120,693 total
As always you continue to surprise us with innovative ideas, as you say Must Have Ideas. Everything is well made, competitively priced. The items are well packed with minimum packaging, and postage is fair. All items are despatched quickly and always arrive in excellent condition and in the time stated.
MHI is my go to website for all my cleaning and storage needs
Date of experience: 25 October 2024
Happy with the product. Delivery details were vague, up until just before delivery due, which could be improved.
However, my real problem is the spamming. I have been absolutely inundated with spam e-mails (several a DAY), mostly for old tat, if I'm honest. I have now totally unsubscribed, won't be going back there again.
Date of experience: 06 November 2024
Reply from Must Have Ideas
Hello Garry, thanks for your feedback.
I'm sorry to hear that you aren't happy with the volume of emails you were receiving, that's disappointing.
We are able to amend your email preferences and can change these to weekly/monthly, if you should wish to.
Our UK based customer service team will be more than happy to help with this - you can contact them by email at hello@musthaveideas.co.uk or by free phone on 0800 999 66 55 between 8am and 8pm, seven days a week.
No problems experienced with purchases , all items brought have been top quality. “Must Have Ideas” range of house hold items , in or out of the home , have always been handy to purchase, postage and delivery is very quick.
Staff ready to sort any problems that might occur. Thank you very much.
Date of experience: 28 October 2024
I have a bathroom sink, quite expensive and nice to look at. In all the years I have had it it has only felt clean immediately after cleaning. One clean with Nannas cleaner it is sparkling constantely. I'm now, tub in hand cleaning everthing appropriate that stands still. The kitchen hob and oven door seem resistant to getting dirty now. The brass and glass standing uplighter in the dining room. Amazing. Thank you very much. I'm having a good week! I also have MOULD MAGIC Which has completely removed black mould d from my washing machine seal just in time to stop me having a new seal fitted. I'm now waiting for Self Adhesive hooks getting ready for Xmas!
Date of experience: 24 October 2024
I have ordered several different items from Must Have ideas and the 2days delivery is excellent. The shoe organiser is good I had 2😊 my shoes are now in one place and easier to find I might have to order another one for my summer sandals and slippers. The keep fresh bags I have just started using and everything so far has been great thank you.
Date of experience: 26 October 2024
Ordered 360 swivel solar lights. Very pleased with them . Unfortunatley one only worked for a couple of days . So rang customer services spoke to Alex and explained . So straight away he sent a replcement . Good customer support. Thank you. Will order from must have ideas again
Date of experience: 21 October 2024
Brilliant company does exactly as it swears if not 100% happy with product no quibble money back guarantee. Nowadays you usually have to fight tooth and nail to get anywhere with a company but not this family run business excellent customer service thank you
Date of experience: 22 October 2024
Fast delivery but the super dry heated clothes maiden is not worth the money. Its flimsy and takes hours for anything substantial to dry. OK for knickers and socks, but everything must lie flat or you'll only get one small dry area where it has been hung on the bar. Ended up putting jeans and bedding back on radiators...
Date of experience: 08 November 2024
Reply from Must Have Ideas
Hello Elizabeth - we appreciate your feedback, thank you.
I'm really sorry to hear that you're disappointed with your order, especially as we usually we get so many great reviews for Express Dry.
In case you didn't know - we have a 'no quibble' 100 day money back guarantee on all of our products.
So please don't hesitate to get in contact with our excellent customer services team who will be happy to help arrange this for you.
You can reach them by email at hello@musthaveideas.co.uk or by phone, for free, on 0800 999 66 55 between 8am and 8pm, seven days a week.
Apologies again - but we'll put this right for you.
I have bought numerous items from Must Have Ideas and always been very happy with them! I recently had an item which broke on me and they replaced it without hesitation! Would highly recommend this company
Date of experience: 07 November 2024
First time ordering and really pleased with the ho ho hooks. Smooth purchase, item exactly as described and well packaged. Arrived really quickly as stated. Can't wait to try them out when hanging Christmas decorations.
Date of experience: 27 October 2024
I have ordered several things recently a hob hero, a seal for my bath, pink scrubber for pots and pans (so far they are brilliant) and glasses that light up and magnify.
All have been great but the glasses. All works as advertised except the glasses. I was hoping to use them for close up work but I can’t see that happening. I have no idea what one this review is for.
Date of experience: 21 October 2024
Bought the Better Brush but unfortunately due to the rubber “bristles” it is very hard to push and the handle keeps coming loose however much I tighten it
However the mini brush which came free is really good so worth keeping for that and at least I can use the long brush for cleaning outside window surrounds.
Date of experience: 14 May 2024
I ordered the DX750 ULTRA extendable magnet and powerful light .Its so useful to pick up items dropped or out of reach ..metal objects spoons ,nails etc so I ordered 4 altogether one for myself and 3 people I knew would benefit .I struggle to reach up high or get down
to floor level so this item is a MUST and SOOO useful .The other recipients have also been delighted.I had a small issue amd contacted them by email..they got back to me in less than 2 hrs and rectified the problem, basically bending over backwards to correct the issue .This
co.
company and their products treat customers the way a customer would like to feel- appreciated! I continue to look forward to new items..ALSO their clear stick on hooks are INCREDIBLE ,they never fall down and have saved me from having to drill holes in my bathroom tiles and they hold an incredible weight without a problem also useful in the kitchen on tiles and cupboards for extra items and space .Well done MUST HAVE IDEAS 11/10
Date of experience: 06 November 2024
Really poor product, 2 of the straws fell off as soon as i used it and the attachment to my v6 animal hoover had so many gaps which affected the suction. So no crap product. Cant understand why its rated such a high quality product by million of users just shows we are being conned by internet advertisement. Do not buy
Date of experience: 24 October 2024
Reply from Must Have Ideas
Hello Catherine - we appreciate your feedback, thank you.
I'm really sorry to hear that you're disappointed with your order, especially as we usually we get so many great reviews for Vac Mate.
In case you didn't know - we have a 'no quibble' 100 day money back guarantee on all of our products.
So please don't hesitate to get in contact with our excellent customer services team who will be happy to help arrange this for you.
You can reach them by email at hello@musthaveideas.co.uk or by phone, for free, on 0800 999 66 55 between 8am and 8pm, seven days a week.
Apologies again - but we'll put this right for you.
I have ordered many products in the last couple of years and in the last few months. The products have always been as expected and do the job. I am a very happy customer. Communication and delivery is great. Things arrive on the day expected.
Date of experience: 27 October 2024
I’m always doubtful when you see a product used and with one wipe of a cloth the product has worked. Yay it’s a miracle. Well that’s exactly what happened with the mould magic gel on my washing machine door seal. Amazing 💯 recommend.
Date of experience: 25 October 2024
Great stuff
This is a good company everything I've bought has been value for money, I haven't been disappointed in anything, delivery is fast I would recommend Must Have Ideas.
Date of experience: 24 October 2024
Great!! What can I say, few mistakes a long the way regarding address and delivery all rectified as quickly as possible!
I am so pleased with my purchases especially those collapsible storage boxes all in use and so pleased with them! 😊
Date of experience: 23 October 2024
Just as advertised, the XMAS BAGS are sturdy, practical and pretty. They are so easy to use, especially with my arthritic hands!
The company responded to my order quickly and the bags were delivered within a few days. Will definitely be able to use them again and again so will pay for themselves! I will simply add a gift tag and a glittery metal bow so that it looks like I have made a bit of an effort!! 🤣 Really pleased and would highly recommend! 😊
Date of experience: 23 October 2024
Was sceptical at first on the product as used other things to remove the mould round the shower - I have to say I put it on and left it for a good few hours and then wiped it off and mould was gone! Would definitely recommend this product
Date of experience: 27 October 2024
