FAQs
Is De'Longhi Australia currently holding any sales?
De'Longhi Australia isn't currently holding any sale events, though it is holding a 20% off heaters promotion which runs until September 30, 2026. Outside of this, you can expect De'Longhi to hold regular sales throughout the year coinciding with major sales events, such as EOFY, Black Friday, Boxing Day and more.
Does De'Longhi Australia offer free delivery?
Yes, De'Longhi offers free delivery across Australia on orders over AU$100. Orders under AU$100 incur a standard delivery fee of AU$7.99.
It's also worth noting that delivery is not available to some Australian territories, including the Australian Antarctic Territories, Christmas Island, the Cocos (Keeling) Islands, Lord Howe Island and Norfolk Island.
How long does De'Longhi Australia take to deliver?
Delivery from De'Longhi Australia usually takes 3 to 10 business days. Please note that deliveries are made on weekdays only — weekend delivery is not available.
How do I contact De'Longhi Australia's customer service?
You can contact De'Longhi Australia by calling 1800 126 659 between 9am and 5pm (AEST), Monday to Friday, and between 10am and 4pm (AEST) on Saturday. Alternatively, you can send a message on the Contact Us page of De'Longhi Australia's website, with replies typically taking 1 to 2 business days.
What is De'Longhi Australia's return policy?
De'Longhi Australia allows returns within 30 days, provided the product remains unopened. The brand also covers products that are faulty upon arrival or experience issues during the applicable warranty period. More information is available on De'Longhi Australia's returns policy page.
Hints & tips
Subscribe to the De'Longhi Australia newsletter: Subscribing to De'Longhi Australia's newsletter brings a 10% welcome discount to customers which can be used on their next eligible purchase. Beyond the initial discount, newsletter subscribers may also receive access to exclusive promotions and early updates on new product launches, which can sometimes include introductory offers.
Keep an eye out De'Longhi Australia promotions page: De'Longhi Australia maintains a dedicated Promotions page that highlights current deals across its product range, along with major sale events such Black Friday and EOFY. The page also regularly features free gift offers, cashback promotions and more.
How to use your De'Longhi Australia discount code
- Choose a De'Longhi promo code from the offers listed above.
- Click "Get Code" and copy the code when it appears.
- Visit the De'Longhi Australia website and add your chosen products to the cart.
- Proceed to your cart and begin the checkout process.
- Enter your promo code at checkout to apply the discount before completing your purchase.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers and our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in Sydney) also sources exclusive codes and sales info directly from some of the biggest retailers in Australia.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our coupons team to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
Unless otherwise noted, to ensure that all listed discount codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible — any expiry dates or terms and conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text — you’ll be able to click this to expand this section for more details.
What to do if a discount code doesn’t work
We take care to only list tried and tested discount codes on our pages, so all coupons should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms and conditions, sometimes retailers change these before we can update our pages.
Should a code fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (such as "10% off selected tablets"). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing ecommau@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
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Thanks to this model, we can save our readers money without charging you a thing. You won’t pay a cent to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.