Expert Support for Smarter Spend Management

Tropic's customer teams are your partners in spend management, providing you with guidance and expertise that saves you time and money.

Consulting support sets you up for success on day one

Our comprehensive onboarding process delivers on our promise of quick time-to-value while making sure you're set up for success long-term.

Your journey to efficient spend management starts with a committed Implementation Consultant to guide you through every step, consulting on the spend management and procurement best practices that are aligned to your needs.

Ongoing support elevates your spend management

Your account team provides expertise and consultation so you can save the most with Tropic.

We'll partner with you to evolve and mature your spend management and procurement processes, making sure your organization achieves its desired outcomes!

In-App Product Updates & Knowledge Center

Stay up-to-date on product releases, brush up on feature-specific tips and tricks, and review how-to articles with in-app notifications and a comprehensive Help Center.

Whether you're logging into Tropic for the first time or you're a seasoned pro, our Help Center is your one-stop shop for Tropic knowledge.

Subject matter expertise and knowledge when you need it

Effortless assistance is at the core of your Tropic journey. Get fast and friendly technical support when you need it.

Our team of experts is here to answer product questions as well as troubleshoot, investigate, and resolve any issues that may arise.

Your success is our success

Leveraging best practices learned from helping hundreds of customers, Tropic experts can design a spend management program that makes finance, procurement, and IT leaders the efficiency superheroes of their organization.

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"Supplier intelligence is super helpful. The insights let me gut check offers, check which angles I might not have considered, and ensures I enter into negotiations with a solid plan."

Alli Rodgers

Senior Manager, IT & Applications

Alli Rodgers

Senior Manager, IT & Applications

Supplier Intelligence has been invaluable in helping us make informed and timely decisions on our software purchases. I regularly reference Tropic’s price benchmarks and negotiation playbooks to get an understanding of the competitive landscape and where our terms stack up.

Cameron Davis

Director of Procurement

Cameron Davis

Director of Procurement

It gives us a game plan to go in and effectively get what we want. Having that detail helps me really understand what am I being uplifted by and what’s happening to the rate.

J.B. Snodgrass, CPA

VP, Financial and Sales Operations, Procurement

J.B. Snodgrass, CPA

VP, Financial and Sales Operations, Procurement

Tropic has been one of the highest ROI initiatives we’ve ever deployed on the finance team at Zapier, they are true partners to us, and it’s been amazing watching them release better and better technology to help Zapier save money.

Ryan Roccon

VP of Finance

Ryan Roccon

VP of Finance

If you have a lot of cross-functional reviews, Tropic makes it easy to build out workflows. It’s not over-engineered so you can take a rightsized approach to procurement.

Silver Wade

Senior Manager, Procurement

Silver Wade

Senior Manager, Procurement

Tropic clearly shows where a deal is in the workflow and is the source of truth our vendor contracts. Easy to use and implement.

Dillion Jacobson

We manage 100% of our spend with Tropic and consistently been impressed by their ability to step in and be an extension of the Rightway team.

Xavier Del Rosario

VP of Finance & BizOps

Xavier Del Rosario

VP of Finance & BizOps

Apart from the platform itself, which I find incredibly intuitive and versatile - and the fact it completely changed how we manage Contracts - my favorite thing about Tropic has honestly been the Customer Service. Probably the best support I've ever received, beginning from our introductory meeting, then onboarding and training support, to just day-to-day issues that come up.

Tanner J.

Senior accountant

Tanner J.

Senior accountant

For budget planning purposes, my team uses Tropic as a source of truth for our contracts, showing us where we’ve made investments so we can properly allocate resources in the future.

Tyler Toft

Director of Finance

Tyler Toft

Director of Finance

From the perspective of IT and security, we needed something that could help keep software purchasing under control … something that could help with contracts, contract isolation, management, lifecycle, renewals, and visibility.

Daniel Brundige

VP of IT

Daniel Brundige

VP of IT

SaaS procurement and renewals can take up a ton of time for "owner" of each software tool. Tropic frees up time to work on more pressing needs. And they help reduce overall spend.

User in Computer Software

As an IT Manager, I have a small team and do not have the resources to dedicate time to negotiations for SaaS spend for each vendor. Tropic helps take that off my plate and prevents the need to onboard a procurment role specifically to reduce our annual spend.

Chris Mullins

Tropic lowers our anxiety level that we are going to miss something. Tropic manages those purchases and renewals with an innate understanding of the specifics around the tool and type of usage we need.

Dan Hartz

Procurement and Logistics Manager

Dan Hartz

Procurement and Logistics Manager

It's allowing us to see all of our SaaS spend management in one place for easier management. We can see the renewal dates and opt-out dates that allow us to keep better track of what needs to be done and when. Tropic is great for keeping everything streamlined and getting us deals.

User in Information Technology and Services

I like that it easily helped us consolidate and manage our tech stack and spending. Previously the ownership and renewal management of our tech stack was complicated, and there were certain products we weren't even sure we were using. Tropic has helped us gain control of that process.

User in Computer Software

Without Tropic, procurement would’ve come to a screeching halt at RainFocus because of limited internal personnel. The platform is good, but the people are great. Tropic offers well-managed service, and I get responses in a timely manner.

Brandon Bailey

VP Strategic Financial and People Operations

Brandon Bailey

VP Strategic Financial and People Operations

Tropic has enabled our company to get our current software spend under complete visibility and control and craft an invaluable workflow for acquiring new vendors and services. Super happy with the platform and team thus far.

Sam Good

It's a very intuitive platform that can adds value across in multiple areas across the Procurment spectrum (spend management, requisition/workflow, renewal planning, contract management), but doesn't force you to do everything at once.

Kyle H

VP, Global Procurement

Kyle H

VP, Global Procurement

Tropic is a great tool to organize, manage and (most importantly) get the best rates on your tech spend. I have used it for over a year and it was able to take us from little management of spend to complete organization.

Brian McGartoll