Best in Activewear Store

19 minutes ago

DW

Bought a lovely plaid shirt fur lined......waited a long time for delivery but to be expected....main issue was the very first time I wore it and took it off the bottom snapper completely detatched from the jacket making it pretty un wearable now! I've emailed the company twice asking what they can do and have had no response.... not what I was expecting for a £100 shirt jacket!

19 minutes ago

TH

Story in 3 parts from Poland. 1. The buying I tried to buy the product via their website. Tried, because both payment via google pay and payment by card was rejected (nothing wrong with both payment types as i've just used them slightly earlier and slightly after the attempt). Finally I've gone to the store and bought it there, but their cashier had to use their company phone so i could order the shoes. 2. The wearing experience I tried on these trainers in the shop, weren't perfect but figured they'll adjust eventually. Nope, I was never more wrong in my life. I wore them again the next day, was just wearing different type of socks. After 15 mins it felt as if i'm walking on pins (or stepped on legos). Figured I'll return them when I have time to do so. 3. The return I finally went to the store as I have about a week left before I'm eligible for a return (and a refund). Store is closed temporarily as they're having some kind of refurbishing inside. Can't return it to the store as I was instructed in the receipt (an hour wasted for the trip). Calling support line - occupied. Reached out via chat... whether they offshore their support line or use "AI" (not much of an Intelligence though), this was the single worst customer line experience ever. Ready-made answers with no room for discussion from their side or answers that do not really answer my questions. Proceeded with the flow where I would have to pay for the return and I'd be granted a coupon for their products (which I'm no longer interested in, given the lack of comfort I had wearing those trainers), whereas I'm only interested in a return with a charge back to my card. Finally, after another half an hour wasted I got the answer that I can try returning it in a different store, already jumping with joy given today's experience.

2 hours ago

The best thing was how quick I received them I think this product is well made I think whoever for coming up with it and I'm excited I am I love everything about it the company that is and the merchandise never stop making them

2 hours ago

I have a problem with their website design. The first product I found let allowed me to get to determining the price - only to learn after designing my item - that the product was out of stock. A similar product doesn't allow me to add my artwork - the same artwork I added to the product that was out of stock. I spent a bit of time trying to find the right product and customize it only to find out it won't let me.

3 days ago

Hi Ocean's Apart, Order OA891075185. After multiple issues with this order, I received an email mentioning you did not have one of the set in stock anymore, so I asked you for a refund, obviously... On August 15th, I received an email requesting my bank details (RIB), which I promptly provided. Today is September 13th, and I still have not received the refund!!! I was assured a full refund within 14 days. According to UK's consumer protection law, I am entitled to a prompt refund. I am extremely disappointed with the company's lack of response and adherence to consumer rights.

2 hours ago

EH

Always easy to have things corrected and designed in a timely manner. I had a question, and the chat section was great, Sofia responded quickly and knew how to help. Very much appreciated without a hassle.

33 minutes ago

CR

i had a fabletics membership over 10 years ago and it was worth the money. i still have many of the items that i purchased back then. unfortunately now, the brand has gotten too big for it's britches. $70 member credits and no satisfying outfit combos after the initial new drop is released. you really want me to pay $70 for each piece?!? No. final purchase and unsubscribe.

A minute ago

CB

I love the t shirts. Great colors and soft material. They wash up nice too!

8 minutes ago

They were helpful and took care of the transaction very well.

2 hours ago

SE

The clothes are just great and the colors I like.