service-management-lead-jobs-in-giridih, giridih

265 Service Management Lead Jobs in Giridih

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posted 1 day ago
experience3 to 8 Yrs
Salary6 - 12 LPA
location
Ranchi, Bhubaneswar+6

Bhubaneswar, Dehradun, Gorakhpur, Kanpur, Raipur, Delhi, Meerut

skills
  • premier
  • nism
  • pms
  • mutual funds sales
  • aif
  • elite
  • nism xxi a
  • imperia
  • hni
  • burgundy
Job Description
 Job Description Customer Engagement UHNI/HNI client Handling. To up sell AMC MF products to Retail/ HNI Clients as per theassigned database, generation of fresh leads through reference to shore up theclientele. Achieving the business targets assigned in terms of up selling AMC Products, enhancing and upgrading the Client Net worth relationships. Profiling customers and provide financial products to meet customer needs Ensuring the highest levels of service to the client /HNI customers Providing Investment planning and advice Achieving sales and revenue targets spread across product mix One point contact for the assigned customer Acquisition & Servicing of HNI/UHNI customers. Preference to NISM Certified candidates with experience in managingRetail/HNI Clients, with in depth knowledge of Mutual Funds  Location - Delhi NCR/Gorakhpur/Kanpur/Meerut/Dehradun/Ranchi/Siliguri/Bhubaneshwar/Guwahati/Raipur Etc 
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posted 1 week ago
experience1 to 3 Yrs
Salary1.5 - 4.5 LPA
location
Ranchi
skills
  • relationship management
  • field
  • sales
  • experience
  • hni
Job Description
Job Opening: Relationship Manager / Sr. Relationship Manager Location: RanchiExperience: 1-3 Years Salary: 5,00,000 per annum Job ID: ITC/RM-RM/20251104/13978 Application Deadline: 25th Nov Status: Open About the Role We are looking for an energetic and customer-focused Relationship Manager / Sr. Relationship Manager to drive sales, build strong client relationships, and contribute to business growth. The ideal candidate will have field sales experience, strong communication skills, and the ability to close deals effectively. Key Responsibilities Deliver impactful and engaging sales presentations. Prepare proposals and tailored solutions for potential clients. Stay updated on company products and services to ensure accurate pitching. Handle customer queries, address objections, and close sales to meet targets. Manage and nurture relationships with HNI and existing clients. Identify and pursue new business opportunities. Support new members in booking their first holiday. Generate high-quality referrals through effective customer engagement. Required Skills Field Sales Experience Customer Centricity Results Orientation HNI Client Handling Strong Communication & Presentation Skills Qualifications Bachelors Degree (B.A. or equivalent) 1-3 years of relevant experience in sales or relationship management Proven ability to meet sales targets Why Join Us Engage with premium clients and high-value business opportunities Attractive performance-based incentives Build a long-term career in customer relationship and sales How to Apply Eligible candidates can apply via Shine.com or share their updated resume as per the job posting instructions.
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posted 1 week ago
experience8 to 12 Yrs
Salary12 - 20 LPA
location
Ranchi
skills
  • automobile
  • charging
  • area sales management
  • demand generation
  • sales
  • ev
Job Description
Position: Area Sales Business Manager MEAL Location: Ranchi Company: ITC Experience: 8-12 Years Qualification: B.E Salary Range: 15,00,000 -20,00,000 LPA Industry: Auto / EV (PV/2W/3W) / Auto Components Job Code: ITC/ASBM-M/20251107/12580 About the Role The Area Sales Business Manager MEAL is responsible for driving sales volume, increasing market share, and delivering an exceptional customer experience in the assigned region. The role demands strong expertise in sales & service operations within the Automobile or EV sector. Key Responsibilities Achieve sales volume, market share, and revenue targets for the region. Drive demand generation initiatives and ensure strong retail visibility. Manage and monitor dealer network performance, sales processes, and operations. Ensure a seamless customer experience across all touchpoints. Oversee billing processes, retail operations, and inventory management. Ensure service quality through systematic customer feedback and quick resolution of issues. Maintain process adherence, compliance, and operational discipline across dealerships. Ensure availability of tools, equipment, spare parts, and manpower at service locations. Coordinate with EV charging teams and support infrastructure readiness. Train and guide team members to enhance performance and productivity. Ideal Candidate Profile 8+ years of experience in Sales & Service within the Auto / EV industry. Strong understanding of retail management, customer experience, and dealer operations. Excellent communication, leadership, and team management skills. Ability to drive demand generation programs and ensure process compliance. Tech-savvy and comfortable working with digital tools and CRM platforms. How to Apply Interested candidates can share their CVs at [Insert Email/Apply Link]. Please mention the Job Code: ITC/ASBM-M/20251107/12580 in the subject line.
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posted 2 weeks ago
experience3 to 7 Yrs
location
Jamshedpur, All India
skills
  • Client relationship management
  • Lead generation
  • Communication skills
  • Negotiation skills
  • Presentation skills
  • Sales initiatives
  • Proactive sales strategies
  • Reactive sales strategies
  • Revenue goals
  • Hospitality industry knowledge
  • Sales practices in resorthotel sector
  • Market trend analysis
  • CRM tools proficiency
  • MS Office proficiency
  • Sales management software proficiency
  • Teamoriented
  • Problemsolving skills
Job Description
As a Sales Manager/ASM/Executive - Proactive/Reactive at Rivaah Resort, your role is pivotal in developing and maintaining strong relationships with clients, leading sales presentations, generating leads, and creating strategies to achieve revenue targets. Your responsibilities include: - Managing proactive and reactive sales processes to maximize occupancy and sales revenue - Monitoring performance metrics and identifying new business opportunities - Collaborating with internal teams to ensure a seamless client experience while upholding service standards To excel in this role, you should possess the following qualifications: - Strong expertise in proactive and reactive sales strategies, client relationship management, and lead generation - Proficiency in communication, negotiation, and presentation skills - Experience in planning and executing sales initiatives to achieve revenue goals - Knowledge of hospitality industry and sales practices in the resort/hotel sector - Ability to analyze market trends, identify opportunities, and implement strategic solutions - Proficient in CRM tools, MS Office, and other sales management software - Ability to work in a team-oriented, fast-paced environment and demonstrate excellent problem-solving skills - Bachelors degree in Business Administration, Marketing, Hospitality, or related field; an MBA is a plus - Proven work experience in a similar sales role within the hospitality industry Join Rivaah Resort to redefine luxury and hospitality, where every detail is crafted for an unforgettable experience. Welcome to a haven of comfort and indulgence. As a Sales Manager/ASM/Executive - Proactive/Reactive at Rivaah Resort, your role is pivotal in developing and maintaining strong relationships with clients, leading sales presentations, generating leads, and creating strategies to achieve revenue targets. Your responsibilities include: - Managing proactive and reactive sales processes to maximize occupancy and sales revenue - Monitoring performance metrics and identifying new business opportunities - Collaborating with internal teams to ensure a seamless client experience while upholding service standards To excel in this role, you should possess the following qualifications: - Strong expertise in proactive and reactive sales strategies, client relationship management, and lead generation - Proficiency in communication, negotiation, and presentation skills - Experience in planning and executing sales initiatives to achieve revenue goals - Knowledge of hospitality industry and sales practices in the resort/hotel sector - Ability to analyze market trends, identify opportunities, and implement strategic solutions - Proficient in CRM tools, MS Office, and other sales management software - Ability to work in a team-oriented, fast-paced environment and demonstrate excellent problem-solving skills - Bachelors degree in Business Administration, Marketing, Hospitality, or related field; an MBA is a plus - Proven work experience in a similar sales role within the hospitality industry Join Rivaah Resort to redefine luxury and hospitality, where every detail is crafted for an unforgettable experience. Welcome to a haven of comfort and indulgence.
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posted 1 day ago

GM Marketing

MEDICANT HOSPITAL & RESEARCH CENTRE
experience3 to 7 Yrs
location
Jharkhand
skills
  • Sales
  • Marketing
  • Customer Service
  • Sales Management
  • Communication
  • Market Analysis
  • Relationship Building
  • Training Sessions
  • Healthcare Industry Standards
Job Description
Job Description: You will be joining Medicant Hospital and Research Centre, a premier medical facility located in Bokaro, Jharkhand, committed to delivering top-notch tertiary medical care since its establishment in October 2020. Spanning over 5.5 acres, the hospital boasts 600 beds distributed across two blocks, each housing super specialty departments. Our mission is to offer comprehensive services adhering to global standards, equipped with cutting-edge biomedical technology, and staffed with highly skilled doctors and administrative professionals, ensuring that patient care is our top priority. Join us in our journey to maintain our status as one of the country's foremost medical care providers. Role Overview: - Craft and execute innovative sales strategies - Nurture client relationships and deliver exceptional customer service - Provide sales training sessions - Oversee sales management activities - Engage with clients, analyze market dynamics, and contribute to the expansion of hospital services Key Responsibilities: - Develop and implement sales strategies - Build and maintain client relationships - Deliver exceptional customer service - Conduct sales training sessions - Analyze market dynamics - Contribute to the expansion of hospital services Qualifications Required: - Strong communication and customer service capabilities - Proven track record in sales and sales management - Ability to conduct effective training sessions - Exceptional interpersonal and relationship-building skills - Proficiency in analyzing market trends and devising strategic plans - Background in healthcare industry standards - Bachelor's degree in Marketing, Business, or a related field is advantageous,
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posted 2 months ago
experience2 to 6 Yrs
location
Ranchi, Jharkhand
skills
  • Sales Promotion
  • Client Relationship Management
  • Vendor Management
  • Customer Satisfaction
  • Compliance
  • Distribution Channels
  • Crossselling
  • Audit Regulations
  • RBI Regulations
Job Description
As a candidate for this role, you will be responsible for achieving business targets by acquiring and maintaining new client relationships. Your main tasks will include identifying target areas for prospective business, pre-screening customer segments, and ensuring the number of log-ins along with disbursements. It is crucial to maintain a high level of customer satisfaction by proactively understanding their needs and cross-selling multiple products as required. Your key responsibilities will include: - Executing sales promotion activities to generate customer interest in the TCFSL brand. - Building strong client relationships, both internally and externally, and establishing a strong brand identification with potential customers. - Being responsible for vendor empanelment, developing relationships with new vendors, and creating robust distribution channels. The qualifications required for this position are: - Graduation in any discipline. - Strong understanding of compliance with all Audit and RBI regulations.,
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posted 2 months ago
experience3 to 7 Yrs
location
Jharkhand
skills
  • Channel Sales
  • Team Handling
  • Market Knowledge
  • Excel
  • Data Tools
Job Description
As a Sales Representative for the company, your primary responsibility will be to sell products or services and represent the brand. You will be entrusted with managing relationships with customers, serving as the key point of contact from the initial lead outreach to when a purchase is ultimately made. Key Responsibilities: - Must have a Smart Phone, Bike & Helmet - Should have a zeal for Growth - Good market knowledge is required - Previous experience in a Channel Sales Role with a 5 Member Sales Team - Understanding of concepts related to distribution, expansion, and metrics - Experience in helping the team earn Lucrative Incentives Qualifications: - More than 3 years of experience in Channel & Distribution - Team handling experience is a must - Proficiency in Excel & data tools required in Sales In addition to the role-specific responsibilities, you will also have the opportunity to join a collaborative, output-driven program that aims to bring cohesiveness across businesses through technology. Your focus will be on improving the average revenue per use by increasing cross-sell opportunities. Moreover, you can expect to receive solid 360 feedback from your peer teams on your support of their goals. Remember, respect is earned, not demanded from your peers and manager. If you are the right fit for the role, the company believes in creating wealth for you. With over 500 million registered users, 21 million+ merchants, and a wealth of data in the ecosystem, the company is in a unique position to democratize credit for deserving consumers & merchants. Joining the team will allow you to be a part of India's largest digital lending story.,
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posted 2 months ago

Housekeeping Supervisor

M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
experience5 to 10 Yrs
Salary5 - 12 LPA
location
Bokaro, Bangalore+8

Bangalore, Chennai, Bhagalpur, Hyderabad, Dhubri, Bhillai, Itanagar, Panaji, Ahmedabad

skills
  • housekeeping
  • laundry
  • customer service
  • tourism
  • guest service management
  • front office
  • hotel management
  • rooms division
Job Description
We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisors responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. To be successful as a housekeeping supervisor, you should be able to develop and implement strategies to improve the functioning of the housekeeping department. Ultimately, an exceptional housekeeping supervisor should have excellent management skills and be able to ensure that housekeeping operations run efficiently. Housekeeping Supervisor Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed. Screening housekeeping applicants and recommending promotions, transfers, and dismissals. Performing various cleaning duties in instances of staff shortages.
posted 2 days ago

Energy Control Officer

AWINMO INDIA MARKETING PRIVATE LIMITED
experience6 to 11 Yrs
location
Ranchi, Jharkhand+9

Jharkhand, Canada, Panaji, Bangalore, Baramulla, Chennai, Hyderabad, Kolkata, Gurugram, Mumbai City

skills
  • energy conservation
  • energy management
  • energy performance contracting
  • energy services
  • energy retrofits
  • energy conservation measures
Job Description
Energy Control Officer Responsibilities & Duties Monitor and analyze energy consumption patterns, identifying areas for improvement and potential cost savings Develop and implement energy control strategies, including scheduling, demand response, and energy storage Manage and maintain energy control equipment, including energy management systems, building automation systems, and other energy control technologies Conduct regular energy audits, including analyzing energy consumption data and recommending energy efficiency measures Communicate with internal stakeholders, including facility managers, engineers, and energy management teams, to coordinate and execute energy control initiatives Prepare and present regular reports on energy consumption and cost savings, including recommendations for continued improvement
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posted 3 weeks ago

Guest Room Attendant

NEW ERA LIFE CARE PRIVATE LIMITED
experience2 to 7 Yrs
Salary4.5 - 10 LPA
location
Jamshedpur, Chennai+8

Chennai, Bhiwani, Kottayam, Navi Mumbai, Jharsuguda, Prakasam, Theni, Panaji, Sagar

skills
  • customer service skills
  • team collaboration
  • housekeeping management
  • room service
  • cultural awareness
  • time management
  • guest service
  • room cleaning expertise
  • cleaning techniques
  • physical fitness
Job Description
We are looking for a reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.Room Attendant Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end.
posted 2 months ago

Food and Beverage Manager

AWINMO INDIA MARKETING PRIVATE LIMITED
experience5 to 10 Yrs
location
Ranchi, Jharkhand+8

Jharkhand, Bangalore, Kochi, Chennai, Hyderabad, Kolkata, Pune, Thiruvanananthapuram, Mumbai City

skills
  • food cost management
  • beverage
  • chef
  • food cost analysis
  • service standards
  • banquet operations
  • menu engineering
  • restaurant marketing
  • catering sales
  • food
Job Description
Food and Beverage Manager Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to the food and beverage budget. Managing daily food and beverage operations. Following food and safety regulations. Maintaining positive customer relationships, processing complaints, and responding to customer needs. Assisting with marketing events. Creating and enforcing restaurant policies, targets, and KPIs. Hiring, training, and managing food and beverage staff.
posted 3 weeks ago

Chartering Manager

AWINMO INDIA MARKETING PRIVATE LIMITED
experience1 to 5 Yrs
Salary1.0 - 9 LPA
location
Jharkhand, Chennai+8

Chennai, Chattisgarh, Andhra Pradesh, Hyderabad, Kerala, Mumbai City, Chandigarh, Haryana, Goa

skills
  • engineering design services
  • management engineering
  • channel sales development
  • management control
  • channel sales management
  • engineering projects
  • management systems
  • chartering manager
Job Description
Chartering Manager A chartering manager is an individual who oversees the process of chartering vessels. Such managers will often be responsible for negotiating the terms of a contract with the relevant merchant to ensure that it is tailored to the clients' needs. This job is not for everyone, but it can be gratifying for some. It requires a lot of attention to detail and knowledge of international laws, but this could be your dream job if you possess these skills! Send Your CV / Resume to this id : recruitersmanagement22@gmail.com  
posted 2 weeks ago

Engine Cadet,Deck Cadet & Gp Rating-Container Ship

AWINMO INDIA MARKETING PRIVATE LIMITED
experience7 to 12 Yrs
Salary44 - 65 LPA
location
Jharkhand, Tambaram+8

Tambaram, Tamil Nadu, Rajahmundry, Chennai, Hyderabad, Pondicherry, Kerala, Pune, Punjab

skills
  • customer service
  • communication
  • leadership
  • computer
  • management
  • interpersonal
  • active listening
  • problem-solving
Job Description
Engine Cadet, Deck Cadet, and General Purpose Rating (GP Rating) are entry-level roles in the merchant navy, often for container ships, with different specializations. A Deck Cadet focuses on navigation, cargo, and deck maintenance, while an Engine Cadet works in the engine room on machinery upkeep and repairs. GP Rating is a more versatile training that can lead to either Deck or Engine rating roles and involves a broad range of tasks.      Deck Cadet   Focus: Navigation, deck operations, and cargo handling. Duties: Assisting with navigation, sounding tanks, preparing for departure/arrival, performing maintenance, and helping with safety and cargo operations. Career path: Promotes to officer ranks like Third Officer and ultimately Captain.    Engine Cadet   Focus: The engine room, maintenance, and technical operations. Duties: Assisting senior engineers with maintenance and repairs of ship engines and machinery, performing inspections, troubleshooting, and ensuring safety regulations are followed. Career path: Promotes to officer ranks like Fourth Engineer and further.    General Purpose (GP) Rating   Focus: A more generalist training that prepares candidates for a variety of tasks on a ship. Duties: Performing tasks related to seamanship, cargo handling, deck maintenance, and the operation and maintenance of machinery. Career path: A GP Rating can start as a Deck or Engine rating. With experience, they can be promoted to roles like Able-Bodied Seaman or, with further qualifications, to officer positions. 
posted 2 months ago

Guest Relations Manager

M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
experience2 to 7 Yrs
Salary2.0 - 5 LPA
location
Bokaro, Baddi+8

Baddi, Idukki, Bhagalpur, Chennai, Hyderabad, Kolkata, Chandigarh, Bhillai, Ahmedabad

skills
  • event planning
  • yield management
  • restaurant management
  • guest service management
  • event management
  • rooms division
  • customer service
  • property management systems
Job Description
We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotels facilities. You will also make sure our front-desk staff, including Receptionists and offer stellar customer service and provide memorable hospitality experiences for our guests.   If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, wed like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotels image by answering guests requests and making sure our visitors are satisfied. Responsibilities Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions Promptly address guests requests, like in-room dining Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
posted 5 days ago

Customer Care Manager

SHARMA ENTERPRISES..
experience3 to 8 Yrs
Salary3.5 - 12 LPA
location
Bokaro, Ranchi+8

Ranchi, Baddi, Ernakulam, Indore, Palakkad, Thrissur, Dalhousie, Bilaspur, Chamba

skills
  • effective team management
  • patience
  • customer service
  • performance management
  • administration
  • business management skills
  • communication
Job Description
Our company is searching for a motivated and experienced customer care manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty program.Maintaining accurate records and documenting all customer service activities and discussions.Assessing service statistics and preparing detailed reports on your findings.
posted 2 weeks ago
experience3 to 7 Yrs
location
Dhanbad, Jharkhand
skills
  • Customer Service
  • Sales Management
  • Training
  • Leadership
  • Operational Management
  • Healthcare Management
  • Strong Communication
Job Description
You will be responsible for managing the daily operations of the diagnostic center and leading the sales team to achieve business targets. Your role will involve overseeing customer service delivery, coordinating with healthcare professionals and staff, driving sales efforts, and identifying new business opportunities to expand the center's presence. Additionally, you will be required to provide employee training, conduct performance evaluations, and maintain high operational standards to ensure customer satisfaction. Key Responsibilities: - Manage daily operations of the diagnostic center - Ensure service excellence and customer satisfaction - Lead the sales team to achieve business targets - Oversee customer service delivery and staff coordination - Drive sales efforts through effective strategies - Identify new business opportunities to expand the center's presence - Provide employee training and mentorship - Conduct performance evaluations - Maintain high operational standards Qualifications: - Strong communication and customer service skills - Sales and sales management experience - Ability to meet and exceed sales targets - Capability to provide training and mentorship to team members - Leadership and operational management experience in a diagnostic or healthcare environment is highly desirable - Bachelor's degree in Business, Healthcare Management, or a related field is preferred - Proficiency in using healthcare-related software and tools is an advantage,
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posted 2 months ago

Service Manager Home Appliances

Blue Wing Talent Management
experience5 to 10 Yrs
location
Ranchi, Jharkhand
skills
  • Air Conditioners
  • Team Leadership
  • Service Operations
  • Customer Satisfaction
  • Electronics
  • Electrical Engineering
  • Communication Skills
  • Budget Management
  • LED TV
  • Washing Machines
  • CRM Software
  • Technical Knowledge
  • Problemsolving
  • Decisionmaking
  • Computer Applications
  • Service Management Software
Job Description
As a skilled and highly motivated Service Manager, your main responsibility will be to oversee the repair and maintenance services for LED TV, Air Conditioners, and Washing Machines. You will play a crucial role in managing service technicians, optimizing service operations, and enhancing customer experience. - Team Leadership: You will mentor and manage service technicians to ensure top-quality service. - Service Operations: Your role involves overseeing scheduling, dispatch, inventory, and service quality. - Center Appointments: You will be responsible for appointing and managing new service centers. - Customer Satisfaction: Ensuring the highest level of customer satisfaction will be a key part of your responsibilities. - Bachelor's degree in Electronics, Electrical Engineering, or a related field. - 5-10 years of relevant experience in LED TV, Air Conditioner, and Washing Machine service, with good working experience in CRM Software. - Proven experience in a managerial or leadership role, with excellent team management and interpersonal skills. - Strong technical knowledge of LED TV, Air Conditioners, and Washing Machines. - Excellent problem-solving and decision-making abilities. - Proficiency in computer applications and service management software. - Outstanding communication and customer service skills. - Budget management experience is a plus. The client is a leading electronics and appliances service provider committed to delivering exceptional customer service. With a strong presence in the LED TV, Air Conditioner, and Washing Machine segment, they are looking for an experienced Service Manager to appoint new service centers and lead the service team to ensure the highest level of customer satisfaction. The company provides a range of benefits including cell phone reimbursement, health insurance, leave encashment, and provident fund. The work location is in person with a fixed shift schedule and performance bonuses are available.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Ranchi, Jharkhand
skills
  • Customer Relationship Management
  • Service Operations
  • Leadership
  • People Management
Job Description
As an Assistant Manager / Deputy Manager in Service at KONE, your role involves various responsibilities to ensure customer satisfaction and efficient service operations: Role Overview: - You will be responsible for maintaining customer satisfaction through quality service and proactive on-site communication - Accountable for accurate reporting of work performed and maintaining excellent relationships with customers - Ensuring equipment safety, managing site environment, and identifying site risks - Taking immediate action in case of high-risk identification and managing unplanned service repairs based on equipment needs Key Responsibilities: - Managing customer relationships by providing quality service and effective communication - Ensuring equipment safety, identifying site risks, and taking immediate action in case of high-risk identification - Executing service visits, planning workload effectively, and raising sales leads - Maintaining service tooling, van, instruments, and contributing to product improvement - Regularly updating supervisor, attending training, and providing coaching when required Qualifications Required: - Good communication skills with a customer-centric approach - Ability to work independently and prioritize tasks effectively - Technical knowledge related to elevators and escalators is a plus - Leadership skills and the ability to work collaboratively in a team environment At KONE, you will have the opportunity for career progression within a global organization, engaging total reward elements, comprehensive learning and development programs, and a fun working environment within the Business Services team and KONE Front Line. The company values employee contribution and encourages participation, sharing of information and ideas, and follows ethical business practices. Sustainability is an integral part of the culture, and there is a focus on creating a collaborative working environment where good performance is recognized. If you have a passion for meeting people and making an impact in the elevator and escalator industry, we encourage you to apply and be a part of our innovative and collaborative culture at KONE.,
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posted 2 months ago
experience2 to 6 Yrs
location
Ranchi, Jharkhand
skills
  • Relationship Development
  • Compliance Management
  • Customer Identification
  • Document Validation
  • Case Logging
  • Disbursement Process
  • Sanction Ratio Fulfilment
  • Crossselling
  • Vendor Empanelment
Job Description
Job Description: You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the standard operating procedures (SOP) and adhere to the disbursement process. - Meet the sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist in empanelling new vendors and developing relationships with them under the guidance of your Manager or Supervisor. - Ensure compliance with all Audit and RBI regulations with the help of your Manager or Supervisor.,
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posted 2 months ago
experience4 to 8 Yrs
location
Ranchi, Jharkhand
skills
  • PostgreSQL
  • Google Cloud Platform
  • Nextjs
  • React
  • TypeScript
  • Supabase
  • Vercel
  • CICD
  • AI coding assistants
Job Description
Role Overview: You are being sought after for the position of Senior / Lead Full-Stack Engineer (AI-Accelerated) for a remote full-time contract opportunity with Uplers" client, PT. Your role involves owning the build and shipping of features quickly, integrating third-party services, and ensuring security and compliance. You will be utilizing AI tooling in your everyday development tasks. Key Responsibilities: - Prototype and deliver core features, strengthen existing prototypes using Next.js / React (TypeScript) with PostgreSQL / Supabase. - Refine workflows related to onboarding, risk scoring, case management, and reporting. - Expand and integrate products, including SSO, alert/notification channels, and domain association. - Utilize AI tools like Cursor, Claude, Copilot for code generation, test scaffolding, and documentation. - Design scalable infrastructure on platforms like Vercel or Google Cloud Platform with CI/CD, observability, and cost optimization. - Collaborate with Solution Architect / Product Manager, establish coding standards, lead code reviews, and mentor teammates. Qualifications Required: - Minimum 4 years of professional software development experience, with at least 2 years in a senior or lead role. - Proficiency in Next.js, React, TypeScript, PostgreSQL, Supabase, Vercel or GCP deployment, and AI coding assistants. - Experience in agile, product-led startup environments, strong communication skills in English. - Nice-to-haves include experience in compliance-driven systems, notification pipelines, LLM fine-tuning, and infrastructure-as-code practices.,
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