Allianz car and home insurance Reviews

22,284  Excellent
TrustScore 4.5 out of 5

4.5

In the Insurance Company category

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Reviews4.5

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Rated 5 out of 5 stars

Fantastic cover with Allianz

Used Meerkat to get a home insurance quote and Allianz were the best option. Logged over to their site and the website is so easy to navigate through with help all the way through. Really appreciate the cost of the insurance too as I don’t feel like they were trying to rip me off.

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Great value Car insurance with Allianz

Great value Car insurance with Allianz. Their price was well cheaper than the renewal price given to me by my current insurance. Though is online only cover which is also similar to my previous insurance company. So far so good. Would recommend.

Date of experience: 04 November 2024


Rated 5 out of 5 stars

The website was the best I've used

The website was the best I've seen and I've seen loads right from Dial-Up days and the new AI concepts.

Very easy access, visibility and information. It looks visually clean and accessible on my phone, without losing detail.

Date of experience: 04 November 2024


Rated 5 out of 5 stars

I feel happy with my new provider

I have been a loyal direct line customer for a long time, but I could see their premiums creeping up without any real loyalty discount. This year they simply refused to budge from the price, so I dropped them. Money Supermarket helped me find Allianz. I found their site really easy to deal with and they were the most competitive quote I could find. I am very pleased with my new insurance provider.

Date of experience: 04 November 2024


Rated 5 out of 5 stars

great quote

Really happy with my quote. I have never insured with Allianz before; hopefully I won't need to find out if the customer service is any good or not.

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Car Insurance Renewal

I needed to obtain a new comprehensive insurance vehicle quote as my current insurer wanted to charge a 70% plus increase on last year's premium.

I found Allianz through a market comparison site and the process was quick, easy and I obtained a 20% reduction in premium.

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Uncomplicated

I’ve just insured my car with Allianz, really pleased with price & so quick & simple to do online, very straightforward no messing

Date of experience: 06 November 2024


Rated 4 out of 5 stars

Has a problem

Has a problem, the first authorisation crashed, so I waited and got another One Time code from my bank. it was showing as pending, lets hope it only goes through once.

Date of experience: 07 November 2024


Rated 4 out of 5 stars

Ive had no problems

Ive had no problems, so apart from starting my cover with flow everythings been fine.
Shame about the high renewal price, otherwise id have stayed.

Date of experience: 11 June 2024


Rated 1 out of 5 stars

Shocking Service

Shocking Service. Sent 6 emails and messages, they not responded to one! You cant speak to these people by phone, its impossible! Never use them again. Very poor


Victoria did you not read my message above, i have sent 6 messages to your digital robot chat with all my details, so dont worry, we have decided to go to a reputable company, one that you can actually speak to a human. Very poor service, i would be embarrassed working for a company so incompetent

Date of experience: 07 November 2024

Reply from Allianz car and home insurance

Hi Pat

Thanks for leaving us a review - I’m sorry to hear about your issue.

To help us put this right, please email digitalhelp@allianz.co.uk with your full name, address and vehicle registration along with a summary of what happened.

One of us will look into this for you and get back to you as soon as possible.

Thanks, Victoria


Rated 5 out of 5 stars

Good quotes

Ease of finding a good quality car insurance that gives all that is required from the rather expensive last insurers.

Date of experience: 06 November 2024


Rated 5 out of 5 stars

Amazing Value

I couldn't believe how reasonable my car insurance is with this company. I'm now paying a quarter of the price!

Date of experience: 05 November 2024


Rated 1 out of 5 stars

Website is absolutely hopeless

Website is absolutely hopeless. Have been clicking around for an hour to try and find out if my policy is automatically renewing. The buttons they tell you to click do not come up...Dreadful stuff...

Date of experience: 07 November 2024

Reply from Allianz car and home insurance

Hi,

Thanks for leaving us a review - I’m sorry to hear about your issue.

To help us put this right, please email digitalhelp@allianz.co.uk with your full name, address and date of birth along with a summary of what happened.

One of us will look into this for you and get back to you as soon as possible.

Thanks,
Sophie


Rated 5 out of 5 stars

Competitive Car Insurance Rates

Linked to Allianz for a car insurance quotation via MSE; very easy site to navigate and enter all relevant details. Received a very competitive price for a Comprehensive Car Insurance Package which I accepted; hopefully they'll be a reliable and trustworthy company to deal with and I'll recommend other family members and friends to give them a try.

Date of experience: 06 November 2024


Rated 4 out of 5 stars

Quote received fast through email

Quote received fast through email
Easy system to follow online
Kept getting quote emails in quick succession, 3 emails in 5 minutes.

Date of experience: 05 November 2024