The Data roleover plan is fantastic, as we've paid for it. Therefore, adding to the new monthly circle is just. Purchase of additional data when running out is a bit expensive. In my humblest of opi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Navigation in portal is a little busy making navigation less intuitive.. Other than that, best carrier I’ve dealt with over the years. Keep it up.
Really appreciate the free extra data and ability to share with friends. The referral bonus is exceptional idea!. Only complaint would be the inability to gift more than 2gb of data and unable to use... See more
I have been a Fizz subscriber for close to 2 years now, and I haven’t regretted it. I used to be a preferred rate customer of both “major” brand carriers but even with the preferred discount, the amou... See more
Company details
- Telecommunications Service Provider
- Internet Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.
Contact info
Canada
- fizz.ca
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 48% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fizz offers wonderful service
Fizz offers wonderful service with few issues of coverage, and 9nly when camping remotely, and the price is right!
September 22, 2026
Unprompted review
Flexible at planning and add perks and…
Flexible at planning and add perks and benefits
September 21, 2026
Unprompted review
Reply from Fizz
Thank you for sharing this! We're glad the service and pricing hit the mark for you, that combination is exactly what we work hard for at Fizz. If you ever need anything, our chat team is just a click away.
Have a nice day!
The Fizz Team
Reply from Fizz
Hello Alexandru,
Thank you for taking the time to share your feedback. We understand how important it is to feel supported throughout your experience, and we're sorry to learn that we did not meet your expectations.
We reviewed your conversation regarding the request for a technician visit related to your internet service.
After locating your account, we are reaching out privately to better understand what happened and ensure your concerns receive the attention they deserve. Feedback like yours is valuable, as it helps us identify opportunities to improve the experience we provide to our members.
Thank you again for sharing your experience and for giving us the opportunity to assist you.
Have a great day!
- The Fizz Team
Price Service customer service
September 17, 2026
Unprompted review
The wait and service didn't take too long...
The wait wasn't too long... The service didn't take too long either and the communication online was clear, direct and simple to understand.
I appreciate the help today!
September 17, 2026
Unprompted review
Best price
Best price
Dont pay for unwanted shit
Fast internet and good phone line
Easy to speak online whit fizz agent
September 16, 2026
Unprompted review
I've been with Fizz many years.....................................
I've been with Fizz many years,between the cheap phone prices and free rewards plus extra data,roll over data, gifting data was a game changer
September 21, 2025
Unprompted review
Fizz is the best phone company I have…
Fizz is the best phone company I have ever had. Wish I knew sooner
September 7, 2026
Unprompted review
There a great company you can't get…
There a great company you can't get more data for less any where I know I looked every where the service is great I get service every where use this company you won't be disappointed
September 15, 2026
Unprompted review
The Best Of The Best
I switched to Fizz from Rogers since the beginning and Rogers considered me a loyalty customer and punished me by high data cost.
Fizz is God sent in this economy, I had a glitch and reached out to support, the chatbot was accurate and turned over issue to a live individual who immediately resolved the problem. I was flabbergasted since I've never got such service. And by the way until you join Fizz you'll not discover what you're missing. The best phone plan ever and that's a guarantee. P.S the app works better on chrome or secure browser.
September 13, 2026
Unprompted review
Reply from Fizz
Hi there,
Thank you for the honest feedback and for spelling out exactly where the friction is. Perks that require reconfiguring phone settings instead of a simple tap to claim is a fair thing to push back on, especially when it leaves you unsure whether it worked or anxious about whether you've set something up wrong.
That kind of setup step shouldn't be the barrier between you and a perk you're entitled to, and it definitely shouldn't leave you with a bad feeling about something meant to be a bonus. Feedback like this is genuinely useful to us: it tells us where the claiming process needs to be simpler, not just documented better.
We weren't able to locate an account from this review, so if you're open to it, we'd like to look at exactly which perk gave you trouble and walk you through it directly, or look at what can be simplified. You can reach us through chat on fizz.ca, just mention it's about claiming a perk and what you tried so far, and if you have your referral code, that helps us find your file faster.
Have a nice day!
- The Fizz Team
Exceptional plan and impressive network…
Exceptional plan and impressive network capacity with wide coverage. Connectivity has been consistently good to great, and travelling to the US was effortless — seamless switching between US providers with fast, reliable 5G speeds. It’s been an awesome experience moving to Fizz from the big Canadian carriers. The price difference is significant, and the data/network performance is outstanding. Highly recommended.
September 14, 2026
Unprompted review
Great experience and service
September 11, 2026
Unprompted review
No human to speak with...
No human to speak with...
Can't be more than 3 stars.
Human interactions available 4 customers should be a must!
But I have to say that the idea to give excess Gig's to others is great!
I admit that white paper got me late, Now hooked.
Peace all!
September 14, 2026
Unprompted review
Reply from Fizz
Hello Kevin,
Thank you for taking the time to share your feedback with us. We understand that not being able to speak directly with a representative may not be everyone's preferred experience, and we truly appreciate your honest comments.
At Fizz, our support model is primarily built around digital self-service and online assistance. That said, if you ever need to connect with a person, you can reach a live agent through our virtual assistant, Rob Bot, by simply requesting human support.
We also appreciate your openness in giving Fizz a chance despite your initial concerns. It's great to hear that you've become more comfortable with the service over time.
Your feedback is valuable to us, and we'll continue working to improve the experience for all our members.
Peace to you as well, Kevin!
- The Fizz Team
I have been with Fizz almost 10 years.
I have been with Fizz almost 10 years.
I referred my husband , my two sons,
my nephew and my friends.
The plan is flexible and can be changed when needed.
The customer support provided me the quick response.
September 12, 2026
Unprompted review
Best price and service quality is…
Best price and service quality is identical to more expensive options.
September 12, 2026
Unprompted review
Navigation in portal is a little busy…
Navigation in portal is a little busy making navigation less intuitive..
Other than that, best carrier I’ve dealt with over the years. Keep it up.
September 12, 2026
Unprompted review
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