CU

customer

Ireland

Reviews

Review of Joom


Rated 1 out of 5 stars

Made the mistake of purchasing a needoh…

Made the mistake of purchasing a needoh advent calendar - to find out upon delivery it’s a fake! Poor quality wrapping, packaging smells awful, blurry and poor print quality, logo is wrong and misspelt the word ‘advent’- ‘adyent’! No schylling logo either!! Stay away! And I am not going to even try opening this product. And its target audience is children! What are we doing to ourselves there is no way this is going to my child!
What has happened to all the safety regulations in this world we are just poisoning our world!! How do I get my money back on this??

21 September 2026
Unprompted review

Review of MOSSO


Rated 1 out of 5 stars

I was charged for a subscription I did…

I was charged for a subscription I did not enter into. I stupidly took your quiz and got my results without realising you were conning me out of €17.26 plus an unauthorised payment of €51.81 last night. How can I get my money back for last payment I certainly did not knowingly agree to! Thanks.

14 September 2026
Unprompted review

Reply from MOSSO

Hi customer,

We sincerely apologize for such unpleasant experience.

Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at tp@mosso.ai with reference number CUSTOMER790509. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation.

Best regards,
MOSSO Team

Review of Parcel2Go


Rated 2 out of 5 stars

Parcel hasn’t been received by the…

Parcel hasn’t been received by the recipient yet! This review request has been sent too early. Parcel should have been delivered yesterday (Friday).

Update: thanks for your reply parcel2go. Parcel has been delivered. Irish customs delayed the parcel. Your service is great and I will be using again, just need more info on customs info when sending form uk to eu. Thanks

5 August 2022

Reply from Parcel2Go

Good morning,

Thank you for leaving a review. I am sorry to hear that your parcel has been delivered yet.

If you do require any further assistance, I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.

https://www.parcel2go.com/help-centre/parcels/question/general/how-do-i-contact-parcel2go

Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.

Thanks,

Emily
Parcel2Go Customer Services