Best in Energy Supplier

17 minutes ago

BH

I am waiting to see if there is any difference between Ohio Edison and your company. Signing up was very easy. Let's see how the service is in the future.

2 hours ago

SU

Everything

3 hours ago

CA

All the info was there to make a decision on which company to switch to. Too many choices makes it stressful but when it's all in 1 spot makes it easier

4 hours ago

JG

I need important information about my account and billing etc BUT, I don't need advertisements, informational or other crap clogging up my email inbox. Especially, every day.

2 days ago

MD

Team has gone out of their way to be helpful and nice.

3 days ago

They explained everything, helped, helped save a lot of money when I reinstalled everything to solar energy, I hope the connection will work and I will continue to work with them.

2 days ago

SF

Really easy to set up account

6 days ago

I was in my home with my 2 children when I opened the door he presented himself as Lee with just Energy. I told him, I am with Reliant and have a good rate with them. He said that Reliant had a base fee and that Just Energy didn't. Sales Agent Lee said, that Just Energy, would only charge me for the consumption of the energy, and no base fee or other charges would be charged. He said I assure you, you will pay less than what you pay at Reliant!. I then let him know that I had a contract with Reliant and that they have a CANCELLATION FEE and he said JUST ENERGY pays cancellation fee in its entirety. I then told him that I was not interested but he was talking with my children already so he said to sign some documents and he will make sure that Reliant gets their cancellation fee. I HAD NO CHOICE! But to sign the documents he had on his tablet fast because I was afraid for my children as I had my baby in my hands and the sales agent wouldn't let me close the door. After this, I was charged an early cancellation fee of $295 from Reliant. JUST ENERGY DIDN'T PAY ANYTHING. I contacted supervisor Jude on August 22, 2024, and He said that the sales agent Lee lied to me because they do have a base fee and other charges but that he does not work for them anymore so they couldn't do anything to help me. Supervisor Jude said if I cancel the contract I will be responsible for another $195 cancellation fee from Just Energy. The electricity bill that they are sending me says $224 when normally with reliant was at $60-130. Now, I am stuck with a contract that I was forced to get into. If I cancel I will have to pay them almost $500 for the month and cancellation fees. To correct this situation, I am requesting a refund of the cancellation fee of $295 that was charged to my bank account by Reliant, and to cancel this contract without the cancellation fee along with the insane bill of $225 for this month.

3 hours ago

EJ

Despite their unkept promises, electric bill keeps skyrocketing. Their last promise is that my electric bill would be lower if only I signed up for a year instead of month to month. This summer, due to Hurricane Beryl blowing out our power (and surrounding transformers it seems) we were out of power for a week. Yet with only three weeks of using power, our bill went up over $100. Rhythm blames everyone but themselves: Mostly Centerpoint. I can't make a case unless I contract for one year so I did. Under contract, and without our biggest energy hog, our refrigerator (knocked out by the power surge, using significantly less power), our bill stayed the same. That repetitive boilerplate apology they seem to tag onto anyone at Trust Pilot who reports a bad experience? It's phony. Upon contact you'll find that it means nothing to them. They only use it to try and Upsell you. If like me you are under contract, keep records of everything. Speak kindly to their support all the same. They aren't the decision makers and lots of people work at a job they don't like.

Jan 25, 2024

AN

Fu.king klowns