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Recent reviews

William Diabinho

William Diabinho

Rated 1 out of 5 stars

LESS THAN 1 STAR!! How I got scammed for €100 using a spoofed server (and why Eldorado's dispute system completely failed) The Purchase: I bought €100 worth of digital currency/items through a seller on Eldorado.gg. The transaction was supposed to take place in-game on an official public server. How the Scam Worked: Instead of delivering the items on the real server, the seller created a private/local server that was virtually identical in appearance to the official server, same overlays, same scoreboard formatting, and same UI. The seller then recorded a video and took screenshots on their private server showing a "successful delivery" to my username, making it look like the transaction actually went through. However, because this was hosted on their own private server and not the actual network, zero currency or items ever touched my real in-game account on the legitimate server. Where Eldorado’s System Failed: I immediately opened a dispute inside the order chat, attaching clear proof: Screenshots of my actual in-game account showing a zero balance on the official server. Evidence in the order chat proving no real trade or delivery took place. Details explaining that the seller’s video was recorded on a fake private server built to trick support agents. Instead of having a human support specialist look at the order chat or verify the server IPs and logs, Eldorado's system automatically marked the order as delivered and closed the dispute. Automated Rejections: I tried re-opening disputes and reaching out to support three separate times. Every single ticket was closed instantly without a real answer, giving me the same automated, copy-pasted response in Portuguese: "Quaisquer próximos passos necessários serão tratados de acordo com as políticas do nosso marketplace. Obrigado por nos ajudar a manter o marketplace seguro e confiável." The fundamental issue is that their dispute team took the seller’s fake video at face value without checking whether the delivery actually occurred on the official server. If a seller knows how to clone a server environment, Eldorado's buyer protection system won't catch it, they will close your dispute, release the funds to the scammer, and block you from getting a human review. Current Situation: Since Eldorado has repeatedly refused to review the evidence in the order chat, I am now forced to file a direct bank chargeback to recover the €100. Be extremely cautious buying currency or items where local server spoofing is possible, as Eldorado’s dispute team currently does not differentiate between official server deliveries and fake private server recordings.