Yellow Octopus Reviews

I did not receive my whole order. I paid express shipping and the items I did receive arrived on seperate days. I would have been better off using the free delivery service as it would have been faster. These Items were meant to be gifts. The mug I received had the postage label on the supposedly gift box so I could not use this box as advertised on their website. I had to buy a replacement gift for the item I did not receive. I am still trying to get a refund on my missing item and on express delivery.
WILL NEVER BUY FROM THIS COMPANY AGAIN!!!

Date of experience: 21 August 2023

Excellent service. Arrived in time frame stated. Goods as per description. Grandson loved his nerd gun. Have not yet given other grandson his slime gun but it looks great & I'm certain when his birthday arrives he will love it.

Date of experience: 16 February 2020

I received my order which was a birthday present for my husband. One of the items did not perform the action claimed. Needless to say I was very disappointed and decided on the weekend to send an email. By Monday morning I had received an apologetic reply and notification that a replacement item would be sent. Hopefully the new item will work.

Date of experience: 20 April 2020

Due to Corona virus Australia Post was well behind with delivery and did not assist in any way with likely delivery date. You were able to find out more information and provide me with an accurate delivery date. Thank you.

Date of experience: 23 April 2020

My experience at Yellow Octopus was fantastic. They were very accomodating and offered great service. The staff were friendly and understanding when I called with a query. I will definitely shop there again. I have used the order on line method as well as pay and pick up method. Both were great. Awesome products too.

Date of experience: 06 March 2020

Finally, a supplier of Giant Bulldog Clips with free shipping. Yellow Octopus was excellent. Easy ordering, and quick, efficient delivery.
It would be nice however if the manufacturer could provide these clips without the large printed words ‘THINK BIG’ on them, and especially helpful if they were available in various colours (useful for filing papers relating to different categories of documents). I do note though that, despite discounts, the clips are Still about double the price I would expect them to be.
Ian H

Date of experience: 16 April 2020

The night lights we purchased for the younger members of our family are being fully enjoyed by them. They love the squishiness of the lights and the different light intensity. Thank goodness you can recharge them otherwise there would have to be lots of batteries.

Date of experience: 30 March 2020

I live in Pennsylvania, USA, while my son and granddaughter are in Queensland. Sending a package from here to there can take a week or two, and the shipping costs can be as much as the gifts themselves. Since Yellow Octopus accepts my Visa card for purchases, I can buy cute or clever gifts for them online that they will get in just a matter of days. Thank you Yellow Octopus.
Paul Miller

Date of experience: 19 March 2020

I recently bought 2 gifts. 1 being 30 things to tick off your bucket list now you are 30 scratch poster for my great niece. She was excited to scratch it off with her friends so she could see what else she could tick off her bucket list and the other being a Koala mug for my 30 year old niece who loves all animals.. The mug was so much bigger than expected. So happy with the quirky gifts as some people have everything. I would recommend Yellow Octopus to anyone that is looking for a unique and quirky gift

Date of experience: 31 March 2020

Those I give gifts from YO always enjoy them. they are a good source of not-too-expensive presents for the hard one on your list!
my latest Nachosaurus was well received, although when ordering it I missed that it was plastic- perhaps make that sort of information more prominent?

Date of experience: 18 March 2020

I ordered an Easter present for my Grandson and was advised by Yellow Octopus that it was shipped on the 1st April to my Perth address. The parcel arrived on the 16th April - too late for an Easter surprise. I expect some shipping delays these days but 16 days Is unreasonable. Otherwise the product and the service provided was excellent.

Date of experience: 16 April 2020

Lots of awesome options and price competitive. They said they would deliver in 2 days and they did. There were no delivery hassles. Would highly recommend Yellow Octopus to anyone.....which I have!!

Date of experience: 03 March 2020

Great service - postage was prompt even given postage issue at the moment.
Good arrived in excellent condition and as described! Will definitely shop with you again - lots of fun products!

Date of experience: 20 April 2020

I highly recommend Yellow Octopus! It’s always risky buying online, but delivery was quicker than expected and the product is fantastic! I’m very happy, and wouldn’t hesitate to buy from them again.

Date of experience: 09 March 2020

Once again yellow octopus has provided high quality products and services. The products I ordered were exactly as advertised, delivery was fast and the products were packaged very securely.

Date of experience: 19 April 2020

I had three birthdays coming up and in isolation
Yellow octopus’s was excellent in giving me choices bd everything arrived in such yuck time. Thank you

Date of experience: 25 March 2020

Amazing. I selected store pickup for my purchase, and when the Covid lockup was established, they offered to ship for free. So professional, thoughtful and kind! And the product was awesome too..!

Date of experience: 03 April 2020

Vibrant and exciting website that is easy to use, Australian based, super-fast delivery, unique and good quality items, and great customer support when one of my products arrived damaged - the item was replaced within days. Would highly recommend this site for all your gift needs!

Date of experience: 28 February 2020

I was asked for a review of ifetch.
I provided the review but it was not posted on the yellow octopus website. I said I was disappointed in the product because after watching the video and following all the training instructions I could not get my dog to drop the ball into the device. Therefore it has been a waste of money for me and it was quite expensive.
This is not satisfactory.

Date of experience: 23 February 2020

I received my order within a week. I was quite surprised how quickly it was processed how professionally the team at yellow octopus were with their communications. I would definitely buy from Yellow Octopus again.

Date of experience: 29 June 2020