Tags: customers

Three things about data

1. Data is a risk.
2. Data is distracting.
3. It becomes a job.

Thinking in Triplicate – Mule Design Studio – Medium

Erika has written a great guest post on Ev’s blog. It covers the meaning, the impact, and the responsibility of design …and how we’ve been chasing the wrong measurements of success.

We design for the experience of a single user at a time and expect that the collective experience, and the collective impact, will take care of itself.

Thieves Are Your Best Customers in Waiting – Stuntbox

A great article from David with some concrete proposals for media companies.

By the way, how nice is David’s new responsive design? Very nice. Very nice indeed.

Apple - To all iPhone customers

Early adopters of the iPhone now get a $100 of Apple Store credit. Nice bit of customer management.

Sisters Complain Of Nightmare Trip (from The Argus)

Yet another reason never to fly with Ryanair.