Healthy Planet Reviews

29,075  Excellent
TrustScore 4.5 out of 5

4.6

In the Health Food Store category

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Reviews4.6

29,075 total


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Rated 2 out of 5 stars

2 - 4 weeks till the "best before" date

Ordered a bunch of gluten free crackers as they were on sale. They arrived with expiry dates within the next 2 - 4 weeks which was disappointing considering they are crackers and you'd expect a few months of shelf life. I emailed Healthy Planet but it's been a week and no response.

Delivery was quick and package was in good shape.

Date of experience: October 20, 2024


Rated 5 out of 5 stars

I was pleased Healthy Planet had the…

I was pleased Healthy Planet had the health products I wanted, and ordering was clear and easy.
Communication about my shipment was clear. My items arrived earlier than I expected which was appreciated.
Great service all around!!

Date of experience: October 24, 2024


Rated 5 out of 5 stars

Fast delivery

I'm happy with how fast Happy Planet delivered my order; they have fast delivery, which I'm assuming is one way to compete with Amazon (I generally receive my products the next business day or within 2 business days, depending on the time of day I order). The items were packaged properly and I was provided with a tracking number. I find their items a bit pricier than other retailers, so I look out for deals when I buy.

Date of experience: October 24, 2024


Rated 3 out of 5 stars

The amount of time it took my package…

The amount of time it took my package to arrived could be improved ..at one time it came within 2-3 days as I remember, this time it took a good week..otherwise all good..maybe the person taking orders could speak louder increasing clarity.. offer more sales on prostate perform product..it’s getting very expensive..my concern is overpricing..

Date of experience: October 21, 2024


Rated 5 out of 5 stars

Saved a lot!

This is the third or 4th time I've ordered from Healthy Planet online, been in their store many times also. I always price compare across several sites, since I use a lot of nutritional products. Healthy Planet saves me a lot of money with large "economy" sizes, and frequent reductions on the things I use. The website's easy to use, and my order arrived very quickly.

Date of experience: October 22, 2024


Rated 5 out of 5 stars

Healthy Planet cares

Always happy with my experience with Healthy Planet...great phone staff when I call in my order and usually very quick delivery...great products...regards Jude Buttery

Date of experience: October 23, 2024


Rated 5 out of 5 stars

Great Product

I've been using Renew Life FibreSmart for years. Healthy Planet has the best price compared to similar online stores. Product arrived well packaged ahead of schedule. Excellent service!

Date of experience: October 21, 2024


Rated 5 out of 5 stars

Excelletn consideration & attention to help me online

When you have discount deals on products I need to buy , especially Vits .

Also Cx service was kind and thoughtful allowing me to be able take advantage of a discount that I didn't know had expired the day before. I had already added items to my cart the day it was on sale .
Again very kind & almost surprising (because I should have know I would receive excellent service ) After I explained the situation & provided proof of the discount they took control of my situation showing careful consideration & attention to help me to save with the discount,Good service while on fixed income. Thank you for your help again!.

Date of experience: October 19, 2024


Rated 5 out of 5 stars

Minimal packaging

Our product arrived quickly in minimal packaging, which we really appreciated. The competition often send small items in really huge bags/envelopes and it’s such a waste. We order with healthy planet quite often.

Date of experience: October 21, 2024


Rated 5 out of 5 stars

Ordered Weleda skin products and…

Ordered Weleda skin products and Jentschura Bath Salts - good prices, great shipping and competitive prices with you know what other company!

Date of experience: October 22, 2024


Rated 5 out of 5 stars

Shopping at Healthy planet is always…

Shopping at Healthy planet is always pleasant and the website is so user friendly and the shipping is always fast and prompt! It’s my go to place to order! I am ceiliac and they have so many options for diet restrictions! I love it!

Date of experience: October 22, 2024


Rated 4 out of 5 stars

My favourite health food store

Website can be a bit slow when it comes to loading product pages but otherwise an amazingly extensive inventory with easy checkout and fast delivery. Products close to expiration are discounted, which is nice, but sometimes they have gone bad. I wonder if someone can sample one of them before listing them for sale, as this can pose a health issue if they are spoiled.

Date of experience: October 20, 2024


Rated 5 out of 5 stars

The service is impeccable

The service is impeccable! I ordered some vitamins early in the day and by the next late afternoon it was already in my mailbox! Absolutely unbelievable.
I recommend Healthy Planet to all my family and friends.

Date of experience: October 22, 2024


Rated 5 out of 5 stars

Everything I needed was available

Everything I needed was available. The website is easy to use and the shipping was quick. I have used HealthyPlanet online a few times now as the nearest physical store is an hour away and is easy and convenient.

Date of experience: October 23, 2024


Rated 3 out of 5 stars

Need to reduce over packaging

Pros very happy with the quick shipping and delivery.
Cons the amount of packaging to ship one eyebrow pencil and eyeliner was very excessive to the point that I would probably not order again

Date of experience: October 20, 2024


Rated 5 out of 5 stars

Complete satisfaction.

Complete satisfaction.
Ordered on a Monday and received it by Friday and where the item was to be kept cold, it came with an ice-pack that remained cool when I received it on Friday. The packing of this item was excellent and separated from my other purchase in the same order.

Date of experience: October 21, 2024