UChat

Main Features

• Smart AI Agents: Handle sales, support, and lead qualification 24/7. Automate cart recovery, FAQs, and personalized promotions.
• Visual Flow Builder: Drag-and-drop chat logic, buttons, and ticket triggers. Design once, deploy everywhere—website, WhatsApp, Instagram, SMS, etc.
• Omni-Channel Mastery: Launch AI agents on WhatsApp, Instagram, Messenger, and 10+ more channels. Engage customers wherever they message from one hub.
• Live Chat Transfer: AI escalates complex queries to human agents instantly. Keep conversations flowing without losing context.
• Unified CRM & Ticket Boards: Track, assign, and prioritize tickets in Kanban-style boards. Filter by “Assigned to Me” or “Urgent”.
• Mobile App: Monitor conversations, update tickets. Never miss a lead or support request on the go.
• Integrate Everything, Effortlessly: Sync with Shopify, HubSpot, Zapier, and MCP servers. Trigger flows from Stripe payments, Calendly bookings, or Google Sheets.
• Real-Time Analytics: Track response times, conversion rates, and customer sentiment. Optimize campaigns with actionable insights.

Core Advantages

• No Coding Required: Designed for non-technical users. Intuitive visual flow builder creates powerful automations and AI conversations without writing code.
• AI-Powered: Full support for advanced AI chatbots with seamless integration of LLMs (OpenAI, Claude, Google Gemini, xAI, DeepSeek, Coze, etc.). Supports function calling for real-time actions and data fetching.
• Multi-Channel Coverage: Supports 15+ messaging and social channels including Web Chat, Facebook Messenger, WhatsApp, Instagram, Telegram, Viber, SMS, Voice, WeChat, Line, Slack, VK, Intercom, Jivo Chat.

Typical Use Cases

1. Social Media Manager: Automate replies to Instagram comments, DMs, or Facebook Stories—keep your brand responsive 24/7.
2. Qualify, Nurture, Close: AI agents qualify leads, filter hot prospects, and create personalized follow-ups to convert leads to sales.
3. Sales Autopilot: AI agents act as non-stop sales reps, answering questions, upselling products, and recovering abandoned carts.

Target Users

Social media managers, sales teams, customer support teams, small business owners needing no-code automation, digital creators, marketing directors.

Pricing & Trial

Offers a 14-day free trial with access to all Pro features—no credit card required. Specific subscription pricing details are not listed on the page.

FAQ

• What is UChat?: Serves all user types. Visual flow builder requires no code for beginners; advanced nodes like Javascript, external requests, and mini-app building available for advanced users.
• Which channels does UChat support?: Over 15 messaging and social channels (WhatsApp, Instagram, SMS, Voice, WeChat, Line, etc.).
• Does UChat support AI-powered chatbots?: Yes, integrates LLMs like OpenAI, Claude, Gemini; supports function calling and smart live chat transfer to human agents.
• Do I need coding skills?: No, designed for non-technical users.
• What kind of automation can I build?: Customer support, appointment bookings, sales funnels, lead qualification, reminders, order tracking, etc.
• Can I try UChat before subscribing?: Yes, free trial available with all Pro features, no credit card required.