Press
Press releases
Zendesk to Deliver Secure, AI-Powered Employee Service Solutions Through Expanded Microsoft Integration
18 November 2025
Contextual Intelligence Becomes the New Standard for Exceptional Customer Experience in 2026
18 November 2025
Zendesk Foundation Unveils 2025 Tech for Good Impact Award Winners Driving Meaningful Change
12 November 2025
Zendesk Named a Leader in the 2025 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
27 October 2025
Zendesk Unveils Powerful New AI Capabilities within the Resolution Platform to Accelerate Service at Scale
8 October 2025
In the news
How Slack Swarming and Reacji Boost Premier Support at Zendesk
Most Companies Don’t Get What It Means To Deliver A Great Customer Experience
Zendesk CIO Looks to Scale IT as It Chases $1 Billion in Revenue
The CEO of $9.6 Billion Zendesk Explains Its Acquisition of Smooch and How Buying Startups Fits in with His Plan to Hit Billions in Revenue
Zendesk Acquires Smooch, Doubles Down on Support via Messaging Apps Like WhatsApp
Zendesk Acquires Conversational Platform Smooch, Launches New WhatsApp and Slack Integrations
Zendesk CEO: How customer expectations have changed in the past decade
About Zendesk
Our company
Zendesk is a service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.
The best customer experiences are built with Zendesk.
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Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Our products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation and scale with their growth.
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