Describe the current behavior
I have an active Google Colab Pro subscription. A payment was declined and Google keeps retrying the charge and asking me to add a new payment method.
When I try to cancel the subscription using the official cancellation page, it fails with the following error:
Could not fetch resource at https://colab.research.google.com/subscriptions/cancel?authuser=0: 400
The subscription is marked as active in Google Payments, but it does not appear in my Google Account subscriptions page, so I cannot cancel it myself.
Describe the expected behavior
I should be able to cancel my Google Colab Pro subscription normally, or the subscription should appear in my Google Account subscriptions page so I can manage it.
What web browser you are using
Brave and Safari on macOS.
Additional context
Google Payments shows the subscription as active and also shows an overdue/declined payment. The cancellation page consistently returns HTTP 400 and prevents cancellation.
Describe the current behavior
I have an active Google Colab Pro subscription. A payment was declined and Google keeps retrying the charge and asking me to add a new payment method.
When I try to cancel the subscription using the official cancellation page, it fails with the following error:
Could not fetch resource at https://colab.research.google.com/subscriptions/cancel?authuser=0: 400
The subscription is marked as active in Google Payments, but it does not appear in my Google Account subscriptions page, so I cannot cancel it myself.
Describe the expected behavior
I should be able to cancel my Google Colab Pro subscription normally, or the subscription should appear in my Google Account subscriptions page so I can manage it.
What web browser you are using
Brave and Safari on macOS.
Additional context
Google Payments shows the subscription as active and also shows an overdue/declined payment. The cancellation page consistently returns HTTP 400 and prevents cancellation.