Organization / Workplace
Service Design LeadLocation
Helsinki Area, Finland, Uusima" FinlandOccupation
DesignerIndustry
Technology / Software / Internet
Website
www.janevita.comAbout
As Service Design Lead, I’m responsible for implementing the CX Strategy, supporting Zurich's Business Unites to leverage CX capabilities, including the localization of CX standards, customer journey operations, and CX capabilities formation.