Namly Design Reviews 

Super god kvalitet og hurtig levering

⚠️ BEWARE – VERY DISAPPOINTING EXPERIENCE WITH NAMLY.

I would strongly recommend thinking twice before ordering from this company.

I ordered a personalised poster for Father’s Day and placed the order well in advance. Namly advertised that the product would arrive before Father’s Day. It has now been 4 days since Father’s Day, and I still have not received my order.

I purchased this specifically as a gift for my husband, so it was extremely disappointing and frustrating to have nothing to give him on Father’s Day.

What makes this even worse is the lack of customer service. I contacted them by email and through their online chat, which stated that they would respond within an hour. Days passed without any response.

I expected much better from this company, especially when they advertise a specific delivery timeframe. Unfortunately, my experience has been extremely disappointing.

I no longer want the product or a replacement. I want a full refund back to my original payment card.

Very disappointed with Namly. I would not recommend this company based on my experience.

I received a response from them and this is what their reply.

We apologize for what has happened. We can see that your payment initially did not go through, but it was registered the following day. Unfortunately, your order was not shipped due to technical issues.

This response is extremely disappointing and completely unacceptable.

I have waited all this time for an order that you are now telling me was never shipped because of your technical issues. Your website advertised that this personalised poster would arrive before Father’s Day, and I relied on that representation when placing my order. Father’s Day has now passed, and I was left without the gift I specifically purchased for my husband.

What makes this even more unacceptable is that my payment was successfully taken, yet my order was not fulfilled and I was left waiting without being properly informed.

A business should not continue accepting and taking payment for orders while apparently being unable to fulfil them within the delivery timeframe being advertised. From a customer’s perspective, this feels extremely misleading and has completely destroyed my confidence in your company.

I will also be sharing my experience publicly so other Australian customers can make an informed decision before purchasing from your company.

I am extremely disappointed that after waiting patiently, I have ended up with nothing—not even the product I paid for.

I ordered a personalised poster with a photo for my friend through Namly on 20 August 2026. On 28 August, I contacted them because I had received no information about what was happening with my order.

A few days later, they replied and told me that my order had been cancelled and that I would receive a refund. They also gave me a discount coupon and everything seemed fine at first.

However, today is 8 September 2026, and I am still waiting for my refund. I have no order, no money, and I have received no response to my follow-up email. At this point, I honestly feel like I may never see my €27 again.

Thank you for this experience, but I definitely will not be ordering from Namly again.

You sent me my picture and it came quickly. Not on time but still prettu quick... but mt ossue is that from it being squissed during transit its taken some of thr ink of my photo in many places.. i camr frame somerbing thats been folded and squished.. its left horrible marks.. other bad thinfg is that ive sent mant emails to you and ive no reply for days.. think its been 4 days since amd still no reply.. i would like a new photo sent out and to be wrapped properly so no damage dueing transit

Disappointed with the quality of the stick on name labels. I previously placed my first order a few years ago and thought they were great, the labels were very sticky and have lasted well through clothes in the wash - some are still going strong now! But I'm disappointed that the quality of my most recent order is not the same. Even from peeling the stick on labels off the backing sheet you can tell they don't have the same sticky adhesive. Despite pressing them firmly onto the clothes and waiting specified time before washing, the labels just fall right off. Unfortunately won't be ordering again.

Sent a bunch of stickers that were damaged, and it was not caused during shipping as the parcel was completely fine. I emailed them and they didn’t offer new ones nor offered any sort of refund. The stickers that weren’t damaged looked nice and seems to be working fine so far though.

In summary - don't bother with Namly and go elsewhere

Poor quality print of the poster.
Ordered poster with frame and the poster wasn't even placed in the frame - this led to a crease in the poster.
Dispatch was significantly delayed by over 1 week without any reason given.

Also they are not based in the UK which will delay your shipping - this is shown on the website but is not made that clear unless you look into it!

Don’t bother. I only ordered three tile sticker samples. They sent two designs, not three. When I contacted them to ask for the third (£4 each for a laminated sample), they asked me to send photo proof of the other tiles (?). I told them which tile design was missing. A professional company would not ask for proof. Feels like they are saying I’m being dishonest, or they are making it difficult. Why would I lie to get one extra sample of the SAME kind? I now don’t trust that they would handle a larger order. Reading these reviews I guess I won’t be getting a refund either…?

Terrible. Do not waste your money. Terrible frame. Could had printed it myself. For 80 bucks it was a 2 dollar frame and a print on an a4 glossy paper! Terrible do no buy

I ordered a sample from this company for one of the tile stickers. I am glad that I did. The quality is poor. The tile I ordered looks shiny but that effect is only printed on. It's actually matte. It's just a sticky bit of thick paper. I would not trust them to last very long. They are cheaper than some brands I have found, maybe that's why? Who knows. I had to pay £6 for the tile too. I appreciate this covers postage , but it was such a waste of money.

No wonder this company has bad reviews. Terrible customer service. Ordered a print which the background they put in had a line to the right of the subject I did not spot when previewing on my mobile screen as it was obviously very small but was very distinct when the large print arrived. They said as I agreed the preview they wouldn’t do anything. The fault was with their software as they put the background in but they didn’t want to know. I would advise do not use

Very poor experience

I ordered a poster as a special anniversary gift, but it arrived creased and with poor print quality. When I contacted customer service, they refused to offer a return and simply decided to send a replacement with the same poor quality.

Very disappointing quality and even worse customer service. I would not recommend ordering from this company.

Spar dine penge og bestil et ordentligt sted, jeg er vidst ikke den eneste der er blevet snydt af deres elendige service og kvalitet med deres 2 stjerner!!! Burde have tjekket trustpilot inden jeg bestilte :(

Do not order, you will receive a cheap frame and low resolution pictures. I can make better myself. I have requested a refund.

DO NOT ORDER

They are a terrible company, the print quality was TERRIBLE.

They sent a paper based sticker wallpaper instead of canvas, not a good business - make sure you steer clear of them!

Bought 4 posters on the 4 for 2 deal. The posters are very small compared to the images advertised which is misleading.

The images on the poster are so small, they’re unrecognisable. I’ve spent £35 on 4 ‘posters’ (more like leaflets), that I cannot use.

The posters also arrived rolled up and not flat, not good.

I would not order from this company again nor would I recommend them. Too expensive for the poor quality you receive.

Terrible quality prints. Got a print framed and they couldn’t even be bothered putting it in the frame so part of it is damaged. My fault as I didn’t check the reviews like I usually do before buying and didn’t realise it wasn’t from a UK company

Cheap quality, sloooow delivery. I bought a framed song from our wedding for our 1 year anniversary. The frame is light weight and cheap, the paper isn't good quality and the frame has a plastic insert not glass. The picture was ok, not blurred but of average quality. For $70 I got have got something much better from our local frame shop.

Also the domain was .co.nz, leading me to believe it was NZ based, it is not, it took over 3weeks to arrive from Stockholm. Would not recommend.

We placed an order through klarna and then saw bad reviews online and started to worry, however the three posters just arrived in perfect condition and my son loves them. It would have been nice to get an order email as i was worried but all good ;)

I would give no stars if I could. I wish I'd read the reviews before purchasing. Ordered a personalised poster and the print was cheap and full of smudged ink! I ordered the frame with it and the company wanted me to return the frame all the way to Sweden before refunding which would have cost the same as the frame. Keep in mind this ships from Sweden so it will be late. Customer service person Aishwariya was awful and just wouldn't understand. Poor company.

Ordered a design print for my wife's birthday and paid extra for a frame. Print arrived without the frame.
Notified them straight away and asked for a replacement frame to be sent out immediately - received a response 24 hours later asking if I wanted it to be posted out (which I'd confirmed was the case in my first email). 3 days later and still no confirmation of the replacement being sent, nor any refund being given.