Company activity

Updated 14 hours ago

This page gives you a detailed overview of how Eldorado.gg has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: May 2019.

Verified additional company details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Registered domain name ownership

Domain name confirmed in a third-party database

Bank account

Bank account registered during subscription process

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

12,157

Verified

15

Invited

0

Redirected

3,936


Total reviews from the past 12 months

16,108

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Eldorado.gg got its reviews in the past 12 months

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Dec-FebMar-MayJun-AugSep-Nov

New reviews by star rating

How many new reviews (distributed by star rating) Eldorado.gg got each month in the past 12 months

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Dec-FebMar-MayJun-AugSep-Nov

Reply behavior

How Eldorado.gg replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 52% of their negative reviews.

Eldorado.gg’s flagging activity

How frequently Eldorado.gg flagged their reviews in the past 12 months

What's a flagged review?

  • Eldorado.gg may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Eldorado.gg selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Eldorado.gg flagged 706 of their reviews a total of 760 times.
  • 73% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

5

<1%

2-star

3

<1%

1-star

698

99%

What happened to the 706 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

522

Reviews removed from trustpilot.com

184

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Eldorado.gg

518

Reviewer resolved the breach of Trustpilot's guidelines

4

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

179

Reviewer didn't resolve the breach of Trustpilot's guidelines

5