Punk Case

Ordered two phone cases several weeks ago and still have not received merchandise. The customer service number is only a answering machine no live person available.

Bought from a site described as Punkcase.UK. Turns out to be shipped from America! Took far longer to arrive than expected and it's not what I ordered! Should have been blue with a stand. Struggling to get a refund and to get them to accept that I do not plan to pay postage to return their incorrect product!

Absolute joke, con artists stealing from people. If they do reply it's lie after lie. Take your money and never received case.

Purchased by my wife for me 2 weeks before Christmas. It showed up almost a month late. The case fits great, but the battery case stopped working after only a few charges. Now all it does is blink 4 lights. I did the troubleshooting of leaving it unplugged overnight and tried again in the morning. Tried different chargers and cables. Still not working.

Customer service is poor. Shipping times sucked. Product is faulty after a little over 2 weeks.

I do not recommend anyone this product at all.

I ordered a case for my son's phone. We waited over a week for him to use his phone, so it's protected. The case finally arrived, it was the wrong case, not for his phone type, even the wrong color. I reached out to the company, they were less than helpful and not swift in taking any action. They refused to pay for shipping it back, or offering to send the right one out to me. I payed shipping to return it, still no refund, and just ordered another one so I can ha e my son start using his phone. We waited to get the other one, and I emailed them telling them to get my order right this time. Once AGAIN- WRONG CASE! I reached out again, and they sent no solution other than to give a return label this time!. I need a case, need 2 refunds, and need to make yet another trip to the post office! Ive ordered several times and never had these issues, I'm extremely disappointed and will never recommend PunkCase again to anyone! Horrible company!

I thought I'd give them a chance. Big mistake, huge! Received totally the wrong item. Was told to write return to sender on parcel and send back, there was no return address on the box, plus I live in the UK. I've since returned the case, they won't refund return postage even though it's there error and have been waiting for over 3 weeks for alleged refund or actual case to be sent. They don't reply back to emails. Dealing with PayPal now for refund. Don't buy from these guys.

I've waited over 2 months and still no delivery. They also put one click buys at the checkout which should have been my warning that they were a dodgy business. Any good reviews were probably written by staff or bots.

Don't get scammed or buy products from this website. You can see the video for further details, the customer service isn't responsive….

The cases are great - do the job and protect the phone from damage - but the customer service is atrocious.

I accidentally ordered the wrong case and sent SIX emails with no response. I was able to leave two voice messages, which was next to impossible because they were either experiencing high call volumes *automatic disconnect* or the mailbox was full.

I've never received a response to any of my attempts. Extremely unimpressed.

Was sent the Wrong item 3 times. And had to return it at my expense. Still have not recieved my Paid for item.

Do NOT buy from this retailer unless you want to get ripped off. They don't offer any refunds either.

HORRIBLE customer service, no response via email/phone. Got a tracking number, but no case. All I got was an "en route" status. Left several messages, and sent several emails. Do not waste your time, as far as I'm concerned this is a bogus site, and the people behind will take your money, without any hesitation. Hopefully I can get my money back.

Firstly I thought I had ordered from a UK based company as it stated it would be delivered within 3-5 working days. Then I check the tracking and it's coming from the US. Over 2 weeks later and the item still hasn't arrived at the DHL distribution centre in the US. I'm sorry but it doesn't take that long to get items sent to DHL for shipping. I'm now thinking that this is a scam company. I'm going to try and get a refund but I'm not holding my breath. Please don't make my mistake and do not order from this company.

My husband ordered a case, we received wrong color and size. I spent money sending the case back and am still waiting for correct case. Can't speak with anyone when called and it is hard to get replies. We were sent a tracking number but nothing has been given to carrier for 6 days now. I email and wait.

Finally received my case after 2 months of waiting for it. The case I received was cheap nasty and defective. Definitely was not the one I ordered. I've emailed numerous times with no reply to any. Disgusted by the company. I have learnt my lesson with substantial money down the drain.

I purchased this case over a month and a half ago and the case never showed up I have received absolutely no shipping information to even track it. I contacted punkcase via email to get a refund and they keep telling me it takes 5-8 business days to ship. Well I get that but it's been way over that and nothing at all. I don't really like throwing away money for no reason. This has been the worst company I have ever dealt with.

I received the wrong color for my case. Besides that there is a strange round mark where my finger print should be read that make the finger print unreadable.
Customer service wants me to pay for shipment to get the wrong case back to them before sending me the right case. Not a way to run an online store and assume mistakes.
Search for other brands!

Purchased a phone case with 2-3 days express shipping but it took over 6 weeks to arrive. When it did arrive it was the wrong case that was sent and had to pay customs fee to clear the border. Additionally, had to pay return shipping fees with no reimbursement

Amazing purchase. I have bought it couple of months ago, so I can now review it honestly. Looks funky and totally waterproof. The grip is just a rough plastic feel, which I like because I was afraid of it being a sticky silicone material. It fits perfectly and isn't bulky at all. Highly recommended if you are looking for a clear, solid and light case at the same time.

Just got an iPad 9.7 pro case, fits and looks great but unfortunately the volume buttons don't work, the camera hole doesn't line up correctly and neither does the finger print scanner. Now get a bottle of aspirin before you start trying to deal with the customer service center. What a disappointment that's all I can say. I've gotten 2 iPhone cases from them before that and they've been great but after this I'd be very weary of what I received in the future because they do not want to make it right...

I won't be taking this case off my iPhone 12 pro max, probably ever. They are married for the lost part. This case wraps this phone with procesion. It did take 2 months to get. But worth it. I paid 20 bucks for it and resolved all my concerns. Grab it.

Ordered 2 cases. A samsung S20 in teal and a samsung S8 in purple. Order arrived a week later than indicated making it a 2 week delivery instead of one. The S20 arrived in purple and the S8 was white. The plastic screen protector looks hokie and not to the standard we expected. I won't order from punk case again. We are going to use them because I don't want to go through the hassle of a return since their shipping took so long and we need to protect our phones. Hopefully the cases will. Dissatisfied!

My name is Randall Hancock I've owned a few punckcases im a painter and I need a case that blocks dust and water proof even though the lantern break over time and the speaker hole would eventually fill with dust and no one could hear me and finger print scanner never works my phone was always well protected but the last case I just ordered for s22 ultra did not fit my phone at all

This case feels cheap. The plastic gets oily easily, the obvious circle for the fingerprint scanner is irritating, but dammit it works. I want to hate this case, but it's the only one out there that actually has a screen protector built in and it's actually not that bad. Do I think it's worth the "permanently on sale" price of about $60? No. But, punkcase is the only company bothering to put out anything remotely dust proof so they can charge what they want. It's like car insurance. You hate it, you don't want it, but if you need it, you need it. I don't like this case, but I will buy another one.