Baleaf Sports Reviews

I received the wrong size. I ordered medium and received extra small. I am not getting any instructions on how to return and get a refund. It's been over a week now. They say they'll get back to me in 24 hours.

They say I ordered Extra small and that they sent me instructions to return the items.

I replied and am still waiting for instructions. Very bad service and they are blaming the mistake on me. I am never an extra small size!!!

Date of experience: October 27, 2024

I am a bigger guy who sweats even when it is below 20. I was worried a bit about going to the Peruvian Amazon last summer. It is their winter but still high temps and high Humidity. Saw your long sleeve sweat whisking shirts at a great price and thought why not? Glad I did they were perfect. Did I still sweat? Oh yeah, but it wasn't all stuck in my shirt. Actually I didn't have to wring out the sweat in my shirt at any time during the day. Still using them during this summer in Nebraska to mow the lawn, workout and coach football. Thanks for making this product.

Date of experience: July 28, 2024

Aaron is stellar. He is efficient and personable and listens and clarifies. No company is perfect. Mistakes happen. Baleaf has stood behind their product and Aaron is a huge asset to this great company. Well done!

Date of experience: October 27, 2024

I ordered two items and it took over 2 weeks to arrive. I contacted the company via email and never heard back. The tracking app is only for mobile devices and it's confusing to use. Unfortunately the fit is not great for me (they fit on the small side), so I need to return them and haven't yet heard back...and I need to ship them back ASAP as I'm leaving on vacation in a week! EDIT - after posting this review I was contacted multiple times by Baleaf representatives and offered a couple of alternatives. In the end, I arranged to send the items back. For Canadian customers, it isn't possible to arrange for an exchange so do your homework around sizing before purchasing!

Date of experience: October 20, 2024

I love the Laureate High-Rise Bermuda Shorts! They are soft and comfy, durable, and casually stylish. I've been wearing them daily. Time to buy some more!

Date of experience: October 01, 2024

I had an issue with my recent order, and Aaron was extremely responsive and helpful throughout the process. Although my preferred item was out of stock, Aaron quickly processed a refund and ensured everything was handled smoothly. I truly appreciate the professional and thoughtful service!

Date of experience: October 19, 2024

My purchase came while I was out of the country so I missed the return date but needed a different size the package sadly was sitting mocking me, lol. When baleaf asked about my satisfaction I told them my plight. Well, Arjay and Joan in customer service worked some magic(without me asking) to get my exchange.. Customer service of a company always brings me back! Thank you

Date of experience: August 12, 2024

I purchased the Capri shorts and was amazed at how I could move all around and no tightening anywhere. My husband thinks my butt looks good in these capris so I ordered two more pairs. I’m not active in sports but these are better than any shorts I’ve ever owned

Date of experience: September 26, 2024

I ordered two pair of pants for an upcoming only to realize they were out of stock. Aaron refunded my purchase right away and was very kind. I will definitely reorder them when I get back and they are in stock! Great customer service!!

Date of experience: October 07, 2024

I love the quality of Baleaf products. The Laureate UPF 50 shorts are my favorite. I am 66 and they are a perfect longer length, stretch in waist and so lightweight. I live in Florida and they dry so fast if they get wet. The pockets are perfect for hiking with my dog and carrying extra items like my phone or bags.

Date of experience: September 28, 2024

I have purchased several products from Baleaf Sports in the last few months. The fit and fabric is perfect. Their shipping is very timely and I really appreciate the quality packaging of their Capris and Long Pants. I had a slight issue with the pocket sewing on one pair of Capris and brought it to their attention. They requested a picture and promptly offered their apologies and are sending me a replacement at no charge. Definitely will recommend this company and product to my family and friends.

Date of experience: September 13, 2024

I absolutely love my new bike shorts! They are flattering and comfortable without giving the diaper butt look that many biking shorts give. On a 20 mile ride I was very comfortable. The elastic band around the thighs is soft and more like small grippy dots, so it doesn’t dig into you while you ride. So happy to have a cute and practical pair of biking shorts! A must buy!

Date of experience: September 18, 2024

Over a month ago I ordered two of the same pairs of bike shorts that were size medium from the company. Unfortunately one pair was bigger than the other. I notified the company immediately, but they just kept emailing me back the same questions: what is the problem and could we have photos. It seems that my emails go to different people all the time and no one takes responsibility.

Date of experience: August 21, 2024

I bought the Laureate 3D Padded MTB Shorts and they are great! Very well made and the padding is incorporated into the inner lining. It provides excellent comfort for longer rides. I also like to pocket placements... good for wallet and key. I will be buying more of these.

Date of experience: September 06, 2024

After losing weight, I bought a smaller size of these pants that I have enjoyed for years. For hiking, walking, everyday wear, they are lightweight, cool. comfortable and loaded with pockets. Baleaf makes the excellent clothing.

Date of experience: August 25, 2024

I recently purchased the Baleaf Laureate High Rise 10" Quick-Dry Bermuda short to wear bicycling. They performed beautifully, not riding up on my legs or constricting my tummy. They are soft, comfortable, and true to their name, quick drying. I find they are my go-to for shorts now and will definitely get them in other colors.

Date of experience: June 12, 2024

I’m very impressed with this company and their Laureate UPF50+ DWR Pocketed Capris. I ordered 3 pairs and after a few weeks of waiting I only received one pair. I contacted the company and they informed me the other two colors were out of stock. They offered to refund my money or wait for new stock. I chose to wait and they credited me 10% off my initial order for the delay. I’m a size 2 and I ordered an extra small. They fit perfectly, are extremely comfortable, are wrinkle free after hours of wear and cool in warm weather. I washed according to the directions and they remained wrinkle free. Great product and company. I will remain a life long customer.

Date of experience: August 08, 2024

I have ordered numerous pairs of their Capris in different colors and the pants in numerous colors. I am 5'tall and 114 pounds and it is hard to find inseams on pants and Capris that fit. These fit perfect. They are comfortable and look good. The material is soft and washes and drys well.

Date of experience: September 03, 2024

After completing order, I realized the shipping address was incorrect. I was not unable to access my account. Password issue. Using the contact us function, I was able to get help. Address was corrected. This was taken care of in minutes. I was so relieved.

Date of experience: August 08, 2024

My ordered package was delayed by Canada Post, but my complaint about this was well heard by attentive and professional Baleaf agents. They made sure I eventually received my order and offered me a generous discount as a gesture of good will. I placed a new order right after that!

Date of experience: June 26, 2024