Punk Case

"If" you decide to purchase a Punkcase case, I would do it via Ebay or Amazon. The company has the worst customer service ever. I ordered a case for my phone, realizing it was the wrong one, I sent it back via FedEx (should have just sent it though the USPS). We're going on 8wks now. If you call the company, the phone bank is full, and emailing them, you get no response. There are other great companies on the market now besides Punkcase. I would look into them before thinking about this company.

Ordered two phone cases several weeks ago and still have not received merchandise. The customer service number is only a answering machine no live person available.

Bought from a site described as Punkcase.UK. Turns out to be shipped from America! Took far longer to arrive than expected and it's not what I ordered! Should have been blue with a stand. Struggling to get a refund and to get them to accept that I do not plan to pay postage to return their incorrect product!

Absolute joke, con artists stealing from people. If they do reply it's lie after lie. Take your money and never received case.

I thought I'd give them a chance. Big mistake, huge! Received totally the wrong item. Was told to write return to sender on parcel and send back, there was no return address on the box, plus I live in the UK. I've since returned the case, they won't refund return postage even though it's there error and have been waiting for over 3 weeks for alleged refund or actual case to be sent. They don't reply back to emails. Dealing with PayPal now for refund. Don't buy from these guys.

They sent the wrong item, and expect me to pay to return it. They refuse to send the correct item. Never buy from this company!

Sent wrong color case. $#*! customer service. Refused to send correct case I ordered or give refund unless I paid to ship their mistake back! These people are scamming people! This business needs to be shut down! They are crooks!

I shouldve taken note of the terrible reviews this company has received. I received totally the wrong item, and was told to write return to sender on parcel and send back. There was no return address on the box, plus I live in the UK. I've since returned the case (I eventually got a reply and address) they won't refund return postage even though it's there error and dont offer any support to return. Ive been have been waiting for over 3 weeks for alleged refund or actual case to be sent. They don't reply back to emails. Dealing with PayPal now for refund. Don't buy from these guys.

Purchased a phone case with 2-3 days express shipping but it took over 6 weeks to arrive. When it did arrive it was the wrong case that was sent and had to pay customs fee to clear the border. Additionally, had to pay return shipping fees with no reimbursement

Don't get scammed or buy products from this website. You can see the video for further details, the customer service isn't responsive….

I was sent the wrong case and was told I could get an exchange or refund if I sent it back with a note and the order number. So I did weeks ago. I still don't have a case or my money back and I had to pay the shipping to send it back! I'm pretty sure this company is scamming people! Don't buy here!

I've bought 4 cases from them. The first 3 were excellent and arrived quickly, but the 4th... it never came. I contacted customer service, gave them the order number and screenshots from the shipping service that said they hadn't recieved the package. A month went by with no response. I contacted them again asking for it to be resent or for a refund. Still crickets. Thank goodness I had paid via PayPal because when I got no response from punkcase, I filed a claim with PayPal and got a refund. PayPal reached out to punkcase, punkcase sent them the bogus tracking number and said it had been delivered even though the shipping service had not recieved it. Basically, punkcase lied and tried to steal from a 4 time customer. I'm never purchasing from them again nor do I recommend them because of their unethical practices... unfortunate the company went this route since the cases were great and lasted a long time, but I can't do business with liers and thieves.

Loved the case sold by punkcase but when I went to reorder one ( cause I'm in construction and they get beat up) it said it was delivered and nothing showed up. Then I contacted them and they said they would send out another one free of charge but it was ( out of stock) right now. Instead of waiting around I ordered another case but different color and that one was lost in transit. The out of stock one never got to me and two payments later I was never reimbursed. Poor customer service, poor quality service

So the cases are the best however do not directly order from them. Can get them cheaper on Amazon. Ordered from the company and got the wrong case, they wouldn't do anything about it. Tried one more time and it has now been a month and still haven't received my order. Company sucks!

Punkcase cases are great cases if they send you the right one. Don't be a fool like me and order 3 times only to be ripped off by this this company 3 times. Take the time to read all the other negative reviews, trust me they are true. Punkcase is an unethical company that seem to thrive on ripping their customers off, some would even call it theft, you pay for 3 cases, they send only one and promise to send the missing 2, only to never send them or refund for the missing cases. They are an unethical company that should not be in business. Take your business elsewhere, Punkcase do not deserve your $$$.

There are 4 colors to the product I bought which are white, red, blue, and grey. I ordered a blue phone holder which is clearly stated on both my invoice and order confirmation but received a gray one... 3 weeks later. The package was a cheap Chinese quality light box with dull writing and is not even sealed. I paid for customs as well. I am truly infuriated with this scam! It's like they deliver whatever they had in stock regardless of our order with zero care about the outcome. Judging from all the other reviews I'm reading I seriously doubt I'll get any form of compensation or refund.

Waiting weeks for delivery because this UK company ships from the states but you don't find this out till after your order has been processed. Utter $#*! show of a company to deal with! Do not bother with these jokers!

Ordered bright teal lucid phone case and was sent plain black ultra thin. Raised with Punk case providing photos order details etc and took 4 emails to get them a crappy response. I requested right order be sent and postage free return but they simply said if I don't want to keep to return (at my expense) and order again. Do not use. Wish I had read reviews first.

Purchased by my wife for me 2 weeks before Christmas. It showed up almost a month late. The case fits great, but the battery case stopped working after only a few charges. Now all it does is blink 4 lights. I did the troubleshooting of leaving it unplugged overnight and tried again in the morning. Tried different chargers and cables. Still not working.

Customer service is poor. Shipping times sucked. Product is faulty after a little over 2 weeks.

I do not recommend anyone this product at all.

Scammers. NOT based in the UK. Send out wrong phone case and ask you to return for a refund. Takes weeks of messaging to get money back but postage is not refunded - £18 to return! Communication is awful, no personal service just auto generated messages. DO NOT BUY!

Just got an iPad 9.7 pro case, fits and looks great but unfortunately the volume buttons don't work, the camera hole doesn't line up correctly and neither does the finger print scanner. Now get a bottle of aspirin before you start trying to deal with the customer service center. What a disappointment that's all I can say. I've gotten 2 iPhone cases from them before that and they've been great but after this I'd be very weary of what I received in the future because they do not want to make it right...

I won't be taking this case off my iPhone 12 pro max, probably ever. They are married for the lost part. This case wraps this phone with procesion. It did take 2 months to get. But worth it. I paid 20 bucks for it and resolved all my concerns. Grab it.

I bought a case for my S21 Ultra+, and the touchscreen was not good through their protector. The edges were almost impossible to grab (ie: pulling down the top menu, the "P" or the "A" on either side of the screen etc. I eventually had to cut the screen protector portion out and purchase a cheap-y screen protector.

Overall, too expensive, not great design.