NIDA Reviews 

120
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers had a great experience with this company. Customers truly love the wide range of skincare products, frequently noting that the moisturizing creams and nourishing serums leave their face feeling exceptionally soft, deeply hydrated, and wonderfully glowing. Many buyers also point out that these lightweight formulas absorb rapidly into the skin and work effectively without causing any unwanted grease or heavy buildup. Though some customers experienced noticeable delivery delays and extra shipping costs when receiving their packages. Furthermore, a small group of shoppers mentioned experiencing unexpected skin dryness, breakouts, or mild irritation after trying specific formulas.

What people talk about most

Product

People report positive experiences with product, noting that it feels lightweight, absorbs quickly, and... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for how lightweight and gentle... See more

User experience

Users describe positive interactions with user experience, highlighting a really great online shopping... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers report great satisfaction, fast... See more

Delivery service

Reviewers express mixed feelings about the delivery service, noting that while international shipping often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nida retinal! I'm 43 and my face has never felt softer or more moisturised. I'll never stop buying the Retinal eye cream (which I use on entire face and neck). Also, my NZ courier company lost one of... See more

Rated 5 out of 5 stars

Their customer service support is so friendly, efficient and respond promptly. They helped and sent me the replacement cream right away after they acknowledged my issue. Everything was done within 1 d... See more

Rated 5 out of 5 stars

LOVE, LOVE, LOVE this brand+ their products! They're moisturising cream, is AMAZING, I used it 7 days straight, every night, on a clean face, and it worked WONDERS for my skin, it glowed with rehydrat... See more

Company replied

Rated 5 out of 5 stars

Really beautiful products, works very well on my sensitive skin, no harsh feeling, no allergy. Just love it!! I bought the eye and neck cream and moisturiser and will definitely restock for my future... See more


Company details

  1. Cosmetics Store

Written by the company

Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love. Made with ❤️ in 🇰🇷


Contact info

4.0

Great

TrustScore 4 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(120)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best products I have ever used.

Repeat customer. High-quality products delivering noticeable improvements in my skin: glowing, hydrated, and with fewer blemishes. I use their products daily and am now a regular customer. Ordering is easy. Confirmation is instant. Delivery is fast, tracked, and packages are carefully wrapped without excessive use of paper/cardboard. Goodbye to everyday brands and $$$$. I will stay with NIDA as long as I can.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

I bought bundle of 2 creams

I bought bundle of 2 creams: Youthful Formula cream and Revive Eye cream. They are great form skin. Not grease. You skin is so soft after them. I would buy them again.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

No need to buy expensive skincare again!

I started to try it as it was cheap and saw all the aggressive social media reviews and comments. It had helped with keeping moisture in my skin but didn’t see the amazing results with just the moisturiser and the face and eye cream. But THEN I tried that yam mucin one and OMG NOW I see a difference! I highly rate that stuff and am amazed how quickly it worked (after a few days usage I noticed my fine lines go!).

I’m forever stuck with this brand now and it doesn’t break the bank.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

Online order 10pcs set for first trial

Online order 10pcs set for first trial and I have been using the whole set nearly 2 weeks, the result is quite good.
CS email response is prompt and really helpful.
I will keep ordering in the future.
Really great online shopping experience.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

I’m on my third order have also put my…

I’m on my third order have also put my sister and friends on to Nida products after spending so much money on skin products and falling for adds with 20 year olds saying it hides their wrinkles I was a bit skeptical but in my 60s and Nida products are fantastic I would never use anything else
The shipping is a little long to Australia but got it down Pat now I just order when I know I’m running low I just ordered the serum so excited to try

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

I tried to cancel my order

I tried to cancel my order, the request was ignored - to this day I've had no response. The package too 2 weeks to turn up and they hadn't put the house number on the package.

The product is no better than any other I've tried. Don't believe the hype. Average and certainly not worth the disrespect or inconvenience!

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

Caused skin irritation.

The moisturizer and eye cream irritated my skin. It caused my cheeks to go red and patchy and increased pigmentation. My skin still has not healed two weeks later. Definitely avoid this product especially if you have sensitive skin. My eyelid is also red and itchy after using the eye cream.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE experience with NIDA - Beware

I recently had a TERRIBLE experience with NIDA , both in customer service and varying quality of product. Your first order , they are all over you with support and the product quality is high. By the second order , I received a watered down serum ( I sent them a video) I had just opened . The first serum had the colour and flow of liquid honey - the second was pale yellow and came out and applied like tap water . I reached out directly to customer service, several times with video verification and was told - oh our products ALWAYS vary in colour and texture each batch but we guarantee the product is exactly the same quality .Definitely NOT . The second order was no different than weakly coloured water . The company made no offer to make things right . I am very disappointed in their lack of integrity, transparency and quality control. Buyers beware- the initial product you receive may not be the product you receive again.
One star - very disappointed in their lack of ethics .

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Lightweight and Smooth on My Skin

⭐⭐⭐⭐⭐ Lightweight and Smooth on My Skin

I’m really happy with this Nida product. It feels lightweight and comfortable on my skin, and I find it works nicely for my Asian skin tone. It doesn’t feel heavy or cakey, and my skin feels smoother and more natural-looking after applying it.

I especially like the soft, lightweight finish—perfect for everyday wear. So far, I’m very pleased with it and would recommend giving it a try. ❤️

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

Product does not work

Product does not work. I used it 2 times a day for 30 days & NO RESULTS. Product doesn't absorbs very well. I emailed about a refund & received a run-a-round. Avoid

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Game Changer

Just started using these products and my skin looks amazing! I have acne and roseca scars, which treatment is targeting! I love the feel of my skin and how gentle the products are for my face and neck! Thank you for making a skincare routine affordable and accessible to many! 👏🏻

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

This just reassures my future skin..

This whole range of Products have saved.my 58yold skin…
Not only have I seen the fab results…. I’ve even had my Sister comment on how good my skin is looking!
Friends just cannot believe how good my anti aging is working…
Reducing Redness
Toning sad eyes and correcting small fine wrinkles/and my crows feet…
I just love NIDA SKINCARE, am considering their Shampoo/ Conditioner next!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Black and whitehead serum

After patiently waiting what felt like forever, my blackhead and whitehead serum finally arrived, and I was really excited to try it. Unfortunately, the experience has been very disappointing. The dropper is difficult to use because it does not pick up the product properly, making application unnecessarily frustrating.

After using the serum for several days, I have not seen it remove the build-up from my pores as advertised. What concerns me most is the way the product appears to clump together when rubbed on the skin, creating what looks like dead skin cells or debris. To test whether this was genuinely coming from my skin, I applied the product several times in the same day and experienced exactly the same result each time. It seems highly unlikely that my skin could produce that amount of dead skin repeatedly, particularly as I already exfoliate regularly with a microdermabrasion face scrub every other week.

Based on my experience, I am very disappointed that the product has not delivered the advertised results, and I feel the claims about what it removes from the pores are misleading.

September 4, 2026
Unprompted review
Rated 3 out of 5 stars

The cream doesn't seem effective at…

The cream doesn't seem effective at all, the eye neck cream hasn't made a difference after 3 weeks, and moisturiser is average, I have tried a lot of brands and this is mediocre. Im 51 and maybe its best for younger skins.

August 28, 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for your honest feedback. We're sorry the eye cream and neck cream didn't work as expected after 3 weeks — we know that's disappointing. Skincare results can vary depending on skin type and individual factors, and we're sorry these didn't meet your expectations. We appreciate you trying our products and taking the time to share your experience.

Rated 5 out of 5 stars

Best Face Serum ever

Absolutely amazing products! I have been using the Salmon PDRN Peptide Serum for around 3 weeks (not consistently, maybe 4 nights a week) and the changed to my skin is incredible. My forehead wrinkles have reduced by half! My skin is shiny and looking younger! I am so happy I bought while the 2 for 1 deal was on!

August 17, 2026
Unprompted review
NIDA logo

Reply from NIDA

So glad to hear the Salmon PDRN Peptide Serum is working well for you! Results like that in just 3 weeks are wonderful to hear. Thank you for sharing your experience — it really means a lot to us!

Rated 5 out of 5 stars

Quality product with huge results!

Quality product with huge results. Creamy on application, but non-sticky.
Delivery from abroad took a while. Wish they had discount vouchers though, or free shipping options, as the shipping can cost as much as a bottle of product, sigh. Still, well worth the wait. Definitely ordering once my 7-piece set is delivered and consumed!

August 24, 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for your kind words! Thrilled to hear you're loving the products and that they're delivering great results for you.

Rated 5 out of 5 stars

I was reluctant at first when seeing…

I was reluctant at first when seeing these ads but read such positive reviews I thought I would try it out myself. I was very impressed. And here I am now trying out some more of your products.

August 23, 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for giving us a chance — it really means a lot! So glad the products impressed you, and we're excited to have you exploring more. Hope you enjoy what's next!

Rated 5 out of 5 stars

My husband and I love this skin care…

My husband and I love this skin care set. Buying for more supply.

July 31, 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for the wonderful review! It means a lot to hear that it's been working well for you. We hope it continues to be a great addition to your routine. We appreciate your support and look forward to serving you again!

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