243 Technical Production Jobs in Navi Mumbai

Job Description: Role: Tech & Enablement SpecialistShift Timing: US Shift (Flexibility required)Experience: 3 to 7 YearsJob Type: Full-TimeLocation: India (Remote or Onsite, as per client requirement)Domain: IT Support, Business Enablement, Compliance Role Overview: This role is part of the Tech & Enablement team working closely with business, IT, and compliance teams to ensure smooth operations across user access management, IT program support, system availability, and compliance audits. The role supports global tools and systems across business functions, ensuring proper coordination and technical enablement in a US shift setting. Key Responsibilities: 1. User Access Management Add/modify/delete/maintain user access across tools Manage and regularly update user access lists Enable access for new tools or users and coordinate with IT teams Ensure timely deactivation of access upon employee exits or role changes Tools Exposure:Salesforce, SAP ECC, SAP S/4HANA, Power BI, PowerApps, Varicent, Vistex 2. Compliance Support Coordinate and support quarterly/yearly SOX audit requests Maintain audit trails and documentation for access changes and system support Ensure alignment with global IT compliance frameworks 3. User IT Support Monitor downtimes (planned/unplanned) and communicate proactively Work with IT teams for issue resolution, ticket creation, and follow-ups Notify users regarding outages and service updates 4. Programs & Projects Support Identify business or IT-led programs/projects Evaluate and communicate potential production impact Assist with business requirement gathering Provide UAT (User Acceptance Testing) and deployment readiness support Support production deployment, user training, and post go-live assistance Required Skills & Competencies: Experience in user access governance, IT service desk, or program enablement roles Strong knowledge of support ticketing systems (e.g., ServiceNow, JIRA) Ability to coordinate across global teams and manage technical escalations Understanding of SOX controls, audit requirements, and user access compliance Strong communication and organizational skills Preferred Qualifications: Bachelors degree in Computer Science, IT, Engineering, or related field ITIL certification is a plus Familiarity with project management or Agile/Scrum tools Contact: 7996827671 / 9632024646 / 9035707002

We have the following JDE opportunities_Pan India_Full-Time_Work from Office with CMMi level 5 company Hi,Greetings from Best Infosystems Ltd.!We've spotted your impressive profile and have an exciting opportunity tailored to your skills and passions. JD1: Job Title: JDE TechnicalLocation: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiExperience: 7-14 YearsJob Type: Full-TimeSkills: JDE Technical (Who have worked on Applications/ PowerForms/ Reports/ BI Publisher/ Orchestration/BSSV/ Form Personalization/ Form Extension/Interface)---------JD2:Job Title: JDE Techno FunctionalLocation: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiExperience: 9-14 YearsJob Type: Full-TimeSkills: JDE Techno Functional (Who have worked on Applications/ PowerForms/ Reports/ BI Publisher/ Orchestration/BSSV/ Form Personalisation/ Form Extension/Interface) If you are interested, please share your updated resume and mention the JD you are interested in.---------Screening Questions:# Your full name ( First : Middle : Last ) ( All expanded ) :# Present Employer Name & Work Location :# Permanent / Contract Employee :# Current Location:# Preferred Location (Pune, Bengaluru and Noida):# Open to rotational shifts, including night shifts (Y/N):# Highest Qualification (University Name and Passing year):# Total experience:# Relevant experience as a JDE Technical in years:# Relevant experience as a JDE Techno Functional in years:# Relevant experience in Applications/ PowerForms / Reports / BI Publisher / Orchestration /BSSV/ Form Personalization / Form Extension /Interface in years:# Current CTC and take home:# Expected CTC and take home:# Official Notice Period:# Are you serving notice period if yes then mention LWD:# Any offer you are holding (if yes please share the offer amount): Regards,Narayan

JDE Technical_Pan India_Full-Time_Work from Office with CMMi level 5 company Hi,Greetings from Best Infosystems Ltd.!We've spotted your impressive profile and have an exciting opportunity tailored to your skills and passions. Job Title: JDE TechnicalLocation: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiExperience: 7-14 YearsJob Type: Full-TimeSkills: JDE Technical (Who have worked on Applications/ PowerForms/ Reports/ BI Publisher/ Orchestration/BSSV/ Form Personalization/ Form Extension/Interface) JD: Responsibilities: Design, develop, and maintain JDE Orchestration solutions to meet business requirements. Collaborate with functional teams to understand business processes and translate them into technical solutions. Provide technical support for JDE EnterpriseOne and related systems. Participate in system upgrades, testing, and troubleshooting activities. Required Skills: Proficiency in JDE Orchestration and JDE EnterpriseOne Tools. Good knowledge of SQL, JavaScript, and RESTful APIs. Experience with JDE integration technologies such as Business Services (BSSV), Real-Time Events (RTE), and EnterpriseOne Pages (E1 Pages). A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Preferred Skills: Familiarity with JDE modules like Finance, Distribution, Manufacturing, and HR. Experience with cloud technologies like AWS, Azure, or Google Cloud. Understanding of JDE CNC administration. Understanding of JDE security workbench. Experience with JDE upgrade projects / implementation projects Knowledge of JDE report writing tools like BI Publisher. Good knowledge with JDE Orchestrator Studio. Understanding of JDE database structure. Experience with JDE data conversion tools. Knowledge of JDE development tools like Form Design Aid (FDA), Report Design Aid (RDA), and Table Design Aid (TDA). If you are interested, please share your updated resume and mention the JD you are interested in.---------Screening Questions:# Your full name ( First : Middle : Last ) ( All expanded ) :# Present Employer Name & Work Location :# Permanent / Contract Employee :# Current Location:# Preferred Location (Pune, Bengaluru and Noida):# Open to rotational shifts, including night shifts (Y/N):# Highest Qualification (University Name and Passing year):# Total experience:# Relevant experience as a JDE Technical in years:# Relevant experience in Orchestration in years:# Relevant experience in BI Publisher in years:# Relevant experience in Applications/ PowerForms / Reports /BSSV/ Form Personalization / Form Extension /Interface in years:# Current CTC and take home:# Expected CTC and take home:# Official Notice Period:# Are you serving notice period if yes then mention LWD:# Any offer you are holding (if yes please share the offer amount): Regards,Narayan

OTM Technical Lead Consultant_Full-Time_Pan IndiaHi,Greetings from Best Infosystems Ltd.!We've spotted your impressive profile and have an exciting opportunity tailored to your skills and passions. Position: OTM Technical Lead ConsultantLocation: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiJob Type: Full-TimeExperience: 7-12 Years Job Description: Job Details:Area(s) of responsibility:1. Manage Project account with techno-functional expertise on OTM Application2. Day to Day interaction with Client and Stakeholders for project deliveries, updates and new Change Requests3. Configure OTM modules & design the business requirements, must have done/worked on Migration projects4. Well versed with OTM & GTM modules: Order Management, Shipment Management, Contract and Rate Management, Business Process Automation, Configuration and Administration, Financials, Trade Compliance Management and Trade management5. Create Agent, Saved Queries, Action checks, Custom Actions, Screensets, Manager layouts, Workbenches, assigning user preferences, user favorites, export/import of CSV, XML, JSPX, XSL (Style sheets) Project migration, Account Policy, User Roles and Business Monitor6. Knowledge in Financials (Invoice Approval Rules, Match Rule Profile)7. Manage OTM & GTM Quarterly Upgrade8. Integration with other modules like EBS, JDE, SAP, etc.9. Responsible to gather Customer Requirement, Understand Supply Chain Business, Create functional specifications, provide logic to technical team, prepare test data, conduct internal testing and user acceptance testing, go-live and support and related documentations.10. Drive Weekly, Monthly, Quarterly, Yearly Status Report calls with stakeholders.11. Co-ordinate with Stakeholders and internal team members on administrative processes.12. Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences.13. Ability to think tactically as well as strategically while coordinating cross functional teams in a matrixed environment.14. Developing standards and processes, Encouraging (or enforcing where necessary) the use of those standards and processes.----------- If you are interested, please share your updated resume along with the following details for the next steps: # Your full name ( First : Middle : Last ) ( All expanded ):# Present Employer Name & Work Location:# Permanent / Contract Employee:# Current Location:# Preferred Location (Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/Chennai):# Highest Qualification (University Name and Passing year):# Total experience:# Relevant experience as an OTM Technical Lead Consultant in years:# Relevant experience in OTM in years:# Relevant experience in Manage Project account with techno-functional expertise on OTM Application in years:# Current CTC and take home:# Expected CTC and take home:# Official Notice Period:# Are you serving notice period if yes then mention LWD (Last Working Day):# Any offer you are holding (if yes please share the offer amount):# Date of Birth(DOB):# PAN Card Number (To upload your profile in client's ATS):

Experience : 7+ Years Designation : Technical Consultant Role: Techno Functional  Location:  Mumbai, India with availability to travel to Middle ease i.e., Saudi Arabia on long term basis. Key Job Responsibilities: Implement portfolio management and capital market platforms. Analyzing customer's business and technical requirements. Analyze integration points related to client workflows products based on client's business needs. Document custom requirements and writing specifications to build solutions and/or customize and integrate vendor platform solutions. Build and facilitate UAT scripts for both new and existing solutions as needed. Create custom solutions using a combination of advanced SQL Queries for automating business workflow. Act as a liaison between the firm and central IT. Working with internal and external technology vendors to resolve production and support issues Basic Qualifications: Minimum of 7+ years of experience in supporting portfolio management and capital market systems. Excellent quantitative, analytical, and problem-solving skills Proficiency with Excel, familiarity with all other Microsoft Office products High level of attention to detail, diligence, and self-motivation Demonstrated history of taking initiative, and ability to learn quickly Strong communication and interpersonal skills (written and verbal) Hands-on experiences with SQL, (SSIS/SSRS developing stored procedures and functions). Please send your updated resume & Kindly confirm the same           Basic Details   Age   Permanent Address   Current Address   Mobile Number   Working / Not Working / Fresher   Notice Period, if working   Total Experience   Relevant Experience   Current Monthly Salary   Current Annual Salary   Why do you want to leave the current Job   What was the mode of salary Cash / Bank Statement Do you have any other Job offer   Expected Monthly Salary   Expected Annual Salary   Remarks   Thanks & Regards, Anisha Patil Sr.Recruiter 8652547205/anisha@peshr.com PES HR Services  

We are looking for an experienced petroleum engineer to monitor oil and gas extraction and ensure all operations run smoothly. Youll design and schedule drilling activities both offshore and onshore. Youll analyze geological data and present results to customers. Your petroleum engineering duties will also include researching new methods of extracting oil and gas and discovering new reservoirs. To complete these tasks successfully, its important to have experience with computer-aided software and great mathematical skills. You should also be able to work effectively as part of a team, as youll collaborate with other engineers and scientists. If youre analytical, detail-oriented and available to travel to different locations on a regular basis, wed like to meet you. Responsibilities Develop plans for oil and gas extraction Use and maintain drilling and fracturing equipment Supervise drillings and extractions Research new ways and new sites for oil and gas extraction Analyze formation of rocks and reservoirs Use computer-aided models to enable drilling Determine budget and requirements of projects Supervise and train technical staff Collaborate with geoscientists and engineers to determine geological features  

In this role as a Production Support (L1 & L2 Support) in Mumbai & Navi Mumbai, you will have complete ownership of L1 and L2 support tasks. Your responsibilities will include checking and analyzing transactions and logs, as well as device settlements. Furthermore, you will play a crucial role in supporting DR/drill activities from an application services perspective and ensuring that all SLA requirements are successfully met. Key Responsibilities: - Complete ownership of L1 and L2 support - Checking and analyzing transactions and logs, and device settlements - Supporting DR/drill activities from an application services standpoint - Ensuring all SLA requirements are met Qualifications Required: - Graduation in B.Sc or BE in IT or Computers - ITIL certification will be preferred Experience in the following technical skills is necessary: - Knowledge in relational database, Linux, UNIX, Java, C - Experience in ATM/Retail transaction switching technology,

We are looking for an experienced Production Manager to organize and oversee the manufacturing of goods. You will be ultimately responsible for the smooth running of all production lines and the quality of output. We expect you to have deep know-how in production procedures. Ability to direct personnel towards maximum performance will set you apart as a leader. Decision-making and problem-solving will take up a great part of your day. If you are up to it, wed like to talk to you. The goal is to ensure an efficient and productive manufacturing process that meets customer requirements. Responsibilities Liaise with other managers to formulate objectives and understand requirements Estimate costs and prepare budgets Organize workflow to meet specifications and deadlines Monitor production to resolve issues Supervise and evaluate performance of production personnel (quality inspectors, workers etc.) Determine amount of necessary resources (workforce, raw materials etc.) Approve maintenance work, purchasing of equipment etc. Ensure output meets quality standards Enforce health and safety precautions Report to upper management  Requirements and skills Proven experience as production director Deep knowledge of production management Understanding of quality standards and health & safety regulations Knowledge of performance evaluation and budgeting concepts Experience in reporting on key production metrics Proficient in MS Office and ERP software Outstanding communication ability Excellent organizational and leaderships skills Attention to detail Strong decision-making skills and a results-driven approach BSc/Ba in business administration or relevant field is preferred

Location- Mumbai/ Navi MumbaiQualification- Bsc / diploma / degree for measurement of jobs with vernier caliper / tape Experience Requirements: Minimum 3 years of experience in the steel industry or a machine shop environmentHands-on experience with measurement tools and basic technical understandingMale candidates preferred We are seeking a skilled and technically sound candidate to handle measurement-related activities in our steel/machine shop operations. The ideal candidate should have strong practical knowledge of using Vernier Calipers, measuring tapes, and other basic measuring instruments to ensure accurate job dimensions and quality checks.The role involves performing routine inspections, documenting measurements, coordinating with production teams, and ensuring adherence to quality standards. Candidates with a solid background in steel fabrication, machining, or related industries and a minimum of three years of relevant experience will be given preference.

Were seeking an Operations Engineer to join our dynamic Engineering Operations Team. In this role, youll be instrumental in automating operational processes, providing advanced product support, and crafting custom integrations to meet both internal and customer needs. Your work will involve root cause analysis, developing tools to improve system functionality, and collaborating with various departments to enhance our softwares value. If youre a skilled software engineer with a passion for problem-solving and a drive to innovate, we invite you to apply. Responsibilities Execute and automate operational processes Provide second-level support for the product Implement customer-requested integrations and automations Investigate and identify causes of technical issues escalated by Customer Support Perform root cause analysis for production issues and recommend improvements Develop software to automate operational procedures and meet internal stakeholder needs Design and develop software solutions for customer needs as part of Professional Services Monitor integrations and develop tools to automate report reconciliation and visualization  

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. To be successful as a store keeper you must be able to multitask and perform under pressure while remaining professional with customers. A good store keeper is able to manage stock by keeping a record of sales and ordering the required replacement items, occasionally making new product purchases that consumers may enjoy. Store Keeper Responsibilities:Keeping a record of sales and restocking the store accordingly.Managing and training store staff.Planning promotional campaigns for new products or specials.Ensuring that the store is kept clean and organized.Mediating any confrontations between staff and clients, and de-escalating the situation.Store Keeper Requirements:Must be organized and punctual.Well-presented and professional.A high school qualification or equivalent.Prior experience in retail, preferably in a management position, would be advantageous.Excellent verbal and written communication skills.Proficient in Microsoft Office.

A Quality Engineering Lead is responsible for developing, implementing, and overseeing quality assurance strategies, leading a team to ensure software and system quality. Key responsibilities include creating test plans, reviewing test cases, leading manual and automated testing efforts, and collaborating with other teams to resolve issues. Essential skills include strong leadership, analytical and problem-solving abilities, communication, a deep understanding of quality methodologies, and expertise in test automation tools and programming languages. Job description    Team Leadership: Lead, mentor, and manage a team of quality engineers, delegate tasks, and provide feedback.    Quality Strategy: Develop and implement comprehensive quality assurance and test strategies.    Test Planning and Execution: Create and maintain detailed test plans, test cases, and test scripts, and oversee both manual and automated testing execution.    Defect Management: Lead regression and smoke testing, prioritize bug reports, and work with developers and stakeholders to resolve issues.    Collaboration: Act as a quality subject matter expert, collaborating with cross-functional teams like development, product, and project management.    Process Improvement: Monitor and evaluate the effectiveness of testing processes, identify trends, and implement improvements to enhance quality and efficiency.    Reporting: Analyze and report on quality metrics and test results. 

We are looking for a highly organized production manager to create production schedules, oversee production processes and ensure that the required materials are selected and purchased. Production Managers are also responsible for ensuring that equipment is functioning correctly and that health and safety protocols are adhered to. To be successful as a production manager you must be able to multitask and oversee several operations at a time. A good production manager has excellent time management and interpersonal skills.  Production Manager Responsibilities: Creating a production schedule. Training new employees. Scheduling regular maintenance for equipment. Discussing budget expectations with clients.

Responsibilities: Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them. Setting the requirements for raw materials from suppliers and monitoring their compliance. Supervising inspectors, technicians, and other staff members and providing guidance. Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and with health and safety guidelines. Overseeing product development procedures to identify any deviations from quality standards. Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products. Keeping accurate documentation and performing statistical analysis. Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.

A gas and chemical process operatorcontrols equipment and systems to manufacture products like chemicals, fuels, and processed gas, ensuring safe and efficient operation through monitoring, maintenance, and quality control. Key duties include operating machinery, preparing and feeding raw materials, inspecting equipment, analyzing samples, and maintaining detailed logs of production and maintenance. This role requires a strong understanding of safety protocols, technical manuals, and problem-solving skills, and often involves working in shifts in an industrial environment. Key responsibilitiesProcess control: Monitor and control plant equipment and systems, such as pumps, compressors, and boilers, to ensure they operate within required flows, pressures, and temperatures.Material handling: Prepare, measure, and feed raw materials and processing agents into the machinery.Equipment maintenance: Perform routine maintenance and minor repairs on equipment, and arrange for more complex maintenance when needed.Monitoring and analysis: Inspect equipment for malfunctions, analyze samples, and interpret instrument readings to ensure product quality and process efficiency.Record keeping: Maintain accurate logs of production, quantities transferred, operational data, and equipment maintenance.Safety compliance: Adhere strictly to all safety procedures, protocols, and hazardous materials guidelines, including using personal protective equipment (PPE).Troubleshooting: Identify and troubleshoot issues that arise during the production process. 

Please do revert back with ur updated resume as we are having one job opening for you. Position : Technical Service Executive Location : Mumbai 2 to 7 years of experience in sales support, technical services or applications. Experience with field visits, client interaction, and product troubleshooting Provide technical support and solutions to clients for Adhesives. Assist the sales team in pre-sales and post-sales technical activities. Conduct product demonstrations, trials, and training sessions for customers. Prepare technical documentation, reports, and presentations for clients. Resolve customer queries and provide timely solutions to enhance customer satisfaction. Coordinate with R&D and production teams for product development and troubleshooting. Support the team in achieving sales targets through technical inputs and guidance.

We are seeking a Junior Designer to join our team and contribute to the creation of compelling designs that align with specific requirements. As a Junior Designer, you will collaborate closely with a Senior Designer to produce work of the highest quality. In this role, your creativity and meticulous attention to detail will be crucial. If you possess a genuine passion for design and have a strong desire to expand your knowledge and skills, we invite you to connect with us. Your primary objective will be to develop impactful designs that effectively represent and promote our companys vision. We look forward to meeting talented individuals who can contribute to our team and help us achieve outstanding design outcomes that align with our companys vision. Responsibilities Understand project requirements and concepts Use various techniques to create drafts, models and prototypes Produce final design solutions (like logos, banners, interfaces) Pitch creative ideas Collaborate with team members to launch projects Take on special design tasks (e.g. color correction) Use feedback from other designers to improve  

1. To be Responsible for monitoring and assessing hazardous and unsafe situations and developing measures to assure personnel safety. 2. To scrutinize and observe work in progress, to ensure that proper PPEs are worn, and procedures are followed. 3. To assist in analyzing hazards and developing ergonomic risk assessments for both public and non-public areas. 4. To assist in developing plans, Site Safety Rules/Plan, and procedures to minimize risk to the public and employees. 5. To assist in developing and implementing effective safety, hazard control and industrial hygiene program. 6. To assist in assessing risks and hazards and make effective recommendations for action and correction to create an accident-free working environment. 7. To perform detailed technical, safety, hazard, and environmental research. 8. Ensuring the implementation of various safety measures for the safe operation at the site as well as the implementation of safety precautions as per the statutory requirements. 9. To be responsible for safety inspection in compliance with statutory rules & regulations. 10. To Monitor & evaluate safety program & make recommendations for improvements. 11. To assist in coordinating Training to the Site Team members. 12. To investigate, analyze and prepare accidents report/s and send to HOD. 13. To conduct environment monitoring surveys through outside agency. 14. To Ensure: A) Motivational activities; B) Safety Induction for new Joinees (at Site) and C) Toolbox talks (once a week) during change in process/working conditions/Mock Drill. 15. To organize / conduct site safety committee meetings from time to time. 16. To ensure good housekeeping at project sites. 17. To formulate and draft an ON SITE /OFF SITE EMERGENCY PLAN 18. To ensure zero accidents at site 19. To ensure safety plan at site 20. To ensure Hygiene condition at site and labour camp 21. To ensure segregation of scrap to implement reduction, recycle. 22. To participate in Audits and involve in implementation resolving of audits observation /NC. 23. To carry out Duties and Responsibility as per BOCW Act. 24. To carry out other tasks assigned by the management from time to time. 25. To assist in coordination & implementation of ISO & maintain all records.

We are seeking an experienced Data Manager to lead the development and utilization of data systems. In this role, you will be responsible for identifying efficient methods to organize, store, and analyze data while maintaining strict security and confidentiality measures. An exceptional Data Manager comprehends the intricacies of data management and possesses a deep understanding of databases and data analysis procedures. You should also possess strong technical acumen and exceptional troubleshooting abilities. Your primary objective will be to ensure the seamless and secure flow of information within and outside the organization, guaranteeing timely access and delivery of data. By implementing effective data management practices, you will contribute to the overall success of our organization. Join our team and be a key driver in optimizing our data systems, unlocking valuable insights, and supporting data-driven decision-making processes. Create and enforce policies for effective data managementFormulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of dataDevise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspectsEstablish rules and procedures for data sharing with upper management, external stakeholders etc.Support others in the daily use of data systems and ensure adherence to legal and company standardsAssist with reports and data extraction when neededMonitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)Ensure digital databases and archives are protected from security breaches and data losses Proven experience as data managerExcellent understanding of data administration and management functions (collection, analysis, distribution etc.)Familiarity with modern database and information system technologiesProficient in MS Office (Excel, Access, Word etc.)An analytical mindset with problem-solving skillsExcellent communication and collaboration skillsBSc/BA in computer science or relevant field

A Chief Engineer job description includes leading engineering teams, managing projects from concept to completion, and overseeing budgets. Key responsibilities involve strategic planning, ensuring technical and safety compliance, and collaborating with other departments to align engineering efforts with business goals. The role often involves mentoring staff, approving designs, and communicating project progress to senior management. Key responsibilities    Team and project management:    Lead and manage engineering teams, assign tasks, and set project goals. Project oversight:Supervise projects from the initial concept and design through development, testing, and final implementation. Budget and resource management:Develop project budgets, negotiate with vendors, and ensure projects stay within time and cost constraints. Technical leadership:Provide technical direction, approve designs, and ensure that all engineering solutions align with company goals and industry standards. Compliance and quality:Ensure all projects and operations comply with relevant regulations, safety standards, and quality requirements. Strategic planning:Contribute to the overall technical vision and strategy for the company, often involving research and development for new products or processes.