trade-desk-manager-jobs-in-hyderabad, Hyderabad

473 Trade Desk Manager Jobs in Hyderabad

Toggle to save search
posted 2 days ago

Hiring for Virtual Relationship Manager

KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE LIMITED
experience2 to 7 Yrs
Salary4.0 - 9 LPA
location
Hyderabad, Thane
skills
  • cross selling
  • banking sales
  • upselling
  • banking products
  • relationship management
  • outbound calling
  • outbound sales
  • outbound process
  • banking voice process
  • virtual relationship manager
Job Description
Hiring for Virtual Relationship Manager/Wealth Manager   Need minimum 2 years of experience in banking sales. ( on paper ) Qualification - Graduation Mandatory with Degree Certificate Excellent English & Hindi communication Banking and Life Insurance background Experience is needed. Location- Thane & Hitech City (Mumbai & Hyderabad)Day rotational Shifts for Females (Day Shift) Rotational Shifts for males. (Including Night Shift) Salary - Experienced upto 10 LPA. (Decent hike on last package ) Age Limit- 32 Shifts - Rotational shift with 6 rotational week off in a Month. Roles and Responsibilities  -Responsible for depending customer relationships to increase customer relationship value - Responsible for driving quality engagements over call with customers by following industry best practices - Responsible for increasing mobile banking adoption and drive initial login on Optimus app -CASA value build up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio - Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer - Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement - Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. - Ensure monthly operating plan is met to improve scorecard and decile rankings. - Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement. - Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. - Ensure strict adherence to the bank policies and compliance - Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program Provide best in-class customer service to all clients to become their primary banker   Interested candidates can call on 9619990998
INTERVIEW ASSURED IN 15 MINS

Top Companies are Hiring in Your City

For Multiple Roles

Jio Platforms Ltd
Jio Platforms Ltdslide-preview-Genpact
posted 2 months ago
experience2 to 4 Yrs
Salary3.5 - 6 LPA
location
Hyderabad
skills
  • sales support
  • order to cash
  • quote to cash
  • order management
Job Description
We are looking for Sales Support/Deal Desk specialist Experience: Minimum 2 years Required Skills: Experience in Order Management, Quote to Cash (Q2C), and Order to Cash (O2C) Location: Hyderabad Shift: Fixed Night Shift (5:30 PM - 3:30 AM) Salary: Upto 5.5 LPA Interested candidates, kindly email ur CV to asha.izeemanpower@gmail.com or call/whatsapp on this number 8951638460 - Asha
INTERVIEW ASSURED IN 15 MINS
posted 2 weeks ago
experience0 to 1 Yr
Salary< 50,000 - 1.0 LPA
location
Hyderabad, Andhra Pradesh+8

Andhra Pradesh, Jaipur, Vijayawada, Kota, Vishakhapatnam, Udaipur, Amritsar, Chandigarh, Punjab

skills
  • sales
  • banking sales
  • banking products
  • banking process
Job Description
Job Opening: Business Relationship Manager (BRM) Kotak Mahindra Bank (On-Rolls) Designation: Assistant Manager (M1 Grade) Program: Kotak BRM SBE Salary: 4 LPA (Fixed) + Performance Linked Pay Training: 3 Months Residential Training + 5,000 Stipend/month Location: Pan India (as per bank requirement) Hiring Partner: ITM Skills Academy Eligibility Graduate in any discipline (Minimum 60% aggregate) Age: Up to 25 years Experience: 01 year (preferred exposure in sales/credit) Good understanding of loan products (BL/OD/CC) Skills Required Excellent communication (written + verbal) Relationship management & influencing skills Sales acumen & local market knowledge Ability to manage business loans & working capital products Job Responsibilities Offer tailored working capital & loan solutions Manage products: Cash Credit, Term Loan, Demand Loan, LC, BG etc. Collaborate with Branch Banking teams to acquire new customers Increase penetration of Current Accounts, TDR, Trade Finance etc. Build strong relationships with business owners/CFOs Analyse client business, cash flow, and growth potential Recruit and guide DSTs for sales growth Ensure customer satisfaction & process efficiency Compensation & Benefits 3 Months Residential Training with AC accommodation 5,000/month stipend during training After training: On-roll position with Kotak Mahindra Bank at 4 LPA Attractive retention bonus after 1 year Training Fee: 2,10,000 (all inclusive) Loan facility available for selected candidates Contact for More Details / To Apply
INTERVIEW ASSURED IN 15 MINS
question

Are these jobs relevant for you?

posted 2 months ago
experience2 to 4 Yrs
Salary2.5 - 6 LPA
location
Hyderabad
skills
  • quote to cash
  • sales operations
  • pricing
  • deal desk
Job Description
Hiring Now Deal Desk / Sales Operations Professionals Location: Hyderabad (Mandatory Work From Office) Shift: Night Shift Experience: Minimum 2 years of professional experience Preferred Domain: Deal Desk / Sales Operations / Pricing / Quote-to-Cash Communication: Excellent written and verbal communication skills Join a fast-paced, collaborative environment and be part of a global team driving business excellence!  Interested candidates can share their CVs on WhatsApp or call Noor on 8951992036
INTERVIEW ASSURED IN 15 MINS
posted 0 days ago
experience2 to 5 Yrs
Salary3.5 - 5 LPA
location
Hyderabad
skills
  • outbound sales
  • relationship
  • outbound process
  • outbound calling
  • nri
  • sales
  • vrm
  • manager
Job Description
Job Purpose (Simple): As a Virtual Relationship Manager (VRM), your job is to talk to customers over phone/video and keep them engaged with the bank. You will help customers use mobile banking, suggest suitable bank products, and guide them to join the Relationship Banking program. Your goal is to increase customer satisfaction, build strong relationships, and help customers use more bank services. Roles & Responsibilities  Build strong and long-term relationships with customers. Talk to customers professionally and maintain high-quality conversations. Help customers download, log in, and use the banks mobile app (Optimus). Increase the customers account balance and bring in new customers. Promote and cross-sell products like credit cards and other pre-approved offers. Understand customer needs and suggest the right banking products. Help customers use services like Mobile/Net Banking, Bill Payments, SIPs, Insurance, Investments, and Loans. Achieve monthly targets and improve performance scores. Coordinate with internal teams to complete loan, trade, or other customer requests. Solve customer queries and complaints quickly to maintain high satisfaction (NPS). Follow all bank rules and compliance guidelines. Explain benefits of the Relationship Banking program and help customers join it.
INTERVIEW ASSURED IN 15 MINS
posted 5 days ago

Duty Manager

HORIBA PVT ENTERPRISES
experience12 to 22 Yrs
Salary7 - 16 LPA
WorkContractual
location
Hyderabad, Bangalore+7

Bangalore, Noida, Chennai, Gurugram, Kolkata, Pune, Mumbai City, Delhi

skills
  • duty drawback
  • constituent communications
  • product classification
  • economic justice
  • foreign assistance
  • political events
  • constituency outreach
  • forced migration
  • political participation
  • trade agreements
Job Description
We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires Address employee complaints or performance issues as needed Check in with employees regularly to determine satisfaction Schedule shifts Help management create the departments budget Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Oversee security of the facility
posted 1 week ago

Product Manager

Three Across
experience10 to 14 Yrs
location
Hyderabad, Telangana
skills
  • Product Management
  • Trade Promotion Management
  • CRM
  • Retail
  • Sales Operations
  • Business Requirements
  • Market Analysis
  • Process Automation
  • Stakeholder Management
  • RoutetoMarket
  • Product Roadmaps
Job Description
As a Product Manager RTM at our company, you will play a crucial role in driving product initiatives within the Route-to-Market (RTM), Trade Promotion Management (TPM), and CRM domains. Your expertise in retail and sales operations will be instrumental in translating business requirements into scalable, technology-driven solutions that enhance performance and customer engagement. Key Responsibilities: - Own the end-to-end product lifecycle for RTM, TPM, and CRM solutions. - Define business requirements and collaborate with cross-functional teams to create product roadmaps. - Enhance trade promotion and CRM processes to optimize sales performance. - Analyze market trends, user feedback, and metrics to shape product strategy. - Ensure timely delivery, adoption, and measurable impact of solutions. - Identify opportunities for process automation and continuous improvement. Required Qualifications: - 10+ years of experience in product management within RTM, TPM, CRM, or related domains. - Strong understanding of sales operations, trade promotions, and CRM systems. - Proven ability to collaborate with cross-functional teams and deliver high-impact solutions. - Excellent communication, analytical, and stakeholder management skills. - Experience in IT / Shared Services or enterprise environments preferred. The company believes that the best products do not just solve problems; they create opportunities.,
ACTIVELY HIRING
posted 1 week ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • Trade
  • Fx
  • Treasury
  • Structured Deals
  • Dealing Room
Job Description
You will be responsible for the following key tasks: - Increase trade & Trade & Fx penetration - Increase of Trade & Trade & Fx revenue - Support Large Corporate RMs for scoping market for Trade & Fx products including Structured Deals - Close coordination with treasury/dealing room for booking Trade & Fx rates and completion of transactions.,
ACTIVELY HIRING
posted 2 days ago

Technical Support Help Desk

SHI Solutions India Pvt. Ltd.
experience2 to 6 Yrs
location
Hyderabad, Telangana
skills
  • Microsoft Outlook
  • VPN
  • Voicemail
  • BitLocker
  • Excel
  • ION
  • ActiveXperts
  • WhatsUp GoldNagios
  • CommvaultVeeam Backup Tools
  • Network
  • Digital ID
  • Active Directory AD
  • ITIL principles
  • MS Office applications
  • ITSM tools
Job Description
As a Technical Service Desk Engineer at our company, your role will involve providing support to employees across global locations, primarily in the US. Your responsibilities will include: - Providing on-call, chat, and email support to employees. - Handling inbound calls, managing emails, tickets, and chat-based queries simultaneously. - Performing incident logging, categorization, prioritization, assignment, coordination, and communication. - Troubleshooting issues related to Microsoft Outlook, various applications, VPN, network, digital ID, voicemail, BitLocker, and acting as the primary point of contact for Active Directory (AD) issues. - Assigning user complaints to relevant resolver teams and updating details in the helpdesk tool. - Maintaining customer support documentation and ensuring timely filing. - Providing 1st line support and troubleshooting for desktops, laptops, printers, and in-house applications. - Ensuring all incidents and service requests are managed efficiently in line with ITIL principles. - Coordinating with application and infrastructure support teams for issue resolution. - Handling high-priority incident communication and notifications. - Managing and creating Network Drives and Shared Folder Access. - Performing browser, wireless, and OS-level troubleshooting. Qualifications Required: - Technical educational background (Diploma/Graduate in IT or related field). Skills Required: - Strong communication and customer-handling skills. - Proficient in Excel and data handling. - Basic knowledge of troubleshooting hardware/software issues. - Good understanding of internet concepts and MS Office applications. - Experience working with ITSM tools. - Ability to work in a 24/7 rotational environment. If you think you meet the qualifications and skills required for this role, please apply by sending your updated resume to rekha.srikumar@locuz.com.,
ACTIVELY HIRING
posted 2 months ago
experience6 to 10 Yrs
location
Hyderabad, Telangana
skills
  • IT project management
  • helpdesk
  • leadership
  • team management
  • project management
  • troubleshooting
  • analytical skills
  • communication skills
  • agile methodologies
  • network infrastructure
  • IT support services
  • IT issues
  • problemsolving
Job Description
Role Overview: At NationsBenefits, you will be leading the transformation of the insurance industry by developing innovative benefits management solutions. Your focus will be on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, you will be involved in platform modernization, transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core backoffice functions in the insurance domain. Key Responsibilities: - Lead the end-to-end management of IT helpdesk projects, ensuring they are completed on time, within scope, and within budget. - Develop detailed project plans, timelines, and resources required to support the implementation of new helpdesk systems, software, and service improvements. - Coordinate with internal teams (IT, HR, Finance, etc.) and external vendors to ensure alignment on project deliverables. - Manage and support the IT helpdesk team, ensuring that they have the resources, training, and guidance to perform effectively. - Provide regular updates to leadership on project status, risks, and milestones. - Foster a collaborative environment by working closely with IT support staff, software developers, and other business units. - Evaluate and recommend improvements to helpdesk workflows and operational procedures to improve efficiency and service quality. - Implement new technologies or processes to streamline issue resolution, enhance user experience, and optimize resource allocation. - Lead initiatives to improve first-call resolution rates, reduce response times, and improve overall helpdesk satisfaction. - Ensure that the helpdesk team delivers high-quality service to end-users by tracking and analyzing customer satisfaction metrics and implementing corrective actions when necessary. - Collaborate with customer-facing teams (HR, Marketing, Sales, etc.) to understand evolving needs and ensure the helpdesk can support those requirements. - Create and maintain detailed documentation and knowledge bases for common issues, processes, and resolutions. - Identify potential project risks and take appropriate action to mitigate these risks. - Serve as a point of escalation for complex or critical issues, working with the IT team and vendors to resolve them quickly. - Maintain clear communication with stakeholders regarding project timelines, roadblocks, and adjustments. - Provide regular status reports to senior leadership on project progress, helpdesk performance, and areas of improvement. - Analyze helpdesk performance data to identify trends, improve decision-making, and drive continuous improvement initiatives. Qualifications Required: - Proven experience in IT project management, preferably with a focus on helpdesk or IT support services. - Strong knowledge of helpdesk systems (e.g., ServiceNow, Jira, Zendesk) and ITIL framework. - Excellent leadership and team management abilities, with experience coordinating cross-functional teams. - Strong project management skills, with a proven ability to manage multiple projects simultaneously. - Knowledge of common IT issues and troubleshooting techniques, along with an understanding of end-user needs and expectations. - Strong analytical and problem-solving skills, with the ability to translate complex technical information into clear, actionable plans. - Exceptional communication skills, both written and verbal, with the ability to communicate effectively with both technical and non-technical stakeholders. - Ability to manage and prioritize competing demands in a fast-paced environment. - Familiarity with agile or other project management methodologies.,
ACTIVELY HIRING
posted 5 days ago

Technology Project Manager

LSEG (London Stock Exchange Group)
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Risk Management
  • Change management
  • Communication
  • Problem Solving
  • Process improvement
  • Relationship building
  • Partner management
  • Project Management methodologies
  • Resource optimisation
  • Business Case Benefit Management
  • Navigating the business
  • Industry knowledge
  • Leading teams
  • Third party management
  • Project planning delivery
Job Description
As part of the strategic partnership between LSEG and Microsoft, you will play a crucial role in supporting the development of next-generation data, analytics, and cloud infrastructure solutions. This partnership aims to transform the way customers discover, analyze, and trade securities globally, while advancing the cloud strategy to meet customer expectations. You will have the opportunity to contribute to this dynamic partnership by leveraging your skills and experience. **Role Overview:** As a member of the team supporting the migration of 1000+ applications to a greenfield cloud platform, your primary responsibilities will include: - Handling migration and programme dependencies - Tracking progress and alignment to the overall programme plan - Collaborating with Migration Planning and Migration Execution teams to ensure consistency across the migration process - Managing aspects of the programme involving multiple senior internal and external sponsors within the Microsoft Partnership - Tracking programme risks, conditional approvals, and exceptions - Anticipating issues and delays, evaluating impacts, and resolving high-priority project risks - Ensuring delivery quality and performance across the Partnership **Key Responsibilities:** - Utilize Project Management methodologies to handle project resources and activities - Plan, lead, and optimize resources within teams to maximize results - Track conditions and exceptions related to application migrations for effective Risk Management - Prepare and handle business cases to identify, run, and supervise benefits derived from programmes - Utilize industry knowledge and leading teams to support project objectives - Communicate technical information effectively and solve problems efficiently - Drive process improvement and build relationships with stakeholders - Manage relationships with internal and external third parties - Demonstrate project planning & delivery skills within defined timeframes If you are ready to take your career to the next level and make a significant impact in a global financial markets infrastructure and data provider like LSEG, we encourage you to apply. Join a diverse workforce that values innovation, quality, and continuous improvement. **Additional Company Details:** LSEG is dedicated to driving financial stability, empowering economies, and enabling sustainable growth for its customers. The core values of Integrity, Partnership, Excellence, and Change guide the organization's culture and decision-making processes. As part of a dynamic workforce spanning across 65 countries, you will have the opportunity to contribute your unique skills and ideas in a collaborative and creative environment. LSEG also emphasizes sustainability in its global business operations and partners with customers to achieve their sustainability objectives. As a member of the team, you can participate in charitable initiatives through the LSEG Foundation, which supports community groups in creating economic opportunities and financial independence. In addition to offering a range of benefits such as healthcare, retirement planning, and wellbeing initiatives, LSEG values individuality and encourages employees to bring their true selves to work. If you are passionate about making a difference and thrive in a culture of innovation and growth, we invite you to be a part of LSEG's journey towards driving positive change in the financial markets industry.,
ACTIVELY HIRING
posted 2 weeks ago
experience0 to 3 Yrs
location
Hyderabad, Telangana
skills
  • Hardware troubleshooting
  • Software troubleshooting
  • Customer service
  • Service Desk Support
  • Ticketing system management
  • Remote tools troubleshooting
  • Knowledge base protocol
Job Description
As a User Helpdesk Support at Diebold Nixdorf, you will be responsible for providing proactive user helpdesk services to inbound customer service requests. Your role will involve diagnosing and resolving hardware and software issues, performing software distribution, creating and updating tickets, and ensuring appropriate levels of engagement and communication with customers. Utilizing available tools and resources, including remote tools, will be essential to accomplish your tasks efficiently. Key Responsibilities: - Answers inbound customer calls and transforms information into the ticket system - Verifies if reported incidents are covered by contract and ensures accuracy of caller information - Engages with customers to understand reported issues and provides guidance based on solution tree and knowledge base protocol - Utilizes remote tools to troubleshoot, analyze, and resolve technical issues - Escalates unresolved issues according to established procedures and informs customers of next steps - Monitors the Universal Work Queue (UWQ) for assigned tasks and updates tickets accordingly - Notifies manager or dedicated IRM team in case of customer escalations - Documents all activity and updates relevant systems to maintain knowledge management Qualifications Required: - Education or equivalent work experience is necessary - Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Desk Support - Proficiency in local/client's language (written and spoken) and business English skills (written and spoken) is mandatory At Diebold Nixdorf, our teams play a crucial role in automating, digitizing, and transforming the way millions of people globally bank and shop. Join us in connecting people to commerce and be part of a rewarding and vital mission to enhance customer satisfaction at all times.,
ACTIVELY HIRING
posted 2 days ago
experience4 to 8 Yrs
location
Hyderabad, Telangana
skills
  • Excel
  • SQL
  • BI tools
  • Programmatic Guaranteed
  • Private Marketplace
  • DV360
  • The Trade Desk
  • SSPs
  • OpenRTB
  • Loglevel data interpretation
  • SSP debugging tools
Job Description
As a Technical Account Manager specializing in Programmatic Guaranteed (PG) and Private Marketplace (PMP) campaigns, you will play a crucial role in ensuring flawless deal execution and delivery across premium inventory. Your responsibilities will include: - Own end-to-end deal execution for PMP and PG campaigns across DV360, TTD, and other DSPs, covering setup, testing, activation, and optimization. - Troubleshoot delivery and pacing issues, such as bid request mismatches, targeting conflicts, deal ID misconfigurations, and creative approvals. - Perform deep-dive investigations using log-level data, deal diagnostics, bid landscape analysis, and supply chain transparency tools to identify and resolve root causes. - Partner with sellers, buyers, and platform teams to ensure proper deal configuration, creative approvals, and campaign pacing alignment. - Collaborate with SSPs and DSP support teams to address discrepancies, IVT/brand safety blocks, and deal connectivity issues in real time. - Analyze bid rates, win rates, floor impacts, and delivery metrics to identify optimization opportunities for improved fill and performance. - Provide technical guidance on inventory curation, audience segments, contextual targeting, and floor management. - Manage test campaigns and new feature rollouts, ensuring smooth platform integrations and accurate reporting setup. - Act as a subject matter expert for troubleshooting within DV360, TTD, Xandr, Magnite, and other platforms. - Deliver post-campaign insights, troubleshooting summaries, and actionable recommendations for future deals. - Document recurring issues, develop SOPs, and collaborate with Product/Tech teams to eliminate repeat blockers. Qualifications for this role include: - 3-5 years of hands-on experience in programmatic trading or technical account management with a focus on PMP/PG execution. - Deep working knowledge of DV360 and The Trade Desk, including deal creation, creative mapping, pixel validation, and trobleshooting. - Strong understanding of OpenRTB, deal mechanics, bid stream analysis, and log-level data interpretation. - Familiarity with SSPs such as Magnite, PubMatic, Index Exchange, and debugging tools like Charles, Fiddler, and Ad Verification tools. - Analytical mindset with the ability to connect technical issues to business outcomes. - Excellent cross-functional collaboration and communication skills to work effectively with sales, product, and engineering teams. - Proficiency in Excel, SQL, or BI tools (Looker, Tableau) for custom troubleshooting and reporting is a plus.,
ACTIVELY HIRING
posted 2 weeks ago
experience10 to 14 Yrs
location
Hyderabad, Telangana
skills
  • Product Management
  • Trade Promotion Management
  • CRM
  • Retail
  • Sales Operations
  • Business Requirements
  • Market Analysis
  • Process Automation
  • Stakeholder Management
  • RoutetoMarket
  • Product Roadmaps
Job Description
As a Product Manager RTM (Route-to-Market / TPM / CRM) at our company, you will be responsible for driving product initiatives across Route-to-Market (RTM), Trade Promotion Management (TPM), and CRM domains. Your role will involve leveraging your expertise in retail and sales operations to develop scalable, technology-driven solutions that enhance performance and customer engagement. Key Responsibilities: - Own the end-to-end product lifecycle for RTM, TPM, and CRM solutions. - Define business requirements and collaborate with cross-functional teams to translate them into product roadmaps. - Drive enhancements in trade promotion and CRM processes to optimize sales performance. - Analyze market trends, user feedback, and metrics to guide product strategy. - Ensure timely delivery, adoption, and measurable impact of solutions. - Identify opportunities for process automation and continuous improvement. Required Qualifications: - 10+ years of experience in product management within RTM, TPM, CRM, or related domains. - Strong understanding of sales operations, trade promotions, and CRM systems. - Proven ability to collaborate with cross-functional teams and deliver high-impact solutions. - Excellent communication, analytical, and stakeholder management skills. - Experience in IT / Shared Services or enterprise environments preferred. Please note that the company believes that the best products don't just solve problems - they create opportunities.,
ACTIVELY HIRING
posted 6 days ago

Front Desk Officer

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience9 to 14 Yrs
Salary8 - 18 LPA
location
Hyderabad, Guatemala+17

Guatemala, Singapore, Oman, Saudi Arabia, Romania, Assam, Bangalore, Kuwait, Chennai, Noida, United Arab Emirates, Malaysia, South Goa, North Goa, Japan, Pune, Mumbai City, Delhi

skills
  • clerical work
  • guest service management
  • front desk
  • front office management
  • front office
  • receptionist activities
  • reception
Job Description
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)
posted 3 weeks ago

Front Desk Manager

HORIBA PVT ENTERPRISES
experience3 to 8 Yrs
location
Hyderabad, Zimbabwe+12

Zimbabwe, Mozambique, Bangalore, Afghanistan, Noida, Chennai, Gurugram, Kolkata, Pune, Mumbai City, Ghana, Kenya, Delhi

skills
  • operations
  • business
  • desk
  • purchasing
  • front
  • data
  • entry
  • travel
  • corporate
  • division
  • analyst
  • associate
  • typist
  • administrative
  • specialist
  • secretary
  • operator
  • manager
Job Description
We are looking for a conscientious front desk manager to oversee the front desk operations of our business. In this role, you will be required to greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained. To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded. A top-notch front desk manager should provide exceptional customer service and strong leadership skills. Front Desk Manager Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing budgets, records, and contracts. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. Conducting performance reviews with the front desk staff. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed.
posted 1 week ago

Help Desk Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience13 to 23 Yrs
location
Hyderabad, Singapore+17

Singapore, Oman, South Africa, Saudi Arabia, Kuwait, Murshidabad, Chennai, Shravasti, Sudan, United Arab Emirates, Haldwani, Kolkata, Pudukkottai, Hosur, Zambia, Mumbai City, Ghana, Delhi

skills
  • problem
  • time
  • leadership
  • management
  • budgeting
  • communication
  • solving
  • project
  • skills
  • organizational
Job Description
We are currently seeking a highly qualified Help Desk Manager to join our team. In this role, you will have the crucial responsibility of leading our technical support team and ensuring the delivery of exceptional customer service while effectively resolving all technical issues. As a Help Desk Manager, it is essential that you possess a strong technical background complemented by extensive customer service experience. Your problem-solving mindset, coupled with the ability to motivate and inspire your team to achieve specific goals, will be vital to excel in this position. Your primary objective will be to ensure the provision of high-quality technical support, which directly contributes to increased client satisfaction. By leveraging your expertise and leadership skills, you will guide your team in providing efficient and effective solutions to our valued customers. We are looking for a Help Desk Manager who is not only proficient in technical matters but also possesses excellent communication skills and the ability to collaborate with different stakeholders. Your dedication to delivering exceptional customer service and driving continuous improvement will be instrumental in achieving our organizational objectives. If you are ready to take up this challenging yet rewarding role, join our team as a Help Desk Manager and contribute to our commitment to providing top-notch technical support and enhancing client satisfaction. Responsibilities Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement
posted 2 months ago

Office Manager

UNITED CARGO LOGISTIC
UNITED CARGO LOGISTIC
experience15 to >25 Yrs
Salary65 - 95 LPA
location
Hyderabad, Bangalore+8

Bangalore, Noida, Chennai, Kolkata, Gurugram, Pune, Mumbai City, Delhi, Port Blair

skills
  • equipment
  • customer
  • accounts
  • payables
  • front
  • receivables
  • operations
  • desk
  • service
  • appointments
  • scheduling
  • management
  • office
  • financial
  • resources
  • human
  • statements
Job Description
Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports. To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required. Office Manager Responsibilities: Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity. Coordinating domestic and international travel, including flight, hotel, and car rental reservations. Purchasing office supplies and equipment and maintaining proper stock levels. Producing reports, composing correspondence, and drafting new contracts. Creating presentations and other management-level reports.  
posted 2 months ago

Guest Relations Manager

M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
experience2 to 7 Yrs
Salary2.0 - 5 LPA
location
Hyderabad, Baddi+8

Baddi, Idukki, Bhagalpur, Chennai, Bokaro, Kolkata, Chandigarh, Bhillai, Ahmedabad

skills
  • event planning
  • yield management
  • restaurant management
  • guest service management
  • event management
  • rooms division
  • customer service
  • property management systems
Job Description
We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotels facilities. You will also make sure our front-desk staff, including Receptionists and offer stellar customer service and provide memorable hospitality experiences for our guests.   If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, wed like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotels image by answering guests requests and making sure our visitors are satisfied. Responsibilities Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions Promptly address guests requests, like in-room dining Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
posted 1 week ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • B2B sales
  • Trade
  • Effective communication skills
  • Analytical
  • Leadership
  • GT
  • MT
  • Excel skills
  • Influencing skills
  • Initiative
  • Flexibility
Job Description
Role Overview: You will be responsible for acquiring app downloads and facilitating the first transaction with restaurants, as well as addressing inquiries from existing and potential clients. Your role involves gathering sales leads from the market, actively approaching restaurants of various ratings, and ensuring their partnership with Swiggy assure. Building and maintaining strong relationships with restaurant owners, providing guidance on purchasing decisions, and collaborating with internal stakeholders to enhance customer service will be key aspects of your responsibilities. Additionally, you will manage sales individually, develop business plans, and uphold the organization's values while representing Swiggy in the market. Key Responsibilities: - Acquire app downloads and facilitate first transactions with restaurants - Gather sales leads and approach restaurants of all ratings - Maintain strong relationships with restaurant owners and provide guidance on purchasing decisions - Collaborate with internal stakeholders to enhance customer service - Manage sales individually, develop business plans, and meet agreed targets - Represent Swiggy in the market and uphold organizational values Qualifications Required: - Graduated with 3+ years of experience in sales - Good working knowledge and experience in B2B sales, Trade, GT, MT - Confident, pleasing, and go-getter personality - Effective communication skills - Attitude & aptitude for sales - Team player with analytical and good Excel skills - Leadership and influencing skills with a wide network of contacts - Initiative and flexibility to adapt to change and recommend solutions for effectiveness and success,
ACTIVELY HIRING
logo

@ 2025 Shine.com | All Right Reserved

Connect with us:
  • LinkedIn
  • Instagram
  • Facebook
  • YouTube
  • Twitter