Bitsgap.com Reviews 

652
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have been with Dan in The Plan since 2020, several of The Plans courses use Bitsgap. The software is excellent and the unique features that have been added to provide even more functionality to the... See more

Rated 5 out of 5 stars

Not only is the Bitsgap software the best value in the industry, their support staff is 2nd to none. All of their agents are extremely knowledgeable, but none more so than Marx. It's as if he's one... See more

Rated 1 out of 5 stars

Bot complètement inutile qui vous fera perdre votre argent, j'ai tester l'offre gratuite durant 1 semaine, j'y ai placer 250$, j'ai laisser tourner et... il ne me reste plus que 200$ alors que c'é... See more

Company replied

Rated 1 out of 5 stars

Their software is unable to give an accurate picture of the real gain/loss for each bot you set up. After doing some accounting of the money I withdrew from the exchanges, it became clear to me that t... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Business and IT Consulting Agency
  3. Non-Bank Financial Service

About Bitsgap.com

Written by the company

Bitsgap is a new way to easily manage your portfolio and trade on all crypto exchanges via one platform and one interface. Bitsgap trading robots are tailored to monetize any market fluctuation for traders with any experience.

User can launch a combination of the Grid and DCA trading strategy bots to capture a profit on every phase the market is going through. During a sideway period the Grid trading bot will generate max profit while the DCA bot will actively join the game if the market leaves the flat range and starts a new trend.

Grid Bot reverse mode aka “Buy the Dip” accumulates BTC during downtrends. When the market makes a new rapid upward leap the bot reverse mode will close all sell positions and lock profits in BTC acquired at the best price. From this moment user can just relax, HODL and enjoy observing how the market conquers new heights. Alternatively, user can switch on DCA bot to actively make more and more base currency.

A smart combination of DCA and Grid strategies implemented in a special designed cryptocurrency Futures trading bot. The futures bot can operate in both long and short mode respectively.


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4.0

Great

TrustScore 4 out of 5

652 reviews

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No recent history of asking for reviews

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Replied to 55% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(652)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

The Plan functionality

I have been with Dan in The Plan since 2020, several of The Plans courses use Bitsgap. The software is excellent and the unique features that have been added to provide even more functionality to the courses is beyond great. It is so good to have the software operate the way it does and as much as I have used support only a couple times the staff has been great. Thanks Max for making it all happen.

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

keep the capital in your account. do not use BITSGAP.com

Have been testing in real bitsgap.com for over 10 days.
in demo account there are amazing profits.
in the real account, following the same settings of the demo account you will face losses while the demo account is still in massive profits.
after checking the API with bybit, and bitsgap settings, something is not good.
I set the stop loss, maximum loss in bitsgap, but in bybit bit those settings are not reflecting the settings.
so, if you put the SL in Bitsgap is not working in Bybit, either the max loss capped to 120 = the bots are loosing more.
with a brand new sub account in bybit, I have a win rate of 84 and 92%, but the losses overlap the entries.
also, when I set up the reinvestment option, the reinvestment option must be based on the wins of the bot.

So, what we do with the money lost? my dear BITSGAP!
I already sent an email to support showing the lack of synchronisation between the two platforms: BITSGAP and BYBIT API, where no STOP loss or TAKE Profits are sync.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Solid app

The app feels simple and stable. I connected my exchange without much trouble. Would be nice if mobile had more options, but overall good.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

nice platform

ease to use, clean screen, bots are not hard to understand. I'm still learning but I like it.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good so far

I started using Bitsgap last month. Setup was easy and support helped me when I got stuck with API keys. So far no problems.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Bitsgap--best value and support in the industry!

Not only is the Bitsgap software the best value in the industry, their support staff is 2nd to none. All of their agents are extremely knowledgeable, but none more so than Marx. It's as if he's one of the software programmers since he knows the intricacies of how all the bots work. And with that knowledge effectively communicated to customers, I'm able to make more money!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Chatted with Nataliya from support and…

Chatted with Nataliya from support and she was super helpful. She explained things in a way that actually made sense, without overcomplicating anything. I started small just to get comfortable, and if everything keeps running like this, I'll probably add more funds on Bitsgap later on.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best crypto trading…

One of the best crypto trading platforms I've ever used. Various types of bots correspond to different trends. Now and then, I go check the statistics to keep track of the Total PNL, but not having to sit in front of the computer and manually change levels frees up a ton of time. BTW, interaction with your CS Team is top-notch. I always feel valued and heard. One little nuance that'd make me happy is to support DEX exchanges, please <3

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

The attention and help of bitsgap was…

The attention and help of bitsgap was fast and excellent!! The problem was solved

January 24, 2026
Unprompted review
Bitsgap.com logo

Reply from Bitsgap.com

Dear reviewer,
Thanks for the shout-out! Glad our team jumped on it quickly and got everything resolved. We’ll pass your kudos to the folks who helped.
— The Bitsgap Team

Rated 2 out of 5 stars

Gone into minus

Gone into minus, lost money. The absence of a large number of users is an indicator. It trades on questionable strategies, outdated and frankly "junk" found online (network strategy), is underwhelming. It seems to earn not on trade but on subscriptions.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

4 years of good experiences

I have been using Bitsgap for over 4 years running numerous strategies at high volumes. The system works very well, and had no issues with the software. the features are great and I use it withe tutorials from The Plan. Sometimes, I have some user quetsions or I dont understand certain things, and reach out to customer service. It's mor elike a helpdek for me on what to do :-) They ALWAYS reply within 24 hours with detailed and very valuable answers. So, I have a grea experience with Bitsgap PLUS I am making god money using it !!!!

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Best Crypto Trading-Platform, fast and customer-oriented support

I have been using Bitsgap for a while now and besides some issues with the market-order or Stop-Limit Orders there is literally nothing to complain about. Once you are familiar with the platform, you will never want to switch again. The API connection has been stable despite the overall market volatility. I would be more than happy to use the interface also for tokenized Stock or Bond-Trading!
Pricing is fair but better to purchase a plan during Black week or later in December, where you can get up to 50% off.
Regarding the customer Support I can only add to the positive remarks: Bitsgap is fast to respond and very customer-oriented whether I had some serious issues with the renewal of my Advanced Plan or regarding my questions with regards to the Mini-Crash earlier this year when the market Was down 15-50 % depending on the Coin/token.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and tech all in one

I was served by Marx in 1 of my email to seek assistance in my annunal subscription. Marx replied promptly, with very good energy and service quality, and resolved my problem so quickly. I am also a user of Bitsgap for 4 years now and it has certainly helped me much in Grid botting. I don't use other bots so I cannot comment on them. While the crypto scene is looming and very bearish, I continued to sign up for their annual subcription during the recent 50% off Black Friday sales. For my experience which may be isolated to me, but Marx definitely impressed me and made me feel that Bitsgap truly value their customers and has good service beyond good tech.

February 11, 2025
Unprompted review

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