WordPress Hosting and 24/7 Support WP FIX IT Reviews

WPFIXIT are life savors They are magically fast and never fail to pull through

Date of experience: November 05, 2024

Amazing! Gus was so fast and considerate. His communications skills were exceptional. I have yet to have had a support agent tell me exactly what they were doing when and why and what to expect during the waiting process. This is soooo very helpful especially in a stressful situation. He eased my concerns and made me feel that someone was taking care of my big problem. Well done Gus - every employer should have a team member like you!

Date of experience: October 02, 2024

I've gotten help from WP FIX IT several times over the past 4 years or so, and every agent of this company has just been SO impressive! Just now, Samantha fixed an issue in 15 minutes that my host did not come close to fixing in hours!!! So professional, so sweet, so knowledgeable, so quick, I truly believe there is nothing they cannot fix. I am stepping into their hosting plan as soon as I possibly can!

Date of experience: August 23, 2024

Fast, efficient. It ended up being a very simple solution. Before contacting WP FIX IT, I spoke to the theme's tech support staff. I was on the phone with them for 45 minutes, was told all kinds of things I should do to handle the problem, but it never got resolved.

Date of experience: September 27, 2024

Fast, accurate and CHEAP! What more could you ask for? These guys ROCK! When my web developer didn't want to touch the problem, these guys fixed in in record time. HIGHLY RECOMMEND!

Date of experience: October 09, 2024

If you have a Wordpress.com, website, DO NOT waste your time. They have no patience for you. Every time I made a request, they responded by telling me that I should just get Wordpress.org instead. Absolutely nothing got done and they refused to give me my money back. Choose someone else to help you.

Date of experience: October 25, 2024

We recently had an unfortunate issue with our website—it was infected with malware and causing all sorts of problems. WP Fix It came to the rescue, and I couldn't be more impressed! From the moment we reached out, their team was incredibly professional, knowledgeable, and responsive.

They thoroughly cleaned up our site, removed all malicious files, and ensured our website was secure and running smoothly again in no time. What really stood out was how quickly they worked—there was almost no downtime! Plus, they provided us with clear communication throughout the process, explaining what had happened and how to prevent future issues.

If you're looking for a service that goes above and beyond, WP Fix It is the one. They not only fixed our immediate problem but also gave us peace of mind moving forward. Highly recommend!

Date of experience: September 06, 2024

Much better than my last interaction!!! Sometimes the people working act as though the customer is an "expert" as well and can be very snippy. This has happened more than one time with WP Fix It - maybe its because this time I am more versed about things.

Date of experience: September 07, 2024

I recently started using WP FIX IT for both my WordPress hosting and technical support,and I've been really pleased with the experience, this service has been a great find,offering both reliable hosting and top-notch customer support
one thing that stands out about WP FIX IT is their 24/7 support , whenever I've had had a question or ran into a problem , their support team has been incredibly responsive and helpful.It's reassuring to know that no matter what time it is , there's always someone available to assist with any issue
the hosting itself has been very stable.My site has had very little downtime, and the performance has been solid.the features they offer are comprehensive,making it a strong choice for anyone who needs dependable WordPress hosting

Date of experience: September 09, 2024

Saved the day again! I am a small business owner, I do my best with my website but when something goes wrong WP fix it helps me every time. They are patient and understanding, they take time to listen and fix my issues right away. I was losing my mind trying to fix something today, they did it in minutes and were so pleasant to work with. Highly recommended!

Date of experience: August 05, 2024

I couldn't think of any company who would deliver the service that WP Fix It does - they are so fast and so efficient. I purchased the Site Fix monthly, and the Support Specialist Gus resolved my WooCommerce issue/Cart Crash in less than 30 minutes. They deliver what they promised in terms of turn-around time, expertise and efficiency. The only thing that I learned here is that I should have contacted them sooner. As they save me so much time. Now I am glad I have the peace of mind that I can contact them in case of any site issues. Great value for money, and Gus, thanks a lot, you're awesome!

Date of experience: May 22, 2024

We needed to figure out why a hook in the functions.php file that removes “Previous Post” and “Next Post” on the bottom of individual posts suddenly stopped working after Astra’s latest update. Landen not only fixed it, but fixed it the RIGHT way by using CSS instead of editing the functions.php file so that we won’t have to do this every time the Astra theme updates. We’re not used to this kind of 5 Star service in WordPress world, but we’re now major fans of WPFixIt and WILL be using them again. – Glenn Shepard, Glenn Shepard Seminars, Nashville, Tennessee

Date of experience: January 05, 2023

WOW, quick on fixing and understanding something that I may not have explained well enough! :)
I was exhausted and now I'm not! Now I can move forward on getting the site up and running (and legal).
THANK YOU!!!!!!

Date of experience: August 08, 2024

We had a client site get hacked during the early morning hours. When I woke up, I saw the email from the host alerting me to the situation. I immediately contacted WPFIXIT and they had the malware removed and the site restored in less than an hour. Due to their expedient response, my clients' site was up and running smoothly before they got into the office. Thank you, WPFIXIT!

Date of experience: January 17, 2024

Our Support Specialist, Landon, was fast, effective, and thorough. After over a month of trying to trouble shoot an issue on our own, our issue was fixed promptly thanks to his help. He went above and beyond with providing a website back up and explaining where it is located. We are so thankful for this fix and such a positive experience.

Date of experience: January 09, 2023

WP Fix It has been massively helpful for me on several occasions when everything goes bang on my WP shop site, absolutely critical to keeping things running. This time my lifesaver agent was Landon and he fixed what looked like an utter mess in just a few minutes. Brilliant as always, thanks.

Date of experience: February 14, 2023

I had a critical error and didn't know what went wrong. The web designer who fixed my site worked quickly and efficiently. He helped turn a bad situation into a positive one and I highly recommend this company for ALL small business owners who don't have their own tech staff. Thanks, WP FIx It for once again saving the day.

Date of experience: May 03, 2022

Wpfixit.com is proactive, intense, committed and operates with integrity. They only offer chat and email support, which I was a little worried about at first, but they did everything right, fixed my problems and restored my peace of mind about my business website and fixed the security/malware issues in about 5 hours. The problems had plagued my site for months and I tried Bluehost first, but was very disappointed in their lack of follow-through and professionalism. That's when I tried wpfixit.com and I'm so glad I did. I highly recommend them.

Date of experience: September 02, 2023

Put in a website speed enhancement ticket in rather early in the day and within an hour I went from a D to an A on the speed test of Gmetrix. Fred immediately got to work, communicated well and did what needed to be done! I have a few more websites I am going to have him fix in the near future and won't make the mistake of using any other company again. Consistently great service. Many thanks!

Date of experience: February 01, 2023

Landen was very knowledgeable, quick, and skilled at solving my software issue. Those things are very important, obviously, but what I was most impressed with was his patience and kindness when answering my novice questions. I even forgot to list additional windows that my particular issue was affecting but he handled those too…and without hesitation. Great job! I will be using WPFixIt again in the future - without a doubt. Thank you Landen 😃👍

Date of experience: January 06, 2023