I was very loyal and admired domestika, however this was over right after you took €300+ from my card without a clear message. I didn't want this year membership and find it's very aggressive to sig... See more
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Create. Learn. Share. Domestika is the largest online community for creatives with courses from leading industry professionals.
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The range of course content on Domestika is great! There's a lot of opportunity to learn something completely new or enhance a skill you already have. As someone who enjoys learning it's the perfect platform.
This conect with a class I was in about…
This conect with a class I was in about how to make a podcast. I have read some of the adittional resources to imagine myself in this work scenario because Im a writer who is interested in learn more about how to present my self to people or places and let them know my work. Also, I believe this course can help me build some easy tolls to make my creative writing more accesible to clients and understand how to find job opportunities.
Domestika Deceptive Bait & Switch
The quality of the course is decent. However...
I did not sign up for Domestika Plus, it was upgraded for me without my request. As I get dozens of emails a day I tend to skim emails to save time. I thought it was fine to receive the month free that I did not ask for and assumed, wrongly, that once the month ended my Domestika Plus would be over. I did not manage to take advantage of any courses during that month due to lack of time. This is a classic deceptive bait and switch business practice. It is a dirty and unethical money grab from your customers.
As read online; Domestika faces widespread accusations of deceptive "bait and switch" and dark pattern tactics regarding its Domestika Plus subscription. Users frequently report buying a low-cost, individual course (such as a $0.99 or discounted promotional class) only to be unknowingly or automatically opted into an expensive annual Plus subscription costing over $300. Low-Contrast Notifications: Renewal warning emails are criticized for using misleading hierarchies, placing cancellation details or upcoming charge amounts in tiny, low-contrast grey text at the very bottom resembling a basic footer. I tried requesting a full refund of my Domestika Plus charge due to the aforementioned deceptive practices. Your customer service does not respond to issues and there is no alternative to an AI Assistant when contacting you.
Terribly poor customer service and I will not recommend to friends.
Disastrous experience
Poor service, no refund option, customer service non-existent
Unexpected Domestika Plus charge – still waiting for a human response
I purchased a course on Domestika and, as part of the purchase, a one-month free trial of Domestika Plus was activated. I understood that I would receive a reminder before the paid subscription started, but unfortunately I never received one.
The annual subscription was then charged automatically. As soon as I noticed the payment, I cancelled the subscription immediately, did not use any of the Plus benefits after the charge, and contacted Domestika straight away to request a refund.
So far, however, I have only received automated responses. I am still waiting for a human reply or a proper statement regarding my specific case.
I understand how subscriptions and automatic renewals work, but I also believe there should be room for common sense and fair customer service in a situation where someone notices the charge immediately, cancels straight away and has not used the service.
After searching online, I was surprised to find that many other customers describe very similar experiences. I wish I had checked this before purchasing.
I am still hoping Domestika will look at my case individually and show that they are willing to treat genuine mistakes fairly. I would be very happy to update this review if the issue is resolved appropriately.
Truly refreshing assortment of courses.
have always wanted to try i am having…
have always wanted to try i am having the time of my life ..thanks
The oil paint specialization course was…
The oil paint specialization course was poorly designed, with many contents about acrylic paint
Domestica has many interesting courses…
Domestica has many interesting courses at good price!!!
Crafting Art history earrings with…
Crafting Art history earrings with Polymer Clay,an amazing course put together.The technique and tools and every step from start to finish makes me feel confident that I can make a project after this course.
Sewing and Design Specualisation is also an amazing course, I can go back to the course anytime to clear any doubts that I may have during the project.
I find the courses very well paced , well explained and very professional. Tgankyou for putting it all together.
May use AI-assist with repliesRead more
Domestika subscription issues.
I had an annual subscription for 2 years. Due to the increase in fees I decided to cancel at then end of the second year. I received an email on the last day that my subscription is valid till midnight today. I spent a huge chunk of my day selecting 3 courses to spend my last 3 credits on. When I added the 3 courses to my basket, to use my three remaining credits, I was notified that I will be charged for the credits. I am not impressed. I wrote an email with screen shots, and finally got a response. Obviously from AI, explaining the benefits of PLUS to me. It is clear that my email and attachment was another waste of time, added to the waste of selecting 3 courses to use my last credits. Most of my day wasted. I am not impressed. I have seen so many negative reviews, including about the translation errors, it is actually a joke how bad the AI is.
In response to their reply: thanks for confirming that you decided to end it a few hours early as you thought I had enough time to use my credits, and you can cancel early. No explanation, no apology that your system was not set up; just a 'you had enough time." Very interesting customer service.
Reply from Domestika
Having just started the course several…
Having just started the course several months ago, i´ve found it super cool to learn this way because it shortens a lot of the theory on the topics i read so that i can do my activities in less time and lear faster.
It's amazing and really inspiring.
Refund
Refund. I never wanted to suscribe to a full year subscription i just suscribed for one course on a promotion. Then support service told me it was to late to desist eventhough I did not use the platform so now Im a prison here. Im going to finish this course and warn everybody about this situation to be very carefull with your suscription
Reply from Domestika
Never use it
They claim everywhere that you can cancel your subscription at any time, but that is simply not true. They mislead customers and, in my opinion, violate European consumer protection rules.
Getting a refund seems impossible, and there is practically no customer support at all.
Most importantly, the quality of the product is terrible. The automatic English translation is extremely poor.
I would not recommend this service to anyone.
Reply from Domestika
I have been interested in manga for a…
I have been interested in manga for a long time now and it has been a dream of mine to make my own and finally publish it.
Great wagive it a try!!
Great way to learn a subject without a huge buy in. I return to video classes frequently. Fun way to get motivated if you need a nudge.
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