Funky Pigeon Reviews 

332,207
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 15,256 reviews, reviewers had a great experience with this company. Customers love the wonderful selection of greeting cards and find the online platform extremely simple to navigate for personalising items with personal photos. Consumers frequently mention that orders are processed very quickly and products consistently arrive in fantastic quality, making it a reliable choice for special occasions. Some people were dissatisfied with delivery delays, noting that paid express shipping did not always arrive on time for birthdays. Additionally, a few customers experienced occasional website glitches, such as basket errors or lost uploaded photos requiring them to start over entirely.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and as expected.... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers praise the prompt arrival of their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform offers... See more

Order

Consumers find order experiences to be mixed. Many customers praise the quick and easy ordering process,... See more

Website

Customers had ambiguous experiences with website, with many reviewers praising the platform as a go-to site... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Could improved by allowing text to be cut/copy & paste into your text box's. (ie a poem, lyrics, quote, saying etc.) Also several photo's were automatically and unnecessarily cropped and whilst you... See more

Company replied

Rated 4 out of 5 stars

Order was processed and despatched on day I ordered it. Hopefully Royal Mail will deliver it quickly. Disappointed the 30% off discount code did not work. I received the email from you at 11.01am t... See more

Company replied

Rated 4 out of 5 stars

Good experience finding right photo. It’s a nuisance having to change font style, colour & size for each of the three text boxes. Once a style is chosen on Moonpig it retains the info for the whole p... See more

Company replied

Rated 4 out of 5 stars

Ordered a Birthday card and gift to be delivered to a friend. My friend was really pleased with the items, she had opened the box before her birthday because she didn't know what it was, so spoilt th... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

332K reviews

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4.0

All reviews

(332,207)

14,907 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery woes…

The ordering process and customising options were fine,but what is shambolic is the customer service if and when something goes wrong (I've had plenty that worked well and this is my taste of the only time I've had cause for complaint)
It was an overseas order with customised card and gift,ordered 3 weeks in advance for plenty of delivery allowance. When I hadn't had any confirmation of delivery a few days before the birthday,I contacted customer services and has a couple of days wait for a reply. All I was asked was confirmation of delivery address which I gave and was told it would be investigated and reported on. I raised the same query several times in the coming days as the birthday came and went, each time being asked for the same info and a promise of an investigation and a report back. We are now over a month and a half down the line and I've heard NOTHING back. I got my money back through PayPal (I strongly advise using this as your payment method, as they know how to run an internet based service) but no card or gift was ever received, so I was left feeling quite embarrassed and highly disappointed by the whole process.
Goodbye Funky pigeon,hello Moonpig !!!

August 6, 2026
Unprompted review
Rated 2 out of 5 stars

My recent order was a birthday card to my Dad…

My recent order was a birthday card to my Dad for today (Sunday 20th September). I ordered in plenty of time and it wasn't until I called him this morning and he thanked me for some birthday GIFs I sent him earlier this morning on my mobile but never mentioned a card so I said "what about the card?" He then said to me "what card?".

It's upsetting for me and my Dad.

I hope you can improve your service or I will look elsewhere for cards in the future.

Kind regards

Sarah Maw

September 20, 2026
Rated 1 out of 5 stars

Extreme short expiration date on hampers

Received a hamper mid-late September. It was a perishable hamper and I noticed the products had been stored incorrectly as the chocolate had chalky white patches. Looked and the expiry date and every product has a best before date of October 2026.

September 19, 2026
Unprompted review
Rated 3 out of 5 stars

Overall costs increased throughout

Why can't you use second class with royal mail to make the delivery costs less, especially when ordering in advance of delivery date.
The cost seemed to have increased from the beginning of the process to the end

September 19, 2026

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