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Thank you for the question and the insights, very helpful! We are still working on the monetization strategy for Colanode and there are multiple ways we can (and probably will) do it. Before answering with more details, I would like to make sure I understand your perspective correctly. For the pay-per-version approach how would that work? You want to self-host a specific version and use it? Where does our part come? Will we manage the infrastructure? Is it our infrastructure or yours and we just make sure it runs? Or am I wrong? |
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(might be a bit of a rant) I personally like the approach immich takes ( https://github.com/immich-app/immich ). You pay one time fee, but basically don't get much else than warm fuzzies (it's basically a donation, but shows you a nice badge in the instance that shows you're a supporter). However, you still need to self-host the instance. When stuff is cloud-hosted, it's acceptable that there is a monthly fee. But even then, some monetization models are really non-sustainable. I recently cancelled a subscription for a project planning app, because:
... I think this is similar to the OP who has multiple customers and wants them to have access, but if there's nothing happening in the project (for example it's deployed, done and only bugfixes and maintenance are happening every now and then), he still needs to pay a chunk of money just to keep the lights up. I can name a couple of other projects that have poor monetization practices (in my opinion). For example for OS the model of per core/per CPU socket tends to punish light users that want to have a reserve for an occasional spike (Proxmox - I'd be paying hundreds of dollars because I have a couple of small machines running different chores at different places. I'd like to support the project by buying at least one license, but I don't want to support this kind of licensing strategy... so I didn't). Or actively preventing users from building and deploying from source (VyOS). Or having a huge gap between the free/community/opensource tier and the paid tier (again VyOS - the cheapest paid license is $2000/year if I'm reading the current pricing correctly, which is insane for a home lab router). Other commercial projects tend to force users to pay subscription for everything and convert existing users that have perpetual licenses to subscriptions and that is also unacceptable behavior (Altium Designer, Teamviewer). When paying for cloud hosted, I think any features should be one time purchase + maintenance fee to cover the hosting expenses (I'd say per storage used, per number of items in the database, whatever causes the highest expense). That said, I will not be subscribing to the cloud model and will only self host if and only if the app remains fully opensource. There are already too many similar apps that do have dubious monetization models - you can self host everything, but some plugins are paid and closed source. Or become closed source eventually. The app looks very promising though and I would consider one time or even recurring donation. I already do donate to a couple of opensource projects that I use on a daily basis to keep them living. |
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Wanted to chip in my two cents as someone who recently found Colanode, is enthusiastically setting up a cloud hosted workspace for my small town nonprofit community, and doesn't mind contributing financially towards development of the project: I'm very willing to pay a per-instance hosting fee. If I can pay $20/month to provide 10 different tiny grassroots orgs with the digital collaboration tools they need to work together, and help you folks pay the bills at the same time, that feels like a fantastic use of $20/month. What would immediately turn me away is any sort of per-user pricing. In the kind of community work that I do, I need to be able to invite new people in without worrying that I'm going to be on the hook for $8/month for the rest of my life whether or not they end up using it. The biggest appeal of the Colanode model for me is knowing that our costs are only going to go up if we start using a bunch of data, not if more people get involved. My biggest fear is that investor-driven ensh*tification creeps in over time and leads to a per-user pricing scheme coming in after we've spent years building a Colanode-based community resource. I'm going to try to mitigate that risk by learning the skills I need to self-host, but in the meantime I would love to see robust export functions implemented, as well as a commitment to stay away from per-user pricing. |
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Thanks a lot for all the insights and proposals, really appreciate you taking the time to share them. I completely understand your perspective and concerns, and they are genuinely taken into consideration. We recently published the Colanode Cloud pricing at colanode.com/pricing and as you’ll see, we chose a per-workspace pricing model instead of per-user (there are no user limits per workspace). Things may evolve and change over time, no one can predict the future so I don’t want to make promises just for the sake of it. But I can tell you this: Almost everyone I’ve spoken with has recommended the standard per-user pricing because it’s “better for the business,” and I still chose per-workspace. The reasons are simple (for me):
If at some point we do change the pricing approach, we are making sure that moving to self-hosting remains a straightforward option, by:
This is something that we are publicly committing to and actually have written about it in the manifesto which everyone can read at colanode.com/manifesto. As mentioned there, my goal is to make the Colanode the default collaboration workspace for the future and to do that we are looking into the (really) long perspective and not gaining some short term financial rewards. |
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Is there going to be an option to pay-per-version?
Or is this just going to turn into a subscription service for the non-self-hosted version?
I would pay $300 right now, today (or maybe more after a trail) if you had a full product with multiple workspaces and a pay-per-version model and a simple self-hosted setup (just simple documentation and a list of a few commands to run, no complex docker or orchestration setups). I'd want free security until the next major version or, if it were really stable (i.e. 2+ years between feature-based releases), then some sort of reasonable cost for security updates (NOT features) after a year (say $30/year). And I'd pay a discounted fee for feature-based major updates - maybe $99 or $199 depending on how frequent the versions were, and if the features being released matched things that I and the teams I work with needed.
The reason I don't pay $300 for https://once.com/campfire right now is that they charge full price per workspace and, since I freelance, I'm involved in multiple workspaces and paying each time I want to set up a workspace with different people is just too much. I was absolutely willing and ready to pay, but when I found that the documentation for multiple workspaces was "that's a separate install", it killed it for me.
If the goal for this is to be a SaaS, that's antithetical to the customer base. I'd certainly pay $10/year for up to 1TB of transfer to sync data rather than paying $5/month to sync data on a dedicated instance, but I don't want to get locked into a $30/month/user subscription and then have the detriment of a new version forced upon me every few months with "features" designed to attract new, free users at the expense and agony of loyal, paying customers who care more about reliability and usability than chasing shiny buzzword tech.
I very well may not be your target market, but if you're aligned towards providing stable, working, permanently-available software that doesn't force people into a subscription under the guise of being a free Ai tool... well, I'd come back again and again, year after year to get the kind of improvements that existing paying customers want. I'd keep an eye on this, and I know a handful of other freelancers who would pay for the same. One of which would buy same-day because we work together on a few projects and he has many of the same problems.
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