286 Process Assessment Jobs in Noida

Job Summary: We are hiring experienced professionals to supervise and execute Internal Audit & Risk Compliance activities across multiple outsourcing operations. The role demands a strong background in risk assessments, controls testing, compliance reporting, and stakeholder management. Key Responsibilities: Lead & supervise Risk & Compliance reviews Ensure timely and high-quality execution of audit deliverables Support SOC audits and ensure adherence to audit timelines Review and log assessment outcomes, manage fieldwork documentation Coordinate with Delivery & Transformation teams to mitigate risk Coach, mentor, and evaluate team performance Drive client-facing reports and maintain review governance Analyze operational reports and identify service delivery gaps Support organization-wide process improvements and audit initiatives Collaborate with the Center of Excellence on internal control processes Audit & Controls Responsibilities: Conduct control testing and review: Identify control attributes and define audit sample size Analyze results, evaluate gaps, and recommend improvements Document findings and draft actionable insights Review audit metrics, trends, and compliance adherence Communicate findings clearly through reports and presentations Participate in client visits, awareness sessions, and on-demand reviews Team & Engagement Management: Manage project plans, team allocation, and productivity metrics Engage with stakeholders, service delivery teams, and leadership Ensure minimal attrition and strong team morale Independently resolve non-standard issues and escalate as needed Qualifications & Skills: Education: Bachelors degree in Accounting, Auditing, or equivalent Preferred: CA, CIA, CISA, CPA, or MBA Skills: Internal Audit in F&A or outsourcing domain Strong understanding of audit controls, compliance frameworks Excellent communication, stakeholder management & reporting skills

We are looking for a dedicated and customer-focused Customer Support Executive to join in Noida. The ideal candidate will have prior experience in customer service, strong problem-solving skills, and the ability to handle multiple communication channels efficiently.   Provide prompt and professional responses to customer queries via calls, chats, and emails. Maintain accurate documentation of customer interactions and resolutions. Collaborate with internal teams to resolve issues and enhance the customer experience. Ensure adherence to quality standards and service-level agreements (SLAs). Required Qualifications Experience: Minimum 6 months in customer support, Education: Minimum 12th pass (domestic diploma accepted). Skills: Average communication skills   Work Schedule Rotational shifts between 8 PM 7 AM IST (covering UK, Indian, and US time zones). 5-day work week with rotational weekly offs.  Interview Process Day 1: HR Round + Operations Round Day 2: Versant Assessment  Best Anamika

Job Description: Role Title: Compliance & Customer Audit AnalystShifts Available: EMEA Shift: 1:30 PM 10:00 PM IST Asia Shift: 7:00 AM 4:00 PM ISTExperience: 3 to 8 YearsJob Type: Full-TimeLocation: India (Remote/Hybrid depending on client/project)Department: Global Risk & Compliance | Internal Audit Role Overview: Join the Global Audit Function supporting a 2nd Line Risk & Compliance team focusing on Customer Audits and MDF (Market Development Funds) Audits. You will work across various business process audits with an emphasis on risk assessment, contract compliance, rebates, pricing, credit notes, and supply chain controls. Key Responsibilities:  Customer Audit Execution Conduct end-to-end risk-based business audits following the internal audit lifecycle: planning, fieldwork, reporting, and closure Analyze customer contracts and validate compliance against terms (Contract Compliance) Perform financial reconciliations, analyze rebates, credit notes, and clawbacks Assess inventory movement, supply chain operations, and fulfillment practices Review and document audit observations, develop recommendations, and present findings to stakeholders  MDF Audit (Market Development Funds) Review MDF usage, approvals, documentation, and validate against policy Identify non-compliant claims and work with business stakeholders for resolution  General Audit Responsibilities Risk assessments and scoping based on client priorities Audit planning and stakeholder alignment Execution of fieldwork, data analysis, sampling, and exception handling Drafting detailed audit reports and working papers Coordinate follow-ups for audit closure and track action items  Optional: Americas Audit Exposure Based on candidate interest and availability, annual participation in Americas-focused audits may be considered. Required Skills & Competencies: Strong understanding of internal audit, risk-based audits, and business process reviews Experience in domains like Contract Compliance, Rebates, Credit Notes, Pricing, or Inventory Strong analytical and reporting skills Experience in working with global teams or clients Excellent written and verbal communication Good documentation and audit reporting skills Preferred Qualifications: Bachelors degree in Finance, Accounting, Business, or equivalent CA, CIA, CISA, or other audit/compliance certifications (preferred) Familiarity with tools like SAP, Excel, and Audit Management software

Job Title: Process Excellence Manager Location: Gurugram Working Mode: 6 Days WFO Reports to: Business Head 4W Category Role Overview The Process Excellence Manager will be responsible for designing, standardizing, and optimizing core business processes across driver sourcing, asset lifecycle management, collections, NBFC partnerships, and technology workflows. This role will ensure that operational playbooks are scalable, data-backed, and tightly linked to business outcomes such as driver retention, faster onboarding, lower defaults, and smooth city expansion. Key Responsibilities 1. Process Design & Standardization Map end-to-end processes across business verticals: Driver credit assessment & onboarding Fleet lifecycle management (asset allocation, maintenance, recovery) Collections & payouts NBFC financing & co-lending workflows Support on Aggregator integrations & API-linked operations        2. Develop and implement SOPs, checklists, and overview frameworks for each stage.        3. Ensure SOPs are standardized across cities and ready for replication during rapid ramp-up. 2. Process Improvement & Automation Identify bottlenecks, leakages, and inefficiencies across workflows using data and field audits. Work closely with Product & Tech teams to automate repetitive workflows e.g., lead handling, credit rule engine, payout accounting, asset tracking, and telecaller workflows. Drive Lean / Six Sigma projects to improve TAT, reduce error rates, and increase throughput in sourcing, onboarding, and collections. 3. Data, Metrics & Governance Define process KPIs, such as: Lead-to-onboarding conversion rates Asset utilization & turnaround times Collections efficiency & default rate triggers City-level operational SLA adherence        2. Build real-time dashboards & reporting cadences for leadership to track process performance.        3. Set up audit mechanisms to ensure adherence to regulatory (RBI/NBFC) and internal SOPs. 4. Cross-Functional Stakeholder Management Partner with Driver Sourcing, Fleet Ops, Finance, Product, and NBFC partners to implement process improvements end-to-end. Act as a bridge between ground operations and central strategy, ensuring processes are practical, not just theoretical. Train regional city teams, sourcing managers, and telecallers on new processes & SOPs. 5. Scale-Up Readiness Design process blueprints for new city launches driver sourcing, NBFC readiness, demand mapping, service network tie-ups. Create a city-in-a-box operational template to enable faster rollouts. Anticipate process gaps that emerge at higher volumes (e.g., collections reconciliation, driver churn management) and proactively address them. Key Requirements Bachelors/Masters in Business, Engineering, Operations, or related field. 5-10 years experience in Process Excellence / Business Transformation / Ops Strategy, preferably in mobility, fintech, leasing, or gig workforce platforms. Proven experience in process mapping, SOP design, and workflow automation. Good to have familiarity with Lean / Six Sigma methodologies, Green Belt or higher preferred. Strong analytical & problem-solving skills, with proficiency in Excel, BI tools, or process modeling software. Excellent stakeholder management and communication skills. Ability to work in a fast-scaling, on-ground operations environment. Why This Role Matters This role is critical to scaling efficiently-- ensuring that every rupee of AUM deployed, every vehicle on the road, and every driver onboarded flows through a clean, automated, and measurable process. You will be the backbone that allows the company to expand from pilot to multi-city operations without chaos.

As a Process Trainer specializing in Sales and Soft Skills for a BPO environment, your role will involve onboarding new hires, delivering sales-specific process training, improving soft skills, and enhancing overall agent performance. You will work towards aligning agent performance with business expectations. Key Responsibilities: - Deliver New Hire Training (NHT) focused on BPO-specific sales processes, customer service, and soft skills. - Facilitate sales training including objection handling, persuasion techniques, closing strategies, and KPI management. - Conduct training on essential soft skills such as communication, empathy, rapport building, and professionalism. - Design and update training modules, assessments, SOPs, and support materials based on client and process requirements. - Identify performance gaps through regular feedback, TNI (Training Need Identification), and floor observations. - Conduct refresher trainings, upskilling sessions, and on-the-job coaching for existing employees. - Coordinate with Operations, Quality, and HR to improve training outcomes and support business performance. - Evaluate training effectiveness through post-training assessments, call monitoring, and performance tracking. - Maintain training records, attendance logs, and feedback reports in compliance with internal and client audits. Required Skills & Qualifications: - Minimum 3 to 5 years of experience as a Trainer in a BPO environment (Voice/Sales Process). - Proven experience in conducting sales training and soft skills coaching in a BPO setup. - Strong understanding of BPO KPIs like AHT, CSAT, Conversion Rate, Quality Score, etc. - Excellent verbal and written communication skills. - Skilled in facilitating in-person training sessions. - Ability to adapt to fast-paced and dynamic process environments. - Proficient in MS Office (PowerPoint, Excel, Word) and common BPO tools (e.g., dialers, CRMs). Preferred Qualifications: - Graduate in any stream; additional certifications in Training Delivery, TTT (Train the Trainer), or Sales are a plus. - Exposure to Domestic Voice Process. - Familiarity with LMS platforms and digital learning tools. Key Competencies: - Strong facilitation and presentation skills - Leadership and influence - Empathy and emotional intelligence - Analytical and problem-solving mindset - Organized and detail-oriented - Continuous learning attitude,

You will be responsible for evaluating and processing credit card applications under various programs, ensuring compliance with credit policies and KYC guidelines. This role requires strong analytical skills to assess financials and determine customer creditworthiness. You should have the ability to maintain high audit standards and turnaround times. Additionally, you will coordinate with verification agencies to ensure timely and accurate reporting, playing a key role in maintaining the quality and efficiency of the underwriting process. Key Responsibilities: - Evaluate and process credit card applications under various programs - Ensure compliance with credit policies and KYC guidelines - Assess financials and determine customer creditworthiness - Maintain high audit standards and turnaround times - Coordinate with verification agencies for timely and accurate reporting - Play a key role in maintaining the quality and efficiency of the underwriting process Qualifications Required: - Previous experience as a Credit Underwriter or similar role - Strong analytical skills - Knowledge of credit policies and KYC guidelines - Ability to maintain high audit standards - Excellent communication and coordination skills,

As a part of the IELTSMaterial.com team, your role will involve the following responsibilities: - Basic knowledge of Immigration eligibility check for PR (also check for minimum eligibility check for a profile) and documentation work. - Updates related to the Immigration process related to Australia PR and guide the team accordingly. - Provide excellent customer service and handle the clients during the immigration journey. - Manage immigration-assigned cases and track their progress for successful outcomes. - Work with the process team to resolve complex immigration cases as per the immigration process. - Research and implement new visa programs to meet organizational goals. - Conduct knowledge sessions on immigration policies and compliance for teammates. - Stay updated with news and updates on immigration policy and regulations for compliance in Canada and Australia. - Collaborate with cross-teams and partners to achieve global mobility and immigration goals. - Possess basic knowledge about Australian Skilled Immigration with various skill assessment bodies and the GSM visa process. - Have experience in handling escalation cases and managing the client as per process guidelines. You will be working in Delhi NCR, contributing to the mission of empowering over 1M users monthly to prepare for the IELTS exam and pursue their dreams of studying abroad or immigrating through IELTSMaterial.com Global Immigration Services. IELTSMaterial.com is a part of the CollegeDekho Group, a leading Higher Education Ed Tech company in India that has secured funding from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital, and ADQ.,

As a Product and Process Trainer, you will play a crucial role in designing and delivering effective training programs focused on product knowledge and operational processes. Your responsibilities will include collaborating with various teams to ensure training content aligns with current business practices, assessing training needs, and evaluating the effectiveness of training programs. Key Responsibilities: - Design and deliver impactful training programs on product features, workflows, and standard operating procedures. - Conduct refresher and upskilling training sessions for new and existing employees. - Collaborate with product, operations, and quality teams to align training content with current business practices. - Create and update training materials, manuals, SOPs, and knowledge documents. - Assess training needs through surveys, feedback, and performance metrics. - Monitor and evaluate the effectiveness of training programs and implement necessary improvements. - Maintain detailed records of training schedules, attendance, feedback, and evaluation reports. - Support process standardization across departments through structured training. - Provide on-the-job coaching and post-training support as required. Qualification Required: - Bachelor's degree in any discipline. - Minimum 4 years of experience in product and/or process training roles, preferably in the service, tech, and education sectors. - Excellent communication, facilitation, and presentation skills. - Strong understanding of adult learning principles and training methodologies. - Proficiency in MS Office Suite and training tools like PowerPoint, Google Slides, etc. - Ability to simplify complex concepts for varied audiences. - Strong attention to detail and process orientation. - Comfortable conducting both virtual and in-person training sessions.,

Process Engineer Job Description We are looking to hire a skilled process engineer to oversee the design and implementation of our company processes. As a process engineer, you will be responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents. Ultimately, your job is to maintain the efficiency of production in order to reduce costs. To ensure success as a process engineer you should have extensive experience in process design, excellent technical skills, and high-level analytical skills. A top-class process engineer can analyze a process system and implement simple yet effective changes to boost production. Process Engineer Responsibilities: Meeting with production managers to assess existing processes. Drafting process ideas to reduce costs and improve production rates. Performing risk assessments. Designing and testing process upgrades and new process systems. Ensuring processes comply with safety and quality standards. Performing process simulations and troubleshooting issues. Performing optimization tests. Developing routines and best practices to ensure product quality. Developing standardized operating instructions for the upgrades process. Providing the Product Manager with process documents and standard operating procedures. Monitoring upgrades systems. Process Engineer Requirements: Bachelors degree in engineering. Proven work experience as a process engineer. Experience with process simulations and standard operating procedures. High-level knowledge of process engineering software systems. Experience working with CAD and AutoCAD. Advanced technical skills. Analytical thinker. Familiarity with state health and safety regulations. Ability to project manage.  

Lead and manage the entire EIA process from screening and scoping through to the final Environmental Impact Report (EIR) or Environmental Statement (ES) submission. Coordinate and manage multi-disciplinary teams of technical specialists (e.g., in ecology, air quality, hydrology, noise, socio-economics, and archaeology). Manage project budgets, timelines, and resources to ensure successful and timely delivery of the EIA. Conduct site visits and investigations to collect baseline environmental data. Oversee the collection, analysis, and interpretation of complex environmental data, often using tools like Geographic Information Systems (GIS) and environmental modeling software. Prepare and author high-quality, technically robust EIA reports and Non-Technical Summaries that clearly convey complex information to diverse audiences. Regulatory Compliance & Stakeholder Engagement: Ensure all assessments and project activities comply with relevant environmental laws, regulations, and permitting requirements. Facilitate and manage effective public and stakeholder consultation processes, including meetings and hearings, to address concerns and incorporate feedback. Liaise with government agencies and regulatory bodies to secure necessary approvals and consents. Mitigation & Monitoring: Identify, assess, and predict potential adverse environmental impacts of the proposed project. Develop and propose effective mitigation measures and Environmental Management Plans (EMPs) to minimize negative effects and enhance environmental outcomes. Design and oversee environmental monitoring programs to evaluate the effectiveness of mitigation measures during and after project implementation.  

We are looking for an Epidemiologist to join our team and study outbreaks of infectious diseases. This role will study how infectious diseases spread and collect data to prevent large outbreaks.  Epidemiologist responsibilities include collecting data and running experiments to understand how to contain future outbreaks from occurring.  Ultimately, you will work with a small team of researchers to better understand specific infectious diseases worldwide. Responsibilities Use computer programs to compile, calculate and analyze the data Report findings in meetings and presentations Maintain awareness of current trends, new discoveries and advancements in technology Monitor outbreaks and assist in emergencies Design, implement and advise on health policies to minimize outbreaks and the spread of infections

Looking for Data Quality (DQ) Profile Backend for Gurgaon location please find the job responsibility as below :- Job Profile :Data Quality (DQ) Backend Experience 1 years Working Days :Monday-Friday Shift timing :3:00 pm to 12:00am Key responsibilities and accountabilities:- Creating and Maintaining Global Assignments/Industry Coding of Assignments. Identifying People Duplicates and merging them to ensure that duplicates are eliminated. Auditing of Closed Assignments to ensure that business critical information and documents are available in each closed Assignment record. Researching Company databases/websites and building company structures in Orchestra for all Industrial Verticals from a cleansing/deduplication point of view and also to ensure that the Off-limits are respected. Business & activity coding of people work histories, Assignments and Companies Supporting the global Offices with Data Quality Support to ensure that the quality of data which goes into the system is accurate and validated. Communicating with global organization colleagues via Audio and Video calls, Lync chats and Outlook emails. Working on generating meaningful reports using MS-Excel. Handling multiple ad-hoc project requests to support the core business of Organization Codes Database Activity and Business Sector Coding Tool Internet To research and validate information Paid databases like Hoovers, Capital IQ, LinkedIn, and Factiva. Please Note:-Share your updated CV with me on Hr.Cocentrus@gmail.com Lata -8750624873

We are looking for an experienced Process Engineer to be responsible for the process design, operation and implementation. The successful candidate will be able to improve industrial processes in order to maintain efficiency, reduce cost, improve sustainability and maximize profitability. Responsibilities Develop, configure and optimize industrial processes from inception through to start up and certification Assess processes, take measurements and interpret data Design, run, test and upgrade systems and processes Develop best practices, routines and innovative solutions to improve production rates and quality of output Perform process simulations Manage cost and time constraints Perform risk assessments Provide process documentation and operating instructions  

Job Summary We are looking for an experienced Voice & Accent Trainer who can enhance communication skills, pronunciation, articulation, and customer-interaction quality for our team. The ideal candidate will have a strong command over the English language, excellent presentation skills, and prior experience training candidates in voice modulation, accent neutralization, and communication etiquette. Key Responsibilities Conduct Voice & Accent training sessions for new hires and existing employees. Train candidates in accent neutralization, pronunciation, intonation, fluency, and clarity. Work on improving listening skills, grammar, and telephone etiquette. Identify speech patterns and provide individual feedback and coaching. Develop and update training modules, audio material, and learning resources. Evaluate trainees through voice assessments, mock calls, role plays, and tests. Collaborate with the quality and operations team to improve communication standards. Skills & Competencies Strong command over English language (written & spoken) Clear diction, pronunciation, and neutral accent Excellent presentation & classroom management skills Ability to coach individuals with varying proficiency levels Understanding of BPO/Customer Service communication standards Strong listening and analytical skills Track training effectiveness and maintain detailed training reports. Ensure trainees are industry-ready for domestic or international voice process Qualifications Bachelors degree preferred Minimum 1-3 years of experience as a Voice & Accent Trainer Experience in BPO, contact center, or training domain is a plus Certifications in Voice & Accent, Linguistics, or Communication Work Schedule: Fixed UK shift (1:30 PM 10:30 PM) | Winter shift (2:30 PM 11:30 PM)Location: Janakpuri, New DelhiFacilities: Cab service, complimentary dinner, and attendance bonus

Role Overview: You will be responsible for credit assessment and underwriting, risk management and fraud control, portfolio monitoring and performance, team leadership and coordination, policy and process development, as well as reporting and documentation. Key Responsibilities: - Evaluate loan applications by analyzing financial documents, bank statements, credit bureau reports, and other digital data points. - Implement and monitor credit policies, scorecards, and eligibility criteria. - Identify high-risk profiles and potential fraud indicators using digital tools, customer patterns, and data analytics. - Ensure compliance with internal credit policies, regulatory guidelines, and company risk frameworks. - Monitor portfolio quality, delinquency trends, NPA levels, and collection performance. - Lead and train credit analysts/executives to maintain high accuracy and efficiency in underwriting. - Develop and refine credit policies, approval matrices, documentation requirements, and risk strategies. - Prepare regular MIS reports on approvals, rejections, portfolio movement, and risk metrics. Qualification Required: - Graduate/Postgraduate in Finance, Commerce, Economics, or related field. - 2-7 years of experience in credit underwriting/credit management in digital lending, fintech, NBFC, or BFSI. - Strong analytical and decision-making skills. - Hands-on experience with CIBIL/credit bureau analysis, bank statement analyzers, and digital underwriting tools. - Knowledge of regulatory norms, KYC, PPI, and loan documentation. - Proficiency in Excel and MIS reporting. - Excellent communication and leadership skills.,

As a Process Trainer in the Edtech domain, your primary role will involve managing agent performance to enhance quality and conversion rates. You will work closely with the Training Manager and cross-functional teams to ensure that training materials and processes are updated to equip agents with the necessary skills to achieve sales and performance goals effectively. **Key Responsibilities:** - Design and Deliver Training Programs: Develop engaging training programs tailored for agents using online, in-person, and hybrid formats to enhance performance and technology adoption. - Leverage EdTech Trends: Stay updated with emerging EdTech tools and trends to maximize learning outcomes and productivity. - Content Development: Create user-friendly learning materials like guides, video tutorials, and help documentation for various EdTech platforms. - Training Effectiveness & Feedback: Monitor training effectiveness through participant feedback and assessments for continuous improvement. - Technical Support: Provide real-time troubleshooting support during training sessions for a seamless learning experience. - Client Walkthroughs: Deliver clear training scripts and walkthroughs to clients or end-users as needed. - Communication Skills: Demonstrate strong verbal and written communication for clear instruction and collaboration. - Data Handling: Utilize tools like Microsoft Excel to track performance metrics and support data-driven decision-making. **Qualifications Required:** - Bachelor's degree or equivalent - 2-3 years of experience in training or sales training - Prior BPO experience as a Trainer is advantageous - Experience in Edutech is a plus - Knowledge of learning and development trends and best practices - Excellent presentation and communication skills - Proficiency in Microsoft Word, PowerPoint, Excel, and data management - Curiosity to learn new tools and methods - Experience with Learning Management Systems (LMS) is beneficial - Proficiency in multiple regional languages is advantageous The company offers a desirable work environment that prioritizes long-term relationships, culture, and employee well-being. The team comprises experienced entrepreneurs and is supported by renowned investors from India and Silicon Valley, emphasizing freedom, responsibility, and exponential growth. Employee wellness, both physical and mental, is a key focus area. *Location:* Noida *Compensation:* 4 - 6 *Joining Date:* ASAP! *Employment Type:* Contractual,

Job Description: You will be working as a Business Analyst SDLC Assessment in the Financial Domain at Lean IT Inc., a leading technology firm specializing in implementing cutting-edge cloud solutions with a strong focus on Salesforce platforms. Your role will involve evaluating and analyzing business processes, defining business requirements, and ensuring successful implementation of solutions. Your responsibilities will include gathering and documenting business requirements, conducting data analysis, and collaborating with stakeholders to ensure alignment with business objectives. Key Responsibilities: - Partner with Business and Technology teams to assess current SDLC practices, tools, and pain points. - Design and deploy standardized, templatized questionnaires and frameworks to evaluate SDLC maturity across teams. - Conduct structured workshops to identify and analyze value-added activities, non-value-added steps, process bottlenecks, etc. - Identify opportunities for process harmonization, automation, and AI introduction & integration across the SDLC. - Facilitate working sessions to break down silos and align stakeholders on transformation goals. - Document findings, create actionable insights, and present recommendations to senior stakeholders. - Collaborate with the Technology team to translate insights into automation opportunities. - Track progress of transformation initiatives and provide regular updates to leadership. Qualifications Required: - Postgraduate degree in Business Administration, Technology, or a related field (MBA preferred). - 5-8 years of experience in consulting, business analysis, or transformation roles, preferably in technology or SDLC-focused initiatives. - Strong understanding of the end-to-end Software Development Lifecycle (SDLC) - from requirements gathering to deployment and maintenance. - Demonstrated ability to apply structured, framework-based thinking to analyze and improve current-state processes and tools. - Experience in stakeholder management across cross-functional and cross-organizational teams. - Excellent communication and articulation skills - ability to present findings and recommendations to senior leadership. - Familiarity with tools and platforms commonly used across the SDLC (e.g., Jira, Confluence, Git, Jenkins, ServiceNow). - Exposure to Agile, DevOps, and CI/CD practices. Additional Company Details (if available): Lean IT Inc. is committed to setting industry standards and guiding businesses in optimal utilization of Salesforce. The company specializes in Data Visualization, Big Data Implementation, Data Migration, and Data Modernization, transforming data into actionable insights and modernizing infrastructures. The team of skilled and certified professionals brings a wealth of experience to every project, continually upskilling to adhere to best practices in the ever-evolving tech landscape. Lean IT Inc. also proudly embraces corporate social responsibility as a member of Pledge 1%, contributing to global philanthropy.,

As a Product and Process Trainer, you will be responsible for designing and delivering effective training programs on product features, workflows, and standard operating procedures. Your role will involve conducting refresher and upskilling training for new and existing employees. You will collaborate with product, operations, and quality teams to ensure training content is aligned with current business practices. Additionally, you will create and update training materials, manuals, SOPs, and knowledge documents. It will be your responsibility to assess training needs through surveys, feedback, and performance metrics. You will monitor and evaluate the effectiveness of training programs and make necessary improvements. Maintaining detailed records of training schedules, attendance, feedback, and evaluation reports will also be part of your duties. Supporting process standardization across departments through structured training and conducting on-the-job coaching and post-training support as needed are crucial aspects of the role. Qualifications and Skills required for this role: - Graduate (BE/B.Tech or BCA) with a minimum of 3 years of experience in product and/or process training roles, preferably in the service, tech, and education sectors. - Excellent communication, facilitation, and presentation skills. - Strong understanding of adult learning principles and training methodologies. - Proficiency in MS Office Suite and training tools like PowerPoint, Google Slides, etc. - Ability to simplify complex concepts for varied audiences. - Strong attention to detail and process orientation. - Comfortable conducting both virtual and in-person training sessions.,

Role Overview: You will be responsible for preparing and amending notes and financial models with correct information gathered from various sources. Your focus will be on structuring detailed transaction assessments for credit notes, interacting with collections and sales teams to track delinquencies, meeting with customers to understand industry trends, and conducting pre-approval and rating processes for clients. Additionally, you will be involved in training sessions for sales teams, controlling post-disbursement documents, managing portfolio quality, evaluating risks, performing financial analysis, and developing market intelligence. Key Responsibilities: - Prepare/amend notes and financial models with accurate information - Structure detailed transaction assessments for credit notes - Interact with collections and sales teams to track delinquencies - Meet with customers to understand industry trends - Conduct pre-approval and rating processes for clients - Provide training sessions for sales teams - Control post-disbursement documents - Manage portfolio quality - Evaluate transaction, business, financial, and industry risks - Identify and mitigate relevant risks - Perform detailed financial analysis - Develop market intelligence - Identify automation opportunities and new product development - Ensure quality of credit underwriting - Raise early warning signals for stress accounts - Resolve audit queries within prescribed timelines - Stay updated on CE/CV market practices - Actively participate in customer visits - Generate regular market intelligence reports Qualification Required: - Minimum Degree: MBA/PGDBA/PGPM/CA or Equivalent (Note: Any additional details of the company were not provided in the job description.) Role Overview: You will be responsible for preparing and amending notes and financial models with correct information gathered from various sources. Your focus will be on structuring detailed transaction assessments for credit notes, interacting with collections and sales teams to track delinquencies, meeting with customers to understand industry trends, and conducting pre-approval and rating processes for clients. Additionally, you will be involved in training sessions for sales teams, controlling post-disbursement documents, managing portfolio quality, evaluating risks, performing financial analysis, and developing market intelligence. Key Responsibilities: - Prepare/amend notes and financial models with accurate information - Structure detailed transaction assessments for credit notes - Interact with collections and sales teams to track delinquencies - Meet with customers to understand industry trends - Conduct pre-approval and rating processes for clients - Provide training sessions for sales teams - Control post-disbursement documents - Manage portfolio quality - Evaluate transaction, business, financial, and industry risks - Identify and mitigate relevant risks - Perform detailed financial analysis - Develop market intelligence - Identify automation opportunities and new product development - Ensure quality of credit underwriting - Raise early warning signals for stress accounts - Resolve audit queries within prescribed timelines - Stay updated on CE/CV market practices - Actively participate in customer visits - Generate regular market intelligence reports Qualification Required: - Minimum Degree: MBA/PGDBA/PGPM/CA or Equivalent (Note: Any additional details of the company were not provided in the job description.)

As a Quality Assurance Lead at Legero Lighting, a leading LED lighting and electronics manufacturing company based in NOIDA, you will play a crucial role in enhancing and leading the quality systems across various departments. Your expertise in LED lighting and electronics manufacturing will be instrumental in ensuring high-quality output, continuous process improvements, and effective vendor quality management. Key Responsibilities: - Implementing and controlling Standard Operating Procedures (SOPs) across production, assembly, and quality control operations. - Developing training programs and conducting audits to ensure compliance and process discipline. - Conducting regular audits of workflows in internal and outsourced lines to identify gaps and lead process improvement initiatives. - Analyzing quality trends, driving product reliability improvements, and collaborating with R&D and engineering teams for design and process Failure Modes and Effects Analysis (FMEAs). - Evaluating, onboarding, and auditing vendors for quality, reliability, and compliance. - Implementing incoming quality control plans and driving supplier improvement programs. - Maintaining audit logs, inspection reports, and SOP repositories to ensure compliance with ISO 9001, RoHS, and customer-specific standards. Qualifications Required: - 7-10 years of experience in Quality roles within electronics or LED lighting manufacturing. - Experience in Surface Mount Technology (SMT), Mechanical Inspection (MI), mechanical workshops, and Final Goods (FG) assembly Quality Assurance/Quality Control (QA/QC) processes. - Proven ability in leading SOP creation, audits, Corrective and Preventive Actions (CAPA), and process optimization. - Strong knowledge of Failure Modes and Effects Analysis (FMEA), Root Cause Analysis (RCA), 8D, and quality management tools. - Experience in vendor audits and outsourced manufacturing quality control. - Certifications like Six Sigma, ISO 9001 Lead Auditor are a plus. - Engineering degree in Mechanical, Electrical, or Electronics preferred. Join Legero Lighting to be part of a growing and innovative LED lighting company where you can influence real product and process improvements. You will have the opportunity to work with global suppliers and quality systems while taking ownership of the entire quality ecosystem from the shop floor to suppliers. As a Quality Assurance Lead at Legero Lighting, a leading LED lighting and electronics manufacturing company based in NOIDA, you will play a crucial role in enhancing and leading the quality systems across various departments. Your expertise in LED lighting and electronics manufacturing will be instrumental in ensuring high-quality output, continuous process improvements, and effective vendor quality management. Key Responsibilities: - Implementing and controlling Standard Operating Procedures (SOPs) across production, assembly, and quality control operations. - Developing training programs and conducting audits to ensure compliance and process discipline. - Conducting regular audits of workflows in internal and outsourced lines to identify gaps and lead process improvement initiatives. - Analyzing quality trends, driving product reliability improvements, and collaborating with R&D and engineering teams for design and process Failure Modes and Effects Analysis (FMEAs). - Evaluating, onboarding, and auditing vendors for quality, reliability, and compliance. - Implementing incoming quality control plans and driving supplier improvement programs. - Maintaining audit logs, inspection reports, and SOP repositories to ensure compliance with ISO 9001, RoHS, and customer-specific standards. Qualifications Required: - 7-10 years of experience in Quality roles within electronics or LED lighting manufacturing. - Experience in Surface Mount Technology (SMT), Mechanical Inspection (MI), mechanical workshops, and Final Goods (FG) assembly Quality Assurance/Quality Control (QA/QC) processes. - Proven ability in leading SOP creation, audits, Corrective and Preventive Actions (CAPA), and process optimization. - Strong knowledge of Failure Modes and Effects Analysis (FMEA), Root Cause Analysis (RCA), 8D, and quality management tools. - Experience in vendor audits and outsourced manufacturing quality control. - Certifications like Six Sigma, ISO 9001 Lead Auditor are a plus. - Engineering degree in Mechanical, Electrical, or Electronics preferred. Join Legero Lighting to be part of a growing and innovative LED lighting company where you can influence real product and process improvements. You will have the opportunity to work with global suppliers and quality systems while taking ownership of the entire quality ecosystem from the shop floor to suppliers.