67,917 Problem Manager Jobs in Greater Noida

Job Description Executive Manager Company: BACL  Summary The Executive Manager (L4) oversees daily operations, leads a team, ensures service quality, and supports company goals. This role helps improve workflows, solve problems, and maintain strong communication with clients and internal teams. Key Responsibilities Manage day-to-day operations and meet performance targets. Lead and support team members; handle schedules and workload. Handle client issues and work with other departments to provide good service. Identify problems and help improve processes and efficiency. Prepare basic reports and share updates with management. Qualifications Bachelors degree. 2+ years of experience in operations or related work. Team-lead or management experience. Good communication, organization, and problem-solving skills. Skills Team leadership Operations management Customer service Attention to detail Ability to work under pressure

Job Description Deputy Manager (Sustainability & Environment) Job Code: ITC/DM-A/20251107/24674 Position: Deputy Manager Sustainability & Environment Experience Required: 25 years Location: Bangalore Education: Bachelors Degree Salary Range: 6,00,000 12,00,000 Skills Keywords: Java, SQL, REST APIs, Recycling & Reuse, Sustainability, LCA (Life Cycle Assessment), Circular Economy, Material Circularity About the Role The Deputy Manager Sustainability & Environment will support the development, implementation, and monitoring of sustainability initiatives across the organization. The role combines environmental sustainability expertise with data-driven analysis and basic software/technical capabilities to drive circular economy initiatives, assess material impacts, and build digital tools or dashboards for tracking sustainability metrics. Key Responsibilities Drive sustainability programs focused on recycling, reuse, material circularity, and environmental efficiency. Conduct Life Cycle Assessments (LCA) and environmental impact analyses. Support implementation of circular economy strategies and sustainability frameworks across products and processes. Work with cross-functional teams to capture, analyze, and interpret environmental data. Develop or support internal tools using Java, SQL, and REST APIs to automate sustainability reporting. Prepare sustainability dashboards, documentation, and compliance reports. Monitor regulatory trends, global sustainability standards, and environmental guidelines. Collaborate with internal stakeholders to ensure adherence to sustainability goals and policies. Identify opportunities for waste reduction, resource optimization, and eco-efficient design. Stay updated with advancements in sustainability technologies, materials, and methodologies. Required Skills & Competencies Knowledge of Sustainability principles, Circular Economy, Recycling & Reuse practices. Experience with LCA tools, environmental assessments, or ESG initiatives. Ability to analyze datasets using SQL and build/maintain simple tools or APIs. Basic development knowledge in Java and REST APIs for sustainability data systems (preferred). Strong analytical, documentation, and project coordination skills. Ability to work cross-functionally and communicate technical concepts clearly. Problem-solving mindset with a passion for environmental improvement. Ideal Candidate Profile A sustainability professional with exposure to environmental metrics, LCA, and circular economy practices. Tech-comfortable, capable of leveraging software tools for data automation and reporting. Passionate about environmental impact reduction and sustainability innovation. Detail-oriented, collaborative, and proactive in driving sustainability initiatives.

Job Description Manager: Sales International Operations Job Code: ITC/M-SIO/20251108/19148 Location: Mumbai Designation: Manager Sales (International Operations) Experience Required: 2-6 Years Qualification: MBA Vacancy: 1 Salary Range: 12,00,000-17,00,000 per annum Position Type: Full-time Role Overview The Manager Sales International Operations will be responsible for driving sales growth, expanding market presence, and strengthening dealer networks across international markets. The role includes developing and executing sales strategies, analyzing market trends, optimizing credit and logistics processes, and ensuring superior customer experience. The manager will work cross-functionally with internal teams and external partners to achieve annual revenue and profitability targets. Key Responsibilities 1. Sales Strategy & Market Development Identify, develop, and implement sales strategies to achieve volume targets and expand market share. Conduct market research and forecast industry trends to support strategic business planning. Lead product launch strategies and market entry initiatives across international regions. 2. Revenue & Profitability Management Drive profitable and sustainable business growth by optimizing credit management, reducing logistics costs, and improving supply chain efficiency. Monitor business performance across geographies and support teams in meeting year-on-year bottom-line goals. Identify new business opportunities and revenue-generation avenues. 3. Dealer & Channel Management Develop and manage dealer networks, ensuring healthy dealer performance and incremental business growth. Ensure dealer profitability, compliance, and quality of operations. Build strong relationships with dealers, distributors, and strategic partners. 4. Customer Experience & Relationship Building Develop customer-centric strategies to enhance satisfaction and retention. Ensure adherence to customer experience metrics and improvement benchmarks. Implement best practices to elevate brand perception in international markets. 5. Team Collaboration & Performance Review Coordinate with cross-functional teams including marketing, logistics, finance, and product teams. Evaluate team performance and mentor team members to achieve sales targets. Drive strategic interventions to address performance gaps and support operational excellence. Key Skills Required Sales Strategy & Planning International Market Exposure Credit & Logistics Management Dealer & Channel Management Customer Experience Enhancement Marketing & Product Launch Execution Strong Communication & Negotiation Skills Analytical & Problem-Solving Ability Compensation CTC Range: 12,00,000 17,00,000 per annum

Job Title: Deputy Manager Supply Chain Management (SCM) Job Code: ITC/DM-S/20251107/24253 Location: Gurgaon Experience: 2-6 Years Education: B.E CTC Range: 8,00,000- 12,00,000 Status: Open About the Role We are looking for a detail-oriented and execution-focused Deputy Manager Supply Chain Management (SCM) to manage end-to-end supply chain processes, including material planning, part procurement, and supplier coordination. The ideal candidate will ensure timely material availability as per the daily production plan while driving efficiency, accuracy, and seamless communication across teams and suppliers. Key Responsibilities Oversee the complete supply chain cycle, from material planning to part procurement. Ensure material availability in line with the daily/weekly production plan. Identify and address material shortages proactively to avoid production delays. Work closely with suppliers to monitor supply status, lead times, and delivery schedules. Utilize SAP for procurement, planning, and inventory transactions. Prepare and manage reports using MS Office tools (Excel, PowerPoint, Word). Coordinate with internal teams (production, quality, logistics) for smooth operations. Support logistics planning and ensure timely movement of parts and materials. Demonstrate strong problem-solving, execution focus, and ability to handle time-sensitive issues. Travel may be required based on operational and supplier-related needs. Required Skills & Competencies Supply Chain Management Material Planning & Procurement SAP Proficiency MS Office (Excel, PPT, Word) Strong Communication & Interpersonal Skills Presentation & Reporting Skills Achievement Orientation & Execution Focus Supplier Coordination & Networking Problem-Solving & Planning Skills

Job Description Manager: Product Planning Job Code: ITC/M-PP/20251108/22639 Location: Mumbai Designation: Manager Product Planning Experience Required: 4-7 Years Qualification: B.E + MBA (Marketing preferred) Vacancy: 1 Salary Range: 18,00,000-22,00,000 per annum Position Type: Full-time Role Overview The Manager Product Planning will lead category insights, identify opportunity areas, and conceptualize new products aligned with business strategy. The role requires strong analytical skills to interpret industry data, understand customer requirements, plan product refresh cycles, and create segment-specific product roadmaps. The manager will work cross-functionally across engineering, marketing, sales, and finance to drive end-to-end product planning, ensuring successful launches and lifecycle management. Key Responsibilities 1. Category & Market Analysis Analyze market trends, competitor benchmarking, customer needs, and industry data to identify new product opportunities. Conduct feasibility studies and create structured problem definitions to guide product planning decisions. 2. Product Conceptualization & Roadmap Creation Develop product concepts based on customer insights, business needs, and technological trends. Prepare segment-wise product roadmaps for new development and timely product refreshes. Translate customer and market requirements into cost-effective, compliant product specifications. 3. Product Life Cycle Management Develop and manage product lifecycle plans from ideation to launch and beyond. Monitor product performance and recommend improvement actions across the lifecycle. Ensure alignment of product strategies with long-term business goals. 4. Cross-Functional Collaboration Work with engineering, design, finance, manufacturing, sourcing, and marketing teams to ensure seamless execution. Prepare detailed business cases, including market sizing, revenue potential, cost analysis, and profitability. Support marketing teams in go-to-market strategy development, product positioning, and launch planning. 5. Compliance & Regulatory Alignment Ensure product plans adhere to all regulatory norms applicable to domestic and international markets. Coordinate with compliance teams to track regulatory changes affecting product portfolios. Technical & Functional Skills Needed Product Planning Data Analysis & Market Analytics Understanding of Customer Requirements Product Lifecycle Management Cross-Functional Collaboration Exposure to International Markets Strong Knowledge of Market Trends MBA in Marketing (preferred) Compensation CTC Range: 18,00,000 22,00,000 per annum

Territory Manager Customer Care (Tractor) Job Code: ITC/TMCC-T/20251120/16687 Position: Territory Manager Customer Care Experience: 3-12 years CTC: 700,000 1,050,000 annually Location: Jhansi Industry: Automobiles & Components / Tractor & Farm Equipment Position Type: Full-time Status: Open About the Role We are seeking a dedicated and technically proficient Territory Manager Customer Care to oversee tractor customer service operations across dealerships, authorized service points, and direct farmer interactions. The role is critical in ensuring high Customer Satisfaction Index (CSI), timely service delivery, warranty management, and overall customer retention. The ideal candidate will have hands-on experience in tractor customer care, strong technical knowledge, and the ability to lead teams to achieve service excellence. Key Responsibilities Customer Care & Service Management Manage dealers, authorized service points, and farmers from product installation through post-warranty support. Ensure quality installation of tractors and timely service adhering to organizational standards. Resolve customer grievances across channels including workshops, toll-free numbers, social media, and legal cases. Handle product complaint resolution and provide structured feedback to Plant Headquarters through field technical reports. Ensure retention of customers during and after warranty. Conduct field service activities to maintain top industry CSI ratings. Warranty & Audit Management Manage warranty control, audits, and dispute resolution. Reduce vehicle downtime and improve service quality across the territory. Oversee dealership profitability and sustainability. Ensure achievement of service business targets including spares, lubricants, and accessories. Team & Dealer Capability Building Build capabilities of dealer manpower in technical skills, systems, and processes. Conduct service quality audits and gather actionable feedback. Drive field trials, retro-fitment initiatives, and continuous improvement programs. Implement systems to propagate best practices at dealership and organizational levels. Qualifications B.E. in Mechanical, Automobile, or related engineering discipline. 3-12 years of experience in tractor customer care, after-sales service, or field service management. Strong technical skills and understanding of tractor products and service systems. Proven ability to manage teams, drive dealer performance, and maintain high CSI. Excellent problem-solving, communication, and customer handling skills. Why Join Us Lead customer care and service excellence for a reputed tractor brand. Opportunity to directly impact customer satisfaction and retention. Work with a dynamic team to drive dealership efficiency and technical capability. Exposure to strategic initiatives including warranty management, audits, and retro-fitment programs. How to Apply Interested candidates should share their updated resume with Job Code: ITC/TMCC-T/20251120/16687 mentioned in the subject line.

Job Title: Tax Manager Department: FinanceLocation: DRCAge Limit: Up to 45 YearsQualification: Graduate / Post Graduate / CA / CMA / CFAExperience Required: 10 - 15 Years (Minimum 5 years in a leadership role)Industry: Open to Any Industry (Manufacturing/Retail preferred)Salary Range: $1500 $2000 per monthReporting To: Head of Finance / CFO Job Summary The Tax Manager will oversee and manage all direct and indirect tax functions for the organization in compliance with the laws of the Democratic Republic of Congo (DRC). The role requires strong expertise in tax planning, tax audits, statutory compliance, and financial leadership, especially within a manufacturing or retail setup. The ideal candidate will ensure effective tax strategies, minimize tax liabilities, and maintain adherence to all regulatory requirements while leading a team of finance professionals. Key Roles & Responsibilities1. Tax Planning & Strategy Develop and implement tax-efficient strategies aligned with business operations. Identify tax-saving opportunities and ensure long-term tax optimization. Advise management on tax implications for business decisions and new projects. 2. Tax Compliance & Filing Manage timely filing of all tax returns in accordance with DRC tax laws. Ensure compliance with VAT, corporate tax, withholding tax, customs regulations, and other statutory obligations. Maintain accurate tax records and documentation for audits. 3. Tax Audits & Regulatory Management Liaise with tax authorities for assessments, audits, and inquiries. Prepare necessary documentation and respond to notices, queries, and inspections. Lead internal tax reviews to ensure zero non-compliance. 4. Financial Reporting & Analysis Provide tax inputs for monthly, quarterly, and annual financial statements. Review tax provisions, deferred tax calculations, and tax reconciliations. Support budgeting and forecasting processes with tax-related insights. 5. Leadership & Team Management Lead and mentor the tax and finance team. Build strong cross-functional collaboration with finance, operations, procurement, and legal teams. Ensure continuous skill development of team members in tax regulations. 6. Process Improvement & Risk Management Strengthen internal tax controls to mitigate compliance risks. Update senior management on changes in tax laws and their business impact. Improve systems, processes, and tax documentation standards. Required Skills & Competencies Strong knowledge of local and international taxation. Hands-on experience in tax compliance in a manufacturing/retail environment. Excellent understanding of VAT, corporate tax, customs, and payroll taxation. Strong analytical, leadership, and problem-solving skills. Proficiency in financial reporting, ERP systems, and MS Office. High integrity, attention to detail, and ability to work in fast-paced environments. Excellent communication and stakeholder management. Benefits Provided by Company Visa Assistance Round-trip Air Tickets Accommodation Daily Meals Medical Insurance Security & Safety Salon Services Wi-Fi & Basic Amenities

Job Description: Deputy Manager / Senior Engineer Closures Design Position Summary The Deputy Manager / Senior Engineer Closures Design is responsible for the design and development of automotive closure systems, including doors, hoods, tailgates, and related components. The role requires strong expertise in Body in White (BIW), sheet metal design, and the use of advanced design and development tools. The candidate will lead a team to conceptualize, engineer, and deliver high-quality closure systems that meet performance, weight, cost, and manufacturability requirements. Key Responsibilities 1. Closures Design & Development Lead the design and development of automotive closures such as doors, hoods, tailgates, and associated BIW components. Create concepts, 3D models, and detailed design solutions that meet functional, safety, and regulatory requirements. Ensure designs are optimized for performance, weight reduction, cost, and manufacturability. 2. BIW & Sheet Metal Engineering Apply strong knowledge of BIW and sheet metal design principles in developing robust closure systems. Collaborate with CAE, Manufacturing, Tooling, and Quality teams to validate design feasibility. Conduct tolerance studies, gap & flush analysis, and ensure compliance with GD&T standards. 3. Design & Development Tools Utilize key product development tools including APQP, DFMEA, DFA, DFM, DFS, GD&T, and other engineering methodologies. Ensure closure designs adhere to process guidelines and meet project milestones. 4. Problem Solving & Root Cause Analysis Conduct analytical investigations to identify root causes of design or performance issues. Propose effective design solutions and corrective actions independently. Support debugging activities during prototype builds and testing phases. 5. Project & Team Leadership Lead and guide a team of engineers in conceptualizing and developing closure designs. Review team deliverables, ensure technical quality, and provide mentorship. Coordinate cross-functional activities and ensure timely completion of design tasks. 6. Documentation & Data Management Prepare design documentation, engineering change requests, and review reports. Manage CAD data releases and ensure accuracy in PLM systems. Support product reviews, gate meetings, and technical presentations.

Job Description Operations Manager (Sales)Location: Bangalore HSR LayoutSalary: Based on last drawn Language Requirement:* Fluency in English is mandatory.* Should be proficient in Tamil, Telugu, and Kannada.* Knowledge of Hindi will be an added advantage. Role Overview:We are seeking a highly experienced Operations Manager Sales with a proven background in managing hardcore sales teams and driving business performance. The ideal candidate should possess strong leadership, process management, and team-handling skills to deliver consistent results.  Key Responsibilities: * Lead, monitor, and optimize daily sales operations.* Drive team performance and ensure achievement of business targets.* Mentor, coach, and motivate sales teams for high productivity.* Design and implement sales strategies to improve performance and conversion.* Handle escalations, ensure service excellence, and maintain client satisfaction.* Coordinate with internal teams for smooth operational flow. Requirements: * Minimum 5-6 years of experience managing hardcore sales operations.* Strong track record in achieving sales goals and managing large teams.* Excellent communication, leadership, and analytical skills.* Customer-focused approach with problem-solving ability.* Should have handled a team where any money exchange on call was involved like any insurance(health, motor etc) or any product selling on call

Manager Warranty & Technical Support Job Code: ITC/MW-TS/20251120/20086 Position: Manager Warranty & Technical Support Experience: 4-8 years CTC: 1,400,000 annually Location: Mumbai Industry: Agriculture & Forestry / Farm Equipment Position Type: Full-time Status: Open About the Role We are seeking an experienced and technically strong Manager Warranty & Technical Support to lead warranty operations and technical support for overseas channel partners. This role is critical to ensuring timely resolution of product concerns, driving warranty cost improvements, and enabling smooth after-sales operations across global markets. The ideal candidate will possess deep product diagnostics expertise, strong analytical skills, and hands-on experience managing the end-to-end warranty cycle. This role requires close collaboration with Manufacturing, Product Development, Quality, Logistics, Finance, and country teams to ensure seamless workflows and actionable insights. Key Responsibilities Technical Support & Issue Resolution Provide technical support to overseas channel partners for their product and system-related queries. Ensure on-time resolution of emerging product concerns and receipt issues by coordinating with cross-functional teams. Diagnose complex product issues, including Tier IV engines, FMCU, Digisense, eGovernors, and related technologies. Warranty Operations & Cost Management Identify top contributing warranty concerns based on incidence, warranty cost, and labor cost. Drive action plans by presenting insights in leadership review forums. Manage warranty recovery, warranty cost calculations, and monitor failure trends with timely MIS releases. Handle warranty kitty monitoring and participate in budget and audit-related activities with Finance. Ensure adherence to organizational policies across channel partners. Product Improvement & New Product Support Execute effective retro campaigns across markets. Participate in New Product CDTs, ensuring first-time-right product launches by providing service and warranty inputs. Review advance intimations, provide SDNs, and ensure timely release of Technical Service Bulletins. Collaborate with Product Development and QA teams to improve product performance and reduce warranty exposure. Systems, Processes & Collaboration Utilize IT systems including SAP, DMS, Teamcenter, Share Portal for warranty and technical operations. Work closely with internal and external teams to ensure effective coordination and support. Prepare and present analytical reports and insights to leadership and cross-functional stakeholders. Qualifications B.E. degree in Mechanical, Automobile, Electronics, or relevant engineering field. 48 years of experience in warranty management, technical support, or after-sales function, preferably with exposure to overseas markets. Strong analytical, diagnostic, and problem-solving skills. Hands-on experience with SAP, DMS, Teamcenter, and similar IT tools. Excellent communication and team-handling capabilities. Deep understanding of end-to-end warranty cycle and after-sales operations. Experience in handling dealers and customers is essential. Why Join Us High-impact role with exposure to global markets and cross-functional leadership. Opportunity to influence product quality, customer satisfaction, and warranty cost performance. Fast-paced, collaborative environment with room for innovation and strategic contributions. How to Apply Interested candidates are invited to send their updated resume with Job Code: ITC/MW-TS/20251120/20086 mentioned in the subject line.

Company: Birla Paints Location: Open to All Cities Experience Required: 4-10 Years Education: B.A. or equivalent Compensation: 8,00,000 10,00,000 per annum Job ID: ITC/ECM-FS/20251111/21665 About the Role Birla Paints is looking for an experienced and dynamic Experience Center Manager to lead our Flagship Store and deliver an immersive customer experience aligned with the innovation and ethos of Sparkle. The ideal candidate will manage a team of Experience Specialists, oversee store operations, and ensure unmatched service excellence. This leadership role requires strong customer experience skills, team management capabilities, and a proven background in luxury or premium retail environments. Key Responsibilities Lead and mentor a team of Experience Specialists to deliver exceptional customer service. Ensure the store reflects the brands premium experience and visual standards. Oversee end-to-end store operations, including scheduling, staffing, and team performance. Monitor and manage key performance indicators (KPIs). Collaborate with cross-functional teams to support strategic initiatives. Execute in-store promotions, events, and experience-driven activities. Handle escalations, resolve issues efficiently, and maintain high customer satisfaction. Maintain an organized, customer-centric, and high-performing flagship environment.

Job Description: Territory Service Manager Position Overview We are looking for an experienced Territory Service Manager to oversee service delivery, enhance customer retention, manage dealer networks, and support product performance improvement. The ideal candidate will ensure seamless service processes, drive customer satisfaction, and support continuous improvement across service operations. Key Responsibilities Lead service operations to ensure efficient and timely resolution of customer issues. Drive customer retention by delivering superior service experiences and proactive support. Implement and monitor process changes to enhance service efficiency and quality. Support product establishment by coordinating service readiness, documentation, and field support. Conduct performance monitoring of service KPIs and dealer performance metrics. Perform warranty audits, ensure compliance, and reduce warranty-related costs. Provide technical troubleshooting support to address escalated customer or dealer issues. Manage and support the dealer network, ensuring proper training, performance, and service adherence. Oversee customer support operations, ensuring quick turnaround and case resolution. Collaborate with cross-functional teams (Product, Quality, Sales) to feed customer insights into improvement initiatives. Required Skills & Qualifications Strong experience in service operations, customer support, and dealer management. Proven ability in technical troubleshooting and resolving field issues. Knowledge of warranty processes, audits, and service documentation. Strong communication, problem-solving, and customer-handling skills. Ability to drive process improvements and monitor performance metrics. Customer-centric mindset with a strong focus on retention and satisfaction. B. Tech is required.

Job Description Sr. Territory Manager Retail Sales Job Code: ITC/-TM-RS/20251107/23367 Location: Chennai Department: Powerol Division Designation: Sr. Territory Manager Retail Sales Experience Required: 7-12 Years Qualification: B.Tech Position Type: Full-time Vacancy: 1 Salary Range: 10,50,000 15,00,000 per annum Role Overview The Sr. Territory Manager Retail Sales will be responsible for leading and managing HKVA genset sales projects from initiation to completion. The role demands strong technical expertise, project management capability, and a deep understanding of customer requirements. The candidate will drive business development initiatives, manage consultants, and ensure execution excellence through strategic planning and cross-functional coordination. Key Responsibilities 1. Sales & Business Development Lead and manage High KVA genset sales and retail sales operations in the assigned territory. Identify new business opportunities, build a strong sales pipeline, and convert leads into successful orders. Conduct customer meetings, presentations, and negotiations to drive sales closure. Develop and maintain strong relationships with customers, channel partners, and consultants. 2. Project & Technical Management Understand customer requirements and translate them into actionable project plans. Provide technical solutions based on client needs and site conditions. Oversee HKVA project lifecyclefrom inquiry, design support, and proposal creation to delivery and execution. Collaborate with engineering, operations, and service teams to ensure timely and quality project delivery. 3. Market & Competitor Analysis Conduct regular market research to track industry trends, pricing, and competitor activities. Provide insights to senior management for strategic decision-making and product positioning. 4. Team Leadership & Coordination Lead and mentor a team responsible for sales and technical support. Allocate tasks, monitor performance, and ensure adherence to targets and KPIs. Foster strong teamwork and coordinate cross-functionally to ensure seamless project execution. 5. Reporting & Documentation Prepare periodic sales reports, project updates, and market intelligence summaries for senior leadership. Track project performance against timelines, budgets, and customer commitments. Key Skills Required Genset Sales HKVA Project Handling Customer Requirement Analysis Technical Solutioning Consultant Handling Business Development Leadership & Team Management Analytical & Problem-Solving Skills Strong Communication & Interpersonal Skills Compensation CTC Range: 10,50,000-15,00,000 per annum

Job Description: Territory Service Manager Position Overview We are seeking a highly capable Territory Service Manager to oversee end-to-end service delivery, strengthen customer retention, manage dealer operations, and support product performance. The ideal candidate will drive service excellence through effective KPI monitoring, process improvements, and strong technical support capabilities. Key Responsibilities Lead and manage service operations to ensure seamless service delivery and timely issue resolution. Drive customer retention by improving service touchpoints, response quality, and proactive engagement. Implement and manage process changes to enhance service efficiency and customer satisfaction. Support product establishment by coordinating service readiness, training, and field support requirements. Perform KPI monitoring to track service performance, dealer effectiveness, and operational efficiency. Conduct warranty audits, ensure compliance, and identify improvement areas to reduce warranty costs. Provide technical support for escalated issues, guiding dealers and internal teams on troubleshooting. Oversee dealer management by ensuring adherence to service standards, capability building, and performance evaluation. Lead customer support operations, ensuring timely responses, accurate information, and strong case resolution. Collaborate with product, quality, and sales teams to relay customer insights for continuous improvement. Required Skills & Qualifications Strong background in service operations, customer support, and dealer management. Experience in customer retention strategies and service process optimization. Hands-on knowledge of technical troubleshooting, warranty processes, and service documentation. Ability to analyze and monitor KPIs to drive service excellence. Excellent communication, stakeholder management, and problem-solving skills. Customer-centric mindset with a commitment to service quality. Bachelors in Engineering is required.

Job Description: Territory Service Manager Overview We are looking for a proactive and customer-focused Territory Service Manager to manage service activities, enhance customer satisfaction, and drive performance across dealer networks. The ideal candidate will have strong technical understanding, experience in dealer management, and the ability to monitor KPIs and lead service improvement initiatives. Key Responsibilities Service Operations Management Oversee day-to-day service operations to ensure timely resolution of customer concerns. Coordinate with internal teams and dealers to maintain service quality and process adherence. Conduct regular service reviews to identify gaps and implement corrective actions. Customer Retention & Support Drive customer retention initiatives by ensuring superior post-sales support. Handle escalations and ensure high customer satisfaction through effective communication and problem-solving. Monitor customer feedback and implement improvements based on insights. KPI Monitoring & Reporting Track key performance indicators such as service response time, resolution time, and customer satisfaction scores. Prepare performance dashboards and share insights with leadership for decision-making. Product Campaigns & Service Programs Plan and execute product campaigns, service camps, and promotional activities across the dealer network. Ensure campaign effectiveness by coordinating with marketing and service teams. Warranty & Quality Audits Conduct warranty audits and ensure compliance with company policies. Review failure cases and coordinate with technical teams for root cause analysis. Dealer Management Manage and support dealers to ensure consistent service delivery and adherence to guidelines. Provide training and technical support to dealer service staff to improve competency levels. Technical Skills & Troubleshooting Utilize strong technical skills to support troubleshooting, diagnosis, and guidance for service teams. Assist in evaluating recurring issues and support product improvement initiatives. Skills & Qualifications Strong understanding of service operations and customer service processes. Experience in dealer management and customer retention activities. Good analytical skills with experience in KPI monitoring and reporting. Knowledge of warranty processes, audits, and service quality standards. Excellent communication, coordination, and problem-solving skills. Technical aptitude and ability to support troubleshooting activities. B. Tech is required.

 Required Qualifications & Experience: * Bachelor's degree in Food Technology, Food Science, Engineering, Business, or arelated field. MBA or a Masters degree is a strong advantage.* 3-5 years of progressive experience in Product Management, Brand Management,or NPD/R&D within the Food, Beverage, or FMCG industry.* Mandatory: Proven experience in a role requiring rigorous Vendor Management,Quality Control (QC), or Supply Chain oversight. Deep familiarity with food safetystandards (HACCP, GMP) is essential.* Strong analytical and problem-solving skills; excellent cross-functionalcommunication; demonstrated ability to manage complex projects andbudgets.Compensation & Location (General Indian Market Guide)* Experience Level: Mid-Level Product Manager  

Job Description Territory Manager - Retail Sales Role Overview The Territory Manager Retail Sales is responsible for leading and managing H KVA power project requirements from initiation to successful completion. The role involves understanding customer needs, translating them into project specifications, developing actionable plans, and ensuring seamless coordination across cross-functional teams. The candidate will support technical evaluations, drive customer engagement, conduct market research, and ensure projects are delivered on time, within budget, and as per the required technical standards. This role also includes preparing progress reports and proactively addressing project challenges to support business growth. Key Responsibilities Project Leadership & Execution Lead end-to-end execution of H KVA power projects, from requirement gathering to commissioning. Understand and analyze customer requirements and convert them into detailed project plans and deliverables. Define project scope, timelines, milestones, and resource plans in alignment with business objectives. Monitor project progress, identify risks, and ensure timely mitigation to meet customer expectations. Customer Engagement & Technical Support Act as the primary point of contact for customers throughout the project lifecycle. Provide technical support, product clarifications, and solutions to customers and internal teams. Conduct technical presentations, site assessments, and product demonstrations to support decision-making. Build and maintain strong customer relationships to drive retention and repeat business. Cross-Functional Collaboration Collaborate with engineering, service, supply chain, commercial, and sales teams to ensure alignment on project requirements. Coordinate with external stakeholders including channel partners, contractors, and vendors for project execution. Support the sales team in technical discussions, bid preparations, and solutions offering. Market Research & Business Strategy Conduct market research to understand industry trends, competitor offerings, and customer expectations. Provide insights and recommendations to senior management for improving product positioning and sales strategies. Develop and implement strategies for technical handling, customer engagement, and territory expansion. Identify new business opportunities within the assigned territory and support sales growth initiatives. Performance Monitoring & Reporting Track project KPIs including timeline adherence, budget utilization, customer satisfaction, and technical performance. Prepare regular reports and dashboards for senior leadership detailing project status, risks, and key challenges. Ensure all documentation, approvals, and compliance requirements are met throughout the project lifecycle. Review project outcomes to identify areas for improvement and implement learnings in future projects. Required Skills & Competencies   Strong understanding of H KVA diesel generator sets, power systems, and related electrical equipment. Experience in technical evaluation, project planning, and onsite execution of power projects. Proficiency in reading and interpreting technical specifications and electrical drawings. Knowledge of commercial considerations, supply chain processes, and project costing. Excellent communication, customer handling, and stakeholder management abilities. Strong analytical and problem-solving skills with a detail-oriented approach. Ability to lead multiple projects simultaneously and manage deadlines effectively. Self-driven, collaborative mindset with a focus on delivering high-quality outcomes. B.Tech required.

Deputy Manager Maintenance Job Code: ITC/DMM/20251120/12630 Position: Deputy Manager (Maintenance) Experience: 7-10 years CTC: 2,200,000 annually Location: Ambala Industry: Agriculture & Forestry / Manufacturing Position Type: Full-time Status: Open About the Role We are seeking an experienced Deputy Manager Maintenance to oversee and optimize machine and utility maintenance operations at our Ambala facility. The ideal candidate will bring strong technical expertise, leadership capabilities, and hands-on experience in maintenance within the automotive, manufacturing, farm equipment, or tractor industry. Key Responsibilities Ensure effective machine maintenance to minimize downtime and enhance equipment performance. Conduct and supervise utility maintenance activities. Troubleshoot mechanical and electrical issues across production machinery and utilities. Collaborate with cross-functional teams to resolve recurring issues and improve maintenance processes. Implement best practices, preventive maintenance schedules, and continuous improvement initiatives. Guide and support the maintenance team while demonstrating strong leadership aligned with company values. Coordinate with other departments to ensure smooth operations. Travel as required. Qualifications Diploma or B.Tech in Mechanical or Electrical Engineering. 7-10 years of experience, preferably up to L7M level. Strong background in machine and utility maintenance in a manufacturing environment. Experience in automotive, farm equipment, or tractor industries is highly preferred. Strong problem-solving, communication, and leadership skills. Why Join Us Opportunity to work in a leading manufacturing setup. Growth-oriented and collaborative work culture. Key role contributing to maintenance excellence and operational efficiency. How to Apply Interested candidates are encouraged to apply with their updated resume and mention Job Code: ITC/DMM/20251120/12630 in the subject line.

Urgent Hiring for Manager / Sr. Manager Independent Financial (Jaipur, Pune, Mumbai)  Profile: Manager / Sr. Manager Independent FinancialLocation- Jaipur, Pune, MumbaiExperience- 2 yearsCtc- upto 7 Lpa (Depends on interview)Working Days- 6 days Reporting To: National Head  Key Highlights:   3 decades of experience in Capital Markets   SEBI registered Category I Merchant Banker Association s Membership of NSE, BSE, BSE WDM, MCX, NCDEX, MCX-SX, CDSL Access to Majority International Exchanges   Pan India Presence (Headquartered in Ahmedabad and Branch Offices in 8 Cities) Team of 250+ professionals (CA, CFA, CS, Financial Experts) and senior management with 20+ years of experience   Associated with All Major Institutional Investors including Mutual Funds, Banks, Insurance Companies, NBFCs and Others   Serving 750+ Major Corporates, Family Offices and 1000+ Retirement Funds C Pension Funds Across the Nation  Key Responsibilities:   Strategic Planning and Leadership:   Develop and execute the sales strategy to drive business growth through the Independent Financial Advisor (IFA) channel. Identify and capitalize on new business opportunities to expand the IFA network. Provide strategic insights and recommendations to senior management for scaling the business.   Relationship Management:   Build and nurture strong relationships with IFAs to ensure high engagement and retention. Address concerns and provide solutions to IFAs to ensure satisfaction and long-term collaboration. Conduct regular meetings, training, and workshops to keep IFAs updated about products and services.   Sales and Business Development:   B2B sales by onboarding and activating high-performing IFAs. Collaborate with the product and marketing teams to design value propositions tailored for the IFA segment. Analyze market trends, competition, and client feedback to identify gaps and opportunities.   Compliance and Reporting:   Ensure adherence to regulatory guidelines and organizational policies in all sales activities. Prepare and present periodic sales reports, forecasts, and performance analyses to the management. Collaborate with compliance teams to ensure IFAs follow all necessary regulations and processes. Qualifications and Skills Required: Bachelors/Masters degree in Business Administration, Finance, or a related field. Minimum 2 years of experience in B2B sales, in wealth management industry. Proven track record of managing and growing the IFA network. Strong understanding of financial products, including mutual funds, insurance, and portfolio management services. Excellent communication, negotiation, and relationship-building skills. Proficiency in using CRM tools, MS Office, and data analytics software. Strategic thinker with strong leadership and team management capabilities. Key Competencies: Goal-oriented and results-driven approach. Ability to manage multiple priorities and thrive in a fast-paced environment. Strong problem-solving and decision-making skills. Adaptability and willingness to embrace change. || Interested candidates can share there CV on Mail or What's app for Shortlisting ||  Thanks & regards. Manshi Agnihotri (HR) Mob-+91-9266128961Manshi@orbitouch-hr.com

Job Description Deputy Manager  Role Overview The Deputy Manager  will be responsible for driving channel sales, project closures, and managing channel partner operations within the assigned region. The role demands a strong understanding of solar rooftop systems, EPC sales processes, and techno-commercial expertise. The candidate will work closely with channel partners, customers, and internal teams to ensure seamless project execution from lead generation to commissioning. The position requires hands-on experience in site surveys, solar system design, and client engagement, along with the ability to travel as per business requirements. Key Responsibilities Sales & Business Development Drive EPC and rooftop solar sales through channel partners in the assigned territory. Identify and onboard new channel partners to expand market reach. Manage end-to-end sales cycles including lead generation, qualification, proposals, negotiations, and final closure. Achieve monthly and quarterly sales targets as per business plans. Channel Partner Management Build, manage, and strengthen relationships with existing channel partners to enhance sales effectiveness. Provide techno-commercial guidance to partners for accurate sizing, pricing, and proposal preparation. Conduct regular reviews with channel partners to track pipeline, conversions, and project progress. Support partners with required marketing collateral, trainings, and technical support. Technical Evaluation & Project Support Conduct site surveys, feasibility assessments, and shading analysis for rooftop solar projects. Prepare or review preliminary system designs including module layout, string sizing, inverter selection, and BoM finalization. Coordinate with engineering and project teams for detailed design and technical validation. Support customers and channel partners during installation, commissioning, and project handover phases. Customer Engagement Engage directly with key customers for requirement understanding, technical clarifications, and proposal presentations. Provide timely follow-ups and ensure high customer satisfaction throughout the project lifecycle. Address customer concerns, resolve technical issues, and ensure smooth project execution. Market Intelligence & Reporting Track competitor activities, pricing trends, and market developments in the rooftop solar domain. Share insights with regional leadership to support strategic decisions and territory planning. Prepare and submit periodic MIS reports covering sales performance, project status, and partner updates. Travel Requirements Willingness to travel across the region as required for partner visits, site surveys, customer meetings, and project reviews. Required Skills & Competencies   Strong understanding of rooftop solar components (PV modules, inverters, mounting structures, cables, etc.). Hands-on experience in site surveys, load analysis, and solar system design. Knowledge of EPC processes, technical drawings, and basic electrical engineering principles. Good command over techno-commercial aspects including pricing, sizing, and proposal preparation. Strong communication and presentation skills. Ability to build long-term partner and customer relationships. Good negotiation, problem-solving, and decision-making abilities. Self-motivated and able to work independently with minimal supervision. B.E required.