Very disappointing experience with…
Very disappointing experience with Zenzero. I would not recommend buying from this shop.
I purchased a high table together with stools specifically intended to be used with it. Before purchasing, I explicitly checked with Zenzero that the stools were the correct and appropriate height for the table, and I was assured that they were.
They are not. In reality, the stools are so high relative to the table that there is effectively no comfortable space for your legs underneath, making them unsuitable for normal use with the table.
I relied on Zenzero’s advice when making this purchase. Despite this, Zenzero has refused to take responsibility and refund me for products that, in my experience, were misrepresented as suitable to be used together.
I have asked for a simple and reasonable solution: collection of the unsuitable items and a refund. So far, Zenzero has refused.
Based on my experience, I would strongly advise other customers to be extremely cautious before purchasing from Zenzero.