972 Retrospectives Jobs in Greater Noida

Job Description Job Title: Lead - Business Analyst US Healthcare (RCM AR & Workflow Tools) Location: Bangalore, Chennai or Hyderabad Experience: 8 to 12 years  Job Summary: We are looking for a highly analytical and result-oriented Lead Business Analyst with deep expertise in US Healthcare Revenue Cycle Management (RCM) especially Accounts Receivable (AR). The ideal candidate will play a pivotal role in driving requirement analysis, workflow optimization, sprint planning, and stakeholder engagement. Experience with workflow tools and agile ceremonies is essential. Key Responsibilities: Analyze and document end-to-end AR workflows and identify improvement opportunities Gather, validate, and translate business requirements into clear, actionable user stories and functional specs Facilitate and participate in sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives Collaborate closely with Operations team to align business goals with delivery timelines Drive and coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking Create reports, dashboards, and KPIs to support product process usage monitoring Build strong relationships with internal/external stakeholders and communicate insights and recommendations clearly Ensure compliance with HIPAA and all relevant data protection standards Required Skills & Experience: 48 years of hands-on experience in US healthcare RCM, with strong focus on AR (denials, appeals, cash posting, and collections) Proven track record with workflow automation tools Strong Agile experience, including sprint planning, backlog management, and delivery tracking Experience coordinating with PMG and supporting UAT lifecycle Exceptional communication and stakeholder management skills Highly analytical, outcome-focused, and capable of translating business challenges into solutions Preferred Qualifications: Knowledge of healthcare EDI formats (835/837), clearinghouses, or EHR systems like Epic/Cerner  

Key Responsibilities Review provider documentation to assign accurate ICD-10-CM diagnosis codes. Identify all relevant HCC conditions and ensure proper MEAT/TAMPER documentation compliance. Query providers when documentation is incomplete or unclear. Conduct retrospective and prospective chart reviews. Perform coding validations for risk adjustment submissions. Stay current on CMS, ACA, and HHS HCC model updates. Work with providers to improve documentation quality. Meet productivity and accuracy standards. Maintain confidentiality and follow HIPAA regulations.

As an experienced Chief Scrum Master at Danfoss, your role involves leading the Agile transformation across global PLM IT teams. You will coach teams, drive Agile maturity, and foster collaboration in a product-centric environment. Your contribution is key to improving delivery flow, removing systemic blockers, and enabling value-driven outcomes. Supporting a global Agile community from the innovative Oragadam campus, you will play a crucial role in shaping a high-performing, learning-focused, and flow-optimized organization. **Key Responsibilities:** - Lead Agile practices across multiple cross-functional PLM product teams in a global setup. - Facilitate key Agile ceremonies such as Planning, Scrum of Scrums, Inspect & Adapt, and retrospectives. - Coach and mentor Scrum Masters, Product Owners, and Product Managers to ensure Agile maturity. - Foster collaboration and alignment across teams working on PLM capabilities and integrations. - Identify and remove systemic impediments to improve delivery flow and team performance. - Support teams in value-driven delivery, backlog management, and outcome-focused execution. - Drive continuous improvement through Agile KPIs, flow metrics, and feedback loops. - Champion a culture of learning, innovation, and Agile excellence across the organization. - Act as a transformation leader in evolving Danfoss global PLM IT delivery model. **Qualifications Required:** - Bachelors or Masters degree in IT, Engineering, Business, or a related field. - 7+ years of Agile experience, including 3+ years as Chief Scrum Master, Agile Coach, or equivalent. - Certified Scrum Master (CSM, PSM) with advanced Agile certifications (SAFe SPC, RTE, ICP-ACC) preferred. - Deep knowledge of Agile frameworks like Scrum, Kanban, SAFe, or LeSS. - Proven experience in Agile transformations within large, complex, global organizations. - Strong facilitation skills across all organizational levels, from teams to executives. - Excellent communication, coaching, and stakeholder management capabilities. - Ability to influence without authority and drive cultural change. - Focused on delivering business value, optimizing flow, and achieving measurable outcomes.,

As a Scrum Master, you will play a crucial role in leading agile project delivery by guiding teams in Scrum practices, removing impediments, and ensuring efficient collaboration. Your passion for servant leadership, continuous improvement, and enabling teams to deliver high-quality software products will be key to your success. - Conduct and facilitate all Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Retrospectives, Sprint Reviews/Demos, etc. - Remove impediments or guide the team to resolve obstacles by coordinating with the right stakeholders - Work closely with the Product Owner for backlog refinement, prioritization, and continuous feature delivery - Implement, maintain, and optimize Scrum processes using tools like Microsoft TFS, JIRA, or other agile project management tools - Monitor daily team activities, task progress, and project timelines through project management tools - Act as a servant leader and Scrum coach for both technical and non-technical team members throughout the project lifecycle - Continuously analyze team performance and improve Scrum efficiency - Provide hands-on support when necessary to address lower-level issues - Communicate effectively with internal and external stakeholders, including clients - Handle conflict resolution, negotiations, and influence decision-making to drive outcomes - Prepare high-level documentation such as SRS, SDD, and other project artifacts as needed - Strong understanding of Agile/Scrum methodologies - Excellent communication, negotiation, and interpersonal skills - Ability to mentor and motivate cross-functional teams - Good analytical, problem-solving, and decision-making capabilities - Proficiency in TFS, JIRA, or similar project management tools - Strong attention to detail with the ability to dive deep into issues when required - Self-driven, proactive, and able to take initiative - Strong client interfacing and stakeholder management experience Preferred: - Scrum Master certification (CSM/PSM or equivalent) - Experience preparing technical documentation,

As an experienced Agile Coach/Agile Project Manager with 8-10 years of experience, you will be responsible for driving Agile transformation, facilitating delivery, and coaching teams to adopt Agile values and practices. Your strong background in Scrum, Kanban, and scaled Agile frameworks will be crucial in guiding multiple teams and stakeholders through Agile ways of working, including Scrum, Kanban, SAFe, or LeSS. Your key responsibilities will include: - Acting as a servant leader and coach for Agile teams, ensuring effective adoption of Agile principles and practices. - Guiding multiple teams and stakeholders through Agile ways of working, including Scrum, Kanban, SAFe, or LeSS. - Facilitating workshops, sprint planning, reviews, retrospectives, and program increment (PI) planning sessions. - Partnering with leadership to define and implement Agile transformation strategies, including metrics for success. - Removing impediments, resolving conflicts, and ensuring smooth cross-functional collaboration. - Driving continuous improvement initiatives and embedding a culture of learning and innovation. - Mentoring Scrum Masters, Product Owners, and team members to build strong Agile leadership across the organization. - Tracking and reporting progress using Agile metrics (velocity, burn-down, lead time, NPS, etc.) to stakeholders. Qualifications required for this role: - 8-10 years of experience in IT project management, with at least 5+ years in Agile coaching or Agile PM roles. - Strong expertise in Scrum, Kanban, Agile scaling frameworks (SAFe, LeSS, or equivalent). - Hands-on experience in managing Agile projects/programs with distributed or cross-functional teams. - Proven ability to engage with senior stakeholders, manage expectations, and influence change. - Excellent facilitation, mentoring, and coaching skills. - Strong knowledge of Jira, Confluence, Rally, or other Agile lifecycle management tools. - Excellent communication, problem-solving, and leadership skills. Additionally, you should possess the following secondary skills: - Agile certifications: SAFe Program Consultant (SPC), Certified Scrum Master (CSM), ICP-ACC, PMI-ACP, or equivalent. - Experience in Agile transformation at scale in complex enterprise environments. - Exposure to hybrid delivery models integrating Agile with Waterfall for large-scale programs. - Knowledge of DevOps, CI/CD, and modern engineering practices. Please note that the primary location for this role is Trivandrum/Kochi, and the close date for applications is 10-10-2025.,

As a Technical Delivery Lead (Scrum Master), your role involves leading and managing the end-to-end software delivery process. You will be responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards. Your expertise in MERN Full stack and Azure will be crucial in providing guidance and support to development teams. Here are the key responsibilities associated with this role: - Deliver as per the scope provided by the delivery leads/onsite managers - Actively staff the team, anticipate capacity needs, and collaborate with cross-functional teams - Serve as a single point of contact for customers regarding milestones and scrum tasks - Propose relevant solutions and improvements for customer engagement - Participate in discussions and scrum meetings to understand your scope of work and deliver as per team commitments - Proactively seek assistance when needed - Manage team members, monitor their quality of work, and ensure project deadlines are met - Guide and upskill team members, assign KRAs, and evaluate job performance Qualifications required for this role include: - Mandatory technical background with experience in MERN Stack, NextJS, NodeJS, ExpressJS, and PostGreSQL - Basic understanding of functional testing, API testing, Performance testing, and Automation testing - Familiarity with Data Engineer, GenAI, security, IDM, azure, and ARR architecture - Knowledge of PRD, Design documentation, technical documentation, SQA Activities Additionally, as a Technical Delivery Lead, you will need to: - Lead by example by actively participating in coding and design when necessary - Mentor junior developers and guide them on best practices - Ensure adherence to coding standards, performance optimization, and deployment processes - Take ownership of projects, manage delivery timelines, risks, and scope with the support of senior leadership - Translate client requirements into actionable tasks for the development team - Communicate effectively with technical and non-technical stakeholders to provide project updates and insights - Manage project workflows using Scrum and facilitate sprint planning, reviews, and retrospectives This is a full-time, permanent position based in HSR Layout, Bangalore, with a hybrid work model. You will be working from home on Mondays and Tuesdays and from the office on Wednesdays to Fridays, with work timings from 11:00 AM to 08:00 PM. The budget for this role is between 25 to 28 LPA.,

As a part of M&G Global Services Private Limited, your role will involve the following key responsibilities: - Execute functional and regression testing across life and pension platforms and downstream systems. - Analyze business requirements and translate them into detailed test scenarios and cases. - Perform deep technical analysis and debugging of issues across integrated systems. - Collaborate with agile teams to ensure early validation and shift-left testing practices. - Ensure traceability of requirements to test cases and defects. - Use AI/ML tools for test optimization, defect clustering, and predictive analytics. - Support test data preparation and environment readiness for both cloud and on-premise deployments. - Maintain test documentation and contribute to knowledge repositories. - Participate in sprint planning, retrospectives, and agile ceremonies. You will be accountable for: - Delivery of functional testing outcomes within sprint timelines. - Identification and resolution of defects with minimal leakage post-release. - Enablement of agile teams through proactive test support and collaboration. - Continuous improvement of test coverage and test effectiveness. - Compliance with internal quality standards and regulatory requirements. At M&G Global Services, we aim to be the best loved and most successful savings and investments company in the world. Join us to be a part of our diversified service offerings and exciting career growth opportunities.,

As a Credit Transformation Functional Specialist at Capco, you will play a key role in delivering functional capabilities for Credit Transformation products and initiatives, with a primary focus on the credit assessment process. Your responsibilities will include: - Serving as a Subject Matter Expert (SME) on the RWA calculator, utilized for RWA and EL calculation - Understanding regulatory and business requirements to effectively manage changes in the calculator - Drafting and refining user stories, along with detailed acceptance criteria - Consulting with Chief/Cluster/Product Owners and SMEs to prioritize and shape the product backlog, utilizing Agile best practices for prioritization based on business value - Demonstrating excellent documentation skills to convey complex information objectively and concisely - Participating in and facilitating scrum ceremonies such as backlog refinement, sprint planning, review, and retrospective sessions - Supporting build and test activities - Assisting in implementation/rollout, including UAT, user trainings, UVT, and post go-live support - Proactively supporting Agile practices and fostering a culture of continuous service improvement - Driving continuous improvements on processes and user experience using a data-driven, structured approach Joining Capco means being part of a global technology and management consulting firm recognized for its deep transformation execution and delivery. With a presence in 32 cities worldwide and a commitment to diversity, inclusivity, and creativity, Capco offers you the opportunity to grow your career without forced hierarchy. Embrace the culture of innovation, delivery excellence, and thought leadership to make a meaningful impact on the energy and financial services industry. Capco, a Wipro company, is proud to have been awarded Consultancy of the Year in the British Bank Awards and recognized as one of the Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With over 100 clients in banking, financial, and energy sectors, Capco values diversity of people and perspectives as a competitive advantage. Be yourself at work and contribute to disruptive work that is shaping the future of financial services.,

As a ServiceNow Specialist, your role will involve driving the design optimization and governance of HR Service Catalogue forms and HR case workflows within the ServiceNow HR Service Delivery platform. You will need to combine functional expertise and analytics to ensure a seamless employee experience and operational excellence across global HR services. Key Responsibilities: - Lead the end-to-end design and enhancement of HR Service Catalogue forms in ServiceNow, ensuring alignment with global HR policies and user experience standards. - Collaborate with HR Subject Matter Experts (SMEs) and platform developers to translate business requirements into scalable and intuitive digital forms. - Maintain governance over form logic, field validations, and dynamic behavior to support accurate case creation and routing. - Test System Integration Testing (SIT) User Acceptance Testing (UAT) and validate features to ensure they meet requirements with precision and quality. - Assist with the delivery of HR cases resulting from record producer, including case templates, assignment rules, SLAs, and escalation paths. - Partner with HR advisory teams to ensure cases are correctly categorized and resolved within defined timelines. - Support regression testing during platform upgrades to maintain seamless functionality. - Monitor case volumes and trends to identify opportunities for automation and continuous improvement. - Support with resolving Business As Usual (BAU) HR tickets related to ServiceNow case management. In addition to the above responsibilities, you will be involved in: Agile Methodology: - Experience with Scrum and Kanban frameworks to manage and deliver projects efficiently. - Understanding of sprints, sprint reviews, and retrospectives to ensure continuous improvement. - Strong emphasis on teamwork, collaboration, and effective communication within cross-functional teams. - Expertise in writing clear and concise user stories with acceptance criteria. - Ability to prioritize and manage the product backlog and Jira demand effectively. - Conducting regular refinement sessions to ensure user stories are well defined and ready for development. - Skills in forecasting demand and planning resources accordingly. - Managing your own work and time and acting with autonomy to meet capacity and demand. - Tracking and analyzing performance metrics to optimize demand. - Proficiency in using Jira for tracking progress and managing tasks. Business Analysis: - Proficiency in eliciting, documenting, and validating business requirements from stakeholders. - Ability to create and analyze process maps to identify areas for improvement. - Experience in managing relationships with stakeholders to ensure their needs are met. Stakeholder Engagement: - Function as a key liaison between HR Services, IT, and platform governance teams. - Facilitate workshops and take part in sprint planning sessions to prioritize backlog items and align on delivery timelines. - Represent HR Services in cross-functional forums related to digital transformation and employee experience.,

As a Senior MERN Stack Developer (Full Stack), you will be responsible for developing scalable web applications end-to-end using the MERN stack. Your key responsibilities will include: - Designing, developing, and maintaining full-stack web applications using MongoDB, Express.js, React.js, and Node.js - Building responsive and high-performance user interfaces with React.js - Developing secure and efficient REST APIs and backend services with Node.js & Express - Architecting and optimizing MongoDB database schemas and queries for performance - Implementing and maintaining CI/CD pipelines for automated deployments - Deploying, monitoring, and managing applications on cloud platforms (AWS, Azure, or GCP) - Participating in Agile ceremonies and contributing to sprint planning, story grooming, and retrospectives - Leading code reviews and enforcing best coding practices and clean architecture - Troubleshooting, debugging, and resolving application issues efficiently - Working closely with cross-functional teams including QA, DevOps, and Product Management **Must-Have Skills:** **Frontend:** - Strong expertise in React.js, Redux, React Hooks, JavaScript (ES6+), HTML5, CSS3 - Responsive design with Bootstrap or Tailwind CSS **Backend:** - In-depth knowledge of Node.js, Express.js - Experience building REST APIs with authentication & authorization (JWT, OAuth) **Database:** - Hands-on experience with MongoDB including schema design, indexing, and aggregation **DevOps & CI/CD:** - Practical knowledge of CI/CD tools like GitHub Actions, Jenkins, or GitLab CI - Version control with Git and branching strategies - Experience with Docker and container-based development **Cloud Platforms:** - Must have deployed and maintained applications on AWS, Azure, or Google Cloud Platform **Methodologies:** - Strong experience working in Agile/Scrum environments - Familiarity with Jira or similar task/project tracking tools In addition to the technical skills, you should have: - Bachelors degree in Computer Science, Information Technology, or related field - Minimum 3-5 years of professional experience in a corporate environment using MERN stack - Strong problem-solving skills and the ability to work independently - Excellent communication and collaboration abilities If you are interested in this opportunity, please drop your resume to the below mentioned What's App Number: 8778274067.,

As a senior Java developer at Velodata Global PVT. LTD., you will work in an Agile scrum team for customer projects. Your responsibilities will include designing, analyzing, developing, and deploying new features for the product. You will take on the lead engineer role by managing tasks in a sprint, reviewing team members" code, and ensuring the first-time quality of code. Additionally, you will actively participate in various Agile ceremonies such as sprint planning, story grooming, daily scrums, Retrospective meetings, and Sprint reviews. It will be crucial for you to connect with stakeholders to understand requirements and produce technical specifications based on business needs. Key Responsibilities: - Write clean, well-designed code following technology best practices. - Follow modern agile-based development processes, including automated unit testing. - Take complete ownership of tasks and user stories committed by yourself/team. - Troubleshoot, test, and maintain the core product software and databases to ensure optimization and functionality. - Contribute to all phases of the development lifecycle. - Follow industry trends and tools, pilot them, and ensure the team can scale up technically to absorb best practices over time. - Be ready to take the initiative to suggest and implement best practices in respective technology areas. Qualifications Required: - Expertise in developing Java Framework with RDBMS or NoSQL database backend. - Strong skills in Java, Rest, Springboot, and Microservices. - Proven expertise in Java 21, Spring boot MVC, Spring data, Hibernate, PostgresSQL. - Good working exposure with REST API and strong knowledge in object-oriented concepts & design patterns. - Understanding of Angular concepts like Interceptors, Pipes, Directives, Decorators, and exposure to web and JavaScript technologies. - Experience in writing Unit test cases using Jasmine/Karma or Jest is a plus. - Demonstrated willingness to learn and develop with new/unfamiliar technologies. - Good understanding and working knowledge of project tracking tools like JIRA, Azure DevOps, and project collaboration tools like Confluence, etc. - Excellent communication skills to convey ideas with clarity, depth, and details. - Understanding of Continuous Integration and Continuous Delivery best practices and experience in setting up CI/CD processes using tools like Jenkins, GitHub, plugins, etc. This job opportunity at Velodata Global PVT. LTD. offers a challenging role for a senior Java developer to work on customer projects, contributing to the full development lifecycle while staying updated on industry trends and best practices.,

As a QA Tester - UI at our fast-growing tech company in Ghatkopar, Mumbai, India, you will play a crucial role in ensuring the high quality of our software products. If you are passionate about testing user interfaces, dedicated to delivering exceptional user experiences, and keen on expanding your automation skills, we are excited to have you on board. Key Responsibilities: - Perform manual testing for web and mobile-based applications. - Write, execute, and maintain test cases based on functional and non-functional requirements. - Ensure that the UI of the product meets the specified standards, is user-friendly, and works as expected across different devices and browsers. - Perform UI validation and ensure responsiveness and compatibility across various platforms. - Collaborate with cross-functional teams to identify and resolve issues. - Document and track defects/bugs using project management tools (e.g., Jira). - Ensure thorough testing of all features, identifying edge cases, and testing user interactions for smooth and intuitive experiences. - Basic exposure to automation (such as creating simple automation scripts using tools like Selenium or similar). - Continuously improve the test process and test coverage. - Participate in sprint planning, daily stand-ups, and retrospective meetings. Qualifications: - 2-3 years of experience in Manual Testing, with a focus on UI testing. - Familiarity with UI/UX principles and testing for cross-browser compatibility and responsiveness. - Basic knowledge of automation (experience with Selenium, TestNG, or similar tools is a plus). - Experience with bug tracking and test management tools (e.g., Jira, TestRail, or similar). - Solid understanding of SDLC and STLC processes. - Good problem-solving skills and attention to detail. - Strong communication skills and the ability to collaborate with development teams. - Experience in Agile/Scrum environments is an advantage. Preferred Skills: - Exposure to API testing. - Familiarity with performance testing tools. - Knowledge of version control systems (e.g., Git).,

Role Overview: As a Project Coordinator at UPS, you will play a crucial role in driving cross-functional projects and ensuring seamless collaboration across development, QA, infrastructure, and business teams. Your primary focus will be on project execution, team coordination, and facilitating Agile ceremonies. The ideal candidate for this role will have experience as a Scrum Master or Project Coordinator, with strong communication, organizational, and delivery skills being key to success. Key Responsibilities: - Coordinate cross-functional activities to ensure project milestones are met on time and within scope. - Facilitate Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and demos. - Collaborate with Product Owners, Business Analysts, and Technical Leads to refine requirements and ensure team alignment. - Track and report on project progress, risks, and dependencies using tools like Azure DevOps, JIRA, Confluence, or equivalent. - Identify and resolve roadblocks, escalating issues when necessary to ensure continued progress. - Support project documentation including project plans, timelines, meeting notes, and status reports. - Assist in backlog grooming and user story definition to ensure readiness for development. - Foster a positive and productive team environment by promoting collaboration, accountability, and transparency. Qualification Required: - 2+ years of experience in a Project Coordinator and/or Scrum Master role. - Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence, Azure DevOps). - Strong organizational skills with the ability to manage multiple priorities and projects. - Excellent verbal and written communication skills, with the ability to interface effectively with both technical and non-technical stakeholders. - Detail-oriented and proactive, with a focus on driving results and continuous improvement. - Experience preparing project documentation and facilitating team meetings. Additional Company Details: UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.,

As a Scrum Master and Project Manager at Ameriprise India LLP, you will be responsible for leading multiple agile teams working on data analytics, AI Models, and cloud infrastructure projects. Your main responsibilities will include: - Facilitating Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, backlog grooming, and reviews. - Collaborating with Product Owners, Data Scientists, Engineers, and Business Analysts to define and prioritize product and project backlogs. - Developing and maintaining detailed project plans, timelines, and resource allocations. - Identifying and mitigating project risks to ensure timely delivery of deliverables within scope and budget. - Communicating project status, dependencies, and progress to stakeholders at various levels of the organization. - Fostering a culture of continuous improvement, transparency, and team empowerment. - Creating and managing project plans for enhancements and small initiatives. - Managing requirements gathering, design, and execution of the projects/initiatives. - Fostering partnerships with customers, stakeholders, and sponsors. Required Qualifications: - Bachelor's degree in computer science, Engineering, or related field; or equivalent work experience. - 3+ years of experience as a Project Manager or Scrum Master in a technical environment. - 4 - 10 years overall experience leading and executing small to medium Projects/BAU enhancements in Distributed or Cloud Technologies. - Proven ability to successfully steer projects using both Waterfall and Agile methodology. - Strong understanding of Agile frameworks, including Scrum, Kanban, and SAFe. - Experience managing projects in data analytics, cloud computing (e.g., AWS). - Excellent leadership, communication, and stakeholder management skills. - Proven ability to manage multiple projects and priorities simultaneously. - Proficiency with related software tools including but not limited to JIRA, MS Project, MS Excel, ServiceNow, etc. - Proven ability to lead/manage technology team members. - Expertise in conflict resolution. About Our Company: Ameriprise India LLP has been providing client-based financial solutions for 125 years. Headquartered in Minneapolis, we are a U.S.-based financial planning company with a global presence. Our focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection. Join our inclusive and collaborative culture that rewards contributions and offers opportunities for growth and development. Make a difference in your community and create a meaningful career at Ameriprise India LLP. (Note: The timings, India Business Unit, and Job Family Group information have been omitted as they are not directly related to the job description.),

Role Overview: As an Escalation Manager at Palo Alto Networks, you will play a strategic and high-visibility role in providing the highest level of escalation for customer issues that may impact business relationships and sales opportunities with key customers. You will lead and manage the resolution of critical customer issues by forming and leading interdepartmental, cross-functional, and geographically dispersed virtual teams within Palo Alto Networks. Your role will involve working closely with various functional organizations and business units within the company to ensure timely issue resolution and customer satisfaction. Key Responsibilities: - Drive progress and resolution of customers" critical issues by setting clear intake, scope, priority, exit criteria, and streamlined escalation resolution processes. - Lead cross-functional teams in developing and executing action plans to address critical situations and achieve key objectives. - Communicate critical issue status effectively to executive staff, sales, support, and product teams. - Make informed decisions on elevating urgency, risk management, problem mitigation, and preventive measures to address systemic issues. - Conduct retrospectives and post-mortems to improve processes and drive actions to prevent future problems. - Identify risks using data and AI models and collaborate on proactive programs to reduce customer escalations. Qualifications: - 10+ years of experience in customer-facing sales and service delivery roles. - Previous experience in roles such as Escalations Engineer/Manager, Technical Account Management, or Customer Support Management is desired. - Strong program/project management skills in resolving complex and critical issues. - Familiarity with tools like Salesforce, Asana, Tableau, and JIRA. - Ability to multitask, prioritize, collaborate, influence, and work in a fast-paced environment. - Excellent leadership, communication, and technical skills related to Networking/Security Products. Additional Details: The Escalation Managers are part of the Global Incident and Escalation Management team within Global Customer Support and Service teams at Palo Alto Networks. The role involves driving expedited response, remedy, resolution, and learnings for critical issues. As an Escalation Manager, you will be at the forefront of the company's dedication to cybersecurity and play a central role in solidifying its reputation as a cybersecurity partner. The team focuses on continuous learning, efficiency improvements, and enhancing customer experience. (Note: Omitted the "Additional Information" section as it did not provide relevant details for the job description),

As a Scrum Master at Stryker, you will be responsible for facilitating all Scrum ceremonies such as Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives to ensure effective communication within the team. You will play a crucial role in ensuring the scrum team's effectiveness and collaborate with cross-functional teams including embedded software engineers, electrical engineers, product owners, and other stakeholders to deliver high-quality products. Your key responsibilities include tracking and reporting the team's progress, providing coaching on Agile principles, and planning Scrum implementation within the organization. Additionally, you will seek opportunities for improving team and organizational effectiveness. **Key Responsibilities:** - Facilitate all Scrum ceremonies to ensure effective communication within the team. - Work with cross-functional teams to deliver high-quality products. - Ensure the Scrum team delivers committed work on time and within scope. - Track and report the team's progress to stakeholders regularly. - Provide coaching on Agile principles and Scrum practices. - Plan and advise Scrum implementation within the organization. - Seek opportunities for improving team and organizational effectiveness. **Qualification Required:** - Bachelor's degree in electrical engineering, Computer Science, or a related field. - 9+ years of experience with at least 3 years as a Scrum Master in embedded systems or electrical engineering. - Strong understanding of embedded systems and electrical/software integration. - Experience leading agile teams across multiple geographies and cultures. - Excellent communication and presentation skills. **Additional Company Details:** Stryker is a global leader in medical technologies focused on making healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine to improve patient and healthcare outcomes. Stryker impacts over 150 million patients annually through collaborative efforts with customers worldwide.,

Role Overview: XenonStack is the fastest-growing Data and AI Foundry for Agentic Systems, enabling enterprises to gain real-time and intelligent business insights. They deliver innovation through Agentic Systems for AI Agents, Vision AI Platform, and Inference AI Infrastructure for Agentic Systems. The mission of XenonStack is to accelerate the world's transition to AI + Human Intelligence by building enterprise-grade AI platforms and agentic systems. Key Responsibilities: - Lead daily stand-ups, sprint planning, retrospectives, and reviews. - Ensure Agile ceremonies are efficient, collaborative, and outcome-driven. - Track sprint progress, backlog health, and delivery timelines. - Partner with Product Owners to ensure prioritization aligns with business outcomes. - Drive transparency using Agile dashboards, reports, and metrics (velocity, burndown, throughput). - Coach engineering teams on Agile best practices, estimation, and self-organization. - Help identify and remove impediments that block progress. - Act as a bridge between engineering, product, and business teams. - Communicate delivery risks, dependencies, and progress to leadership. - Contribute to scaling Agile across squads and programs. - Help evolve processes for distributed, cross-functional, and AI-focused teams. Qualifications Required: Must-Have: - 3-5 years of experience in Agile project management, delivery, or Scrum Master roles. - Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe). - Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps, or equivalent). - Excellent communication, facilitation, and conflict-resolution skills. - Proven ability to manage multiple squads and cross-team dependencies. Good-to-Have: - Scrum Master certification (CSM, PSM, or equivalent). - Experience in cloud-native, AI/ML, or SaaS product environments. - Familiarity with DevOps practices, CI/CD, and Agile at scale. - Exposure to BFSI, GRC, or other enterprise-grade compliance-driven environments. Company Details: XenonStack fosters a culture of cultivation built on bold, human-centric leadership principles, where deep work, simplicity, and adoption define everything they do. Their values include Agency, Taste, Ownership, Mastery, Impatience, and Customer Obsession. They are obsessed with Adoption and Simplicity in their product philosophy, aiming to accelerate the world's transition to AI + Human Intelligence by delivering enterprise AI systems with agility, reliability, and excellence.,

You will be responsible for the following tasks as part of the role: - Execution of WL Protocol at each site - Reviewing the outcomes of protocol-based studies as outlined in the FDA commitment - Conducting protocol-based retrospective reviews of investigations (deviations, OOS and OOAL) of product batches within shelf life - Conducting protocol-based retrospective reviews of investigations related to market complaints - Developing a protocol for Material system assessment and suitability of vendors and implementing enhanced processes at all sites - Reviewing high-risk Investigation reports before batch disposition - Categorizing defects in the Visual Inspection program as critical, major, and minor - Implementing SOP on QRM for Injectable product Defect across all Amneal sites - Developing a protocol for assessment for QU authority and resources and implementing enhanced processes across all sites - Creating a protocol for assessment of laboratory practices, procedures, methods, equipment, documentation, and analyst competencies - Reviewing Microbiological excursions (Media fill, EM excursion, BET test, MLT failures) - Developing a protocol for assessment of documentation systems used throughout manufacturing and laboratory operations to determine where documentation practices are insufficient - Owning process compliance, standardization, capability, training/competency, and continuous improvement - Ensuring audit/inspection readiness - Establishing and monitoring global KPIs (e.g., investigation cycle time, overdue investigations, repeat events, CAPA effectiveness) and providing metrics and insights for Quality Management Review (QMR) - Implementing a roadmap and tools to ensure consistency in root cause analysis (5-Why, Ishikawa, FMEA, DMAIC, etc.) - Identifying and implementing process simplification, digitization, and automation opportunities - Promoting knowledge sharing across sites through Communities of Practice - Acting as the single point of accountability for the investigation process globally Please note that Amneal is an equal opportunity employer that values diversity and inclusion. They do not discriminate based on caste, religion, gender, disability, or any other legally protected status.,

As a Senior QA Automation Engineer at Morningstar, your role will involve designing and implementing cutting-edge automation frameworks to ensure the quality of financial applications and contribute to product excellence. You will be a key team member responsible for owning automation strategies, collaborating with cross-functional teams, and mentoring junior QA engineers. Your contributions will be critical in maintaining and improving automation frameworks, integrating them into CI/CD pipelines, and driving quality assurance efforts in an Agile environment. Key Responsibilities: - Develop and maintain robust UI automation frameworks using JavaScript, TypeScript with tools like Nightwatch, CypressIO, WebdriverIO, and Playwright. - Build automation frameworks from scratch, ensuring scalability and maintainability. - Perform API testing (manual and automation) using .NET frameworks such as NUnit, MSTest, and xUnit. - Leverage JavaScript/TypeScript libraries like JQuery / Angular to enhance testing capabilities. - Collaborate with product managers, developers, and other QA team members to design test strategies and automation plans. - Integrate test automation into CI/CD pipelines, ensuring seamless quality checks across the software lifecycle. - Conduct manual and automated testing for both UI and APIs to ensure comprehensive coverage. - Provide mentorship and technical guidance to the QA team, fostering a culture of quality and innovation. - Participate in Agile ceremonies, including stand-ups, sprint planning, and retrospectives, contributing to team alignment and delivery. - Communicate progress, risks, and quality metrics to stakeholders and peers. Requirements: - Bachelor's degree in computer science or a related field with 6+ years of experience in Quality Assurance and Testing, with 3-5 years of hands-on automation experience. - Expertise in UI automation using JavaScript, TypeScript and tools such as Nightwatch, CypressIO, WebdriverIO, and Playwright. - Strong hands-on experience in developing automation frameworks from scratch. - Proficiency in C# / Java and JavaScript as programming languages. - Advanced knowledge of JavaScript/TypeScript libraries like JQuery, Ember, and Angular. - Proven experience in API testing (manual and automated) using JAVA REST Assured. - Experience with Agile methodologies and tools like Jira, TestRail, or similar. - Familiarity with performance and security testing tools is a plus. - Ability to work as both an individual contributor and a team lead, driving quality initiatives independently. - Strong problem-solving skills, attention to detail, and a self-driven mindset. Join Morningstar in their mission to empower investors by ensuring the highest quality in their products. Be part of a dynamic team driving excellence in QA automation. Morningstar India is an equal opportunity employer.,

Role Overview: As an Engineer QA & Testing - AI at Deutsche India, you will play a crucial role in ensuring the quality and reliability of cutting-edge AI-driven automation solutions. Your responsibilities will span the entire software development lifecycle, from analyzing requirements and designing test cases to developing automation features and executing tests across different environments. Your efforts will directly contribute to delivering robust, scalable, and customer-centric solutions for Private Bank, setting new benchmarks in technological excellence and user satisfaction. Join the team in shaping the future of banking through innovative technology and a strong commitment to quality. Key Responsibilities: - Test Planning & Design: - Understand and apply defined test strategies and concepts aligned with sprint goals. - Develop and maintain test cases, test plans, scripts, and datasets based on business and AI model requirements. - Assist in maintaining QA-related documentation and ensuring traceability in tools like JIRA and Confluence. - Automation & Execution: - Utilize and contribute to building and maintaining automation frameworks using Python, Pytest, Behave, and UnitTest. - Apply code quality checks using Black and integrate testing activities within CI/CD pipelines. - Perform API automation testing and execute load/performance testing using Locust under guidance. - Validate AI models and workflows using metrics such as RAGAS, AgentEval, and BLEU score. - Support the integration of LangFuse for AI evaluation and monitoring. - Collaboration & Agile Engagement: - Actively participate in Agile ceremonies (sprint planning, stand-ups, retrospectives, and refinements). - Collaborate with developers, analysts, product owners, and deployment managers to support the achievement of sprint objectives. - Contribute to and support the continuous improvement of testing processes within the squad. Qualification Required: - Educational Foundation: - A Bachelors or Masters degree in Computer Science, IT, or an equivalent field. - Professional Experience: - Proven experience (4+ years) in a QA & Testing Engineer role, demonstrating successful application of QA & Testing techniques to solve real-world problems. - Core QA Fundamentals: - Demonstrated experience in requirements analysis, test case creation, and test execution. - Experience in utilizing and contributing to Python-based automation frameworks. - Technical Acumen: - Proficiency in Python, Pytest, Behave, UnitTest, and Black for testing and code quality. - Experience with API automation testing and performance testing using Locust. - Familiarity with AI evaluation frameworks such as RAGAS and AgentEval and understanding of NLP metrics like BLEU. - Knowledge of LangFuse for AI observability and analytics. - Understanding of CI/CD pipelines and Git for version control. - Desirable AI & Domain Knowledge: - Exposure to AI/ML workflows and prompt engineering concepts. - Familiarity with the banking domain and business-specific testing. - Professional Competencies: - Good communication and collaboration skills to work effectively within a team. - Strong analytical and problem-solving abilities. - A proactive, team-oriented mindset with a focus on continuous improvement.,