Handle escalation calls from customers and ensure closure of complaints. - Build strong rapport with the team and stakeholders to manage attrition effectively. - Evolve more effective work processes for improving customer interactions. - Constantly monitor and review performance metrics to achieve objectives. - Manage Contact Centre operations for consistent performance achievements. - Identify training needs of agents and collaborate with IT/HR/Training/Quality teams for effective implementation. Qualifications Required: - 3 years of experience in developing the above skills, including tele-marketing. - Familiarity with effective objection handling. - Extremely detail-oriented with strong organizational skills. - Bachelor's Degree in a relevant field.,

As a Project Manager for CX PRO Suite TSS Organization at UKG, your role involves planning and driving IT projects in the field of Human Capital Management. You will be responsible for creating project plans, executing projects, and supporting various operational activities such as operational reporting, managing operations, coordinating initiatives like creating training plans and ensuring employee wellbeing. Additionally, you are expected to collaborate with cross-functional teams and stakeholders, leveraging project management and automation tools effectively. Your communication skills are crucial as you need to communicate ideas across all levels in the organization. Key Responsibilities: - Collaborate with project sponsors, managers, and cross-functional teams to develop project scope, deliverables, resources, work plan, budget, and timing for new initiatives. - Manage program and project teams to optimize return on investment and coordinate cross-project initiatives. - Drive the delivery of IT projects using software project management methodologies and tools. - Identify requirements for cross-functional teams and external vendors. - Analyze and overcome program risks, produce program reports, and track budget, milestones, revenue forecasting, and invoicing. - Assist in onboarding/offboarding team members, facilitate meetings, and establish project delivery standards. - Manage the project repository, collaboration portal, project library, and tools such as SharePoint, Confluence, and Jira. Qualifications Required: - Bachelor's or master's degree in a related field. - 7+ years of experience in IT project management, preferably in program management. - Experience in project planning documentation, PMO role, and knowledge of AI and ML models. - Professional certification in PMP/PRINCE2/SCRUM is desirable. - Strong skills in analysis, time management, facilitation, stakeholder management, change management, and performance evaluation. - Ability to work independently, collaborate effectively, and demonstrate strong decision-making, problem-solving, and time management skills. At UKG, you will be part of a company that is leading in workforce management and human capital management solutions globally. Embrace the opportunity to contribute to our AI-powered product portfolio and be a part of our commitment to diversity and inclusion in the workplace. If you require disability accommodation during the application and interview process, please reach out to UKGCareers@ukg.com.,

As an Implementation Manager at Level AI, you will play a crucial role in leading our clients through the onboarding and implementation process to maximize the benefits of Level AI for enhancing customer experience. Your responsibilities will include: - Serving as the primary point of contact for key client accounts, establishing and nurturing strong relationships. - Handling the onboarding process for multiple clients simultaneously, understanding their business objectives and technical requirements, and conducting technical discovery sessions to ensure our AI-powered customer support solutions are configured appropriately. - Collaborating with internal teams like sales, product, engineering, and customer support to address client needs and resolve technical issues effectively. - Developing a deep understanding of our AI-powered customer support solutions and conveying technical information to clients in a clear manner. - Identifying opportunities for upselling and cross-selling our solutions to existing clients. - Tracking and reporting key account metrics such as customer satisfaction and product usage to drive improvements. Qualifications required for this role include: - Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. - 3+ years of hands-on technical experience. - 1-2+ years of successful customer implementation delivery experience. - Strong technical background with knowledge of SaaS platforms, APIs, and cloud services. - Excellent project management skills to handle multiple projects concurrently. - Ability to translate complex concepts into actionable items for non-technical stakeholders. - Strong English communication skills, both written and verbal. - Entrepreneurial and problem-solving attitude with self-motivation to tackle implementation challenges. - Comfortable working in US hours. Optional requirements for this role include: - Experience interacting with APIs and using cloud services. - Familiarity with integrating CRMs like Salesforce. - Knowledge of intent-based and generative artificial intelligence. - Experience with Telephony Systems such as AWS Connect, Five9, and Genesys. At Level AI, we are revolutionizing customer engagement by leveraging advanced technologies to extract deep insights from customer interactions. Join us in transforming contact centers into strategic assets and empowering organizations to enhance customer experience and drive growth.,

Role Overview: As a Data Engineer at our company, you will be responsible for designing, developing, and maintaining our data infrastructure to support analytics. You will play a crucial role in turning data into actionable insights and contribute to our mission. Key Responsibilities: - Utilize expertise in PySpark, Python, SQL, Git, and AWS to work on data engineering and data processing tasks. - Design and develop data warehousing solutions and data models. - Collaborate with the team to implement big data technologies like Hadoop and Spark. - Maintain and optimize AWS services such as Glue, Lambda, Step Functions, S3, and Athena. - Stay updated with the latest trends in data engineering and cloud technologies. Qualifications Required: - Proficiency in PySpark, Python, SQL, Git, and AWS. - Strong knowledge of data warehousing concepts and data modeling. - Familiarity with big data technologies like Hadoop and Spark. - AWS certifications related to data engineering would be a plus. Join us now and be part of our innovative and dynamic data engineering team. Your expertise in PySpark, Python, SQL, Git, and AWS will play a key role in our mission of turning data into actionable insights. Apply today to make a difference in the world of data engineering.,

As a Security Analyst / Consultant in the Risk Consulting team at EY, you will have the opportunity to work on various Identity and Access Management projects for customers globally. Your role will involve engaging and contributing to these projects, working effectively within a team, executing engagement requirements, and preparing reports and schedules for clients. You will also be responsible for developing and maintaining positive working relationships with client personnel and within EY Consulting Services. Additionally, you will contribute to people-related initiatives, performance reviews, and performance feedback for junior team members. **Key Responsibilities:** - Engage and contribute to Identity & Access Management projects - Work effectively as a team member, providing support and maintaining communication - Execute engagement requirements and review work by junior team members - Prepare reports and schedules for clients - Develop and maintain productive working relationships with client personnel and within EY Consulting Services - Contribute to performance reviews and feedback for staff - Contribute to people-related initiatives including recruiting and retaining IAM professionals - Maintain an educational program for personal skills development - Understand and follow workplace policies and procedures - Manage performance for direct reportees - Foster teamwork and lead by example - Train and mentor project resources - Participate in organization-wide people initiatives **Skills And Attributes For Success:** - Hands-on experience with end-to-end implementation of Identity and Access Management tool - Strong understanding of Java development, Java APIs, and XML - Familiarity with Java Frameworks (Struts/Spring) and application servers such as Tomcat and WebLogic - Good understanding of RDMS, SQL queries, and LDAP - Flexibility to work on new technologies in IAM domain - Experience in client-facing roles and techno-functional roles of IAM implementation - Thorough knowledge of respective tools with hands-on experience in configuration, implementation, and customization - Ability to map business requirements to technical specifications - Experience in successful pursuit of potential clients and RFP response team involvement **Qualifications:** - Bachelor or master's degree in a related field or equivalent work experience - Strong command of verbal and written English language - Experience in HTML, JSP, and JavaScript - 3-4 years of relevant work experience - Certifications in CyberArk Trustee, CyberArk Defender, CyberArk Sentry, ITIL or equivalent (preferred) At EY, you will have the opportunity to work on inspiring projects and receive support, coaching, and feedback from engaging colleagues. You will have the freedom and flexibility to handle your role according to your preferences and will be able to control your own development with an individual progression plan. Additionally, you will grow into a responsible role with challenging assignments in an interdisciplinary environment that emphasizes high quality and knowledge exchange. EY offers opportunities to develop new skills and progress your career, contributing to building a better working world.,

Role Overview: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Key Responsibilities: - Engage and contribute to the Identity & Access Management projects - Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress - Execute the engagement requirements, along with the review of work by junior team members - Help prepare reports and schedules that will be delivered to clients and other interested parties - Develop and maintain productive working relationships with client personnel - Build strong internal relationships within EY Consulting Services and with other services across the organization - Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members - Contribute to people-related initiatives including recruiting and retaining IAM professionals - Maintain an educational program to continually develop personal skills - Understand and follow workplace policies and procedures - Building a quality culture at GTH - Manage the performance management for the direct reportees, as per the organization policies - Foster teamwork and lead by example - Training and mentoring of project resources - Participating in the organization-wide people initiatives Qualification Required: - Bachelor or master's degree in a related field or equivalent work experience - Strong command of verbal and written English language - Experience in HTML, JSP, and JavaScript - Strong interpersonal and presentation skills - 3 - 4 Years relevant Work Experience - Skills Expertise in implementing at least two IAM engagements, including requirements gathering, analysis, design, development, testing, deployment, and application support (SailPoint/OIM/CyberArk/Beyond trust/Thycotic) - Experience in carrying out advanced application integration with the IAM solution dealing with advanced provisioning (e.g., multilevel workflows), single sign-on (WIA, Forms, HTTP), and PKI concepts - Experience in technologies such as Java, LDAP, SSL RDBMS, and Linux - Good knowledge of Web/application servers (IIS, WebSphere, WebLogic, JBoss, and Apache) - Experience in development/configuration of standard/custom IAM integrations using Java, .Net, or other major scripting languages - Experience in hands-on development, estimations, sizing, and custom IAM integrations - Advanced documentation and presentation skills and well-versed with software development life cycle processes - Ability to create, plan, and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies - Exposure to process frameworks and methodologies - Excellent verbal and written communication Additional Details: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,