Hismile Reviews

20,470  Average
TrustScore 3 out of 5

2.8

In the Cosmetics Industry category

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Reviews2.8

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Rated 5 out of 5 stars

I love this brand of toothpaste

I love this brand of toothpaste. I have been waiting for a company to come up with more of a variety of flavors of toothpastes besides your typical mint. I always buy children’s toothpaste, because I more enjoy fun flavors. This brand had a lot of fun flavors! And I just started using it, but so far I love it. I also really love the sleek skin container with a pump. No longer will you have to squeeze a tube. So it even looks great sitting out on the bathroom counter and will travel well. As someone who is meticulous about her teeth, I highly recommend. It is quality.

Date of experience: 11 November 2024


Rated 5 out of 5 stars

Amazing products

I think these are amazing the toothbrush is amazing me and my daughter love them they look beautiful sitting on my bathroom shelf and it has encouraged my daughter to brush her teeth a lot more..where as before it would be a nightmare trying to get her to bush her teeth (she has ADHD) now she can't wait to bush them
I love these products so much
Can't wait to have the whole collection
Would highly recommend them

Date of experience: 06 August 2024


Rated 4 out of 5 stars

Ordered the mystery bundle for my…

Ordered the mystery bundle for my daughter. She loves the toothpaste as she doesn't really like mint. I've bought some in super drug when they've been on offer too. Only downside is the price even when they are on offer it's quite pricey and sometimes the pump on the toothpaste is hard to use.

Date of experience: 10 October 2024


Rated 2 out of 5 stars

Ordered 8 mystery boxes in all sizes as…

Ordered 8 mystery boxes in all sizes as separate gifts, expecting boxes as shown in the advert but I received everything dumped together into a single plain delivery box. When I emailed them i was told the boxes shown on the advert were only for influencers to do unboxing videos. Don't get me wrong some nice products but in my opinion the advert is a lie.

Date of experience: 17 July 2024


Rated 2 out of 5 stars

I ordered 2 of the mystery 5 count…

I ordered 2 of the mystery 5 count toothpaste which was (advertised) to have a black paper on each toothpaste making it a fun surprise to peel mystery label off and see what flavor you got. I bought this for a group of kids thinking it would be fun for them. Sadly Hismile FALSELY ADVERTISED the entire peel mystery label.

Date of experience: 09 November 2024


Rated 2 out of 5 stars

Seen a small difference but maybe…

Seen a small difference but maybe that’s just me. Used it twice and both times my teeth have felt so sensitive when I have to rinse, I’m not sure why but every other toothpaste doesn’t do this so I’m unsure as to why it happens with this one. Nice flavour though.

Date of experience: 08 November 2024


Rated 1 out of 5 stars

Terrible taste and texture

Decided go finally give it a go after seeing all the annoying constant ads on social media. I tried the birthday cake flavour. It was absolutely awful. Not only did it taste gross, it felt so gritty in my mouth I couldn’t wait to rinse it out. Felt like my teeth were no cleaner afterwards, it was like I just ate some sugary dessert. I ended up throwing it out and using my regular Colgate toothpaste. Surely this has to be bad on your teeth long term.

Date of experience: 10 November 2024


Rated 1 out of 5 stars

I wish I read the reviews before..

I wish I read the reviews before purchasing... Company never replied to my emailsm asking for product advice and then ignored all contact from me when requesting a refund.

Terrible company and false advertising.

Date of experience: 12 November 2024


Rated 1 out of 5 stars

False advertising!!!

How can these companies get away with claiming their products do what they’re supposed to do??
Is there any regulation for online advertising???
Iv seen adverts showing this product turning sweetcorn white,turning yellow paper white after this rubbish was applied to it!!!!
I got it as a present,and guess what???
It’s absolutely useless!!,as I expected to be honest!!!!!

Date of experience: 19 October 2024


Rated 1 out of 5 stars

Item never arrived

So I’ve ordered from here a few times in the past and everything has been great, this time I’ve ordered, parcel was sent out and two week later still not arrived and when you try to contact them they don’t respond

Date of experience: 28 October 2024


Rated 5 out of 5 stars

Awesome product

I recently bought the A+ whitening toothpaste and I should of done it sooner! It works brilliantly and tastes soooo nice. I have bought other whitening toothpastes in the past and they ended up in the bin, as they don't do the job properly and taste disgusting. I will definitely be buying again in the future.

Date of experience: 18 October 2024

Reply from Hismile

Hey Debbie,

Thank you so much for taking the time to leave such a thoughtful and detailed review! I'm so glad to know we are a part of your smilecare routine. Your feedback means the world to us and we are so grateful for your support!

- Tayhla


Rated 1 out of 5 stars

My daughter wanted to try Hismile after…

My daughter wanted to try Hismile after seeing tiktok promos. I thought I'd give it a try. The first time I used it I had pain all through my lower jaw. Very odd. Never happened before. I tried again another time thinking it might have been the flavour (watermelon). This time it was blueberry and again same thing. I've never had pain using toothpaste before.

Date of experience: 09 November 2024


Rated 1 out of 5 stars

Look good but don’t do their job

I’ve been using these products for over 5 months. I did love them and loved how they look/taste but I have seen a decline in my teeth and gum health. I also feel as though they do not freshen my breath.

I would not recommend having healthy teeth is more important than an aesthetic.

Date of experience: 10 November 2024


Rated 1 out of 5 stars

Mouth ulcers and chapped lips

I am so disappointed their product caused me chapped lips and mouth ulcers. Going through so much pain due to their product. I can’t believe I paid to cause myself pain. I had high expectations from them but they have seriously disappointed me. I would not recommend this to anyone.

Date of experience: 01 November 2024


Rated 5 out of 5 stars

I love Hismile

Whenever I have brought from Hi smile the products have been amazing and worked! I love all the flavours and the new toothbrush plus the customer service is really good and they are lovely people.My dentists said my teeth are so good now and my mouth hygiene 🪥

Date of experience: 21 October 2024

Reply from Hismile

Hi Bernadette,

Thank you so much for your review and kind words! We're so glad to hear that you are loving your Hismile Toothpaste and Toothbrush. Please feel free to reach out should you need any assistance as we'd be more then happy to assist you.

- Georgia


Rated 1 out of 5 stars

Chapped lips and mouth ulcers from this…

Chapped lips and mouth ulcers from this product, the first time I thought it was a coincidence, so I used a month later, boom! Mouth ulcers and chapped lips by the evening. Also it doesn't work at all. Stick with regular toothpaste.

Date of experience: 18 October 2024


Rated 5 out of 5 stars

The best customer service

I have used Hismile products for a while now and am really impressed with the toothpastes. I decided to order the toothbrushes which are also fantastic but after a few months one of them had a problem. I contacted Hismile and they responded so quickly and have replaced the product.
Their customer service is incredible.

Date of experience: 10 October 2024

Reply from Hismile

Hey Stacey,

Thank you for your review. We're so happy to hear this feedback and glad you are loving our products. Please reach out if you have any questions about your smile care routine. We are always more than happy to help.

- Evie


Rated 1 out of 5 stars

Hismile V34

I bought a Hismile V34 for my son and it doesn't work. No visible results. I tried it too and also, no effect. The only thing that stained my tongue was that I touched it and it looked like I had a bruise on it. False promises and money wasted. I do not recommend!

Date of experience: 06 November 2024


Rated 5 out of 5 stars

Fantastic customer service!

I love the products and I’m super impressed with the customer service! There was a mistake with an order and they were fantastic about it, fixed it quickly and had awesome communication. Definitely will be ordering again!

Date of experience: 11 October 2024

Reply from Hismile

Hi Lisa,

Thank you so much for sharing your feedback. We truly appreciate your support and the opportunity to amend this for you. Should you need any further assistance, please feel free to reach back out.

- Rosie