176 total
The broker offers what they are not capable of then leverage the customers hard earned monies. I was on call with the customer service and they couldn't give an answer to my questions. I pulled out through the hep of r é f û ñ d b à ç k Ñ É T and I'm happy I did for my peace
Date of experience: 12 September 2024
Not paying out, had to file a complaint to Sal Dial TD' before my pendingwithdrwal could be a thing of the pass.
Date of experience: 04 September 2024
I have been trading with them for a few months and I think I have the right to share my journey with eFinno company. There are a lot of financial instruments available to trade and they also offer four types of trading accounts for retail traders, these are: silver, gold, platinum and diamond accounts.
Personally I chose a silver account cuz so far I don’t have enough money to get a gold account. The trading conditions are pretty good but I think the spreads could have been lower. In general, I have no hiccups with them.
Date of experience: 23 April 2024
Despite the fact eFinno doesn’t offer some of the famous trading platforms, its own custom trading solution is quite handy for day to day trading routine.
It’s great for technical analysis because I found a lot of tools to apply to my charts.
Plus they provide some trading signals right from the trading platform.
Nevertheless the UI of the platform is quite bulky to my taste. It definitely took some time for me to get used to it.
But maybe it’s just me.
Date of experience: 04 January 2024
I can only guess how many traders look at brokers who have only their proprietary trading platforms available, and then walk the other way. I do not blame them honestly, because a lot of these companies get it wrong.
However, eFinno actually did a very good job with its trading platform. It is easy to use and it is reliable. But support should do better.
Date of experience: 12 April 2023
Before registering with the broker, I read some reviews online and, I have to say, that the reviews that said this broker were a bit more than average were right. I mean, I do see a lot of advantages of using the broker, but there are major things to improve on.
The trading conditions and the trading platform as well are beautiful and reliable. Trades are executed rapidly, and the spreads are tight most of the time. So, I can actually trade here.
Date of experience: 23 November 2023
The most distinct disadvantage is that the app requires updating at a too high frequency. This hurts the flow. Nevertheless, I can’t deny their platform and app do improve and have new interesting features coming in almost every month. So overall, I can’t really complain. I guess you just can’t have it all…
Date of experience: 02 May 2023
Reply from eFinno
Dear Kevin,
Thank you for your review. We apologize for the inconvenience caused by frequent app updates, which disrupt the flow. However, we continuously improve our platform and app, adding new features almost every month. Overall, we appreciate your understanding that perfection is hard to achieve and value your balanced perspective.
If you have further feedback or questions, please let us know. We are here to assist you.
Best regards,
eFinno Team
A few words about this broker's mobile app. Why am I writing a review about the application? Because I only trade using it. I almost do not use my computer for trading and do all my trades and market analysis on my smartphone.
So, this application is quite convenient and it has a lot of useful features. As an example I can mention notification function. In order not to miss the moment of entering the market or changing the price of an asset, I set alerts. And when they are triggered, I get notification and can quickly make a decision.
As for technical analysis, the set of tools in application is quite normal, not perfect but better than nothing.
Date of experience: 26 September 2023
Reply from eFinno
Hello Kouakou,
Thank you for your review of our mobile trading app. We're glad to hear you find it convenient and feature-rich. Your feedback on the notification function and technical analysis tools is appreciated. While we aim to improve continually, your suggestions for enhancements are welcome. We're committed to providing a better trading experience.
Best regards,
eFinno Team
It is important for me that the broker has a mobile app. It allows me to do trading. All because I have such a rhythm of the day that I cannot use my computer all the time. And that's why the only way to financial markets for me is through my smartphone.
Now you understand why I pay so much attention to the broker's mobile application.
And now my opinion about this company's mobile application.
It has some problems with the menu. I am not an expert, but it seems to me that the buttons and submenus could be arranged more conveniently.
As for trading opportunities of the application, they are enough to trade successfully. That's why the overall assessment is positive.
Date of experience: 21 August 2023
Reply from eFinno
Dear Costanzo,
Thank you for taking the time to share your feedback about our trading platform's mobile application. We truly appreciate your perspective and are glad to hear that the mobile app has been instrumental in enhancing your trading experience. We understand the importance of flexibility in today's fast-paced world, and we're delighted that our mobile app has provided you with a convenient way to access the financial markets.
Your comments about the menu layout are noted. We continuously strive to improve our user interface to ensure a seamless and user-friendly experience for all our traders.
Once again, thank you for your feedback and for choosing our platform as your preferred trading partner. If you ever have more suggestions or feedback to share, please don't hesitate to reach out.
Best regards,
eFinno Team
It is important to have access to multiple markets when trading because every market might act differently. This creates opportunities in one class of the market while another one can be showing no actions at all. This is not an issue with eFinno as it offers a remarkably wide range of trading instruments including indices, currencies commodities , forex and not only. Therefore my focus can be readjusted accordingly.
Also, the broker has a nice app for trading. However, it is has a website that is difficult to navigate.
Date of experience: 21 February 2024
A solid choice when choosing brokers that you could use. There are many instruments available on the platform and the trading terminal is pretty interesting. It is different, so it is kinda more FUN.
Date of experience: 24 August 2023
Reply from eFinno
Dear Balint,
Thank you for your positive feedback and for considering us a solid choice among brokers. We're thrilled to hear that you're enjoying the variety of instruments available on our platform and finding our trading terminal to be an interesting and unique experience.
Your description of it being "more FUN" truly makes our day!
We're here to provide you with top-notch service and support every step of the way.
We look forward to continuing to serve you.
Best regards,
eFinno Team
one of the most tidied-up platforms I have seen in this landscape for a lot of time, they have a very clearly organized structure, and it is visible from the first time you start interacting with the company,,
all the processes associated with becoming and being a client here at eFinno are simply put straightforward too#! from the registration, selecting everything. This is why, they have won my trust and my account there, and I am glad I joined it, because it is super cool to trade through them, especially in the european jurisdiction.
Date of experience: 07 July 2023
Reply from eFinno
Dear Pol,
Thank you for taking the time to share your feedback! We're delighted to hear about your positive experience with eFinno.
Our team takes great pride in maintaining a well-organized platform to ensure our users have a seamless experience from the moment they join us.
Rest assured; we remain committed to providing you with the best trading experience.
If you ever have any questions, suggestions, or need assistance with anything, please don't hesitate to reach out to our dedicated support team. We're here to assist you every step of the way.
Once again, thank you for choosing eFinno.
Best regards,
eFinno Team
I don't think any other broker can offer me better trading conditions than this one. I did check it, and it seems to me that they are true.Especially the spreads and commissions.
Date of experience: 26 March 2023
Reply from eFinno
Dear Xavier,
Thank you for your positive review about our brokerage services. We are thrilled to hear that you appreciate the trading conditions we offer, including our competitive spreads and commissions. At our brokerage, we strive to provide our clients with the best possible trading environment, and we are pleased to know that you find our conditions to be advantageous.
We appreciate your decision to select us as your broker, and we look forward to supporting your trading goals with our continued commitment to excellence.
eFinno Team
The presence of signals, webinars, various educational stuff certainly adds points to this company.
But, there is no MT's software =( Anyway, webtrader became habitual for me already.
Date of experience: 20 March 2023
Reply from eFinno
Dear Jacques,
Thank you for taking the time to share your positive experience with our platform. It means a lot to us to hear that we have been able to meet your expectations and provide you with valuable resources to enhance your trading skills.
At our company, we are dedicated to providing a user-friendly and efficient trading platform that meets the needs of our clients. We work tirelessly to ensure that our platform is up-to-date with the latest technology and features that enable our clients to trade with ease and confidence. Your feedback is incredibly valuable to us, and we will certainly take it into consideration as we strive to provide even better services in the future.
Once again, thank you for your review. If you have any further feedback or questions, please don't hesitate to reach out to us.
Best regards,
eFinno Team
eFinno is a broker that offers a convenient approach to trading. With a regulated system eFinno ensures adherence to the EU financial standards. However, one downside is the limited platform options available. While eFinno Multi provides straightforward web-based access to tradable assets, having a more comprehensive range of platforms to cater to diverse investor preferences would be beneficial.
Date of experience: 04 April 2023
Reply from eFinno
Dear Customer,
Thank you for your feedback on eFinno. We appreciate your positive comments about their convenient approach to trading and adherence to EU financial standards. However, we understand your concern about the limited platform options available. While eFinno Multi provides web-based access to tradable assets, offering a more comprehensive range of platforms would be beneficial for diverse investor preferences.
Thank you for bringing this to our attention. We hope eFinno considers expanding their platform options in the future to enhance the trading experience. If you have any further questions or concerns, please let us know.
Best regards,
eFinno Team
It gives me peace of mind to know I handle my CFDs with a broker that takes such good care of security. Of course, this sometimes comes at the expense of speed, and I still think this can be improved a bit.
Date of experience: 19 April 2023
Reply from eFinno
Dear Samuele,
Thank you for taking the time to share your thoughts about eFinno. We're thrilled to hear that you feel secure trading CFDs with us, as we take the safety and protection of our clients' funds and personal information very seriously.
Regarding your comment about speed, we understand that execution time is crucial for our traders and we continuously work on improving our infrastructure to provide the best possible performance.
Once again, thank you for your feedback and for choosing eFinno.
Best regards,
eFinno Team
eFinno is quite a decent brokerage firm. I found out about them totally by accident, but it didn’t take me long to realise its potential. I know a good broker when I see one.
They have CySEC regulation, a solid market range and what I like most, a high-tech trading platform. The spreads mainly depend on your account type - with a higher deposit, you get better spreads. That’s it.
Date of experience: 22 April 2024
I started trading commodity and indices contracts here, truth to be told, I wasn't expecting this kind of quickness and liquidity. My trades go through well, and I was able to set up shop here relatively very quickly. I like simplified processes and reliable trading infrastructures. Very nice.
I also tried:
- Currency pairs such as the EURJPY and USDCAD.
- US Company shares.
Quite cost effective.
Date of experience: 05 April 2023
As an experienced trader myself,I saw a lot of forex brokers during my couple of years trading.
But what I found good at eFinno is that I can trade some serious papers here, not just currencies.
I trade indices or commodities, and in the long term perspective I have a plan to grow my deposit to trade shares and bonds.
Date of experience: 17 January 2024
Date of experience: 17 May 2023
Reply from eFinno
Dear Customer,
Thank you for your positive feedback! We strive to provide our users with a reliable and user-friendly trading experience. If you have any further questions or need assistance, please feel free to reach out to our customer support.
With Sincere Regards,
eFinno Team
